152 Retail Management jobs in Doha

• Consider the needs of the customers at all times
• Implements a high standard of customer focus within the store
• Leads by example in all aspects of customer service
• Actively seeks ways to achieve or exceed shop sales targets
• Ensures all members of team have an understanding of KPIs and targets to be achieved
• Ensures any promotional offers, regarding stock, are implemented within the store
• Implement strategies effectively to drive sales in the store
  
  

• Regularly audits own store administration and resolve any issues
• Implements, within own store, any changes in administration procedure positively and effectively
• Collaborate with the Store Manager to set and achieve sales targets.
• Monitor sales performance and analyze key performance indicators (KPIs).
• Implement sales strategies to maximize revenue and meet business goals.
• Oversee inventory control and merchandising to optimize product availability.
• Ensure accurate stock levels through regular stock checks and replenishment.
• Ensure that the store layout and presentation align with brand standards.
  
  

• To ensure store has the correct stock package and required stock levels to maximize sales potential
• Ensures high standard of visual merchandising and maintenance amongst all staff
• Effectively communicates any changes in stock or store layout to all members of the team
• Ensure that each member follow the retail standard
• Maintaining the back store operation and replenishment of the merchandise
  
  

• Monitors/ Manages schedules for salesperson work hours, vacations and days off
• Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
• Encourage full participation of salesperson in creating store goals and developing plans
• Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Maintain the leave of the staff
  
  

• Ensures security procedures are adhered to throughout the store.
• Maintains a high standard of security awareness, regarding stock and money, within store.
  
  

• Carry out corrective action / progressive discipline as necessary
• Demonstrate dependability, reliability and punctuality.
• Maintain strict confidence of all employee and employment-related information.
• Demonstrate the highest level of integrity and ethics in all the decision-making process.
  
  

The Assistant Manager is responsible for supporting the Shop/Department Manager in the effective running of the Shop/Department and replacing him/her when needed, in order to ensure the highest standards of customer service are achieved and maintained.

Qualifications:

• High School Degree
• 1-2 years of experience in a similar field
• Fluency in English
• Good product knowledge and understanding of store operating procedures.
• Home furniture experience is a must

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.

Assistant managers need strong leadership skills to motivate and guide their team, as well as excellent communication skills to interact with employees, customers, and senior management.

Problem-solving and Decision-making :

They should be able to identify and resolve issues effectively, make sound decisions, and adapt to changing situations.

Organizational and Time Management :

Assistant managers need to be highly organized, manage multiple tasks simultaneously, and prioritize effectively.

Customer Service Skills :

Excellent customer service skills are essential for roles that involve direct customer interaction.

Knowledge of Business Operations :

A solid understanding of the company's operations, policies, and procedures is crucial for effective performance.

Duties and responsibilities related to the Assistant Manager - Housekeeping role:

• Assist the Housekeeping Manager in overseeing and managing all daily operations of the Housekeeping department, including guest rooms, public areas, laundry, and staff facilities.
• Conduct regular and rigorous inspections of guest rooms, suites, VIP areas, and public spaces to ensure they meet the hotel's impeccable standards of cleanliness, maintenance, and presentation.
• Supervise and manage specialized cleaning programs, such as deep cleaning schedules, carpet shampooing, and marble polishing.
• Ensure strict adherence to all health, safety, and hygiene (HACCP) protocols throughout the department.
• Manage the evening turndown service, ensuring it is performed efficiently and to the highest standard for all occupied rooms.
• Assist in creating staff schedules, assigning daily duties, and managing departmental payroll and overtime.
• Train, coach, and mentor housekeeping supervisors and attendants, providing continuous guidance and feedback to enhance their performance.
• Conduct performance appraisals, identify training needs, and handle employee counseling and disciplinary procedures in coordination with HR.
• Lead daily briefings and team meetings to communicate goals, special requests, and hotel occupancy status, fostering a positive and motivated work environment.
• Manage and control inventory levels for all housekeeping supplies, including linens, towels, guest amenities, and cleaning chemicals, placing orders as needed.
• Assist the Housekeeping Manager in preparing the annual departmental budget and actively work to control costs and manage expenses within the allocated budget.
• Prepare and maintain accurate records and reports, such as room occupancy, discrepancy reports, and maintenance logs.
• Oversee the "lost and found" procedure, ensuring all items are logged, stored securely, and handled according to hotel policy.
• Address and resolve any guest complaints or special requests related to housekeeping with professionalism, empathy, and efficiency.
• Liaise closely and maintain seamless communication with the Front Office team to ensure accurate and timely updates on room statuses (clean, inspected, out-of-order).
• Coordinate effectively with the Engineering/Maintenance department to report any defects and ensure prompt repairs are completed in guest rooms and public areas.
• Collaborate with other departments, such as F&B and Events, to meet their specific housekeeping requirements for functions and outlets.

• Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping
• Good communication and customer relations skills
• Preferably female candidate

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in an island resort setting, spread across lush botanical gardens.

The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.

Key Responsibilities:

• Assist in planning, organizing, and coordinating daily housekeeping operations.

• Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.

• Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.

• Ensure housekeeping standards and procedures are consistently followed to maintain quality service.

• Manage inventory and ordering of cleaning supplies, linens, and guest amenities.

• Help schedule staff shifts, manage attendance, and participate in performance reviews.

• Train new housekeeping team members and conduct refresher training sessions.

• Handle guest complaints and special requests in a prompt, courteous manner.

• Support in ensuring compliance with health and safety regulations and sanitation standards.

• Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service

Qualifications:

• High school diploma or equivalent

• 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role

• Strong leadership and interpersonal skills

• Excellent organizational and time management abilities

• Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, HotSOS) is a plus

• Ability to handle multiple priorities and work under pressure