19 Technical Solutions jobs in Qatar
System Integration Developer
Doha, Doha
Metazyber Technologies
Posted today
Job Viewed
Job Description
**1. Role Objective**
Responsibility for analyzing, developing and supporting banking system and data integrations in Cloud and on-premise environments.
**2. Detailed Roles and Responsibilities**:
**FINANCIAL**
- Contribute to the effective and efficient development of system and data integrations layer and support Projects and programs to maximize efficiencies to the organization.
**CUSTOMER**
- Contribute to the effective and efficient development of system and data integrations layer and banks technology related projects and programs beneficial for the internal and external customers.
**INTERNAL**
- API Development, Management & Maintenance: Design, develop, and maintain APIs using the.NET framework and manage their entire lifecycle using API Manager.
- Creating RESTful services for account management in.NET; configuring rate limiting and access controls; publishing and versioning APIs.
- Design and development of data integration and automation processes (ETL) to integrate data from multiple source systems.
- Integration Platform Expertise, Leverage the capabilities of ESB (Enterprise Service Bus) solutions, identity & access management, and event-driven architectures.
- Setting up service orchestration; integrating Identity Server for SSO; configuring event sources.
- Containerized Application Development, Utilize Docker and other relevant technologies for packaging and distribution.
- Developing a Docker file for a new microservice; orchestrating containers using Kubernetes.
- Collaboration & Requirements Gathering, Engage with teams and stakeholders to capture requirements and provide technical solutions.
- Leading a workshop for data flow mapping; coordinating API endpoint designs.
- Hybrid Integration Projects, Integrate solutions across on-premises, Azure cloud, and other platforms seamlessly.
- native technologies.
- Implementing Azure Functions; leveraging Azure Blob Storage.
- DevOps Engagement, Streamline development cycles with CI/CD, infrastructure automation, and monitoring.
- Setting up Azure DevOps pipelines; scripting infrastructure with Terraform, for example.
- Regulatory Compliance, Ensure industry regulations and banking standards adherence.
- Consider PCI and Security Compliance frameworks for example, enforcing encryption protocols. Stay updated on banking security protocols.
- Code Reviews & Design Discussions, Ensure code quality and architectural alignment.
- Proposing a microservices redesign; leading a code quality session.
- Performance Optimization, Troubleshoot and enhance performance across all integration points. Diagnosing API latency; refining database query performance
- Understand the development, deployment integration /environment and constraints and synergies.
- Take required action to resolve issues that arise during the testing phase
- Stay abreast of advances in information technology and consider the implications for the organization and the projects in progress or planned
- Possess a thorough understanding of the Bank's IT related service offerings, technical preferences, and technical direction
- Serve as key contributor in team and client meetings
- Ensure protection and security of project information from any unauthorized access within the overall security policy of the Bank
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Develop test cases, test scenarios, and test plans to support any type of testing required.
- Communicate with business users for the implemented business processes and requirements to ensure successful delivery and adoption of the delivered changes.
- Develop solutions to address Production issues.
- Regularly meet with the Business Team to follow up on any issues.
- Prepare training documents and material for IT and end user.
- Deliver training sessions to end user.
- Awareness of modeling using ArchiMate EA standard.
- Perform any reasonable assigned task as requested.
**LEARNING AND DEVELOPMENT**
- Operate as a team player within the Application and Development Team and across the wider IT division. Share knowledge with others to strengthen capability of the team.
- Maintain a focus on self-development by spending time reading and researching.
**COMPETENCIES, KNOWLEDGE, AND EXPERIENCE**
**1. Educational Qualifications**:
- Bachelor’s degree in Computer Science or related field
**2. Experience**:
- Minimum of 8 years mid-career experience in system integration, API development,.NET, integration, Azure, and DevOps practices.
- Experience in web development, database development and support, and banking industry.
- Proficiency in Azure cloud services, Docker, cloud-native solutions, and.NET.
- Experience in ETL concept, design, and development.
- Experience with CI/CD, configuration management, and infrastructure automation.
- Proficiency in version contr
Responsibility for analyzing, developing and supporting banking system and data integrations in Cloud and on-premise environments.
**2. Detailed Roles and Responsibilities**:
**FINANCIAL**
- Contribute to the effective and efficient development of system and data integrations layer and support Projects and programs to maximize efficiencies to the organization.
**CUSTOMER**
- Contribute to the effective and efficient development of system and data integrations layer and banks technology related projects and programs beneficial for the internal and external customers.
**INTERNAL**
- API Development, Management & Maintenance: Design, develop, and maintain APIs using the.NET framework and manage their entire lifecycle using API Manager.
- Creating RESTful services for account management in.NET; configuring rate limiting and access controls; publishing and versioning APIs.
- Design and development of data integration and automation processes (ETL) to integrate data from multiple source systems.
- Integration Platform Expertise, Leverage the capabilities of ESB (Enterprise Service Bus) solutions, identity & access management, and event-driven architectures.
- Setting up service orchestration; integrating Identity Server for SSO; configuring event sources.
- Containerized Application Development, Utilize Docker and other relevant technologies for packaging and distribution.
- Developing a Docker file for a new microservice; orchestrating containers using Kubernetes.
- Collaboration & Requirements Gathering, Engage with teams and stakeholders to capture requirements and provide technical solutions.
- Leading a workshop for data flow mapping; coordinating API endpoint designs.
- Hybrid Integration Projects, Integrate solutions across on-premises, Azure cloud, and other platforms seamlessly.
- native technologies.
- Implementing Azure Functions; leveraging Azure Blob Storage.
- DevOps Engagement, Streamline development cycles with CI/CD, infrastructure automation, and monitoring.
- Setting up Azure DevOps pipelines; scripting infrastructure with Terraform, for example.
- Regulatory Compliance, Ensure industry regulations and banking standards adherence.
- Consider PCI and Security Compliance frameworks for example, enforcing encryption protocols. Stay updated on banking security protocols.
- Code Reviews & Design Discussions, Ensure code quality and architectural alignment.
- Proposing a microservices redesign; leading a code quality session.
- Performance Optimization, Troubleshoot and enhance performance across all integration points. Diagnosing API latency; refining database query performance
- Understand the development, deployment integration /environment and constraints and synergies.
- Take required action to resolve issues that arise during the testing phase
- Stay abreast of advances in information technology and consider the implications for the organization and the projects in progress or planned
- Possess a thorough understanding of the Bank's IT related service offerings, technical preferences, and technical direction
- Serve as key contributor in team and client meetings
- Ensure protection and security of project information from any unauthorized access within the overall security policy of the Bank
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Develop test cases, test scenarios, and test plans to support any type of testing required.
- Communicate with business users for the implemented business processes and requirements to ensure successful delivery and adoption of the delivered changes.
- Develop solutions to address Production issues.
- Regularly meet with the Business Team to follow up on any issues.
- Prepare training documents and material for IT and end user.
- Deliver training sessions to end user.
- Awareness of modeling using ArchiMate EA standard.
- Perform any reasonable assigned task as requested.
**LEARNING AND DEVELOPMENT**
- Operate as a team player within the Application and Development Team and across the wider IT division. Share knowledge with others to strengthen capability of the team.
- Maintain a focus on self-development by spending time reading and researching.
**COMPETENCIES, KNOWLEDGE, AND EXPERIENCE**
**1. Educational Qualifications**:
- Bachelor’s degree in Computer Science or related field
**2. Experience**:
- Minimum of 8 years mid-career experience in system integration, API development,.NET, integration, Azure, and DevOps practices.
- Experience in web development, database development and support, and banking industry.
- Proficiency in Azure cloud services, Docker, cloud-native solutions, and.NET.
- Experience in ETL concept, design, and development.
- Experience with CI/CD, configuration management, and infrastructure automation.
- Proficiency in version contr
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 5 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
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This advertiser has chosen not to accept applicants from your region.
1
Technical Support Engineer
Doha, Doha
Mekdam Technical Services
Posted 11 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
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2
Technical Support Specialist
Premium Solutions
Posted 11 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000
Hiring Preference: Local candidates only
Vacancies: 1
Industry: IT / Fintech
Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities:- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market.
- Strong troubleshooting and diagnostic skills for hardware and software issues.
- Familiarity with embedded systems, networks, and vending technologies.
- Excellent communication and customer support skills.
- Ability to work independently and meet technical challenges efficiently.
Send your updated CV to with "Technical Support Specialist" in the subject line.
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This advertiser has chosen not to accept applicants from your region.
3
Technical Support Specialist
Doha, Doha
Premium Solutions
Posted 3 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000 Hiring Preference: Local candidates only Vacancies: 1 Industry: IT / Fintech Experience Required: Expertise in Vending Machines, Kiosks, or similar systems. Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities:
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 4 days ago
Job Viewed
Job Description
Experience:
3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
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3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Doha, Doha
Mekdam Technical Services
Posted 18 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software. Scope of Work Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks. Scope : 1. Layer 1 and layer 2 support for users and endpoints 2. Setup and maintain any required software on users computers or any peripherals. 3. Solving and troubleshooting Network issues. 4. Record any incident or service requests on Client ServiceDesk system. 5. Supporting our users to secure and save their data. 6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system. 7. Ensure that endpoints have the latest updates and security software installed on it. 8. Setup and troubleshoot IOT devices on Client Fleet. 9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour. 10. Managing file and print servers and applying users permissions. 11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps). 12. Ensure that all security measurements applied on all endpoints Experience and skills Good skills in troubleshooting and discover the root cause. Experience in different Operating systems for Mobile, computers, and terminals Ability to set up and install any kind of software. Ability to learn and educate Client users of any new application. Has a solid knowledge of endpoint security and how to act against any cyber security attack. Experience on IOT Devices and CCTV. Certificates Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent Technical Support Engineer • Doha, Qatar
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6
Technical Support Consultants
Doha, Doha
MATRIX INCORPORTATED CONTRACTING CO. W.L.L
Posted today
Job Viewed
Job Description
Knowledgeable in network troubleshooting, laptop and printer configuration
- Provide organizations with information technology support to operate more efficiently
- Implementing hardware and software solutions, enhancing IT systems, and resolving technical issues.
- Experience on windows 10 or 11, 8GB Ram, Intel i7 Processor. 500 SSD GB Hard drive, 15.6 inch display, USB x3, Ethernt port - Laptop Configuration
- HP Laser MFP - color - Printer Configuration
**Job Type**: Contract
**Experience**:
- Technical Support: 3 years (preferred)
- Provide organizations with information technology support to operate more efficiently
- Implementing hardware and software solutions, enhancing IT systems, and resolving technical issues.
- Experience on windows 10 or 11, 8GB Ram, Intel i7 Processor. 500 SSD GB Hard drive, 15.6 inch display, USB x3, Ethernt port - Laptop Configuration
- HP Laser MFP - color - Printer Configuration
**Job Type**: Contract
**Experience**:
- Technical Support: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Engineers
Doha, Doha
itialuS
Posted today
Job Viewed
Job Description
**Responsibilities**
This role mainly to install and support POS systems on site with user training.
- Keep POS systems running smoothly and ensure maximum uptime for the entire clients.
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Provide support, including procedural documentation and relevant reports.
- follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new updates
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritize and manage many open cases at one time.
- Rapidly establish a good working relationship with customers and other professionals, such as software developers.
- Excellent verbal communication skills.
- Ability to work independently.
- Strong aptitude, problem-solving, and logical thinking skills.
- Quick learner with a great attitude.
- Ability to stay current with new technology.
- Willing to learn new tools and techniques.
- Fundamental programming skill is preferred.
**Experience**:
- Customer Support: 0-3 years (preferred).
- OS knowledge -Windows.
- Training -Providing software POS training to end users.
**Job Type**: Temporary
Contract length: 2 months
This role mainly to install and support POS systems on site with user training.
- Keep POS systems running smoothly and ensure maximum uptime for the entire clients.
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Provide support, including procedural documentation and relevant reports.
- follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new updates
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritize and manage many open cases at one time.
- Rapidly establish a good working relationship with customers and other professionals, such as software developers.
- Excellent verbal communication skills.
- Ability to work independently.
- Strong aptitude, problem-solving, and logical thinking skills.
- Quick learner with a great attitude.
- Ability to stay current with new technology.
- Willing to learn new tools and techniques.
- Fundamental programming skill is preferred.
**Experience**:
- Customer Support: 0-3 years (preferred).
- OS knowledge -Windows.
- Training -Providing software POS training to end users.
**Job Type**: Temporary
Contract length: 2 months
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer
Doha, Doha
Fido
Posted today
Job Viewed
Job Description
**Job Objectives**
The incumbent is primarily responsible for providing technical assistance to computer system users. He will answer questions or resolve computer problems for clients in person, via telephone or from a remote location. He will also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
**Experience**: 5-7 years in Technical Support Engineering, with a focus on banking systems
**Must have banking experience.**
**Preferences nationalities**: Philippines - Sri Lankans
**Responsibilities**
- Perform necessary technical support to all business unit operations and further the Group’s strategy
- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives.
- Provide support for stand-alone and LAN PC users, including upgrades, installation, troubleshooting and maintenance.
- Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
- Provide support for assigned units of all network components including network accessories, lines, cabling, PCs, servers, printers, ATMs, and machines and be ready to backup team members in support calls.
- Maintain asset movement documents and databases.
- Maintain equipment or coordinate with vendors to ensure high availability and service levels.
- Maintain maximum system up time for maximum end-user productivity.
- Provide Desktop Computing Support for hardware and software.
- Diagnose problems with hardware (PC desktop or server).
- Repair or upgrade any printer or PC.
- Perform pro-active maintenance on all branch computing equipment's.
- Assist the Senior Support Engineer in developing training materials and procedures, and/or train users in the proper use of hardware and software.
- Assist the Senior Support Engineer prepares evaluations of software or hardware, and recommend improvements or upgrades.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Modify and customize commercial programs for internal needs.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Provide inputs to the Senior Support Engineer in conducting office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
**Qualifications**
Bachelor’s Degree in Computer Engineering.
valid driving license.
Minimum 5 years experience in financial services with a specialization in the provision of technical support at Qatar.
Customer service orientation
Excellent oral and written communication skills in English and Arabic (preferable).
Strong analytical, problem solving, decision-making and financial management skills.
Self-driven with well-developed leadership, motivational and team-building skills.
Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities.
Understanding of linkages driving profit.
Good interpersonal and networking
**Experience**:
- banking: 1 year (required)
- technical support: 5 years (required)
License/Certification:
- driven license (required)
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
The incumbent is primarily responsible for providing technical assistance to computer system users. He will answer questions or resolve computer problems for clients in person, via telephone or from a remote location. He will also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
**Experience**: 5-7 years in Technical Support Engineering, with a focus on banking systems
**Must have banking experience.**
**Preferences nationalities**: Philippines - Sri Lankans
**Responsibilities**
- Perform necessary technical support to all business unit operations and further the Group’s strategy
- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives.
- Provide support for stand-alone and LAN PC users, including upgrades, installation, troubleshooting and maintenance.
- Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
- Provide support for assigned units of all network components including network accessories, lines, cabling, PCs, servers, printers, ATMs, and machines and be ready to backup team members in support calls.
- Maintain asset movement documents and databases.
- Maintain equipment or coordinate with vendors to ensure high availability and service levels.
- Maintain maximum system up time for maximum end-user productivity.
- Provide Desktop Computing Support for hardware and software.
- Diagnose problems with hardware (PC desktop or server).
- Repair or upgrade any printer or PC.
- Perform pro-active maintenance on all branch computing equipment's.
- Assist the Senior Support Engineer in developing training materials and procedures, and/or train users in the proper use of hardware and software.
- Assist the Senior Support Engineer prepares evaluations of software or hardware, and recommend improvements or upgrades.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Modify and customize commercial programs for internal needs.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Provide inputs to the Senior Support Engineer in conducting office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
**Qualifications**
Bachelor’s Degree in Computer Engineering.
valid driving license.
Minimum 5 years experience in financial services with a specialization in the provision of technical support at Qatar.
Customer service orientation
Excellent oral and written communication skills in English and Arabic (preferable).
Strong analytical, problem solving, decision-making and financial management skills.
Self-driven with well-developed leadership, motivational and team-building skills.
Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities.
Understanding of linkages driving profit.
Good interpersonal and networking
**Experience**:
- banking: 1 year (required)
- technical support: 5 years (required)
License/Certification:
- driven license (required)
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
9