67 Telephone Operator jobs in Qatar

• Provides courteous service to customers by operating the switchboard according to standards.
• Communicates clearly and courteously.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.
• Assists customers make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
• Responds to customer questions regarding the hotel, in-house facilities and local events.
• Provides courteous, prompt and accurate inter-hotel communications to staff and customers.
• Takes and delivers accurate and complete messages.
• Ensures customer is awakened as requested by accepting, recording and executing wake-up calls.
• Communicates with authorized employees by using paging system and/or radio.
• Follows established hotel security and safety policies as required.
• Identifies and forwards incoming faxes, customer mail, packages and messages promptly.
• Prepares lists and reports as requested.
  
  

• Minimum 2 years in the same position in a 4/5 star hotel.
• Excellent verbal communication skills.
• Gender – Male / Female
• Good command of English Language. (Written & Spoken)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Age – 20 to 30 Years
• Possess strong multitasking skills.
  
  

Hotel: Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of Qatar

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

As a Telephone Operator, you will be responsible for attending to all incoming and outgoing calls in a professional and courteous manner. You will coordinate with the concerned departments and deal with guest requirements in a courteous, charming and professional manner.

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Similar experience in a luxury hotel and/or resort
• Knowledge in Opera PMS is an advantage
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Ability to work in a fast-paced environment
• Ability to multitask

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• Provides courteous service to customers by operating the switchboard according tostandards.
• Communicates clearly and courteously.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.
• Assists customers make long distance calls by instructing them on the appropriateprocedures and/or placing calls for them.
• Responds to customer questions regarding the hotel, in-house facilities and local events.
• Provides courteous, prompt and accurate inter-hotel communications to staff andcustomers.
• Takes and delivers accurate and complete messages.
• Ensures customer is awakened as requested by accepting, recording and executingwake-up calls.
• Communicates withauthorizedemployees by using paging system and/or radio.
• Follows established hotel security and safety policies as required.
• Identifies and forwards incoming faxes, customer mail, packages andmessagespromptly.
• Prepares lists and reports as requested.

• Minimum 2 years in the same position in a 4/5 star hotel.
• Gender – Male / Female
• Good command of English Language. (Written & Spoken)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Age – 20 to 30 Years
• Possess strong multitasking skills.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development —helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference —in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion , we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.

• Answer all incoming calls promptly, courteously, and professionally using the hotel’s established telephone etiquette.
• Handle guest requests and inquiries, ensuring accurate logging and follow-up via appropriate platforms.
• Monitor all guest requests to ensure timely and efficient service delivery, liaising with relevant departments when necessary.
• Act as a central point of communication for emergencies, coordinating and dispatching assistance as per hotel safety protocols.
• Manage wake-up call requests and ensure accuracy and punctuality.
• Log guest preferences, service interactions, and incidents in the appropriate systems.
• Maintain confidentiality of guest information and hotel data at all times.
• Ensure guest satisfaction through proactive communication and ownership of the guest experience.
  
  

• Previous experience in a similar role.
• Excellent communication skills in English; additional languages (especially Arabic or Russian) are an advantage.
• Strong computer literacy and familiarity with Opera PMS or similar systems.
• Polished telephone etiquette and a calm, courteous demeanor under pressure.
• Passion for delivering exceptional guest service and exceeding expectations.
• Ability to multitask, prioritize, and remain composed in a fast-paced environment.
• First name *
  
  

• Last name *
  
  

• Email *
  
  

• Phone *
  
  

• Resume *. We accept .pdf, .doc, and .docx formats.
  
  

• these questions are a must