55 Teller Job jobs in Qatar
Teller
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Job Summary
The Teller is the first point of contact for customers at the branch and plays a vital role in delivering high-quality service. The role is responsible for processing routine financial transactions including deposits, withdrawals, remittance, transfers, check cashing, and payments while ensuring accuracy, efficiency, and compliance with bank policies and regulatory standards. Tellers are also expected to identify customer needs, promote suitable banking products, and contribute to branch sales and service goals.
Job Description
- Greet customers promptly and provide professional, courteous service at the counter.
- Process routine transactions such as cash deposits, withdrawals, transfers, check encashment, utility bill payments, and foreign currency exchange.
- Verify the accuracy and authenticity of customer documents, checks, and identification to prevent fraud.
- Balance cash drawers at the beginning and end of each shift, ensuring zero discrepancies.
- Maintain strict adherence to security procedures, cash-handling guidelines, and internal controls.
- Assist customers with inquiries, account information, and banking services.
- Refer customers to Personal Banking Officers or Relationship Managers for cross-selling opportunities (e.g., loans, credit cards, savings accounts).
- Monitor and report suspicious transactions in line with AML (Anti-Money Laundering) and compliance requirements.
- Support branch operations by preparing daily reports, reconciling transactions, and assisting in audits.
- Participate in sales campaigns and contribute to branch targets by identifying and referring potential leads.
Job Requirements
Education & Experience:
- Bachelor's degree in Business, Finance, Accounting, or a related field
- Minimum 2 years of experience in banking, finance, or customer service (fresh graduates with strong aptitude are encouraged to apply).
- Arab Nationals Preferred
Job Type: Full-time
Pay: QAR6, QAR6,500.00 per month
Education:
- Bachelor's (Preferred)
Language:
- Arabic (Preferred)
Remittance Teller
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· To greet the customers and welcome them when the customers enter the branches.
· To execute customer requests and transactions.
· To ensure that all the transactions are done adhering to the guidelines of the organization and AML compliance.
· To effectively handle customer enquiries (over phone and in person).
· To show a consistency in doing the customer transactions and hence achieving the targets.
· Effectively handle customer complaints and track the status of customer complaints through CMS system.
· To effectively handle customers through lobby management.
· To help the branch achieve the targets through good customer interactions.
Job Type: Full-time
Pay: Up to QAR3,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Cashier: 2 years (Preferred)
Language:
- English (Preferred)
Counter Staff/Bank Teller
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- Bachelor's degree holder. ( negotiable if has existing experience )
- Minimum of Two years of experience in cash handling and customer Service.
- Excellent communication skills
- Customer – oriented with good interpersonal & presentation skills.
- Excellent organization skills and attention to details.
- Strong mathematical and Problem – solving Skills.
- Flexibility to work on a shifting schedule and at various locations across Qatar. Transportation Provided.
Job Types: Full-time, Permanent
Financial Services Manager(Qatari National )
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The Financial Services Manager, reporting to the Chief Commercial Officer, plays a crucial role in optimizing financial resources to support our organization's mission. Leads a team of four professionals and ensure compliance with expenditure policies.
Main Responsibilities
- Develop and execute financial strategies, budgets, and forecasts to ensure fiscal responsibility and compliance with government regulations.
- Lead a team of four, providing guidance, mentorship, and performance evaluations.
- Oversee financial reporting and analysis, presenting insights and recommendations to the Chief Commercial Officer and executive team.
- Manage budget allocations, ensuring proper utilization and accountability.
- Provide guidance on cash flow management.
- Support the Chief Commercial Officer in presenting financial data and reports to government stakeholders.
- Assume any other responsibilities as directed by the Chief Commercial Officer.
Strategy & Business Plan
- Assist the AZF's strategy team to align with AZF's vision and mission
Budgets & Plans
- Adhere to departmental budgets and ensure optimal utilization of all available resources
- Assist in monitoring and reporting Key Performance Indicator (KPI)
Policies and Procedures
- Assist in reviewing detailed departmental processes, policies and procedures noting and rectifying deficiencies
- Assist in aligning various departments' policies and ensure consistency
- Assist the organization in achieving high quality standards
Systems & Processes
- Implement approved departmental policies, processes and procedures, to ensure work is completed out in a controlled and consistent manner while delivering a world class service
- Ensure cost-efficient usage of all applicable resources to reduce wastage and unnecessary expense
Share ideas and viewpoints to further streamline processes, thus driving efficiency and improvements across the organization
15 years of experience of which 5 years should be in a similar position / responsibility, preferably in similar industry
- Bachelor's degree in finance, Accounting, Business Administration, or a related field. Master's degree or relevant certifications.
- Good knowledge of MS Office
- Logistics Management
- Required – English (Proficient)
- Preferred – Arabic (Proficient)
Customer Service
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We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
Customer Service
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A Major Hotel Supplies & Hospitality Company looking for:
- Customer Service Representative.
With a minimum 3+ years' experience in the same field.
Full package + Commission will be provided.
Requirements:
- Experience in same field or in Hospitality is an advantage.
- Holding a Qatari Driving License is an advantage.
- Valid R.P & NOC
- Flexibility in working hours
- attending calls after working hours
Job Type: Full-time
Pay: QAR2, QAR4,000.00 per month
Application Question(s):
- Do you have Qatar driving license?
- Do you have your own private car?
Language:
- Arabic & English (Preferred)
Customer service
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Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month
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Customer Service Representative
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About The Job
We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.
Key Responsibilities:
- Handle customer calls and inquiries.
- Resolve complaints and problems effectively.
- Provide exceptional service that reflects the company's identity.
- Coordinate with other teams to ensure service continuity.
Requirements:
- Minimum 3 years of customer service experience.
- Fluency in Arabic and English.
- Excellent communication and problem-solving skills.
- Professional and customer-oriented attitude.
- Valid residency in Qatar.
- Immediate availability to join.
Location: Al Wakrah, Qatar
Work Schedule: Full-time, 6 days/week
Job Type: Full-time
Pay: From QAR2,300.00 per month
Customer Service Cashier
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Job Title: Customer Service Cashier
Location: Doha, Qatar
Job Type: Full-Time
Job Description:
We are seeking a reliable and customer-oriented Cashier to join our team, responsible for accurately processing transactions and taking customer orders. In this role, you'll be responsible for taking customer orders, handling payments, and ensuring smooth interactions between customers and the kitchen.
Key Responsibilities:
Take customer orders accurately and efficiently, ensuring all items are recorded correctly.
Enter orders into the POS system and communicate special requests or modifications to the kitchen.
Handle customer payments, providing change or receipts as needed.
Maintain a strong knowledge of the menu to assist customers with their orders or recommendations.
Ensure a smooth flow of service by coordinating between customers, waitstaff, and the kitchen.
Provide excellent customer service with a friendly and approachable attitude.
Keep work area clean and organized, ensuring a tidy cashier station.
Follow food safety and sanitation guidelines to maintain a clean and safe environment.
Qualifications:
Strong knowledge of the menu and ability to communicate it clearly to customers.
Excellent communication and interpersonal skills.
Ability to work efficiently and manage multiple tasks in a fast-paced environment.
Positive and professional attitude when interacting with customers.
Food Safety Certificate required.
Experience Level:
- 1+ year of experience in food & beverage, customer service, or a similar role.
Job Type: Full-time
Experience:
- entering orders into the POS system: 1 year (Required)
- customer service : 1 year (Required)
License/Certification:
- Food Safety Certificate (Required)
Application Deadline: 01/10/2025
Customer Service Agent
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We are looking for Customer Service Representative who will manage customer queries and complaints.
She will provide product / Service information and resolve or escalate any emerging problems that our Customers or Merchants might face with accuracy and efficiency.
JOB RESPONSIBILITIES / CHALLENGES
· Answering phone calls and emails, responding to customer questions and complaints through basic troubleshooting or setup processes.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times to ensure excellent service standards.
· Logging customer complaints, forwarding them to relevant team members and generate service request / ticket numbers
· Ensure timely resolution of customers / Merchant queries and complaints as per defined TATs in SOP.
· Knowing our product/service inside and outside in order to answer customers efficiently.
· Maintain a comprehensive complaint MIS and a dashboard to be circulated to higher management describing service ratio incorporating the nature of complaints, resolution percentage and other alike parameters for complete visibility.
· Assist Operations Manager in preparing End to End SOP of the function
· Maintain complete comprehensive MIS covering all the activities related to disputes and chargebacks.
QUALIFICATIONS & SKILLS:
· Bachelor's degree
· Experience: 2 years of relevant experience.
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
·Arabic speaker and proficiency in English is required
· Familiarity with CRM systems and practices.
· Proficient in MS office (esp. in excel).
· Good interpersonal, communication and presentation skills.
· Ability to multi-task, prioritize, and manage time effectively
Job Types: Full-time, Permanent
Pay: From QAR4,500.00 per month