24 Technical Agent jobs in Qatar
Public Relations & Customer Support Specialist
Posted 7 days ago
Job Viewed
Job Description
About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar.
- Handle press releases, media relations, and event planning.
- Proactively engage with customers through calls, meetings, and digital channels.
- Maintain excellent communication in both Arabic and English across all interactions.
- Monitor customer feedback and work with internal teams to address pain points.
- Support business development efforts by building and nurturing relationships with key stakeholders.
- Manage and facilitate governmental and business clearances as needed.
- Act as the primary point of contact for local media and public inquiries.
- Identify opportunities for partnerships, collaborations, and community engagement.
- Handle escalated customer concerns with empathy and efficiency.
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate
Qualifications
- Qatari national with excellent communication skills in Arabic and English.
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities.
- Proven experience in managing client relationships and handling media communications.
Knowledge & Competency
- Strong understanding of B2B engagement and customer experience .
- Skilled in public relations, media management, and brand promotion.
- Knowledge of handling business clearances in Qatar.
- Ability to develop and implement customer engagement strategies.
Personality
- charismatic, confident, and approachable. Comfortable being the face of the brand.
- Professional, proactive, and adaptable in fast-paced environments.
- Strong problem-solving skills with the ability to think on your feet.
- Balanced approach to managing PR priorities alongside customer service needs.
Public Relations & Customer Support Specialist
Posted 9 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar
- Handle press releases, media relations, and event planning
- Proactively engage with customers through calls, meetings, and digital channels
- Maintain excellent communication in both Arabic and English across all interactions
- Monitor customer feedback and work with internal teams to address pain points
- Support business development efforts by building and nurturing relationships with key stakeholders
- Manage and facilitate governmental and business clearances as needed
- Act as the primary point of contact for local media and public inquiries
- Identify opportunities for partnerships, collaborations, and community engagement
- Handle escalated customer concerns with empathy and efficiency
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Qualifications
- Qatari national with excellent communication skills in Arabic and English
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities
- Proven experience in managing client relationships and handling media communications
- Strong understanding of B2B engagement and customer experience
- Skilled in public relations, media management, and brand promotion
- Knowledge of handling business clearances in Qatar
- Ability to develop and implement customer engagement strategies
- charismatic, confident, and approachable. Comfortable being the face of the brand
- Professional, proactive, and adaptable in fast-paced environments
- Strong problem-solving skills with the ability to think on your feet
- Balanced approach to managing PR priorities alongside customer service needs
mw9juV1t2L #J-18808-Ljbffr
Public Relations & Customer Support Specialist
Posted 7 days ago
Job Viewed
Job Description
Calo Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the
Public Relations & Customer Support Specialist
, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in
both Arabic and English
across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate
governmental and business clearances
as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of
B2B engagement
and
customer experience
. Skilled in public relations, media management, and brand promotion. Knowledge of handling
business clearances
in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs.
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Public Relations & Customer Support Specialist
Posted 9 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Ideal candidate
Qualifications
Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications
Knowledge & Competency
Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies
Personality
charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs
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Help Desk/Communication Focal Point
Posted 11 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position.
ResponsibilitiesProvide client-level help desk support. The contractor shall:
- Administer, maintain and load basic computer platform, software, firmware and hardware;
- Serve as the focal point for user issues and tracking;
- Be the first-level support for desktop and network issues;
- Escalate incidents that cannot be resolved to the NCC and then the NOSC;
- Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures;
- Administer job control and ticket flow.
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret
Required Skills and Experience:
- IAT-II Certification
One or more of the following:
- MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified;
- 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment;
- Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support.
*Pending contract award
Company OverviewGovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Salary RangeThe posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
#J-18808-LjbffrHelp Desk/Communication Focal Point
Posted 28 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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Customer Experience - Welfare & Support Officer
Posted today
Job Viewed
Job Description
You will provide welfare and counselling support to Cabin Crew by assisting incident or occurrences of personnel or a professional nature in order to increase moral and motivational levels of Crew.
**Operational role includes**:
Provide necessary support by assisting with any Cabin Crew related matters during their tenure.
Responsible for handling an effective administrative support function within the Department.
Provide care and support to Cabin Crew who need of any counselling through illness or any other personal challenges.
Monitor Cabin Crew absences which may be due to sickness or non
- availability for duty, and provide them with the required guidance.
Assisting Cabin Crew with a direct view into resolving issues or by referral to relevant department / person in order to provide a solution to issues faced.
Liaise with internal and external departments for any employee related issues whilst ensuring that all stakeholders are up to date with the latest information.
Provide assistance to Cabin Crew by acting as a key liaison between external parties.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**Qualifications**:
**About you**
- Relevant College or University qualification to min Bachelor's level with minimum 3 years of job-related experience required or High School/Vocational/ relevant Diploma with minimum 4 years of job-related experience.
It is essential to have
- Ability to use logic and reasoning to identify and analyse the pros/cons of alternative solutions, conclusions, or approaches to problems.
- Highly developed interpersonal skills and the ability to be empathetic
- Excellent English communication skills, both verbal and written
- Possess excellent people management skills
- Ability to work in shift pattern, roster based including night shifts.
- Holding a valid Qatar Driving license will be an added advantage.
- Cabin Crew experience will be an added advantage
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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About the latest Technical agent Jobs in Qatar !
Customer Experience - Welfare & Support Specialist
Posted today
Job Viewed
Job Description
As a Welfare and Support Specialist, you will be leading and inspiring a team of Welfare and Support Officers, provide constant coaching and encourage them to provide a high standard of wellbeing services to the Cabin Crew.
You will provide welfare and counselling support to Cabin Crew by assisting incident or occurrences of personnel or a professional nature in order to increase moral and motivational levels of Crew.
You will be accountable for working with internal and external partners.
You will be responsible in enhancing the performance by providing suggestions to implement efficient and innovative processes to improve the service delivery to the Cabin Crew population.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**Qualifications**:
**About you**
- Bachelor's level with minimum 4 years of relevant experience required or High School/Vocational/ Diploma or Equivalent with minimum 5 years of job-related experience.
It is essential to have
- Ability to delegate tasks, mentor, coach and ensure smooth workflow
- Highly developed interpersonal skills and the ability to be empathetic
- Excellent English communication skills, both verbal and written
- Possess excellent people management skills
- Ability to work under flexible working hours
- Holding a valid Qatar Driving license will be an added advantage.
- Cabin Crew experience will be an added advantage
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
#J-18808-LjbffrTechnical Support Engineer
Posted 11 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
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