5 Wholesale Manager jobs in Qatar

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Account Management - Kuwait

Major Accountabilities
JOB PURPOSE:

This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.

The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.

Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.

Responsible for all account management/business development activities for assigned customer

Design and execute strategic/tactical plans to enhance customer and MasterCard profitability

Develop strong working relationships with key influencers at customer end and with MasterCard support teams

Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration

Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value

Responsible for all administrative and operational issues for the target customer set

Manage & develop new and existing products; programs and services, as required

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy

Recommend market strategy; profit planning; expense, budgets; etc

Experience
10-15 years experience in Business Development/ Account/product management.

Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.

Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.

Skills
Self driven, organized and pro-active

Entrepreneurial and commercially focused

Strong impact and influencing, negotiation skills

Strong relationship, communication, presentation and marketing skills;

Work well in a small team leveraging colleagues' skills

Education
Bachelor's degree required, advanced degree preferred.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Objective:

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local/international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement/customer retention efforts and enhanced service delivery.

Detailed Roles and Responsibilities:

• Work closely with the Head - Global Transaction Banking in formulation and implementation of the Cash Management services strategy.
• Ensure the implementation of the strategy, annual business plans, budgets, policies and procedures of the Cash Management services function.
• Drive the profitability / P&L targets of the section through completing sales, service management, and business development of existing and new corporate clients.
• Monitor the activities of the team, ensuring that the Cash Management Service business plans are within budgets and timescales.
• Update self on the current industry trends, economic events, competitive environment, regulatory/government requirements and, update the management to implement adequate changes, in term of country specific deliverables.

Educational Qualifications:

• University graduate with a degree in Business or Banking or Finance or any other related discipline.
• Master's degree in Management any other related discipline will be an added advantage.

Experience:

• 10-15 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
• Experience in Corporate Banking/ Treasury/Cash Management

Certifications

• Professional certification such as CFA/ CPA/ CA and or CMA is preferable

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The incumbent will monitor and manage the team for achieving profitability / P&L targets, and service delivery to meet complex cash management needs of corporate clients through correspondent banking services, local/international fund transfers, WPS payment, credit management, cash collection, Bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units, and operational teams in business enhancement/customer retention efforts and enhanced service delivery.

• Business Unit

QNB - Qatar
- Division

Asset & Wealth Management
- Department

Asset & Wealth Management
- Country

Qatar
- Closing Date

31-Dec-2025

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

• The incumbent will be a member of the relationship management/ sales team which is responsible for implementing the 'Domestic' (Qatar) element of AM's global investment product/service distribution strategy. He/she will therefore have individual responsibility for the achievement of that part of the set budget targets which is allocated to him/her.
• Successful delivery will be contingent on effective participation in the Domestic Sales team and a focus on the optimization of all available distribution channels. As such, there is a requirement to work jointly, in close coordination with functional business heads and domestic branch managers.
• The incumbent will engage closely with other staff members, from across the Group, in order to ensure the identification, origination and development of new client relationships - and to broaden and deepen those which are already in existence.
• The incumbent will participate in the development and motivation of the Domestic Sales team.
• The incumbent will ensure adherence to established policies, procedures, standards of conduct and regulatory obligations.

A. Shareholder & Financial:

Contributes to the formulation of an investment client origination, sales and business development strategy, based on the established KPIs.

Actively participates in the execution of the domestic (Qatar) element of AWM's global strategy.

Ensures the achievement of pre-determined revenue and profitability objectives (KPIs) in this context.

Participates in periodic reviews of team and individual performance.

Helps to identify (and take advantage of) all possible domestic AM product/service delivery channels.

Ensures the highest personal standards of contact and the adherence to 'best market practice' in all aspects of the AM Domestic Sales function's activities.

Implements KPI's and best practices for "Senior Associate, Asset Management Domestic Sales"

Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

Co-ordinates closely with nominated "on-the-ground" local staff throughout the Group, in order to ensure the effective distribution of a broad range of financial products and services.

Actively contributes to the maintenance of the existing client base as well as building new relationships.

Contributes to the enhancement of intra-group relationships, especially with the domestic branches and Retail (QNB 1st), but also with International, Corporate, Treasury and supporting functions.

Actively propose ideas for new products and services, based on discussions with clients.

Actively supports cross-selling activity with the aim of enhancing the Group's overall relationships with clients by means of the co-ordination of activity with other divisions/ departments.

Contributes to the supply of timely and accurate information to external and internal auditors, Group Compliance and Group Risk, whenever required.

C. Internal (Processes, Products, Regulatory):

Ensures regulatory compliance at all times.

Acts within the limits of the powers delegated to the incumbent.

Works to enhance service quality and meet assigned financial and non-financial targets.

Supports the collation of periodic MIS reports/information, for review by management.

Helps to implement any remedial measures which may be recommended by Group Internal Audit, Group Risk, Group Legal, external auditors, regulatory authorities and/or Group Compliance re: any potential control weaknesses or compliance issues which may become apparent in connection with the Domestic Sales function.

Works with colleagues to ensure the timely execution and maintenance of all associated documentation.

Actively contributes to discussions with the Product Development Manager in terms of the development of products which meet the requirements of targeted clients.

Gathers information on competitors' offerings and market intelligence.

• University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
• 2 years' relevant experience
• Required Special Skills:
• Excellent verbal and written communication skills.
• First-class sales (influencing) skills.
• Good knowledge of the Investment Banking business.
• Understanding of the laws, regulations and practices pertaining to Investment Banking products and services.
• Knowledge and understanding of risk management concepts and techniques.
• Effective leadership and problem-solving skills.
• Excellent inter-personal and presentational skills.

• Resume/CV

• Copy of Passport or QID

• Copy of Education Certificate