328 Team Support jobs in Qatar

IT Support

Doha, Doha Tanqeeb

Posted 4 days ago

Job Viewed

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Job Description

The Helpdesk IT supports the IT Department by providing resolutions to employees' calls and queries in a timely manner. It undertakes the installation of new PCs, updates, and installs new systems as required.

Key Accountabilities

  • Handle calls on the dedicated helpdesk contact number, understand the problem, log the calls, advise the user of the resolution time, and follow up with the engineer. Keep the user updated about the status and close the call once a resolution has been provided.
  • Identify and resolve problems involving programs, machines, data, or system software.
  • Support the integration of workstation peripheral hardware such as printers, modems, network cards, cables, etc., with vendor-supplied software.
  • Install new PCs, tablets, configure smartphones for users, and install/configure specific software.
  • Configure servers on demand by the line manager, including software installation, domain addition, and security policy application.
  • Collaborate with colleagues in the ITC team to ensure continuity of service for all users.
  • Address common inquiries or complaints from customers, management, or ITC team members according to policies and procedures.

Operating Environment, Framework, and Boundaries

  • Operate within a structured environment reporting to the Senior Systems Specialist.
  • Follow established policies, procedures, and ITC guidelines.
  • Complete assignments or reports that are generally reviewed by a manager or supervisor.
  • Work as part of the ITC team within a multinational, multicultural environment with high levels of positive interaction with clients and employees of diverse backgrounds.
  • Work within objectives and internal policies to achieve goals and targets.
  • Safeguard private and confidential information.

Working Relationships

  • Maintain frequent communication with the Senior Systems Specialist and ITC department employees to discuss work objectives and follow up on deliverables.
  • Coordinate with vendors and third-party support for calls and support as assigned by the Senior Systems Specialist.

Problem Solving / Complexity

  • Perform duties according to defined standards, policies, and procedures, with flexibility in defining working methods.
  • Resolve user issues independently by researching solutions online.
  • Offer users alternative solutions until a permanent fix is found and approved by the second-level support and the Senior Systems Specialist.

Knowledge of Software

Helpdesk System:

  • Dynamic CRM
  • CRM software
  • Testing Software
  • Remote asset management software

In-Class Education Software:

  • Schweser application software
  • In-Class application software
  • CMA Learning System Software
  • Active Whiteboard

Presentation and Board Pack Software:

  • Presentation software for iPads
  • Smart meeting rooms software

Software Deployment:

  • Deployment software
  • Cloning software like Norton Ghost or similar

Court Room Management Software:

  • Case management system - server and client
  • Video recording and streaming for remote court hearings
  • Conference management application for MICS
  • Interpreting and audio recording systems
  • RSS for recording audio and video
  • Systems for CCTV management (MultiMax and iNex)
  • HDX and HD video conferencing

Generic Software/Applications:

  • Professional and Facility Commander Wnx for digital card printing
  • Management systems like SharePoint
  • RFID-based management systems
  • Smart software
  • Endpoint Protection
  • Fax software for desktops and iPads
  • Messaging software
  • Enterprise Vault for email archiving
  • Device management
  • Barcode reader and scanner software
  • Immigration software
  • Scanning systems

Security Applications:

  • IronPort Email Gateway management for spam filtering
This advertiser has chosen not to accept applicants from your region.

IT Support

Doha, Doha Tanqeeb

Posted 26 days ago

Job Viewed

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Job Description

The Helpdesk IT supports the IT Department by providing resolutions to employees' calls and queries in a timely manner. It undertakes the installation of new PCs, updates, and installs new systems as required.

Key Accountabilities

  • Handle calls on the dedicated helpdesk contact number, understand the problem, log the calls, advise the user of the resolution time, and follow up with the engineer. Keep the user updated about the status and close the call once a resolution has been provided.
  • Identify and resolve problems involving programs, machines, data, or system software.
  • Support the integration of workstation peripheral hardware such as printers, modems, network cards, cables, etc., with vendor-supplied software.
  • Install new PCs, tablets, configure smartphones for users, and install/configure specific software.
  • Configure servers on demand by the line manager, including software installation, domain addition, and security policy application.
  • Collaborate with colleagues in the ITC team to ensure continuity of service for all users.
  • Address common inquiries or complaints from customers, management, or ITC team members according to policies and procedures.

Operating Environment, Framework, and Boundaries

  • Operate within a structured environment reporting to the Senior Systems Specialist.
  • Follow established policies, procedures, and ITC guidelines.
  • Complete assignments or reports that are generally reviewed by a manager or supervisor.
  • Work as part of the ITC team within a multinational, multicultural environment with high levels of positive interaction with clients and employees of diverse backgrounds.
  • Work within objectives and internal policies to achieve goals and targets.
  • Safeguard private and confidential information.

Working Relationships

  • Maintain frequent communication with the Senior Systems Specialist and ITC department employees to discuss work objectives and follow up on deliverables.
  • Coordinate with vendors and third-party support for calls and support as assigned by the Senior Systems Specialist.

Problem Solving / Complexity

  • Perform duties according to defined standards, policies, and procedures, with flexibility in defining working methods.
  • Resolve user issues independently by researching solutions online.
  • Offer users alternative solutions until a permanent fix is found and approved by the second-level support and the Senior Systems Specialist.

Knowledge of Software

Helpdesk System:

  • Dynamic CRM
  • CRM software
  • Testing Software
  • Remote asset management software

In-Class Education Software:

  • Schweser application software
  • In-Class application software
  • CMA Learning System Software
  • Active Whiteboard

Presentation and Board Pack Software:

  • Presentation software for iPads
  • Smart meeting rooms software

Software Deployment:

  • Deployment software
  • Cloning software like Norton Ghost or similar

Court Room Management Software:

  • Case management system – server and client
  • Video recording and streaming for remote court hearings
  • Conference management application for MICS
  • Interpreting and audio recording systems
  • RSS for recording audio and video
  • Systems for CCTV management (MultiMax and iNex)
  • HDX and HD video conferencing

Generic Software/Applications:

  • Professional and Facility Commander Wnx for digital card printing
  • Management systems like SharePoint
  • RFID-based management systems
  • Smart software
  • Endpoint Protection
  • Fax software for desktops and iPads
  • Messaging software
  • Enterprise Vault for email archiving
  • Device management
  • Barcode reader and scanner software
  • Immigration software
  • Scanning systems

Security Applications:

  • IronPort Email Gateway management for spam filtering
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Agent

Doha, Doha A3malouna.com

Posted 11 days ago

Job Viewed

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Job Description

Overview

Assist B2B customers with order management, validate identity, process services, and ensure compliance while maintaining excellent communication skills.

Business Retail - Agent

  • 4 - 6 Years
  • Doha - Qatar

Assist B2B customers with order management, validate identity, process services, and ensure compliance while maintaining excellent communication skills.

Urgently hiring Customer Service Representatives fluent in Tagalog and English, with mandatory call center experience and valid QID.

Promote vehicle rental services, achieve sales targets, provide excellent customer service, and maintain organized sales area with strong communication skills.

Responsible for change management and project management, requiring skills in risk management, stakeholder engagement, and effective communication strategies.

Seeking enthusiastic female sales promoters with strong communication skills for customer engagement in a rewarding telecom sales environment.

Coordinate logistics and manage client relationships for international moving, ensuring compliance and high-quality standards while providing sales management and reporting.

Manage procurement processes for LPG/LNG vessels, ensuring timely spares availability, vendor management, and contract optimization while leading a marine purchasing team.

Responsible for managing HPE Morpheus Orchestration platform, automating workflows, integrating APIs, and ensuring multi-cloud deployments with strong scripting skills.

Provide exceptional guest service by greeting guests, checking them in, and promoting hotel facilities while having a service-focused personality and experience with Opera.

The role involves providing exceptional guest service, managing reservations, resolving complaints, and requires strong communication and problem-solving skills.

Responsible for guest service and customer service in hospitality, requiring excellent communication skills and knowledge of hotel management systems.

Managing incoming reservations, confirming details, processing requests, and ensuring special attention for VIP guests in a luxury hotel.

Anticipate guest needs, handle inquiries, ensure satisfaction, and maintain knowledge of hotel services; strong customer service and communication skills required.

Note

The original content includes multiple job postings and phrases; for clarity and compliance with formatting guidelines, only the content appears here in a refined block.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

it support

QAR3000 Y Click Solutions

Posted today

Job Viewed

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Job Description

IT SUPPORT

We are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environment

Responsibilities :

Installation, configuration of software and hardware ( L1 & L2)

Manage Network service and technology tools

Set up accounts and work station( active directory and PMS)

Monitoring performance and maintain systems according to the requirement

Requirements :

Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA & CCNA) are a plus.

Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

Minimum 2-3 years experience in IT Support Specialist field

Excellent communication and interpersonal skills.

The candidate should have a NOC applicable

Knowledge about security /data back-up

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: Up to QAR3,000.00 per month

This advertiser has chosen not to accept applicants from your region.

Support Intern

QAR30000 - QAR60000 Y United Nations High Commissioner For Refugees (UNHCR)

Posted today

Job Viewed

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Job Description

Deadline for Applications

September 11, 2025

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

Internship

Target Start Date

Terms of Reference

The ideal candidate will be a recent graduate, with a commitment to refugee issues and a desire to develop their skills and experience in donor relations, fundraising and communications. All candidates should be computer literate, as well as have the ability to maintain a high level of confidentiality at all times. Good interpersonal skills, flexibility and attention to detail are essential.

We are seeking a dynamic and proactive team player with a strong interest in partnerships, CSR, media, protection, policy and refugee and displacement issues to complete a six-months internship with UNHCR Qatar.

You will work closely with the private sector partnerships, external relations and protection teams. Liaising with UNHCR's wider networks, you will support the development of UNHCR's image, agenda, and compliance across the organization, and will play your part in achieving UNHCR's strategic ambitions; contributing to the protection of people forced to flee.

  • Providing research, analysis support and producing concise summaries for different projects;
  • Support in drafting concept notes and reports;
  • Regular monitoring of Qatari media and social media, preparing media material and advocacy;
  • Compiling assets for the country website;
  • Support managers in preparing the necessary research and materials for upcoming meetings with prospects and donors;
  • Support managers in market mapping exercises, providing analysis and recommendations;
  • Support in organizing and monitoring of events and face to face activities as needed;
  • Providing administrative support as required;
  • Other tasks as required.

In order to be considered for an internship, candidates must meet the following eligibility criteria:

  • Be either a recent graduate (having completed their studies within two years of

applying) or a current student in a graduate/undergraduate school programme from a

university or higher education facility accredited by IAU/UNESCO; and in the fields of

media, communications, politics, international relations, development studies, law, business or other relevant disciplines are encouraged to apply.

  • Strong verbal communication and writing skills in English and Arabic.

  • Strong computer skills (including Word, Excel, PowerPoint, graphic design is

preferred).

  • Must have completed at least two years in university or a fresh graduate (no more than

one year of completion of degree).

  • Fluency in English and Arabic is mandatory

Location: The successful candidate will be based with the team in Doha Qatar.

Arrangements for travel, including travel arrangements to and from the location where the internship

will be carried out, are the responsibilities of interns.

Allowance: monthly allowance will be provided, as per UNHCR policy.

NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff

member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate

Workforce, is not eligible for an internship.

Standard Job Description
Required Languages

English

,

Arabic

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other information

This position doesn't require a functional clearance

Remote

No

This advertiser has chosen not to accept applicants from your region.

Support Engineer

QAR90000 - QAR120000 Y WTECHIN Software Information Technology and Consultancy

Posted today

Job Viewed

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Job Description

Position:
Support Engineer (Rhapsody & API Monitoring)

Location:
Remote (Flexible, including night shifts)

Employment Type:
Full-Time / Remote

About the Role

We are seeking
Support Engineers
to join one of the largest Healthcare Digital Transformation programs in Qatar.

This role involves the
monitoring and support of Rhapsody Integration Engine and Broadcom API Gateway
platforms, ensuring smooth operation of healthcare data integrations (HL7, FHIR) and rapid incident response.

Responsibilities

  • Monitor message flows (HL7, FHIR, etc.) within Rhapsody Integration Engine and track system errors
  • Proactively monitor Broadcom API Gateway traffic and troubleshoot issues
  • Investigate and resolve incidents, perform log analysis, and escalate where necessary
  • Provide proactive system checks and ensure SLA-based incident response
  • Work flexibly, including night shifts and on-call support when required

Desired Profile

  • Minimum 5 years of relevant professional experience
    in healthcare IT, integration platforms, or API management
  • Experience with
    Rhapsody, HL7, and FHIR standards
  • Familiarity with
    API Gateway technologies
    (Broadcom / CA Layer7 or similar: Apigee, WSO2, Kong, etc.)
  • Strong troubleshooting, monitoring, and incident management skills
  • Previous experience in
    healthcare IT integration and interoperability
    is a strong advantage
  • Willingness to work in
    remote and shift-based environments

Why Join Us?

  • Be part of one of the most significant
    digital health transformation projects in the region
  • Gain experience in an
    international healthcare IT environment
  • Enjoy flexible working arrangements with the opportunity to work remotely
This advertiser has chosen not to accept applicants from your region.

Business Support

QAR120000 - QAR240000 Y Qatar Airways

Posted today

Job Viewed

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Job Description

Job title

Business Support & Financial Control Analyst - Qatari National

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 08-Oct-2025

About The Role
You will be responsible for supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). Focus on creating added value in order to improve decision making and streamlining processes.

Accountabilities

  • Develop financial models and conduct analysis using a broad range of quantitative tools and techniques.
  • Analyze and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually).
  • Identify and develop process improvements in conjunction with finance stakeholders and/or business.
  • Conduct ad hoc revenue and cost analysis for (senior) management in Finance.
  • Identify and develop in conjunction with business KPI's and report them on a regular basis
  • Ensure financial accounting reporting is in sync with corporate / finance definitions and reports
  • Optimize reporting process of route profitability (if applicable), financial accounting and management reporting
  • Review annual budget submissions in-line with key management strategies/targets.
  • Control spend to ensure cost of sale targets are achieved and recommend measures.
  • Review business case proposals generating incremental revenues or cost reduction, including Business Case / GCC submissions.
  • Review contracts / agreements for financial compliance.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible

About You

  • Relevant College or University qualification to min Bachelor's level or equivalent.
  • Excellent Command of English language.
  • Excellent communication and presentation skills are a must, as is the ability to work effectively and interact with employees at all levels across the organization as well as external stakeholders.
  • Knowledge of cost center accounting, preparing budgets and forecasts.
  • Strong eye for details and analytical skills with the ability to review variances, analyze and interpret data, understand business cycle and their impact on the profit and loss account.
  • Must have excellent computer skills, including Microsoft Excel, Word, MS Access and Power Point.
  • Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities /work interruptions, and meet deadlines.
  • Must be a self-starter and have the ability to work independently with minimal instruction.
  • Must have good interpersonal skills.
  • Must have the ability to maintain strict confidentiality of records and information.
  • Able to add value to internal customer.
  • Innovative thinking ability with high degree of motivation and problem-solving skills required.

Preferred

  • Experience as a financial analyst

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

Qualifications
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

This advertiser has chosen not to accept applicants from your region.
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IT Support

QAR24000 - QAR30000 Y Al Rayah Driving School

Posted today

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Job Description

Job Title: Level 1 IT Support

Location: Doha, Qatar

Company: Dalla Driving Academy

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and networking issues.
  • Troubleshoot and resolve problems related to desktops, laptops, printers, and attendance systems.
  • Assist users with system logins, password resets, and basic application support.
  • Escalate complex issues to Level 2/3 IT support when necessary.
  • Ensure all support requests are logged and tracked in the ticketing system.
  • Install, configure, and maintain IT equipment as required.
  • Support staff with basic IT training and guidance.
  • Adhere to company IT policies and ensure compliance with security guidelines.

Requirements:

  • Diploma or Bachelor's degree in IT, Computer Science, or related field.
  • 1–2 years of experience in IT support/helpdesk (preferred).
  • Basic knowledge of Windows OS, MS Office, networking, and common troubleshooting.
  • Familiarity with printers, attendance machines, and other office equipment.
  • Strong communication and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks.
  • Flexibility to work shifts and weekends, if required.

Job Type: Full-time

Pay: QAR2, QAR2,500.00 per month

Education:

  • Bachelor's (Preferred)
This advertiser has chosen not to accept applicants from your region.

Business Support

QAR90000 - QAR120000 Y Qatar Airways

Posted today

Job Viewed

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Job Description

Job title

Business Support & Financial Control Analyst

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 07-Oct-2025

About the role:

As a Business Support & Financial Control Analyst, you will be supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). Your focus will be on creating added value in order to improve decision making and streamlining processes.

Responsibilities:

  • Develop financial models and conduct analysis using a broad range of quantitative tools and techniques.
  • Analyse and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually).
  • Identify and develop process improvements in conjunction with finance stakeholders and/or business. Conduct revenue and cost analysis for (senior) management in Finance.
  • Identify and develop in conjunction with business KPI's and report them on a regular basis.
  • Ensure financial accounting reporting is in sync with corporate / finance definitions and reports.
  • Optimize reporting process of route profitability (if applicable), financial accounting and management reporting.
  • Review annual budget submissions in-line with key management strategies/targets.
  • Control spends to ensure cost of sale targets are achieved and recommend measures.
  • Review business case proposals generating incremental revenues or cost reduction, including СMС submissions.
  • Review contracts / agreements for financial compliance.
  • Consolidate and analyse financial results of departments on a monthly basis and yearly during the budgeting process.
  • Perform other department duties related to his/her position as directed by the manager of the Business Finance department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

About you:

  • Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience
  • Excellent communication and presentation skills are a must, as is the ability to work effectively and interact with employees at all levels across the organization.
  • Strong eye for details and analytical skills with the ability to review variances, analyse and interpret data, understand business cycle and their impact on the profit and loss account.
  • Excellent Command of English language.
  • Must have excellent computer skills, including Microsoft Excel, Word, MS Access and Power Point.
  • Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities /work interruptions, and meet deadlines.
  • Must be a self-starter and have the ability to work independently with minimal instruction.
  • Must have good interpersonal skills.
  • Must have the ability to maintain strict confidentiality of records and information.
  • Able to add value to internal customer
  • Innovative thinking ability with high degree of motivation and problem-solving skills required

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

This advertiser has chosen not to accept applicants from your region.

support engineer

QAR48000 Y OASYS INFORMATION SOLUTIONS

Posted today

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Job Description

About the job

Experience

  • At least one year experience in a similar position, Fresher can apply.
  • Must have demonstrable experience with RDMS (SQL server is a must) programming.
  • Experience in the HR and Payroll application is a plus.

Skills

  • Passion for Client Experience
  • Excellent written and verbal communication skills
  • Action-oriented with strong organizational, analytical and problem-solving skills
  • Highly adaptable, fast learner, able to work with little direction and own customer issues.
  • Technical aptitude in support of learning the products and solutions.
  • Dependable, motivated, self-starter, with the ability to work independently.

Qualifications

  • Bachelor's degree in computer science/ MIS/Information Technology or equivalent work experience
  • Fluent in English (Written and Verbal)
  • Please send your updated CV

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

This advertiser has chosen not to accept applicants from your region.
 

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