6 User Training jobs in Qatar

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

We are seeking a Technical Training Manager - Automotive to join our team at Al-Futtaim Automotive Talent Centre in Dubai. This role is pivotal in developing competent and productive associates through assessments, on-the-job development activities, and engaging training programs aligned with our brand standards.

What You Will Do

• Conduct training needs analysis, design, development, planning, and implementation of technical training programs using a blended learning approach
• Develop digital materials, record videos, deliver face-to-face training, and provide on-site support and coaching
• Continuously refine the curriculum for technicians and develop new learning methods to support growth
• Deliver engaging technical training in various formats, including video presentations and face-to-face sessions
• Conduct self-assessments of training programs to promote continuous improvement
• Support the coordination and monitoring of distributor training to ensure compliance with brand standards
• Identify and monitor business KPIs that can be improved with focused training

Required Skills to Be Successful

• Extensive experience in technical training and the automotive industry
• Strong communication and consultation skills
• Minimum of 5 years in a technical training or coaching role and 10 years of automotive industry experience
• High-level qualification in a technical area applicable to the automotive discipline and adult learning or training and assessment certification

About the Team

You will be part of a dedicated team of trainers at the Al-Futtaim Automotive Talent Centre, working collaboratively to develop and deliver high-quality training programs. Our team is committed to creating positive, energetic, and productive learning environments for all associates.

What Equips You for the Role

• Excellent negotiation skills and the ability to manage senior management expectations
• A proactive approach to continuous improvement and the ability to adapt to new technologies and methods
• High proficiency in both written and spoken English (additional languages are advantageous)
• Proficiency with digital learning platforms and video editing software
• Ability to train, coach, and build relationships effectively
• Strong customer service skills and the ability to manage schedules in a fast-paced environment
• Proficiency in Microsoft Office programs and video authoring/editing softwar

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

What You'll Do:

1. Responsible for formulating and implementing sales training plans, including training content on sales skills, product knowledge, category operations, market trends, etc.
2. Supervise the progress and effect of internal training of the sales team, adjust training directions and methods in a timely manner to maximize training effectiveness.
3. Follow up on the sales performance of the sales team and the performance of new employees, provide personalized internal training guidance and support to help team members achieve sales goals.
4. Assist the sales team in solving problems and difficulties encountered in the sales process, and establish a knowledge base system.
5. Regularly organize sales training evaluations and feedback, continuously improve training programs, and enhance the overall quality of the sales team.

What We Need From You:

1. Master's degree or above, major is not limited.
2. Have more than 4 years of work experience in sales training or internal training, with priority given to those who have experience in large-scale on-site teams (such as internal training experience in 3C, 4S systems, etc.).
3. Familiar with sales business processes and sales skills, with good communication and organizational skills.
4. Have strong learning ability and adaptability, able to quickly understand and grasp the company's sales training needs.
5. Have a good team spirit and service awareness, able to effectively lead the team to achieve sales goals.
6. Fluent in English, which can be used as the main language at work.

What Makes This Role Exciting:

1. Offer a senior sales training/internal trainer position with challenges and development space.
2. Opportunity to work in Doha, an international city, with a good team atmosphere.
3. Be able to work closely with the sales team, strive together to achieve personal and team sales goals, and achieve common growth.

Why Join Keeta

Keeta is redefining the future of food delivery with a bold vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career.

As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences.

At Keeta, you'll collaborate with a passionate and pragmatic global team across over 94 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond.

Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.

المهام والمسؤوليات:

• تحليل احتياجات التدريب بناءً على نتائج تقييم الأداء، والمسار الوظيفي للموظف، ومتطلبات العمل
• إعداد خطة التدريب السنوية لموظفي الهلال بناءً على احتياجات التدريب
• تصميم الدورات التدريبية الداخلية والخارجية وفقا لخطة التدريب
• متابعة تنفيذ خطة وبرامج التدريب واستخدام الادوات المناسبة لقياس مدى الفائدة الراجعة من االتدريب
• تقييم مستوى مراكز ومعاهد التدريب والمدربين بشكل مستمر لضمان جودة البرامج التدريبية
• رفع تقرير نهائي بنتائج التدريب الى رئيس وحدة التطوير والتدريب.
• التأكد من ربط الأهداف السنوية ومؤشرات الأداء للموظفين باستراتيجية الهلال.

متطلبات الوظيفة :

• خبرة عملية لا تقل عن 4 سنوات في مجال الموارد البشرية و التدريب والتطوير
• مؤهل جامعي في ادارة الاعمال او الموارد البشرية
• شهادة مهنية في الموارد البشرية أو ما يعادلهاPHR, SPHR, CIPD
• فهم ممتاز للممارسات الرائدة في مجال التدريب وتقييم الاداء الوظيفي
• الإلمام بمنهجية تحليل الاحتياجات التدريبية وبناء خطط التدريب والتطوير
• الاطلاع على قانون العمل القطري والاجراءات والانظمة الحكومية المنظمة للقوى العاملة بالدولة. ·
• إجادة اللغة العربية
  ·
• إجادة استخدام حزمة برامج الحاسب الآلي (ميكروسوفت أوفيس)

Required Documents

Non Academic:

• Curriculum Vitae with cover letter.

• Experience Certificates.

• At least three references including contact numbers and email addresses.

• Highest Academic Qualification.

Academic:

• Current Curriculum Vitae with Cover letter.

• Teaching,research, and service philosophy.

• Three referees' contact information (physical and email addresses as well their telephones contact).

• Copy of highest earned credential (transcript of highest degree if graduated from an institution where course work was completed. However, if no course work was completed,an copy of certificate letter from the registrar of your highest credential granting institution regarding your highest academic degree).

• Any additional documentation that you feel is relevant to your application.

Benefits

Non Academic:

• Competitive tax-free salary.

• Housing allowance in accordance with HRM Law.

• Annual air tickets for candidate and dependents according to QUHR policies.

• Public health care and health insurance to candidate and family members according to QU HR policies.

• Annual leave in accordance with HRM Law.

• End-of-contract indemnity.

Academic:

• A three-year renewable contract.

• Salary is commensurate with experience.

• Tax-free salary.

• Furnished accommodation in accordance with QU HR policies.

• Annual air tickets for faculty member and dependents in accordance with QU HR policies.

• Educational allowance for candidate's children (eligible candidates only) in accordance with QU HR policies.

• Private health care and health insurance in accordance with QU HR policies.

• Annual leave in accordance with QU HR policies.

• End-of-contract indemnity.

How To Apply

New Applicant: You need to setup an account with QU Recruitment Online website ) and complete your personal profile. Once your profile is complete you may use it to apply for an open Position.