57 User Stories jobs in Qatar

Job Title: Business Analyst – RPA / BPM

Experience:
5+ Years

Domain:
Banking

Location:
Qatar

Job Overview:

We are looking for an experienced
Business Analyst – RPA/BPM
to join a leading banking project in Qatar. The ideal candidate should have strong expertise in business process analysis, robotic process automation, and BPM tools — especially IBM's automation suite — and should be capable of translating business needs into scalable automation solutions.

Key Responsibilities:

• Analyze and map end-to-end business processes using IBM RPA and Business Process Mining tools.
• Identify opportunities for automation, cost reduction, and process optimization through data-driven insights.
• Collaborate with cross-functional teams, including business users, data engineers, and IT teams, to design and implement RPA/BPM solutions.
• Leverage analytics and AI to detect inefficiencies, process bottlenecks, and areas for improvement.
• Recommend and present intelligent automation strategies (IPA, RPA) to business stakeholders.
• Assist with the configuration, deployment, and user training for IBM's RPA and Business Process Mining software.
• Prepare documentation, process flowcharts, and business cases to support proposed automation initiatives.
• Deliver presentations that communicate process insights and the ROI of automation initiatives.
• Stay updated with the latest trends in RPA, BPM, process mining, and digital transformation.

Required Skills and Experience:

• Bachelor's degree in Business Administration, Information Systems, Engineering, Data Science, or a related field.
• 5+ years of experience in business analysis, with a focus on
  RPA
  and
  BPM
  .
• Hands-on experience with
  IBM automation tools
  , including:
• IBM Cloud Pak for Automation
• IBM Robotic Process Automation
• IBM Process Mining
• Strong understanding of
  business process modeling
  ,
  workflow management
  , and
  process improvement methodologies
  .
• Proficiency in data analysis and visualization tools such as
  Power BI
  ,
  Tableau
  ,
  Python
  , or
  R
  .
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience working in a
  banking or financial services
  environment.

Preferred Skills:

• Certifications in
  BPM
  ,
  Six Sigma
  ,
  Lean
  , or other process improvement methodologies.
• Experience in
  AI/ML
  or
  advanced analytics
  for business process optimization.
• Familiarity with
  cloud platforms
  and enterprise software integrations.
• Prior experience in
  digital transformation projects
  or
  automation consulting
  .

Lead Business Analyst

Description

The Lead Business Analyst will drive the discovery, documentation, and management of business and technical requirements for enterprise integration projects. The BA will serve as a bridge between stakeholders and delivery teams to ensure that solution development meets strategic and operational needs.

Key Responsibilities

Lead requirements gathering sessions and stakeholder interviews to capture business needs.

Analyze existing processes and systems to identify integration opportunities and constraints.

Create detailed business requirement documents (BRDs), functional specifications, user stories, and acceptance criteria.

Develop process maps, interface data mappings, and workflow diagrams.

Work closely with architects and developers to ensure clarity and feasibility of requirements.

Define and support the development of test scenarios and participate in UAT planning.

Track and manage requirement traceability, change control, and issue resolution.

Required Skills and Qualifications

10+ years of experience as a Business Analyst in complex IT projects.

Proven ability to document functional, non-functional, and system integration requirements.

Proficiency in tools like Azure ADO, Visio, BPMN, and requirements modeling techniques.

Strong understanding of API-driven integrations and data transformation concepts.

Excellent stakeholder management, presentation, and communication skills.

Nice to have

Experience in aviation, airline operations, or IFE system integrations.

Familiarity with REST APIs, Swagger/OpenAPI, and enterprise data models.

Minimum 5 years' experience in Loan IQ implementations & interface development

Strong knowledge of Loan IQ framework, data model, SDK, inquiry scripts, event triggers

Hands-on expertise in loan processing, accounting, pricing, accruals, GL entries & payments

Experience in core Java/J2EE, XML, Rest API, Oracle

4+ years in banking industry systems with focus on IT, SIT/UAT testing, and integration

Job Type: Full-time

• Conduct detailed requirement analysis by engaging with stakeholders, product owners, and technical teams.
• Translate business needs into user stories, acceptance criteria, and functional specifications for mobile and internet banking applications.
• Collaborate with development teams to ensure requirements are properly understood and implemented.
• Participate in system and functional testing, validating solutions against requirements and ensuring high-quality deliverables.
• Support UAT (User Acceptance Testing) and coordinate with business teams to resolve issues and gaps.
• Document workflows, business processes, and integration points within the banking domain.
• Provide continuous support in refining features and enhancements for digital banking platforms.

• 3–7 years of experience as a Business Analyst in the Banking and Financial Services industry.
• Strong expertise in mobile and internet banking applications and familiarity with customer journeys in retail banking.
• Hands-on experience in requirement gathering, user story creation, and backlog management using tools such as JIRA, Confluence, or similar.
• Solid understanding of testing processes (functional, system, and UAT) within digital banking products.
• Bilingual – Arabic & English speaker (mandatory).
• Excellent communication and stakeholder management skills, with the ability to bridge business and technical teams.
• Knowledge of payments, fund transfers, account services, or card management will be an added advantage.
• Ability to work in an agile environment with cross-functional teams.

Job title

Business Analyst (IT)

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 01-Oct-2025

*About The Role: *
If you are passionate about enabling digital transformation through business analysis in the commercial airline space, then this role might be the right fit for you. We are looking for a skilled and experienced Business Analyst to join our agile delivery team, working in a scaled agile environment to deliver

impactful solutions for our commercial teams. You will collaborate with cross-functional teams, drive requirements engineering, and help ensure our agile delivery is efficient, customer-centric and value driven.

*Key Responsibilities: *

• Requirements Management: Elicit, analyze, and document business requirements, user stories, and acceptance criteria in close collaboration with business and IT stakeholders.
• Stakeholder Engagement: Build strong relationships with commercial, IT, and external partners to understand needs and objectives and translate them into actionable requirements.
• Problem Analysis: Identify root causes of business problems and facilitate effective solutions using techniques such as RCA and PFC.
• Process Analysis: Analyze and optimize business processes (as-is and to-be) using techniques such as BPMN and UML modeling.
• Wireframing and User Experience: Collaborate with UX and development teams to define mock-ups and deliver high quality UI UX designs.
• Agile Delivery: Work as a core member of a agile delivery pod, participating in agile ceremonies (PI planning, stand-ups, sprint planning, reviews, retrospectives and OKRs').
• Backlog Support: Refine and prioritize the product backlog, ensuring clarity and alignment with business goals and commercial Assurance: Collaborate with QA and development teams to define acceptance criteria, support UAT, and ensure high-quality deliverables.
• Change Enablement: Support change management, business roll-out, and provide post go-live support and training.
• Continuous Learning and Improvement: Embrace a culture of learning, experimentation, feedback and improvement within the pod.

*Be Part Of An Extraordinary Story: *
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualifications
Qualifications:

• Bachelor's in Engineering, Computer Science, Mathematics, Sciences, Commerce, or relevant major with at least 5+ years of job-related experience OR High School/Vocational/Diploma with at least 6+ years of job-related experience.
• Strong analytical skills, effective communication, and ability to work in multicultural teams
• Hands-on experience with agile delivery (Scrum, Kanban, SAFe or similar frameworks).
• Strong facilitation, communication, and stakeholder management skills.
• Experience with requirements analysis, process modeling (UML/BPMN), and backlog management tools (JIRA, Azure DevOps,,Visio etc.).

*Preferred Qualifications *

• Business Analysis certifications (ECBA, CCBA, CBAP, IREB, BCS etc)
• Agile certifications (CSPO,CSM SAFe Practitioner, CPOA, etc.).
• Commercial acumen and understanding of airline B2B digital solutions in sales, marketing, or customer experience domains.

*About Qatar Airways Group: *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

*How To Apply: *
If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

*About Qatar Airways Group *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Must Have: product integration ,ADO, Agile, Business Analyst, Functional documentation, ScrumMaster, Technical writer, Web Infrastructure Fundamentals, personalization

Additional Skills: Manage Business Analyst role, and also double hat as PMO/Scrum Lead. Lead the IFE transformation program to translate business narrative to various workstreams

About the Job

We are seeking a Business Analyst to drive business transformation by conducting workshops, gathering requirement and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.

What You'll Do

• Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
• Requirement Gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
• Process Reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
• Process Mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
• Stakeholder Collaboration: Liaise with business and technical teams to align solutions with objectives.
• Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
• Testing and Validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
• Continuous Improvement: Identify and implement opportunities for ongoing process optimization.

• A Bachelor's degree in, Computer Science, or a related field.
• Minimum of 4 years of experience as a Business Analyst, with expertise in process reengineering.
• Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
• Strong analytical skills and attention to detail.
• Excellent communication, facilitation, and collaboration abilities.
• Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
• Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
• A passion for driving business improvement and delivering value.
• Excellent communication and interpersonal skills. (Preferably Arabic speaking.)
• Available to work on-site.

About Deloitte
When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Lead the way.
• Serve with integrity.
• Take care of each other
• Foster inclusion
• Collaborate for measurable impact.

As a Business Analyst under consultative businesses, you will demonstrate and develop your capabilities in the following areas:

• Work in a collaborative team performing research and analysis.
• Contribute to presentation materials for client engagements.
• Prioritize your objectives and contribute to project planning and status reporting.
• Leverage your education and experience to develop your understanding of our clients' business.
• Assist in the review and analysis of various client issues.
• Assist in the preparation of client ready final deliverables.
• Assist partners and managers in client pursuits and eminence building activities.

Qualifications

• Bachelor's degree in a Finance related field – MBA or MA desirable but not essential
• Fresh Graduate or less than 1 year of experience in a related field
• Strong Interpersonal & Communication skills
• Fluency in English is essential.
• Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint).
• Excellent business writing skills
• Motivated, dedicated, dynamic & hard worker.

Business Analyst | Strategy & Transactions | Qatari National

About Deloitte:
When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Lead the way
• Serve with integrity
• Take care of each other
• Foster inclusion
• Collaborate for measurable impact

As a Business Analyst under consultative businesses, you will demonstrate and develop your capabilities in the following areas:

• Work in a collaborative team performing research and analysis.
• Contribute to presentation materials for client engagements.
• Prioritize your objectives and contribute to project planning and status reporting.
• Leverage your education and experience to develop your understanding of our clients' business.
• Assist in the review and analysis of various client issues.
• Assist in the preparation of client ready final deliverables.
• Assist partners and managers in client pursuits and eminence building activities.

Qualifications

• Bachelor's degree in a Finance related field – MBA or MA desirable but not essential
• Fresh Graduate or less than 1 year of experience in a related field
• Strong Interpersonal & Communication skills
• Fluency in English is essential.
• Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint).
• Excellent business writing skills
• Motivated, dedicated, dynamic & hard worker
• Be a Qatari National or have a Qatari Mother