30 User Operations jobs in Qatar

Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.

What You'll Be Doing:

• Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
• Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
• Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
• Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
• Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
• Providing training and mentorship to team members on the use of QPRO systems and design tools.
• Maintaining and updating technical documentation, including user guides, system manuals, and design records.
• Preparing reports on system performance, design workflows, and quality assurance activities.
• Supporting the implementation of best practices in quality management and design processes.

What Required Skills You'll Bring:

• Bachelor s degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

Technical Support Specialist (QPRO & Design)

Qatar

What Required Skills You'll Bring:

• Bachelor s degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description:

Technical Support Specialist (QPRO & Design)

Qatar

Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.

What You'll Be Doing:

• Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
• Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
• Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
• Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
• Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
• Providing training and mentorship to team members on the use of QPRO systems and design tools.
• Maintaining and updating technical documentation, including user guides, system manuals, and design records.
• Preparing reports on system performance, design workflows, and quality assurance activities.
• Supporting the implementation of best practices in quality management and design processes.

What Required Skills You'll Bring:

• Bachelor's degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

Job summary and key responsibilities

Job summary:

We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.

Contract 3 months duration.

The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.

In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.

Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.

Key responsibilities:

* Provide frontline support during the event.

* Troubleshoot and resolve basic technical issues on-site.

* Escalate unresolved technical problems to the lead or tech team.

* Monitor system performance to ensure uninterrupted operations.

* Assist with system usage as needed.

* Maintain proper reporting of issues and solutions provided during shifts.

* Support pre-event setup and testing of systems.

* Participate in pre-event training sessions to understand system functionalities.

* Distribute, collect, and track related system equipment before and after shifts.

* Ensure system equipment are fully charged, connected, and operational at all times.

* Provide guidance and reassurance to end-users when technical issues arise.

* Report recurring technical or operational issues for continuous improvement.

* Contribute to post-event debriefs by sharing observations and lessons learned.

Work interactions

Internal relationships:

Works closely with the Event Operations Team Lead and

Technical Support Team for guidance, escalations, and

coordination of system-related issues.

External relationships:

Interacts with event personnel to provide

assistance & management with operations

when technical issues occur.

Financial Responsibilities

 No direct financial authority.

Accountable for the proper use, care, and return of materials assigned during shifts.

Work conditions

* Flexibility to be available at headquarters, in the field, or at official event sites.

* Event-based role with occasional site visits and training sessions if required before the start

of the event.

* Flexible working hours, including evenings, weekends, and holidays during event periods.

* Requires an active presence and may include physically demanding responsibilities

Qualifications, experience and skills

Education and certifications

minimum college education is required.

Minimum 5+ yrs Exp need

echnical certifications in service management/ITIL are an advantage.

dditional training and experience in customer service, event operations, or technology support is preferred.

Experience and skills

* Prior experience in event operations, IT/device support, or customer service is an advantage.

* Basic knowledge of troubleshooting systems.

* Ability to perform device setup, testing, and monitoring in high-demand environments.

* Strong communication and teamwork skills, with the ability to coordinate effectively under

pressure.

* Ability to remain calm, professional, and solution-focused during unexpected technical issues.

* Good reporting and documentation skills to log technical issues, resolutions, and handovers.

* Flexibility and adaptability to handle dynamic event conditions.

* Bilingual Arabic & English preferred.

Urgent Hiring. Technical Support Engineer for a General Contracting Company Based in Qatar

Applicant should hold an engineering degree & he/she will be assisting Managing Director in all technical scope mainly Tendering (Clarifications & Pricing) + Drafting (Preparing Drawings for Proposals, Adjusting Existing Drawings etc.) + Quantity Surveying ( Take-offs)

Previous experience in estimation or tendering is a must, Very Strong Drafting Skills Are Required. Very good knowledge in construction documentation & process.

Very good teamwork skills is a must. Minimum 5 years experience in Qatar. Driving license, Very Strong Computer Skills, AutoCAD required

Full Package QAR 5,000.

Job Type: Full-time

Pay: QAR4, QAR4,500.00 per month

Application Question(s):

• Do you know how to prepare a construction method statement, Inspection Report, Material Delivery Inspection ?
• Do you know how to draw on AutoCAD ?
• What are the top 4 things you can do well in your construction knowledge ? (Take off Quantities, Pricing Estimation, AutoCAD Drawing, 3D Rendering, Tendering, Material Procurement , Construction Documentation Etc.)

Experience:

• Tendering/Pricing: 2 years (Required)
• construction industry: 5 years (Required)

License/Certification:

• QID (Required)
• Diving License in Qatar (Required)

Location

Doha, Qatar

Experience

5

Job Type

Recruitment

Job Description

Technical Support Engineer

Scope of Work

• Service provider to extend client Techn.icaJ support team by three (3) skilfed teohrical engineers to handle the daily tasks.
• Layer 1 and layer 2 support for users and endpoints
• Setup and maintain any required software on users· computers°'party peripherals.
• Soving and troubleshooting Network i ssues.
• Record any incident or service requests on client Servioe desk system. 5
• Supporting our users to secure and save their data.
• List and recocd client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
• Ensure that endpoint$ have the latest updates and security software installed on it
• Setup and troubleshoot IOT devices on client Fleet
• Create and report incidents telated to security or any abnormal user/s or computer/s behaviour.
• Managing file and J)fint servers and appl ying users· permissions.
• Cceate and maintain Knowledge base. (T echnicaJ guides. instructions, configuration steps).
• Ensure that all security measurements applied on al l endpoints

Requirements
- Good skills in troubles.hooting and discover the root cause.
- Experience in ditrerent Operating systems for Mobile, oomput&rs. and terminals
- Abifity to set up and iMtall any kind of software.
- Abil i ty lo learn and educate client users of arry new application.
- Has a soUd knowledge of endP

Certificates

Microsoft MCP. Comp TIA A+. Comp TIA N+, Azure Foundation, M365 administration or equivalent

Skills

Information Technology, Proactive, Written Communication Skill, Vmware, Written Communication, Networking, Sccm, Azure, Cisco, Vpn, Backups, Management Skill, Tcp/ip, Mcse, Ospf, Nt Backup, Linux, Excel, Communication Skill, Hyperv, Swift, Windows Server, Itil, Project Management Skill, Strong Understanding, Technical Skill, Project Management, Technical Support, Mpls, Technical Skills

Position: Technical Support Executive

Location: Doha, Qatar

Job Type: Full-time

Eligibility: Freshers with a software development background and relevant degree

Role Overview

We are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.

Key Responsibilities

• POS System Setup and Deployment Support
• Assist in the configuration and installation of POS systems for clients.
• Provide onsite technical support during the initial deployment to ensure successful integration.
• Troubleshoot and resolve any issues encountered during the setup phase.
• Software Deployment and User Assistance
• Support the deployment and configuration of other software systems for end-users.
• Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.
• Work closely with internal teams to resolve hardware and software compatibility challenges.
• Problem Resolution and System Maintenance
• Address user queries and provide effective solutions for technical issues through online and onsite channels.
• Diagnose and escalate complex software bugs or system problems to the development team.
• Maintain system stability by ensuring prompt and effective issue resolution.
• User Communication and Training
• Clearly explain software features, updates, and functionalities to users.
• Conduct user training sessions to enhance familiarity with system operations.
• Gather feedback to identify areas for usability improvements and address user concerns.
• Support Ticket and Workflow Management
• Log, prioritize, and track support tickets using a ticketing system.
• Document resolutions for common issues to contribute to a shared knowledge base.
• Maintain regular communication with users about ticket progress and outcomes.
• Skill Development and Process Improvement
• Gain hands-on experience in deploying and troubleshooting software systems.
• Develop strong communication, coordination, and problem-solving abilities.
• Contribute to process enhancements by identifying and addressing operational gaps.

Qualifications/Skill Required

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Familiarity with software development concepts and troubleshooting.
• Strong verbal and written communication skills in English; knowledge of Arabic is a plus.
• Eagerness to learn and adapt in a dynamic work environment.
• Preferred Skills
• Basic knowledge of POS systems and software deployment.
• Experience with ticketing systems or customer support tools is advantageous.
• Excellent collaboration and coordination skills.

What We Offer

• Hands-on experience in supporting both onsite and online technical workflows.
• Opportunity to work with POS systems and other software solutions.
• A collaborative environment with mentorship from experienced professionals.
• A chance to develop foundational expertise in technical support and user engagement.

Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today

Job Type: Full-time

Pay: QAR1, QAR2,000.00 per month

About Avanceon
At Avanceon, we're not just engineering solutions — we're transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil & Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations.

Our core strength lies in our ability to deliver cutting-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long-term value.

Your Role: Technical Support Engineer (SCADA/PLC)
We're seeking a motivated and technically sound
Technical Support Engineer
to join our dynamic team in
Doha, Qatar
. This role will involve
hands-on service delivery
,
technical troubleshooting
, and
customer interaction
for our deployed
SCADA & PLC systems
. You will act as a frontline technical representative, offering support both
remotely and on-site
, and ensuring smooth operational performance for our high-profile clients.

This is a
growth-oriented position
with clear career progression towards a
Team Lead
role, involving leadership of technical projects and mentoring junior engineers.

What You'll Do

Execute Technical Support & Service

• Deliver technical support and maintenance services for SCADA/PLC systems across various industries.
• Handle field support operations, system upgrades, and optimizations.
• Troubleshoot system issues and provide timely resolution through remote access or site visits.

Enhance System Reliability

• Evaluate installed bases and recommend system enhancements.
• Identify process improvements to reduce downtime and boost system sustainability.

Technical Consulting & Reporting

• Understand client needs and provide solutions aligned with their business goals.
• Document all interventions and support activities.
• Liaise with internal teams and OEM vendors for issue resolution.

Be a Part of Continuous Innovation

• Participate in the design and deployment of automation upgrades.
• Support data-driven improvements, including root cause analysis and failure prevention strategies.

Who You Are

Education
:

• B.E. / B.Tech in Electrical, Electronics, Mechatronics, or Computer Systems Engineering

Experience

• 3–5+ years of hands-on experience in I&E maintenance, technical support, and SCADA/PLC project execution.

Technical Skills

• Proficient in SCADA platforms (AVEVA System Platform, Plant SCADA, Power SCADA Operation).
• Expertise in PLC systems (Schneider M580/M340, Siemens S7 series, legacy systems).
• Strong grasp on client-server architectures, databases, OPC communication, and system integration.
• Familiarity with maintenance methodologies (preventive, predictive, RCFA, MTBF, etc.).
• Understanding of utility systems: HVAC, Drainage, Power Distribution, and Infrastructure Controls.

Soft Skills & Requirements

• Excellent interpersonal and communication skills (English fluency is essential).
• Bilingual communication is a plus.
• Proactive problem-solver with ability to prioritize in dynamic environments.
• Willingness to travel frequently to client sites across Qatar.

Why Join Avanceon?
Work with industry leaders in automation and digital transformation

Dynamic and collaborative work environment

Continuous learning and professional development

Fast-track career growth into leadership roles

Exposure to high-impact regional projects in Oil & Gas, Utilities, and Infrastructure

Proficiency in hardware and software troubleshooting, Desktop performance upgrade.

Proficiency in managing and configuring operating systems (Windows Server, Linux).

Strong knowledge of networking concepts, firewalls, and security protocols.

Strong technical support skills in the use of IT Assets like Desktops, Printers, Network

devices, software, and ERP.

Proficient installation of software and configuration and repairs hardware and peripherals

such as printer/scanner/network devices.

Experience with Windows servers configuration and administration.

Active directory Administration (User Management/GPO Management)

Experience with antivirus and security software.

Understanding of backup and recovery solutions.

Experience with help desk ticketing systems and remote support tools.

Proficiency and experience to provide Enterprise level of customer service and technical support to all internal Users

Job Type: Full-time

Application Question(s):

• Are you to able to work on flexible shifts?
• Do you have health facility expereince ?

Experience:

• computer repairs and maintenance: 3 years (Required)
• in a technical support role : 3 years (Required)

Location:

• Doha (Required)

Operations & Sales Support Specialist

We're looking for a proactive and detail-oriented Operations & Sales Support Specialist to support our immigration consulting services team in Doha.

Key Responsibilities:

• Respond to client inquiries via phone, email, or chat and in person dealings
• Track application progress and maintain accurate records
• Verify documents and assist in preparing immigration applications
• Support sales by handling leads and assisting with onboarding

Requirements:

• 1–3 years of experience in customer service, admin, or sales support (immigration field preferred)
• Strong communication, organization, and multitasking skills
• Excellent in MS Excel and MS Word
• Good research skills; ability to understand and stay updated on immigration laws
• CRM or client database experience is a plus
• Must be based in Doha, Qatar

What We Offer:

• Competitive salary + sales incentives
• Career growth and professional development
• Supportive, mission-driven work environment

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• relevant: 2 years (Preferred)