46 Technical Sales Specialist jobs in Qatar

Zero One Business Solutions is an IT and technology provider based in Doha, Qatar. As a company with a goal to become a global leader in the field, we are dedicated to delivering cutting-edge solutions that help businesses overcome challenges and drive growth. We offer a comprehensive suite of services, from software development to digital marketing, designed to keep businesses ahead of the competition. At Zero One, we value innovation, collaboration, and a passion for excellence, fostering an environment where employees can thrive personally and professionally.

Key Responsibilities:

• This is a full-time on-site role for a Senior Technical Sales Specialist at Zero One Business Solutions, located in Doha, Qatar. The Senior Technical Sales Specialist will be responsible for providing technical support, customer service, and technical sales services to clients. They will work with clients to identify their unique needs and recommend appropriate solutions to achieve their business goals.

Qualifications:

• Bachelor’s degree in information technology, Business Administration, or a related field.
• Proven experience in a technical, administrative role, preferably in an IT or tech-related environment.
• Strong understanding of technical terms and processes.
• Excellent organizational and time-management skills.
• Proficient in Microsoft Office Suite and familiar with project management software.
• Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical staff.
• Detail-oriented with a problem-solving mindset.

We Offer:

• Technical Sales and Sales skills
• Excellent communication and customer service skills
• Experience in providing technical support
• Ability to work independently and in a team environment
• Problem-solving and critical thinking skills
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Experience in the IT and technology industry is a plus
• Fluent in English, proficiency in Arabic or another language is a plus
• Ability to travel as needed for business purposes

**Candidates who are willing to Relocate to Qatar are most welcome.
Job condition onsite Qatar

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource.

Sales & Client Support :

Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients.

Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans.

Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services.

Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs.

Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition.

Assist in creating proposals and technical documentation for client solutions.

Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.

What We Offer :

A commission-based structure that offers you flexibility.

Opportunities for professional growth and advancement.

A supportive and collaborative team environment.

Access to ongoing training and development resources.

Requirements : Experience :

Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred.

Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.

Proven experience in a sales or customer-facing role, preferably within the technology industry.

Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.).

Relevant Skills :

Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution.

Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.

Familiarity with network topologies, protocols (e.g., TCP / IP), and concepts (e.g., VLANs, routing).

Demonstrated ability to build rapport and establish trust with clients.

Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable.

A passion for technology and a desire to stay current with industry trends.

Being Multilingual is an added advantage.

This role is critical in the software sales process involving Red Hat’s Enterprise, OpenShift and Ansible Platforms and associated products in two ways. Firstly, to position s/w benefits, benchmarks, and technical expertise to potential customers, helping them understand how Red Hat can meet their needs. This typically enables GBM to create new sales Leads on Red Hat. Secondly, to capture customer requirements, create fit-for-purpose technical solutions, size license specifications, run consulting-led customer conversations leading to deal closure in the case of confirmed customer opportunities involving Red Hat.

Your primary responsibilities in this role include:

• Sales Collaboration: Be an advocate of Red Hat to GBM’s client-facing Sales and Account teams and work closely with them to align technical solutions with sales strategies, ensuring that the proposed solutions are feasible and deliverable. Create winning strategies with them on any Red Hat sales opportunities and highlight issues and risks that could adversely affect the deal closure.
• Requirements Gathering: Manage client conversations to collect and document customer-specific business, Operations, and IT requirements vis-à-vis Red Hat.
• Technical Presentations: Create technical presentations and deliver them effectively in meetings with client stakeholders. The presentations can also involve product demonstrations, showcasing how the software can solve customer problems and provide value.
• RFP and Proposal Support : Assist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs), providing detailed technical solutions and content as needed including Value Proposition, Scope, architecture diagrams, solution designs, sizing, and assumptions.
• Sizing: Size the license needs based on client requirements and work closely with the local Red Hat team on pricing.
• POCs and Pilot Projects: Coordinate and support POCs and pilot projects or trials of the software to showcase its effectiveness and help customers evaluate its suitability.
• Post-Sale Handover: Assist in the smooth transition of projects from the pre-sales phase to the post-sales implementation phase, ensuring clear communication of customer expectations and requirements.
• Training and Support : Provide training and technical support to sales teams and, in some cases, to customers.
• Red Hat Partnership : Work collaboratively with the local Red Hat teams in Qatar to coordinate client conversations, deal registration, Pricing, product knowledge, joint GTM actions as necessary.
• Revenue Targets: Take accountability to own and deliver an annual Sales/Revenue Quota for new Red Hat sales.

Core Skills

• An in-depth understanding of the Red Hat Platforms and suite of products and solutions, including their features, capabilities, and benefits.
• Exceptional customer-facing skills to convince the customers of the suitability of the solution to solve their technology problems and meet business needs.
• Excellent understanding of Linux and related technologies like management, networking, and storage
• Experience with IT automation, Cloud, application deployment, infrastructure orchestration technologies and enterprise data center environments and operations
• Pre-sales and Solutioning background

Pre-requisites:

• Bachelor’s degree in a technology-related discipline, preferably computer science
• 6+ years of Pre-sales experience in software/cloud, out of which at least 2 years on Red Hat Platforms
• Ability to move to Doha, Qatar
• Excellent English verbal and written skills. Arabic will be an added advantage.

Experience: 3+ Years

Qualification: Any degree

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.

Scope of Work

Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.

Scope :

1. Layer 1 and layer 2 support for users and endpoints

2. Setup and maintain any required software on users computers or any peripherals.

3. Solving and troubleshooting Network issues.

4. Record any incident or service requests on Client ServiceDesk system.

5. Supporting our users to secure and save their data.

6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.

7. Ensure that endpoints have the latest updates and security software installed on it.

8. Setup and troubleshoot IOT devices on Client Fleet.

9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.

10. Managing file and print servers and applying users permissions.

11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).

12. Ensure that all security measurements applied on all endpoints

Experience and skills

Good skills in troubleshooting and discover the root cause.

Experience in different Operating systems for Mobile, computers, and terminals

Ability to set up and install any kind of software.

Ability to learn and educate Client users of any new application.

Has a solid knowledge of endpoint security and how to act against any cyber security attack.

Experience on IOT Devices and CCTV.

Certificates

Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent

Technical Support Engineer • Doha, Qatar