24 Venue Staff jobs in Qatar

Executive Summary

OliOli opened a second location in Doha, Qatar, in 2022, and is inviting all people interested to join an amazing group of people and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.

OliOli (means joy in the Hawaiian language) is a multiple award-winning contemporary children's museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli entails 6 interactive galleries comprising over 45 hands-on exhibits.

The awesome team at OliOli comes from over 16 countries. Find out more information about OliOli @ or

The Venue Manager will be the brand ambassador for OliOli and will lead the day-to-day operations at OliOli Doha. Among other things, they will be responsible for (a) adhering to the OliOli brand standards and values (b) embedding OliOli Doha within the local community, and all aspects of guest engagement and satisfaction including actively leading/inspiring a team of ca. 40 professionals, (c) implementing the creative calendar (events, activations, camps, installations, and so on) provided by the corporate office, (d) contributing to a culture of flawless execution of guest experiences and continuous improvement, (e) overseeing the back-of-house functions including HR, Admin, Procurement, Finance, and Operations (f) taking ownership of the financial performance of the venue, including through providing leadership to the sales & marketing team (g) overseeing the facilities management including exhibits and (h) reporting to and collaborating with OliOli corporate office.

FOUNDERS BACKGROUND

We are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced and amazed. We aim to see joy on the faces of children.

KEY DUTIES & RESPONSIBILITIES

Guest Engagement / Satisfaction:

• Take full ownership of leading all aspects of guest engagement/satisfaction.
• Ensure that all children/guests visiting OliOli Doha have an awesome and memorable experience through a highly talented, effective, kind and committed frontline team. Ensure that OliOli Doha delivers the highest quality, world-class and memorable experiences to children and their families that is aligned with its developmental objectives.
• Establish OliOli Doha as the preferred venue for families to visit for children's play activities
• Articulate OliOli Dohas value proposition as an informal learning environment to local schools, nurseries, pedagogical experts and authorities leading to repeat visitation by educational institutions on a periodic basis.
• Guest feedback:

Accurately measure and respond to guest satisfaction on a periodic basis:

• Effectively collect information from guests to understand how they spend their time in the space and how we can improve that experience through (a) reviews (b) frontline team and (c) guest interactions.
• Spend time on the floor, particularly during special program implementation to understand guest feedback and address it as appropriate.
• Structured compilation and sharing of the guest feedback with colleagues to address the complaints raised and avoid similar problems in the future.
• Identify any patterns/systemic issues in relation to guest dissatisfaction and resolve them in an optimal and appropriate manner.
• Ensure that guest feedback on various digital platforms is acknowledged, responded to, and resolved/addressed as appropriate.
• Ensure that the frontline team is well-equipped to engage with different types of group visits, including field trips and birthday party visits.
• Ensure adherence of operations to the local regulatory and health & safety requirements
• Put OliOli Doha on the map as a must-visit tourist destinations in Doha.
• Assume responsibility for ensuring a healthy and safe environment for guests and staff and ensure that the team is adequately trained in this respect.

Leadership:

• Maintain the OliOli Doha team in collaboration with OliOli corporate office.
• Ensure that the team has a thorough understanding of why OliOli Doha exists, and why we do what we do.
• Contribute towards a positive, genuine, team-based, guest-first centric culture.
• Keep team morale high through recognition, motivation, training & development, collaboration, and so on.
• Supervise and oversee the performance of the frontline team; assess/evaluate and provide constructive feedback regularly with a continuous focus on their development and on improving guest satisfaction.
• Bring positive energy to the floor, and inspire the frontline team to ensure that kids/guests are having an amazing time.
• Develop and implement a training calendar for the frontline team that enables them to excel at engaging with guests in a meaningful way; bring in external experts as/when appropriate and necessary.
• Ensure and enable transparent/effective communication within the team.
• Address team concerns, constraints, and grievances in an empathetic and compassionate manner.
• Work with local colleges and other institutions to identify and create a pool of part-time talent; develop and implement training programs to ensure they are able to deliver to the OliOli standard.

Commercial:

• Optimize revenue (while adhering to brand standards) by focusing on sales and marketing efforts that are unique to the local market; collaborate closely with corporate office in relation to marketing campaigns and calendar.
• Take full ownership of the profitability of the venue by carefully balancing complex and competing priorities.
• Prepare monthly reports for the overall performance of the venue in accordance with the budgets and KPIs.

Implementing the creative calendar:

• Create the execution framework to deliver a variety of creative programs throughout the year.
• Develop a solid understanding of the programs and prepare the execution plan on a quarterly basis; prep the team and ensure they have clarity/visibility of expectations from them in relation to the programming activities.
• Take a particularly hands-on (on the floor) approach during bigger events and activations; speak with guests on a daily basis during such times to understand feedback and opportunities for improvement.
• Work with other colleagues to prepare a detailed debrief for each program.

Physical infrastructure:

• Through the dedicated facilities team ensure that the premises are safe, clean and presentable at all times + that all the exhibits and equipment are in good working condition.

Operations/admin:

• Manage the staffing schedule to optimize guest experience and satisfaction.
• Be responsible for all other administrative and operational aspects of the venue.
• Create mechanism with the creative to allow team members to submit ideas and carry through from concept to delivery.
• Engage with government authorities on an as needed basis for smooth running of the operations of the museum.
• Perform any other duties required to successfully establish the museum and sustain that success over the years.

QUALIFICATIONS

The ideal candidate will be empathetic, kind, compassionate, and thoughtful, with substantive experience/insight in caring for children and visitors within organizations of a similar mold. She/he must have strong interpersonal and communications skills, be creative, self- directed, energetic, a team player, and have a relevant background for this position. The candidate must have strong and demonstrable leadership and management skills, the ability to build collaborative relationships, a track record of results, and a passion for working with kids.

Character

The Venue Manager should demonstrate honesty and integrity beyond reproach. The selected candidate will be a guest-centric problem-solver who is well organized and remains calm under pressure. The ideal candidate will possess a drive for excellence and innovation and will encourage entrepreneurial thinking throughout the organization. This individual will have a mature, healthy sense of self-assurance and be able to listen to alternative methods for reaching goals.

Background

A minimum of 8 years of progressively responsible experience in a comparable organization is strongly preferred.

Freelancer contract based in QATAR (LOC Role)

Contract Duration from Sep till December

Responsibilities

• Develop the Operations projects and teams for the planning and delivery of the tournament.
• Ensure stadium and operations planning coordination.
• Assist to integrate all relevant functional areas operational plans for the event.
• Develop pre-event, event-time and post-event procedures and timelines.
• Communications and relationship management with all functional areas and stakeholders involved in the planning and delivery of the tournament.
• Support the Operations team to ensure that all competition and operation requirements are met in the planning and design phases.
• Responsible for establishing objectives with direct reports that align to both departmental and organizational objectives.
• Line management responsibility for all capability resources, this includes: IDPs, objectives, leave plans, job descriptions, performance management and appraisals.
• Perform any other duties assigned by the supervisor directly related or relevant to the job.
• Ensure the assigned responsibilities are delivered to a high standard of quality and timeliness in full compliance with the Quality Policy and the Safety and Security rules and requirements in line with any standards and objectives designated in the Employee Performance Management system.
• Priority to people that have experience in previous experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Venue Management experience.

Qualifications

• Minimum 12 years of management experience in operations in the organisation of major sporting events with 4 years of supervisory or managerial experience.

Preferred Skills

• Experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Venue Management experience.

Lead the deployment and operation of venue technology solutions across sports facilities, ensuring readiness and seamless delivery for international sporting events. Oversee end-to-end project lifecycle, vendor management, and day-to-day ICT/AV/ELV operations in stadiums and venues.

Key Responsibilities:

• Manage the execution of venue technology projects from concept to delivery, including RFPs, vendor coordination, and contract compliance.

• Oversee event-time ICT, AV/ELV, broadcasting, IPTV, access control, CCTV, and sound systems.

• Ensure technology readiness across venues, including testing, commissioning, and live support during events.

• Lead cross-functional teams, coordinate with event organizers, and manage external vendors.

• Provide regular project and operational updates to senior stakeholders.

Requirements:

• 10+ years in IT, 7+ years in venue/stadium technology roles, with 4+ years sports experience.

• Bachelor/Master in Electrical/Computer Engineering or related field.

• PMP/Prince2 certification (mandatory).

• Strong background in ICT/AV/ELV systems, smart stadium solutions, and project management.

• Bilingual – Arabic speaking preferred.

A leading hospitality venue in Dubai is seeking a dynamic and personable Hostess to join their front-of-house team. This role is perfect for individuals who thrive in delivering exceptional guest experiences and possess outstanding communication skills. As a Hostess, you will ensure a warm welcome for every guest and help create unforgettable moments. Knowledge of additional languages such as Spanish or Russian is a significant advantage in this role.

To be considered for the role of Hostess in Dubai you will need to fulfill the following requirements:

1. Greet and welcome guests with confidence and professionalism, ensuring they feel valued and appreciated.
2. Manage reservations and seating arrangements efficiently, ensuring seamless flow during service.
3. Use your excellent communication skills to enhance guest interactions and address any inquiries or special requests.
4. Collaborate with the service team to maintain a cohesive and efficient operation.
5. While experience with Sevenrooms is welcome, full training will be provided to ensure success in the role.
6. Be a strong team player with the ability to support colleagues and contribute to the overall success of the venue.
7. Multilingual skills, especially in Spanish or Russian, are a significant plus.
8. Previous experience as a Hostess in a luxury or fine dining environment is preferred but not essential.

Benefits:

1. Competitive salary with performance-based incentives.
2. Opportunity to work in one of Dubai’s most prestigious hospitality venues.
3. Professional growth within a vibrant and upscale environment.
4. A supportive and collaborative work culture with opportunities for advancement.

All our job placement services are completely free to all candidates. No fees will ever be charged, Ever!

The candidate will work within the Venue Technology Department of INTALEQ and will be responsible for overseeing all sports venues (stadiums.) related Technology Systems. This role involves managing the installation, maintenance, and operation of all technology equipment, ensuring seamless integration and performance for sports events and daily operations in the sports venues.

Responsibilities

• Oversee and manage the operation of Sports Venues entire lifecycle of Technology services and solutions.
• Coordination with Stadium Authority, Facility Management and Security Team regarding the Stadium ICT Scope.
• Follow up with Venue ICT Team for any pending or ongoing issues related to ICT, ELV system or ICT related services and ensure necessary action taken.
• Coordinate with Security and Stadium Authority for any approval related to Material In, Material Removal Permit and Venue Access Permit for ICT, ELV suppliers.
• Ensure all the IT Service Desk tickets are updated and assigned to the respective team for necessary action
• Provide assistance and guidance to the Venue ICT team
• Coordinate with all involved stakeholders for the ongoing rectification of ICT System in the stadium.
• Planning and coordination activities to ensure that all Venues IT infrastructure and serviced and checked to ensure readiness.
• Interfacing with all necessary stakeholders required to support and maintain IT infrastructure.
• Maintaining and supervising all the physical spaces / Technical rooms where IT infrastructure equipment are installed.
• Monitoring and tracking ICT related issues and risks to ensure that they are resolved in coordination with the relevant stakeholders and service desk.
• Support site visits and surveys to assess the status of existing systems and gather the necessary data for further assessment.
• Coordinate the project installation plans with the venue teams and ensure quality checks are performed on the delivery process and standards throughout the process.
• Conduct system testing and commissioning to verify that all components operate as expected and meet performance criteria.
• Oversee the installation of AV/ELV systems, ensuring they are installed correctly and function as intended.
• manage the operational planning and technology allocation design sessions with other functional areas to capture their technology requirements for the event.
• Coordinate and collaborate with event organizers to understand their technical requirements and ensure all necessary equipment and systems are in place and Act as a point of contact for clients regarding technical requirements and support.
• Ensure all the ICT/Venue Technology related request by event organizers and end users are fulfilled and ensure smooth handover.
• and more.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field.
• Professional certifications in project management are preferred.
• Experience with large-scale ICT AV/ELV projects in sports venues or similar environments are preferred.
• Minimum of 15 years of experience in ICT and AV/ELV system implementation, maintenance, and support preferably in sports venues or large-scale events.
• Experience in ICT Infrastructure, AV/ELV solutions like video conferencing, public address (PA) systems, sound reinforcement, and video display technologies, IPTV, and TV infrastructure Broadcasting, CCTV, Access Control, and turnstiles systems, etc.
• Proven experience in IT management, preferably in a venue or hospitality environment
• Experience with project management methodologies and tools.
• Strong leadership and communication skills.

We are seeking a dynamic and experienced Head of Venue Technology Delivery to lead our technology deployment initiatives for major international sports events. This pivotal role involves spearheading the implementation of state-of-the-art technology solutions within world-class sports venues, enhancing their technological infrastructure.

You will be responsible for managing the complete end-to-end project lifecycle, from initial concept and RFP preparation to final delivery and operational handover. The ideal candidate will orchestrate complex projects, coordinate with vendors, and lead a dedicated team to meet the unique demands of high-profile events. Your leadership will ensure that our venue technology projects are executed flawlessly, on time, and within budget.

This position requires a strategic thinker with deep expertise in SMART stadium technologies and large-scale ICT/AV/ELV systems. You will develop integrated project plans and technical specifications to deliver unparalleled fan and operational experiences.

• Minimum of 7 years of leadership experience in technology delivery, with at least 4 years in the sports industry.
• Valid PMP or Prince2 certification is mandatory.
• Proven experience managing large-scale ICT, AV, and ELV projects in sports venues or similar large-scale environments.
• Demonstrated expertise in the full project lifecycle, including RFP preparation, vendor coordination, and transition to operations.
• Experience in designing and implementing technology for SMART stadiums and mega-events.
• Proficiency in developing integrated project plans and detailed functional/technical specifications.
• Strong experience in vendor management and contract performance monitoring.
• Ability to read and create technical drawings, schematics, and wiring diagrams.
• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience with specific project management software suites (e.g., MS Project, JIRA).
• Strong background in financial management and cost control for large technology projects.

Seniority level: Director

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

Location: Doha, Qatar