4 Vendor Relationship Management jobs in Qatar

Associate - Supplier Relationship Management (Qatarization)

QAR60000 - QAR120000 Y Qatar National Bank

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Job Description

  • Business Unit

QNB - Qatar
- Division

Not Applicable
- Department

Procurement
- Country

Qatar
- Closing Date

31-Dec-2025

About QNB

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will be responsible for supporting the Supplier Performance and Procurement Performance Managers with the operational and strategic tasks required for the role. This includes tasks such as ad hoc analysis, KPI review and reporting, supplier performance evaluation and business review meetings, delivering analysis and support for the risk assessment module, as well as assisting with supplier management as defined in the description.

Main Responsibilities
  • Shareholder & Financial:

  • Support in the delivery of Procurement KPI dashboards in alignment with the VP, Supplier Relationship Management & Procurement Performance

  • Support and provide insight to deliver best practices from KPIs alongside with Manager, Procurement Performance role.
  • Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  • Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

  • Assist internal customers in all their procurement requests/activities and seek solution to their requests.
  • Prepare performance business reviews and provide ad-hoc support (as much as available bandwidth allows)
  • Support Procurement Performance manager in preparation of KPI reports and dashboards for quarterly business reviews, regular team meetings and ad-hoc meetings
  • Support the Supplier performance manager to maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  • Support the Supplier performance manager to review and provide guidance on SLA's provided by stakeholders to quantifying potential risks and ensuring these are addressed and SLA's agreed are favourable to QNB
  • Support the Supplier Performance and Procurement Performance Managers to Identify performance trends with poor performing suppliers and then take action as necessary to improve supplier performance, capability and provide data extracts to internal stakeholders upon request
  • Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.

C. Internal (Processes, Products, Regulatory):

  • Support the Procurement Performance to ensure Procurement dashboards (KPIs) production and manage reporting:
  • Support Procurement Performance manager to work closely with relevant departments to compile KPI data and fill procurement performance dashboard with KPI results.
  • Support the Supplier performance to monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.
  • Consolidate qualitative feedback from teams to understand performance results.
  • Support definition of procurement action plans and follow implementation by checking KPI evolution.
  • Monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.

D.Learning & Knowledge:

  • Ramp-up from the start on the knowledge required to succeed in the role, relying on the VP, Supplier Relationship Management & Procurement Performance and the Category Managers as needed. This includes but is not limited to: procurement best practices and category-specific technical specifications and operational insights.
  • Proactively identify areas for professional development of self and undertake development activities.
  • Seek out opportunities to remain current with all developments in professional field.

E.Legal, Regulatory, and Risk Framework Responsibilities:

  • Comply with the defined Group Procurement Policies and Procedures.-
  • Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
  • Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
  • Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
  • Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
  • Maintain appropriate knowledge to ensure full qualification to undertake the role.
  • Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
  • Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

  • Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
  • Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
  • Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
  • All other ad hoc duties/activities related to QNB that management might request from time to time.
Education and Experience Requirements
  • University graduate (Bachelors) preferably with a Major in the related field of study, Professional accreditation related to the function is an asset
  • Proficiency in data analytics tools (Excel, Power BI) is desirable
  • Supply chain and contract management experience is desirable
Note: you will be required to attach the following:
  • Resume/CV

  • Copy of Passport or QID

  • Copy of Education Certificate

This advertiser has chosen not to accept applicants from your region.

QNB3410 - Senior Associate - Institutional and Corporate Relationship Management

QNB Group

Posted 3 days ago

Job Viewed

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Job Description

QNB3410 - Senior Associate - Institutional and Corporate Relationship Management

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

With a specific focus on supporting the sales force at QNBFS to sell Qatari (GCC) Equities/fixed income to an institutional client base local, regional, and global markets, the role will entail reporting to the Senior Manager of Institutional and Corporate Relationship Management and specifically:

  • Work with the Senior Manager of Institutional & Corporate Relationship Management to develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions.
  • Deliver a first rate sales & service to include coordination of investment ideas, research and industry conferences and coordinate efficiently with the Research and Sales and Trading teams - Support the generation of investment ideas and working closely with research team to improve product offerings.
  • Develop close relationships with research analysts and fund managers and become the “go to” resource for the markets in which QNBFS operates. First point of contact with walk-in customers. Provide a solution or direct the customer to the right person. Project a professional company image through in-person and phone interaction.
  • Answer phones to respond to orders, general customer inquiries and customer complaints. Project a professional company image through phone interaction.
Main Responsibilities
  • Shareholders & Financial - Assist in identifying new business opportunities with Qatari and non-Qatari Institutional customers. Establish account set up for Qatari and non-Qatari clients. Operate within the target departmental Budgets. Implements KPI’s and best practices for Senior Associate Institutional & Corporate Relationship Management. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.
  • Customer (Internal & External): - First point of contact for all walk-in customers. - Greet the walk in customers and present a good image of the Company. - Listen to the customer and assess his / her requirements. - Answer Call Centre calls and respond to customer requests to place, buy and sell of stocks via telephone. - Provide customers with required information about his / her account. - Generate new relationships and share with key stakeholders within QNBFS for trading ideas, market color, and research ideas. - Inform Institutional customers through dialogue about the offerings of QNBFS. - Support the preparation of marketing material, pitch books, RFPs, campaigns and initiatives that expand awareness and brand of QNBFS. - Assist in acting as the key contact partner and point of sale for institutional clients through a relationship management approach. - Establish, maintain and further intensify client relationships with new and existing clients, proactively target customers from existing brokerage firms and develop client retention strategies. - Ensure that institutional clients are being updated regularly on markets. - Assist in identifying and successfully capitalize on cross-sell opportunities and makes appropriate referrals. - Assist in generating ideas for new marketing activities and plan, coordinate and manage the same. - Support the hosting of events for customers to develop new and long-term relationships. - Actively carry out coordination, logistics, and execution of corporate access events - Collect customer feedback on an ongoing basis and share with key stakeholders.
  • Internal (Processes, Products, Regulatory): - Adhere to the distribution channel mix across local, regional and global institutions - Support the develop and implement branding and marketing strategies for improvement of presence
  • Learning & Knowledge: - Work towards becoming a market expert by developing a keen understanding of local companies, industries, and macro landscape as well as the markets serviced by QNBFS. - Work in accordance with Company standards, the regulation and ethics and maintain licensed status - Assist in generating and providing new ideas for sales, product development and marketing - Keep up-to-date with market developments, Company policies, procedures, sales process and legislation and disseminate to team
  • Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Maintain high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.
Education And Experience Requirements

Graduate in finance, business, or marketing with minimum 2 years experience in sales and marketing for financial services company and at least 1 year in a brokerage.

Note: you will be required to attach the following:

  • Resume/CV
  • Copy of Passport or QID
  • Copy of Education Certificate
QNB3440 - Senior Associate Cards Issuance (Qatarization) QNB3323 - Associate Service Quality Retail (Qatarization)

#J-18808-Ljbffr
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QNB3410 - Senior Associate - Institutional and Corporate Relationship Management

Doha, Doha QNB Group

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

QNB3410 - Senior Associate - Institutional and Corporate Relationship Management About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

With a specific focus on supporting the sales force at QNBFS to sell Qatari (GCC) Equities/fixed income to an institutional client base local, regional, and global markets, the role will entail reporting to the Senior Manager of Institutional and Corporate Relationship Management and specifically:

Work with the Senior Manager of Institutional & Corporate Relationship Management to develop new and existing institutional client relationships with a goal of continuously broadening distribution of QNBFS’ services/products across local, regional, and global institutions.

Deliver a first rate sales & service to include coordination of investment ideas, research and industry conferences and coordinate efficiently with the Research and Sales and Trading teams - Support the generation of investment ideas and working closely with research team to improve product offerings.

Develop close relationships with research analysts and fund managers and become the “go to” resource for the markets in which QNBFS operates. First point of contact with walk-in customers. Provide a solution or direct the customer to the right person. Project a professional company image through in-person and phone interaction.

Answer phones to respond to orders, general customer inquiries and customer complaints. Project a professional company image through phone interaction.

Main Responsibilities

Shareholders & Financial - Assist in identifying new business opportunities with Qatari and non-Qatari Institutional customers. Establish account set up for Qatari and non-Qatari clients. Operate within the target departmental Budgets. Implements KPI’s and best practices for Senior Associate Institutional & Corporate Relationship Management. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.

Customer (Internal & External): - First point of contact for all walk-in customers. - Greet the walk in customers and present a good image of the Company. - Listen to the customer and assess his / her requirements. - Answer Call Centre calls and respond to customer requests to place, buy and sell of stocks via telephone. - Provide customers with required information about his / her account. - Generate new relationships and share with key stakeholders within QNBFS for trading ideas, market color, and research ideas. - Inform Institutional customers through dialogue about the offerings of QNBFS. - Support the preparation of marketing material, pitch books, RFPs, campaigns and initiatives that expand awareness and brand of QNBFS. - Assist in acting as the key contact partner and point of sale for institutional clients through a relationship management approach. - Establish, maintain and further intensify client relationships with new and existing clients, proactively target customers from existing brokerage firms and develop client retention strategies. - Ensure that institutional clients are being updated regularly on markets. - Assist in identifying and successfully capitalize on cross-sell opportunities and makes appropriate referrals. - Assist in generating ideas for new marketing activities and plan, coordinate and manage the same. - Support the hosting of events for customers to develop new and long-term relationships. - Actively carry out coordination, logistics, and execution of corporate access events - Collect customer feedback on an ongoing basis and share with key stakeholders.

Internal (Processes, Products, Regulatory): - Adhere to the distribution channel mix across local, regional and global institutions - Support the develop and implement branding and marketing strategies for improvement of presence

Learning & Knowledge: - Work towards becoming a market expert by developing a keen understanding of local companies, industries, and macro landscape as well as the markets serviced by QNBFS. - Work in accordance with Company standards, the regulation and ethics and maintain licensed status - Assist in generating and providing new ideas for sales, product development and marketing - Keep up-to-date with market developments, Company policies, procedures, sales process and legislation and disseminate to team

Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Maintain high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.

Education And Experience Requirements Graduate in finance, business, or marketing with minimum 2 years experience in sales and marketing for financial services company and at least 1 year in a brokerage.

Note: you will be required to attach the following:

Resume/CV

Copy of Passport or QID

Copy of Education Certificate

QNB3440 - Senior Associate Cards Issuance (Qatarization) QNB3323 - Associate Service Quality Retail (Qatarization) #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

HICT Contract and Vendor Management Specialist

QAR90000 - QAR120000 Y Zero One Business Solutions

Posted today

Job Viewed

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Job Description

Company Description

Zero One Business Solutions is a dynamic company passionate about innovation, quality, and customer satisfaction, aiming to become a global leader in IT and technology. We empower businesses worldwide by delivering cutting-edge solutions to help them overcome challenges, drive growth, and thrive in the digital era. Our experts offer comprehensive services from software development to cybersecurity, cloud solutions to digital marketing, ensuring clients receive tailored, best-in-class solutions. At Zero One, we foster a culture of innovation and collaboration, nurturing creativity, curiosity, and excellence, enabling employees to thrive personally and professionally.

Role Description

Prepare/ review contractual agreements using current research methods and a knowledge of the organization needs and ability to fulfill it's requirements.

Evaluates or monitors contractor performance to determine necessity for amendments or extensions of contracts and compliance to contractual obligations.

Ensure the terms of contractual agreements written in language that is legally binding and in accordance with the desire of the directorate.

Manage supplier information in database and update contact status.

Qualifications

  • Bachelor Degree in Legal, Finance or IT
  • 5+ years of experience in Contracts and vendors management role.
  • Ability to identify, analyze and suggest solutions for problems, customer complaint and client concerns.
  • Fluent in Arabic is a must
  • Experience in healthcare industry is a plus
  • Knowledge of negotiations best practices, both in person and in written form, that considers cultural norms and the client best interest.
  • Knowledge of procurement rules and regulations.
This advertiser has chosen not to accept applicants from your region.
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