10 Technical Engineering jobs in Qatar

Head of Engineering Technical Services

KinTec Recruitment Ltd

Posted 3 days ago

Job Viewed

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Job Description

Job Title: Head of Engineering Technical Services

Location: Doha, Qatar

Department: Onshore Projects

Work Schedule: 5 Day Week (Standard Qatar working week)

Position Overview

We are seeking a highly experienced engineering leader to take charge of Engineering Technical Services for major onshore projects in the energy sector. This pivotal role involves managing all engineering disciplines supporting assigned projects to ensure delivery on contractual, safety, quality, technical, cost, and schedule objectives.

You will be responsible for resource planning, technical management, and coordination between multi-disciplinary teams including contractors, project managers, and internal stakeholders.

Key Responsibilities

  • Provide engineering management support to project managers ensuring technical delivery aligns with project goals
  • Lead and coordinate the Engineering Task Force, overseeing daily engineering activities and contractor collaboration
  • Monitor engineering progress across disciplines, proactively addressing delays and quality concerns
  • Facilitate and participate in project workshops (e.g., safety, value improvement, lessons learned) ensuring broad stakeholder engagement
  • Ensure adequate engineering resources are assigned in line with project needs and coordinate with functional managers for timely deployment
  • Review and endorse critical technical deliverables and scope documents during tendering and execution phases
  • Manage technical assurance plans and maintain the technical issues register throughout the project lifecycle
  • Support Qatarisation objectives by facilitating on-the-job training and development for Qatari nationals
  • Collaborate with project teams on risk management, cost control, planning, commissioning, and construction activities
  • Coach and mentor the engineering team to foster innovation, continuous improvement, and problem-solving culture
  • Serve as the decision-maker for technical quality and safety matters within the project framework and company policies

Qualifications & Experience

  • Bachelor's degree in Electrical Engineering or related discipline (Master's or higher degree preferred)
  • Minimum 15 years' overall engineering experience, with at least 10 years in design management for major oil & gas or energy projects
  • Extensive experience in solar power plant design is highly desirable
  • Knowledge of international engineering standards and best practices, including Shell DEPs and Qatar-specific standards
  • Proven leadership experience managing multi-disciplinary teams and working with FEED/EPIC contractors
  • Strong communication, coordination, and management skills
  • Demonstrable health, safety, and environmental (HSE) leadership experience

Additional Information

  • The role involves working at various locations including project offices, contractor sites, fabrication yards, and vendor facilities
  • Flexibility to work extended hours as project demands require, including coordination across time zones
  • Candidates must be eligible to work in Qatar
This advertiser has chosen not to accept applicants from your region.

Head of Engineering Technical Services

Doha, Doha KinTec Recruitment Ltd

Posted 2 days ago

Job Viewed

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Job Description

Job Title:

Head of Engineering Technical Services Location:

Doha, Qatar Department:

Onshore Projects Work Schedule:

5 Day Week (Standard Qatar working week) Position Overview We are seeking a highly experienced engineering leader to take charge of Engineering Technical Services for major onshore projects in the energy sector. This pivotal role involves managing all engineering disciplines supporting assigned projects to ensure delivery on contractual, safety, quality, technical, cost, and schedule objectives. You will be responsible for resource planning, technical management, and coordination between multi-disciplinary teams including contractors, project managers, and internal stakeholders. Key Responsibilities Provide engineering management support to project managers ensuring technical delivery aligns with project goals Lead and coordinate the Engineering Task Force, overseeing daily engineering activities and contractor collaboration Monitor engineering progress across disciplines, proactively addressing delays and quality concerns Facilitate and participate in project workshops (e.g., safety, value improvement, lessons learned) ensuring broad stakeholder engagement Ensure adequate engineering resources are assigned in line with project needs and coordinate with functional managers for timely deployment Review and endorse critical technical deliverables and scope documents during tendering and execution phases Manage technical assurance plans and maintain the technical issues register throughout the project lifecycle Support Qatarisation objectives by facilitating on-the-job training and development for Qatari nationals Collaborate with project teams on risk management, cost control, planning, commissioning, and construction activities Coach and mentor the engineering team to foster innovation, continuous improvement, and problem-solving culture Serve as the decision-maker for technical quality and safety matters within the project framework and company policies Qualifications & Experience Bachelor's degree in Electrical Engineering or related discipline (Master's or higher degree preferred) Minimum 15 years' overall engineering experience, with at least 10 years in design management for major oil & gas or energy projects Extensive experience in solar power plant design is highly desirable Knowledge of international engineering standards and best practices, including Shell DEPs and Qatar-specific standards Proven leadership experience managing multi-disciplinary teams and working with FEED/EPIC contractors Strong communication, coordination, and management skills Demonstrable health, safety, and environmental (HSE) leadership experience Additional Information The role involves working at various locations including project offices, contractor sites, fabrication yards, and vendor facilities Flexibility to work extended hours as project demands require, including coordination across time zones Candidates must be eligible to work in Qatar

#J-18808-Ljbffr
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Head of engineering technical services

KinTec Recruitment Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Job Title:Head of Engineering Technical Services
Location:Doha, Qatar
Department:Onshore Projects
Work Schedule:5 Day Week (Standard Qatar working week)
Position Overview
We are seeking a highly experienced engineering leader to take charge of Engineering Technical Services for major onshore projects in the energy sector. This pivotal role involves managing all engineering disciplines supporting assigned projects to ensure delivery on contractual, safety, quality, technical, cost, and schedule objectives.
You will be responsible for resource planning, technical management, and coordination between multi-disciplinary teams including contractors, project managers, and internal stakeholders.
Key Responsibilities
Provide engineering management support to project managers ensuring technical delivery aligns with project goals
Lead and coordinate the Engineering Task Force, overseeing daily engineering activities and contractor collaboration
Monitor engineering progress across disciplines, proactively addressing delays and quality concerns
Facilitate and participate in project workshops (e.g., safety, value improvement, lessons learned) ensuring broad stakeholder engagement
Ensure adequate engineering resources are assigned in line with project needs and coordinate with functional managers for timely deployment
Review and endorse critical technical deliverables and scope documents during tendering and execution phases
Manage technical assurance plans and maintain the technical issues register throughout the project lifecycle
Support Qatarisation objectives by facilitating on-the-job training and development for Qatari nationals
Collaborate with project teams on risk management, cost control, planning, commissioning, and construction activities
Coach and mentor the engineering team to foster innovation, continuous improvement, and problem-solving culture
Serve as the decision-maker for technical quality and safety matters within the project framework and company policies
Qualifications & Experience
Bachelor's degree in Electrical Engineering or related discipline (Master's or higher degree preferred)
Minimum 15 years' overall engineering experience, with at least 10 years in design management for major oil & gas or energy projects
Extensive experience in solar power plant design is highly desirable
Knowledge of international engineering standards and best practices, including Shell DEPs and Qatar-specific standards
Proven leadership experience managing multi-disciplinary teams and working with FEED/EPIC contractors
Strong communication, coordination, and management skills
Demonstrable health, safety, and environmental (HSE) leadership experience
Additional Information
The role involves working at various locations including project offices, contractor sites, fabrication yards, and vendor facilities
Flexibility to work extended hours as project demands require, including coordination across time zones
Candidates must be eligible to work in Qatar#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Head of engineering technical services

KinTec Recruitment Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time
Job Title: Head of Engineering Technical ServicesLocation: Doha, QatarDepartment: Onshore ProjectsWork Schedule: 5 Day Week (Standard Qatar working week)Position OverviewWe are seeking a highly experienced engineering leader to take charge of Engineering Technical Services for major onshore projects in the energy sector. This pivotal role involves managing all engineering disciplines supporting assigned projects to ensure delivery on contractual, safety, quality, technical, cost, and schedule objectives.You will be responsible for resource planning, technical management, and coordination between multi-disciplinary teams including contractors, project managers, and internal stakeholders.Key ResponsibilitiesProvide engineering management support to project managers ensuring technical delivery aligns with project goalsLead and coordinate the Engineering Task Force, overseeing daily engineering activities and contractor collaborationMonitor engineering progress across disciplines, proactively addressing delays and quality concernsFacilitate and participate in project workshops (e.g., safety, value improvement, lessons learned) ensuring broad stakeholder engagementEnsure adequate engineering resources are assigned in line with project needs and coordinate with functional managers for timely deploymentReview and endorse critical technical deliverables and scope documents during tendering and execution phasesManage technical assurance plans and maintain the technical issues register throughout the project lifecycleSupport Qatarisation objectives by facilitating on-the-job training and development for Qatari nationalsCollaborate with project teams on risk management, cost control, planning, commissioning, and construction activitiesCoach and mentor the engineering team to foster innovation, continuous improvement, and problem-solving cultureServe as the decision-maker for technical quality and safety matters within the project framework and company policiesQualifications & ExperienceBachelor's degree in Electrical Engineering or related discipline (Master's or higher degree preferred)Minimum 15 years' overall engineering experience, with at least 10 years in design management for major oil & gas or energy projectsExtensive experience in solar power plant design is highly desirableKnowledge of international engineering standards and best practices, including Shell DEPs and Qatar-specific standardsProven leadership experience managing multi-disciplinary teams and working with FEED/EPIC contractorsStrong communication, coordination, and management skillsDemonstrable health, safety, and environmental (HSE) leadership experienceAdditional InformationThe role involves working at various locations including project offices, contractor sites, fabrication yards, and vendor facilitiesFlexibility to work extended hours as project demands require, including coordination across time zonesCandidates must be eligible to work in Qatar
This advertiser has chosen not to accept applicants from your region.

Engineering / Technical Manager Qatar Mega Build Project

Doha, Doha NSR Associates

Posted 18 days ago

Job Viewed

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Job Description

Engineering / Technical Manager Qatar Mega Build Project

We are seeking an Engineering Manager for a major project in central Doha, valued at over 4 billion AED ( 800 million GBP). The project includes 14 buildings, ranging from mid-rise towers (15-30 storeys) to high-rise (40+ storeys), a major shopping mall, a large-scale mosque, and a bespoke 5-star hotel.

The program duration is approximately 2.5 years, with the project team based in central Doha.

Ideal candidates will have experience working with main contractors involved in large-scale projects such as hospitals, airports, major hotel brands, high-rise towers, and shopping centres/malls.

Candidates should have worked with top-tier contractors on projects exceeding 2 billion AED in the GCC region, including Dubai, Abu Dhabi, KSA, and Oman.

Responsibilities include managing sizable teams, coordinating, managing subcontractors, engineering reviews, design meetings, and overseeing engineering and site teams. The role reports to the Project Director, who has a track record of high-profile, high-value projects.

Requirements:
- 20 years of experience with contractors
- 5-10 years as an Engineering Manager or similar role
- Degree in Civil Engineering or Construction Management

The client offers a package ranging from 50,000 to 65,000 QAR, plus flights and medical benefits.

This company has a strong reputation for quality among clients and staff. Please contact us to learn more about this exciting opportunity.

About The Company

At NSR, we pride ourselves on market knowledge, integrity, loyalty, and professionalism. We focus on building personal relationships and understanding our clients' needs to match the right candidates with the right roles worldwide.

Our partners are committed to transparency and honesty, ensuring we find the best opportunities for candidates to advance their careers globally. Many candidates we have placed have approached us later to recruit for their organizations, reflecting our reputation and network.

This advertiser has chosen not to accept applicants from your region.

Engineering / Technical Manager Qatar Mega Build Project

Doha, Doha NSR Associates

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Engineering / Technical Manager Qatar Mega Build Project

We are seeking an Engineering Manager for a major project in central Doha, valued at over 4 billion AED (~800 million GBP). The project includes 14 buildings, ranging from mid-rise towers (15-30 storeys) to high-rise (40+ storeys), a major shopping mall, a large-scale mosque, and a bespoke 5-star hotel.

The program duration is approximately 2.5 years, with the project team based in central Doha.

Ideal candidates will have experience working with main contractors involved in large-scale projects such as hospitals, airports, major hotel brands, high-rise towers, and shopping centres/malls.

Candidates should have worked with top-tier contractors on projects exceeding 2 billion AED in the GCC region, including Dubai, Abu Dhabi, KSA, and Oman.

Responsibilities include managing sizable teams, coordinating, managing subcontractors, engineering reviews, design meetings, and overseeing engineering and site teams. The role reports to the Project Director, who has a track record of high-profile, high-value projects.

Requirements: - 20 years of experience with contractors - 5-10 years as an Engineering Manager or similar role - Degree in Civil Engineering or Construction Management

The client offers a package ranging from 50,000 to 65,000 QAR, plus flights and medical benefits.

This company has a strong reputation for quality among clients and staff. Please contact us to learn more about this exciting opportunity. About The Company At NSR, we pride ourselves on market knowledge, integrity, loyalty, and professionalism. We focus on building personal relationships and understanding our clients' needs to match the right candidates with the right roles worldwide.

Our partners are committed to transparency and honesty, ensuring we find the best opportunities for candidates to advance their careers globally. Many candidates we have placed have approached us later to recruit for their organizations, reflecting our reputation and network.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Engineering / technical manager qatar mega build project

NSR Associates

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Engineering / Technical Manager Qatar Mega Build ProjectWe are seeking an Engineering Manager for a major project in central Doha, valued at over 4 billion AED (~800 million GBP). The project includes 14 buildings, ranging from mid-rise towers (15-30 storeys) to high-rise (40+ storeys), a major shopping mall, a large-scale mosque, and a bespoke 5-star hotel.The program duration is approximately 2.5 years, with the project team based in central Doha.Ideal candidates will have experience working with main contractors involved in large-scale projects such as hospitals, airports, major hotel brands, high-rise towers, and shopping centres/malls.Candidates should have worked with top-tier contractors on projects exceeding 2 billion AED in the GCC region, including Dubai, Abu Dhabi, KSA, and Oman.Responsibilities include managing sizable teams, coordinating, managing subcontractors, engineering reviews, design meetings, and overseeing engineering and site teams. The role reports to the Project Director, who has a track record of high-profile, high-value projects.Requirements:
- 20 years of experience with contractors
- 5-10 years as an Engineering Manager or similar role
- Degree in Civil Engineering or Construction ManagementThe client offers a package ranging from 50,000 to 65,000 QAR, plus flights and medical benefits.This company has a strong reputation for quality among clients and staff. Please contact us to learn more about this exciting opportunity.
About The Company
At NSR, we pride ourselves on market knowledge, integrity, loyalty, and professionalism. We focus on building personal relationships and understanding our clients' needs to match the right candidates with the right roles worldwide.Our partners are committed to transparency and honesty, ensuring we find the best opportunities for candidates to advance their careers globally. Many candidates we have placed have approached us later to recruit for their organizations, reflecting our reputation and network.#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Support Engineering Manager

Doha, Doha Canonical

Posted 12 days ago

Job Viewed

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Job Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams - solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus - ensuring that customers are always satisfied with the service they are receiving, and technical excellence - ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

  • Management of a professional support team, including skills development and performance management
  • Operational control, shift scheduling, accountability for key performance indicators (KPIs)
  • Ensures that all customer cases are responded to within the SLA, and in a professional manner
  • Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
  • Accountability for customer satisfaction
  • Contribution to the support knowledge base
  • Continuous improvement to the team's processes and support service delivery
  • Hire, develop and train support team to match business requirements
  • Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

  • Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
  • Leadership experience, and preferably team management experience
  • Confidence under pressure, with proven track record of high customer focus
  • Preferably fluent in two languages, English being primary one
  • Excellent communication skills (verbal and written)
  • Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
  • Proven track record of contributing to Open Source projects
  • Software development experience
  • Experience in working in support organizations
  • Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Engineering Manager jobs in Doha, Doha, Qatar .

Software Engineering Manager - Sustaining Engineering Systems Integrations Engineering Manager Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon Software Engineering Manager - Ubuntu Linux Kernel Engineering Manager for IAM (Identity and Access Management) Linux Engineering Manager - Optimisation for Latest Hardware Linux Enablement - Software Engineering Manager Ubuntu Enablement - Software Engineering Manager

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Support Engineering Manager

Doha, Doha Canonical

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional manner Act as the customer escalation contact, and ensure that such escalations are addressed appropriately Accountability for customer satisfaction Contribution to the support knowledge base Continuous improvement to the team's processes and support service delivery Hire, develop and train support team to match business requirements Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

Extensive CLI experience with Linux at a technical level (Support, Development, Implementation) Leadership experience, and preferably team management experience Confidence under pressure, with proven track record of high customer focus Preferably fluent in two languages, English being primary one Excellent communication skills (verbal and written) Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies Proven track record of contributing to Open Source projects Software development experience Experience in working in support organizations Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Engineering Manager jobs in

Doha, Doha, Qatar . Software Engineering Manager - Sustaining Engineering

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Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

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Linux Enablement - Software Engineering Manager

Ubuntu Enablement - Software Engineering Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Support engineering manager

Canonical

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and Io T. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.The role entailsManagement of a professional support team, including skills development and performance management
Operational control, shift scheduling, accountability for key performance indicators (KPIs)
Ensures that all customer cases are responded to within the SLA, and in a professional manner
Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
Accountability for customer satisfaction
Contribution to the support knowledge base
Continuous improvement to the team's processes and support service delivery
Hire, develop and train support team to match business requirements
Work with the leadership team to drive growth and transformation initiativesWhat are we looking for in youExtensive CLI experience with Linux at a technical level (Support, Development, Implementation)
Leadership experience, and preferably team management experience
Confidence under pressure, with proven track record of high customer focus
Preferably fluent in two languages, English being primary one
Excellent communication skills (verbal and written)
Experience or knowledge of Linux Desktop, Open Stack, Public Cloud or Virtualization technologies
Proven track record of contributing to Open Source projects
Software development experience
Experience in working in support organizations
Hands on experience with Canonical's productsWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, Io T and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.Seniority levelSeniority level Mid-Senior level
Employment typeEmployment type Full-time
Job functionJob function Engineering and Information Technology
Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Engineering Manager jobs inDoha, Doha, Qatar.
Software Engineering Manager - Sustaining EngineeringSystems Integrations Engineering ManagerSoftware Platform Engineering Manager - Ubuntu for Next-Gen SiliconSoftware Engineering Manager - Ubuntu Linux KernelEngineering Manager for IAM (Identity and Access Management)Linux Engineering Manager - Optimisation for Latest HardwareLinux Enablement - Software Engineering ManagerUbuntu Enablement - Software Engineering ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
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