13 Technology Management jobs in Qatar

Job Overview:

We are seeking a skilled
ITSM Developer
with over 5 years of experience to support our IT Service Management initiatives within the banking domain. The ideal candidate will have hands-on experience in ITSM platform development and integration, with a focus on enterprise-scale tools like Ivanti, ServiceNow, or BMC Remedy.

Key Responsibilities:

• Design, develop, and maintain integrations between ITSM tools (Ivanti, ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring Tools, CMDB).
• Configure and develop APIs, web services, and middleware components to support ITSM processes.
• Collaborate with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather and implement integration requirements.
• Develop and customize workflows, automation scripts, and business rules within the ITSM platform.
• Ensure integration solutions meet data quality, security, and performance standards.
• Troubleshoot integration-related issues including connectivity, data flow, and service disruptions.
• Maintain comprehensive technical documentation for all integration configurations and workflows.
• Support platform upgrades, patches, and migrations ensuring continuity of integrations.
• Collaborate with cross-functional teams (IT Operations, Security, Applications, etc.) to ensure seamless service delivery.
• Develop custom reports, scripts, workflows, and complex queries across various ITSM tools.
• Build enterprise-class monitoring and event management integrations, consolidating alerts into unified dashboards or channels.
• Maintain and support service management tools, asset management modules, and configuration management databases (CMDB).
• Create service dependency maps via logical and physical CI (Configuration Item) relationships.
• Automate IT operational tasks using appropriate tools and scripts.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Systems, or a related discipline.
• 5+ years of hands-on experience with ITSM tools (Ivanti preferred; ServiceNow or BMC Remedy acceptable).
• Proficiency in integration technologies including APIs (REST, SOAP), web services, and middleware.
• Experience with scripting languages such as JavaScript, PowerShell, or Python.
• Knowledge of ITIL v4 and core ITSM processes (Incident, Change, Problem, Asset, CMDB).
• Familiarity with middleware and iPaaS tools such as ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.
• Strong understanding of relational (SQL) and NoSQL databases.
• Solid troubleshooting, debugging, and root cause analysis skills.
• Experience with Git, version control, and CI/CD pipelines.

ITSM Developer:

Skill – ITSM Developer

Location – Qatar

Exp Range – 8+ yrs

Key Responsibilities

• Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.
• Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.
• Collaborate with IT, application, and infrastructure teams to gather requirements for service mapping.
• Continuously refine and improve service mapping processes to increase data accuracy and completeness.
• Monitor and troubleshoot issues related to discovery patterns, probes, and credentials.
• Ensure compliance with governance, standards, and data quality for CMDB (Configuration Management Database).
• Provide support during incident and problem investigations by leveraging service maps for impact analysis.
• Develop and maintain documentation for service mapping processes, workflows, and best practices.
• Conduct training or knowledge-sharing sessions with stakeholders on the use of service maps.
• Stay updated with ITSM and service mapping trends, tools, and best practices.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
• Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
• Strong understanding of CMDB structure, CI classes, and relationships.
• Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
• Experience troubleshooting discovery probes, patterns, and integrations.
• Ability to analyze complex service dependencies and present clear visual service maps.
• Strong problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.

Job Summary:

The ITSM Developer will be responsible for designing, developing, and maintaining integrations between IT Service Management (ITSM) tools and enterprise systems. This role requires strong technical expertise in APIs, web services, and automation scripting to ensure seamless service delivery across the IT ecosystem. The ideal candidate will collaborate with process owners and IT teams to enhance ITSM capabilities, improve operational efficiency, and maintain system reliability.

Key Responsibilities:

Integration Design & Development

• Design, develop, and maintain integrations between ITSM tools (e.g.,
  Ivanti
  ,
  ServiceNow
  ,
  BMC Remedy
  ) and enterprise applications (ERP, CRM, HR, monitoring tools, CMDB, etc.).
• Configure and implement
  APIs, web services, and middleware components
  to support ITSM processes.
• Ensure integrations comply with organizational standards for
  data quality, performance, and security
  .
• Develop and customize
  workflows, automation scripts, and business rules
  within ITSM platforms.
• Troubleshoot and resolve
  integration-related incidents
  , ensuring reliable connectivity and data flow.

Process & Platform Support

• Collaborate with
  ITSM process owners
  (Incident, Change, Problem, Asset, CMDB) to gather and analyze integration requirements.
• Support
  platform upgrades, patches, and migrations
  , ensuring integrations remain compatible and stable.
• Maintain
  technical documentation
  for all integration configurations, workflows, and APIs.
• Develop and maintain
  reports, dashboards, scripts, and queries
  to enhance visibility and automation.

Monitoring & Configuration Management

• Develop
  enterprise-class monitoring and event management integrations
  to provide unified visibility and automated alerts.
• Support and maintain
  ITSM and Asset Management software versions
  and patching.
• Maintain and enhance
  Configuration Management Databases (CMDB)
  , ensuring accuracy through data federation.
• Create and maintain
  service dependency maps
  reflecting physical and logical configuration item relationships.

Automation & Operational Support

• Support and deliver
  IT operational processes
  both manually and through
  task automation tools
  .
• Work collaboratively with
  IT Operations, Security, and Application teams
  to ensure effective end-to-end service delivery.

Required Qualifications & Skills:

Education:

• Bachelor's degree in
  Computer Science, Information Systems
  , or a related technical field.

Technical Skills:

• Hands-on experience with at least one
  ITSM platform
  (preferably
  Ivanti
  ,
  ServiceNow
  , or
  BMC Remedy
  ).
• Strong understanding of
  APIs
  ,
  REST/SOAP web services
  , and
  integration design patterns
  .
• Experience in scripting languages such as
  JavaScript, Python, or PowerShell
  .
• Familiarity with
  middleware/integration tools
  (e.g.,
  ServiceNow IntegrationHub
  ,
  MuleSoft
  ,
  Boomi
  ,
  Azure Logic Apps
  ).
• Good knowledge of
  databases (SQL/NoSQL)
  and data modeling.
• Knowledge of
  ITIL v4
  principles and ITSM processes (Incident, Problem, Change, Asset, CMDB).
• Proficiency with
  version control systems (Git)
  and
  CI/CD pipelines
  .

2 Years Contract

Role Overview:

We are seeking a highly capable
Project Manager
to lead strategic initiatives within a newly formed business function. The ideal candidate will have a strong background in project management, planning, and strategy, with proven experience in stakeholder engagement and navigating complex, fast-paced environments.

Key Responsibilities:

• Lead end-to-end project delivery, ensuring alignment with business goals and timelines.
• Develop detailed project plans, including scope, milestones, resources, and risk mitigation strategies.
• Collaborate with cross-functional teams to drive execution and resolve roadblocks.
• Manage stakeholder expectations through clear communication and regular updates.
• Monitor project performance using appropriate tools and techniques.
• Identify and implement process improvements to enhance efficiency and outcomes.
• Support change management initiatives and ensure smooth adoption of new processes.

Requirements:

• 5+ years of experience in project management, preferably in dynamic or startup-like environments.
• Strong strategic thinking and planning capabilities.
• Excellent stakeholder management and interpersonal skills.
• Proven problem-solving ability and adaptability.
• PMP, PRINCE2, or similar certification is a plus.
• Experience with project management tools

Duties, Skills and Qualifications:

• Develop and maintain project plans and schedules.
• Oversee contract governance and provide internal operational and administrative support, including procurement.
• Proven track record in managing multi-stakeholder projects across government and private sectors.
• Excellent communication, leadership, and stakeholder management skills.
• Deep understanding of governance, adoption, and performance monitoring frameworks.
• Ability to work in a dynamic, high-visibility environment with multiple priorities.
• Excellent verbal and written communication skills in English (Arabic will be a great advantage).
• Ability to develop and implement KPI, SLA tracking and reporting
• Skilled in developing and maintaining project charters, schedules, budgets, and risk registers.
• Strong analytical skills to track adoption/utilization KPIs and assess project impact.
• Skilled in negotiation, conflict resolution, and stakeholder alignment.
• Resilient under pressure and capable of handling complex political and organizational dynamics.
• Bachelor's degree in Business Administration, Project Management, IT, Engineering, or related field (Master's degree preferred).
• Relevant years of experience in project management, preferably within government programs, smart city initiatives, or digital transformation platforms.
• Certification in PMP, PRINCE2, highly desirable.
• Expertise in Projects delivery

Preferred Tools:

• Project management tools
• Microsoft Project
• DevOPs or Jira or similar tools
• Power point high Caliber presentation skills.

Job Title:
PMO

Company:
HyperThink Systems, W.L.L -Doha,Qatar

Location:
Doha, Qatar

Job Type:
Full-time | 1-Year Contract (Extendable based on performance and project needs)

Experience Required:
Minimum 7+ years

Academic Qualification:
Bachelor's degree in computer science, Information Technology, or related field

Start Date:
Immediate or as per notice period

Key Responsibilities

·   Oversee end-to-end project delivery within the PMO.

·   Ensure projects meet scope, budget, and timelines while adhering to governance processes.

·   Manage stakeholders, coordinate with cross-functional teams, and ensure transparent reporting.

·   Monitor and track SLAs, KPIs, and project milestones, highlighting risks where necessary.

·   Provide governance support, including project charters, contract oversight, and procurement assistance.

Skills & Experience Required:

·   Strong experience managing complex, multi-stakeholder projects (government/private sector).

·   Excellent leadership, communication, and stakeholder management skills.

·   Proven ability in governance frameworks, KPI/SLA reporting, and risk management.

·   Proficiency with project management tools (MS Project, Jira/DevOps, etc.).

·   Relevant certifications (PMP, PRINCE2 preferred).

·   Bachelor's degree in business administration, IT, Engineering, or related field (Master's preferred).

This is a fantastic opportunity for professionals with expertise in governance, project delivery, and stakeholder management to contribute to large-scale initiatives in a dynamic environment

Job Summary:

The job holder shall be responsible to develop policies and standards for in-house programs and projects, cross-functional project management support and coordination, and business process support functions. Also supports the administration of daily project management, coordinating with team members on the implementation and effective usage of project management methodologies.

Key Roles and Responsibilities:

1. Support in development of the projects and ensure all stakeholders are abreast of all activities at all-time throughout the journey of the program.

2. Assist in developing the program's dashboard ensuring continuous transparency of progress, performance, risks, issues, etc.

3. Apply in-depth knowledge of project management methodologies and technologies.

4. Perform evaluation of projects to ensure they are meeting departments standards, adhering to budgets, and meeting deadlines.

5. Help in developing new project management office policies and processes.

6. Communicate with suppliers and partners to ensure the smooth project delivery as well as helping to build key, long lasting relationships.

7. Ensure adherence to commercial governance in all projects, as per applicable standards.

8. Assist in managing the departments portfolio of projects and interdependencies between projects amongst the project management team section members.

9. Update project reports, presentations and papers to higher management.

10. Conduct various trainings for PMO office

11. Monitor and evaluate the deliverables of each project and present it to senior management.

12. Perform other related duties to meet the ongoing organizational needs.

Essential Education:

Bachelor's degree in Business Administration, Information Management, Computer Science/ Computer Engineering/ Project Management or a related discipline

Essentials Certifications:

PMP/Prince2 certification is a must

Essential Experience:

Minimum 9 years relevant experience with bachelor's degree in which 5 years of experience in managing large complex projects.

Role Summary

The PMO Consultant will play a pivotal role in establishing and operating the Central Project Management Office (PMO) for the Government Entity. This position acts as a strategic enabler to ensure that all initiatives and projects are effectively aligned with the Government Entity's overarching goals, emphasizing quality, efficiency, and innovation throughout the project lifecycle.

Key Responsibilities

Establishment and Operation of the Central PMO

• Support the Planning, Quality, and Innovation Department as a strategic partner to ensure all projects are aligned with the Government Entity's mission and objectives.
• Integrate quality and innovation principles into all project management activities.
• Ensure effective coordination and communication between project owners and executing entities.

Development of PMO Organizational Structure and Operating Mechanisms

• Design and document the PMO's organizational structure, defining reporting lines, functions, and governance processes.
• Clarify the roles and responsibilities of PMO team members and their interaction with other departments.
• Develop and document Standard Operating Procedures (SOPs) to guide PMO operations.

PMO Methodologies, Governance Framework, and KPIs

• Develop comprehensive project management methodologies covering initiation, planning, execution, monitoring, and closure.
• Design a governance framework defining decision-making authority, escalation mechanisms, and accountability lines.
• Establish Key Performance Indicators (KPIs) to monitor PMO performance and project outcomes.

Standardization and Quality Assurance

• Develop standardized templates, work plans, risk registers, and Gantt charts to ensure consistency and efficiency.
• Establish a Quality Assurance framework to conduct periodic audits of project documentation and execution.
• Promote adherence to best practices and continuous improvement across departments.

Monitoring, Reporting, and Performance Management

• Develop and maintain centralized dashboards for real-time project tracking and performance visualization.
• Prepare detailed monthly and quarterly progress and risk reports for executive review.
• Provide variance analysis against approved timelines and budgets, issuing early alerts on deviations or potential risks.
• Ensure reports are concise, visual, and actionable for senior management.

Qualifications and Experience

• Bachelor's or Master's degree in Project Management, Business Administration, Engineering, or a related field.
• Minimum of 8–10 years of experience in project management, with at least 3 years in a PMO setup (preferably in the public sector or large-scale organizations).
• Strong understanding of PMO governance, methodologies, and performance management frameworks.
• Proven experience developing and implementing project management tools, templates, and dashboards.
• Experience in quality assurance and project performance reporting.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Excellent analytical, communication, and presentation skills.
• Fluency in Arabic is mandatory; proficiency in English is required.

Role Summary

The Project Management Specialist will provide technical, advisory, and operational support to strategic initiatives across the Government Entity. The role focuses on ensuring effective project planning, execution, and monitoring while promoting best practices in governance, risk management, and performance reporting. The Specialist will also play a key role in building internal capacity through knowledge transfer and training programs to sustain a culture of professional project management excellence.

Key Responsibilities

Project Planning and Advisory Support

• Provide on-site or remote consulting services to support the execution of strategic projects.
• Assist project managers in developing detailed project plans, including scope, timelines, and budgets.
• Support scope change management and financial tracking to ensure compliance with approved budgets and strategic objectives.
• Offer technical advisory input to optimize project outcomes and alignment with the Government Entity's priorities.

Risk and Issue Management

• Identify and document project risks and issues, assessing their likelihood and potential impact.
• Develop proactive mitigation and contingency plans to minimize disruptions to project delivery.
• Continuously monitor emerging risks and manage issues to prevent schedule delays or cost overruns.

Project Progress Reporting and Performance Tracking

• Collect and validate project performance data to ensure accuracy of actual versus planned progress.
• Prepare and submit comprehensive progress reports to the Central PMO on a monthly and quarterly basis.
• Apply Earned Value Management (EVM) methodologies where applicable to provide a clear view of project performance against key baselines.
• Highlight variances, propose corrective actions, and support executive decision-making with concise, data-driven reporting.

Daily Workflow Monitoring and Performance Improvement

• Conduct daily or weekly reviews of project tasks and deliverables.
• Provide constructive feedback and recommendations to enhance project team productivity.
• Identify process inefficiencies and recommend best practices for performance improvement.

Stakeholder Management and Coordination

• Foster effective communication and collaboration among project managers, team members, and external partners.
• Build strong relationships with stakeholders to ensure smooth information flow and alignment across departments.
• Resolve operational and coordination challenges that may hinder project execution.

Technical Support and Capacity Building

Training on Project Management Tools and Methodologies

• Design and deliver customized training workshops on modern project management methodologies (Agile, Waterfall, Hybrid).
• Provide practical training on digital project management tools and software tailored to various employee levels.

Knowledge Transfer and Sustainable Capacity Building

• Develop and implement mentorship programs to empower and upskill national staff.
• Document best practices, success stories, and lessons learned from consulting engagements.
• Support the institutionalization of a sustainable project management culture within the Government Entity beyond the duration of the engagement.

General Conditions and Requirements

Flexibility to Serve as Project Managers for Specialized or Partner Projects

• Specialists may be assigned by the Government Entity to directly manage critical or complex projects, including those involving coordination with external partners.

Certified and Experienced Professionals

• Candidates must hold internationally recognized certifications such as PMP, PRINCE2, or equivalent.
• Proven experience in managing or consulting for governmental or large-scale public-sector projects is essential.

Confidentiality and Compliance

• All consultants are required to maintain strict confidentiality of project data and comply with applicable government policies, laws, and regulations.

Qualifications and Experience

• Bachelor's or Master's degree in Project Management, Business Administration, Engineering, or a related discipline.
• 6–10 years of progressive experience in project management or PMO consulting, preferably within government or large organizations.
• Strong understanding of project management frameworks, tools, and methodologies.
• Experience in developing reports, dashboards, and performance-tracking tools.
• PMP, PRINCE2, or equivalent international certification required.
• Fluency in Arabic is mandatory; proficiency in English is required.