54 Technical Assistance jobs in Qatar

Technical Assistance

QAR48000 - QAR60000 Y RITS

Posted today

Job Viewed

Tap Again To Close

Job Description

To provides support to engineers, technicians, or managers by handling technical documentation, assisting with project coordination, and performing administrative and basic technical tasks to keep operations running smoothly.

Minimum 10 Years Experience

ISO 9001 INTERNAL AUDITOR CERTIFICATES REQUIRED

Job Type: Full-time

Pay: Up to QAR5,000.00 per month

Experience:

  • Technical Assistance : 10 years (Required)
This advertiser has chosen not to accept applicants from your region.

IT Help Desk Support Engineer

QAR90000 - QAR120000 Y Nair Systems LLC

Posted today

Job Viewed

Tap Again To Close

Job Description

Nair Systems
is currently looking
IT Helpdesk Support Engineer
for our
Qatar
operations with the following terms & conditions.

Required Skills and Qualifications


• Bachelor's degree in Computer Science, or a related field


• Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure


• Minimum 2 year of hands-on experience Microsoft Client and server platforms as a

helpdesk technician


• Effective communication skills in both written and verbal forms


• Mandatory: Fluent Arabic & English speaker

Key Responsibilities


• Serving as the first point of contact for customers seeking technical assistance over

the phone or email.


• support users on a functional level, by offering guidance on how to use systems and

equipment.


• Performing remote troubleshooting through diagnostic techniques and pertinent

questions.


• Performing on-site installations and support.


• Install and configure Windows and other desktop software.


• Configure and manage connectivity and storage


• Maintain Windows


• Protect devices and data


• Deploy Windows client


• Manage identity and access by creating and maintaining AD users.


• Manage compliance policies and configuration profiles


• Manage, maintain, and protect devices


• Manage apps


• Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,

Printers, etc.)


• Rollout patches.


• Assist in person or remotely in the resolution of support issues among company sites

to ensure timely distribution of knowledge and positive impact on user satisfaction


• Maintain printing systems and assist with network printer system maintenance

C1-Internal


• Maintain backup system and processes.


• Research, resolve, and respond to questions received via telephone calls, e-mail,

walk-ups, open submitted tickets and callbacks in a timely manner, in accordance

with current procedures


• Acquire and maintain current knowledge of relevant product offerings and support

policies in order to provide technically accurate solutions to customers


• Maintains records of daily communication transactions, problems, remedial actions

taken, and installation activities by creating and updating the required tickets.


• Work effectively and professionally with other team members, learns from and

shares knowledge with others.


• Escalate irresolvable issues to Engineers, advanced support or vendor support.


• Identify and resolve problems of basic scope using proper tools and techniques

Offers suggestions for process improvements in the helpdesk area.


• Applies basic standards and procedures to accomplish tasks including learning how

to use and apply applicable technologies.


• Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central


• Has helpful customer service-oriented personality and enjoys interacting with and

helping others.

Joining time frame:
2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest

This advertiser has chosen not to accept applicants from your region.

Help Desk Technical Support

QAR60000 - QAR80000 Y ECCO Gulf Majorel Qatar

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Summary

In this role, you will provide technical assistance, support, Maintenance to related of the computer

system, software and hardware, environment by analysing requirements, resolving problems,

installing hardware and software solutions and supporting the internal IT Helpdesk. You will be

responsible for administration and internal support.

Key Duties & Responsibilities

1.Candidate must know ITIL - ITSM framework process and experience

2.Provide helpdesk support and resolve problems to the end user's satisfaction

3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on

priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"

4.Report issues to the Service Desk for escalation.

5.Follow the internal standard policy and procedure keep update all Documentation.

6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment,

hardware's, and software's licenses as well as must know end of life products

7.Assist with onboarding of new users.

8.Install, test, and configure new workstations devices peripheral equipment and software.

9.Perform timely workstation hardware devices and software upgrades as required.

10.Well knowledge experienced Windows clients & MAC clients, basic knowledge for Windows

servers and Linux.

11.Well knowledge experienced Office 365, products support for end users, Word, Excel,

PowerPoint, MS team, OneDrive, Visio, and Project mgmt.

12.Mail configures for end users, Outlook configure, domain users and no domain, users,

13.Require support for all types of Mobile, tab, iPad user's support, corporate email configure

& Wi-Fi setup.

14.Local & Network printer need to know how to setup.

15.Meeting room setup for conference & meeting. Well know conference software, like skype,

how to use smart TV etc.

16.IP phone configuration support

17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer

18.Well knowledge Antivirus or End point

19.During offboard user data must Backup

20.CCTV mgmt.….

21.Well Understand network VLAN & Sub netting mask

22.Basic experience Java product knowledge

23.Multiple browser experience.

24.Whenever require as per emergency to late stay in office for assign task or pending work

need to complete.

25.Access control system need to know creating user and adding permission.

26.Well hands on experience how to use tools and troubleshooting, Training other staff

members on troubleshooting and diagnosing problems

27.Writing, editing, and revising training manuals for new and updated software and hardware

28.Requesting feedback and/or monitoring calls and other methods of correspondence to

improve training methods

29.Running reports to analyses common complaints and problems

Education Qualification.

  • Educational certification bachelor's degree in computer sciences
  • 3-5 Years of Experience
  • Certification in the same filed (Preferable)
This advertiser has chosen not to accept applicants from your region.

Help Desk Technical Support (Arabic Speaker & English Speaker)

Doha, Doha ECCO Gulf WLL

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

In this role, you will provide technical assistance, support, and maintenance for computer systems, software and hardware, and related environments by analysing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support.

Key Duties & Responsibilities
  • Candidate must know ITIL - ITSM framework process and experience
  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor Service Desk for tickets assigned to the queue, process first in first out based on priority, monitor, respond quickly and effectively. Via “Phone, Email and Chat”
  • Report issues to the Service Desk for escalation
  • Follow the internal standard policy and procedure, keep update all Documentation
  • Utilize and maintain the helpdesk tracking software for maintaining inventory of all equipment, hardware, and software licenses as well as must know end of life products
  • Assist with onboarding of new users
  • Install, test, and configure new workstation devices, peripheral equipment and software
  • Perform timely workstation hardware devices and software upgrades as required
  • Well knowledge/experience with Windows clients & MAC clients, basic knowledge for Windows servers and Linux
  • Well knowledge/experience with Office 365 products support for end users, Word, Excel, PowerPoint, MS Teams, OneDrive, Visio, and Project management
  • Mail configuration for end users; Outlook configuration; domain users and non-domain users; and corporate email configuration
  • Support for all types of mobile devices (phones, tablets, iPad); corporate email configuration and Wi-Fi setup
  • Local & Network printer setup
  • Meeting room setup for conference & meeting; familiarity with conference software (e.g., Skype) and how to use smart TV, etc.
  • IP phone configuration support
  • All Adobe products basic knowledge (Adobe Reader, Adobe Creative Cloud, Flash Player)
  • Strong knowledge of Antivirus or Endpoint security
  • During offboarding, back up user data
  • CCTV management
  • Understand network VLAN & subnetting
  • Basic experience with Java product knowledge
  • Multiple browser experience
  • Willingness to stay late for tasks or pending work as required
  • Access control system knowledge: creating users and adding permissions
  • Hands-on experience with troubleshooting and training other staff
  • Writing, editing, and revising training manuals for new and updated software and hardware
  • Requesting feedback and/or monitoring calls and other methods to improve training methods
  • Running reports to analyze common complaints and problems
Qualifications
  • Educational certification bachelor’s degree in computer sciences
  • 3-5 Years of Experience
  • Certification in the same field (Preferable)

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Help Desk Technical Support (Arabic Speaker & English Speaker)

Doha, Doha ECCO Gulf WLL

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Overview In this role, you will provide technical assistance, support, and maintenance for computer systems, software and hardware, and related environments by analysing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support.

Key Duties & Responsibilities

Candidate must know ITIL - ITSM framework process and experience

Provide helpdesk support and resolve problems to the end user’s satisfaction

Monitor Service Desk for tickets assigned to the queue, process first in first out based on priority, monitor, respond quickly and effectively. Via “Phone, Email and Chat”

Report issues to the Service Desk for escalation

Follow the internal standard policy and procedure, keep update all Documentation

Utilize and maintain the helpdesk tracking software for maintaining inventory of all equipment, hardware, and software licenses as well as must know end of life products

Assist with onboarding of new users

Install, test, and configure new workstation devices, peripheral equipment and software

Perform timely workstation hardware devices and software upgrades as required

Well knowledge/experience with Windows clients & MAC clients, basic knowledge for Windows servers and Linux

Well knowledge/experience with Office 365 products support for end users, Word, Excel, PowerPoint, MS Teams, OneDrive, Visio, and Project management

Mail configuration for end users; Outlook configuration; domain users and non-domain users; and corporate email configuration

Support for all types of mobile devices (phones, tablets, iPad); corporate email configuration and Wi-Fi setup

Local & Network printer setup

Meeting room setup for conference & meeting; familiarity with conference software (e.g., Skype) and how to use smart TV, etc.

IP phone configuration support

All Adobe products basic knowledge (Adobe Reader, Adobe Creative Cloud, Flash Player)

Strong knowledge of Antivirus or Endpoint security

During offboarding, back up user data

CCTV management

Understand network VLAN & subnetting

Basic experience with Java product knowledge

Multiple browser experience

Willingness to stay late for tasks or pending work as required

Access control system knowledge: creating users and adding permissions

Hands-on experience with troubleshooting and training other staff

Writing, editing, and revising training manuals for new and updated software and hardware

Requesting feedback and/or monitoring calls and other methods to improve training methods

Running reports to analyze common complaints and problems

Qualifications

Educational certification bachelor’s degree in computer sciences

3-5 Years of Experience

Certification in the same field (Preferable)

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Support Specialist

Doha, Doha The Boeing Company

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.

Responsibilities
  • Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.

  • Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.

  • Responsible for customer account health and providing world class customer support.

  • Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.

  • Develops, prepares and delivers presentations to customers and internal organizations.

  • Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.

  • Uses multiple Boeing systems in a fast-paced environment.

  • Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.

  • Responds to customer inquiries and facilitates delivery problem resolution.

  • Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

  • Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.

  • Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.

  • Monitors and shares key performance metrics with customers and internal partners

  • Interfaces with customers and internal Boeing resources.

Basic Qualifications (Required Skills/Experience)
  • Experience in the Aerospace industry

  • Understands supply chain process

  • Experience developing presentations for and presenting to executive leadership

  • Strong communication and problem-solving skills

  • Ability to work and collaborate cross functionally across multiple organizations

  • Eager to learn and grow

  • Ability for minimal travel domestically and internationally

Preferred Qualifications (Desired Skills/Experience)
  • SAP knowledge

  • Engineering / Technical experience

  • Account management, customer support experience

This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities

Applications for this position will be accepted until Oct. 11, 2025

Export Control Requirements

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Qatar)

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Support Specialist

Doha, Doha Boeing

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Support Specialist page is loaded# Customer Support Specialistremote type: Onsite Joblocations: QAT - Doha, Qatartime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 11, 2025 (14 days left to apply)job requisition id: JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar)
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Technical assistance Jobs in Qatar !

Customer Support Executive

QAR5000 - QAR8000 Y Bright Bytes Technology

Posted today

Job Viewed

Tap Again To Close

Job Description

Join our dynamic team and assist clients in trading on the US Stock Market

What We Offer:

  • Comprehensive Training: 2-week hands-on training with a demo account.
  • Attractive Salary & Benefits: Competitive pay and perks.
  • Flexible Work Setup: Start remotely, transition to office work.

Who Can Apply:

  • Male or female, fresher or experienced – everyone is welcome
  • No age or nationality restrictions.

Skills We Value:

  • Enthusiasm to learn and grow in the financial markets.
  • Strong communication and client support skills.

Take the first step toward an exciting career. Apply now and unlock your potential in the world of trading

Job Type: Full-time

Pay: QAR5, QAR8,000.00 per month

This advertiser has chosen not to accept applicants from your region.

Customer Support Representative

QAR42000 - QAR49000 Y Leisure

Posted today

Job Viewed

Tap Again To Close

Job Description

We're looking for a Customer Relations Representative to join our team in Doha. The ideal candidate is a bilingual communicator who can deliver exceptional support and handle customer inquiries across phone, email, and chat channels.

Roles & Responsibilities:

The Customer Support Representative answers incoming calls and fulfills customer needs to ensure customer satisfaction and to support the CRM department's goals.

-Assist and answer a large volume of customers and guests with their inquiries and concerns via (Phone, email, live chat, WhatsApp message, messaging apps, social media or in person).

-Strictly adhere to the department's processes and standard procedures.

-Maintain excellent phone etiquette by answering the phone with a vibrant, welcoming voice and a courteous manner.

-Provide proactive outreach to our guests and customers. Identify customer needs and respond to inquiries about LEISURE products and services with clear information.

-Keep current and prospective guests and customers updated on the latest products and services in order to increase sales.

-Deal with customer complaints in accordance with the process and procedure for handling complaints or any issues that may have occurred.

-Ensuring the confidentiality of the database pertaining to customer information, complaints, and feedback.

Requirements:

-Arabic speaker and fluent in English (bilingual)

-Immediate availability to join

-Minimum 2-3 years' experience in a similar customer service role

-Experienced Call Center Agent / Customer Support Agent

-Minimum College Graduate or equivalent diploma

-Strong verbal and written communication skills in both Arabic & English

-Excellent problem-solving skills and attention to detail

-Strong organizational and time management abilities

-Multilingual abilities are an advantage

-Excellent and proven interpersonal, verbal and written communication skills

-Good knowledge of computer systems and MS Office especially Excel

Job Type: Full-time

Pay: QAR4,050.00 per month

This advertiser has chosen not to accept applicants from your region.

Customer Support Representative

QAR80000 - QAR120000 Y LEISURE

Posted today

Job Viewed

Tap Again To Close

Job Description

We are seeking an experienced and bilingual
Customer Support Representative
to join our team. The successful candidate will be responsible for delivering exceptional customer service by handling inquiries via phone, email, and chat. This role requires a detail-oriented individual who can provide accurate information, resolve issues efficiently, and ensure a high level of customer satisfaction.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Provide accurate information about products and services.
  • Troubleshoot and resolve customer issues effectively and efficiently.
  • Escalate complex or unresolved cases to appropriate departments when necessary.
  • Maintain detailed and accurate customer interaction records in the system.
  • Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
  • Adhere to customer service procedures and guidelines to ensure consistent service quality.
  • Collaborate with other departments to improve customer experience and resolve service issues.

Qualifications and Requirements:

  • Minimum
    3 years of experience
    in a customer support or customer relations role.
  • Fluent in both Arabic and English
    (bilingual proficiency required).
  • Excellent
    verbal and written communication skills
    .
  • Strong
    problem-solving skills
    and high
    attention to detail
    .
  • Multilingual abilities
    are an asset.
  • Strong
    organizational and time management skills
    .
  • Familiarity with customer service methods, tools, and procedures.
  • Proficiency with CRM systems and Microsoft Office Suite.

Preferred Attributes:

  • A proactive and empathetic approach to customer service.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • A positive attitude and a team-oriented mindset.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Technical Assistance Jobs