65 Technical Support jobs in Qatar

Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.

What You'll Be Doing:

• Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
• Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
• Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
• Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
• Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
• Providing training and mentorship to team members on the use of QPRO systems and design tools.
• Maintaining and updating technical documentation, including user guides, system manuals, and design records.
• Preparing reports on system performance, design workflows, and quality assurance activities.
• Supporting the implementation of best practices in quality management and design processes.

What Required Skills You'll Bring:

• Bachelor s degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

Technical Support Specialist (QPRO & Design)

Qatar

What Required Skills You'll Bring:

• Bachelor s degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description:

Technical Support Specialist (QPRO & Design)

Qatar

Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.

What You'll Be Doing:

• Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
• Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
• Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
• Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
• Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
• Providing training and mentorship to team members on the use of QPRO systems and design tools.
• Maintaining and updating technical documentation, including user guides, system manuals, and design records.
• Preparing reports on system performance, design workflows, and quality assurance activities.
• Supporting the implementation of best practices in quality management and design processes.

What Required Skills You'll Bring:

• Bachelor's degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

Job Description

Summary

In this role, you will provide technical assistance, support, Maintenance to related of the computer

system, software and hardware, environment by analysing requirements, resolving problems,

installing hardware and software solutions and supporting the internal IT Helpdesk. You will be

responsible for administration and internal support.

Key Duties & Responsibilities

1.Candidate must know ITIL - ITSM framework process and experience

2.Provide helpdesk support and resolve problems to the end user's satisfaction

3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on

priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"

4.Report issues to the Service Desk for escalation.

5.Follow the internal standard policy and procedure keep update all Documentation.

6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment,

hardware's, and software's licenses as well as must know end of life products

7.Assist with onboarding of new users.

8.Install, test, and configure new workstations devices peripheral equipment and software.

9.Perform timely workstation hardware devices and software upgrades as required.

10.Well knowledge experienced Windows clients & MAC clients, basic knowledge for Windows

servers and Linux.

11.Well knowledge experienced Office 365, products support for end users, Word, Excel,

PowerPoint, MS team, OneDrive, Visio, and Project mgmt.

12.Mail configures for end users, Outlook configure, domain users and no domain, users,

13.Require support for all types of Mobile, tab, iPad user's support, corporate email configure

& Wi-Fi setup.

14.Local & Network printer need to know how to setup.

15.Meeting room setup for conference & meeting. Well know conference software, like skype,

how to use smart TV etc.

16.IP phone configuration support

17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer

18.Well knowledge Antivirus or End point

19.During offboard user data must Backup

20.CCTV mgmt.….

21.Well Understand network VLAN & Sub netting mask

22.Basic experience Java product knowledge

23.Multiple browser experience.

24.Whenever require as per emergency to late stay in office for assign task or pending work

need to complete.

25.Access control system need to know creating user and adding permission.

26.Well hands on experience how to use tools and troubleshooting, Training other staff

members on troubleshooting and diagnosing problems

27.Writing, editing, and revising training manuals for new and updated software and hardware

28.Requesting feedback and/or monitoring calls and other methods of correspondence to

improve training methods

29.Running reports to analyses common complaints and problems

Education Qualification.

• Educational certification bachelor's degree in computer sciences
• 3-5 Years of Experience
• Certification in the same filed (Preferable)

Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years' experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor's degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Technical Support Engineer Scope of Work

• Service provider to extend client support team by three (3) skilfed teohrical engineers to handle the daily tasks.
• Layer 1 and layer 2 support for users and endpoints
• Setup and maintain any required software on users
• computers°'party peripherals.
• So!ving and troubleshooting Network i ssues.
• Record any incident or service requests on client Servioe desk system. 5
• Supporting our users to secure and save their data.
• List and recocd client Endpoints such as computers IP Phones Laptops and printers on asset management system.
• Ensure that endpoint$ have the latest updates and security software installed on it
• Setup and troubleshoot IOT devices on client Fleet
• Create and report incidents telated to security or any abnormal user / s or computer / s behaviour.
• Managing file and J)fint servers and appl ying users
• permissions.
• Cceate and maintain Knowledge base. (T echnicaJ guides. instructions configuration steps).
• Ensure that all security measurements applied on al l endpoints

Good skills in and discover the root cause.

• Experience in ditrerent Operating systems for Mobile oomput&rs. and terminals
• Abifity to set up and iMtall any kind of software.
• Abil i ty lo learn and educate client users of arry new application.
• Has a soUd knowledge of endP

Microsoft MCP. Comp TIA A. Comp TIA N Azure Foundation M365 administration or equivalent

Information Technology, Proactive, Written Communication Skill, Vmware, Written Communication, Networking, Sccm, Azure, Cisco, Vpn, Backups, Management Skill, Tcp / ip, Mcse, Ospf, Nt Backup, Linux, Excel, Communication Skill, Hyperv, Swift, Windows Server, Itil, Project Management Skill, Strong Understanding, Technical Skill, Project Management, Technical Support, Mpls, Technical Skills

Database,Jira,Linux,Bank,Java

Employment Type: Full Time

Experience: years

Vacancy: 1

Overview

Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Experience: 3+ Years

Qualification: Any degree

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

Key Responsibilities :

• Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
• Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
• Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
• Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
• Provide end-user support to customers and operators, including system diagnostics and operational guidance.
• Ensure secure configuration and compliance of vending machine systems with company standards.

Requirements

Education :

Experience :

Skills & Attributes :

Salary Range: QAR 8,000 - 10,000

Hiring Preference: Local candidates only

Vacancies: 1

Industry: IT / Fintech

Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

1. Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
2. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
3. Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
4. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
5. Provide end-user support to customers and operators, including system diagnostics and operational guidance.
6. Ensure secure configuration and compliance of vending machine systems with company standards.

• Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
• 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
• Prior experience in the GCC market.

• Strong troubleshooting and diagnostic skills for hardware and software issues.
• Familiarity with embedded systems, networks, and vending technologies.
• Excellent communication and customer support skills.
• Ability to work independently and meet technical challenges efficiently.

Send your updated CV to with "Technical Support Specialist" in the subject line.