196 Account Management jobs in Doha

Client Relationship Management

• Provide an exceptional service experience by proactively providing clients with quality insurance advise that ensures their needs are met
• Facilitating insurance products for Commercial Bank retail clients in conjunction with the CB Retail Sales Team
• Facilitating insurance products to non-Commercial Bank clients for various lines Handling all Retail clients related inquiries, responding within the agreed turn-around-time, and liaising with the concerned departments to ensure customer satisfaction
• Maintaining an excellent business relationship with all partners to maximize satisfaction and provide the best service to our clients
• Coordinate related reports to retail business within the agreed turn-around-time
• Assisting Relationship Manager – Retail in preparing/coordinating Training materials, Sales Collaterals, or communication of Retail Insurance products.
• Support as a Back-up for “Relationship Manager - Retail” when on leave

Acquire and Deepen Client Relationship

• Identify Opportunities for business growth and action plan
• Liaise with our partners to develop new product offerings
• Contacting clients frequently through meetings, emails, or calls to maintain a good relationship with our clients and increase potential business

Retention/Renewal

• Maintaining renewals of retail insurance policies - 70% retention ratio
• Coordinate and negotiate the renewal of existing Retail Products
• Reviewing existing policies and reassessing clients’ needs

Complains Management

• Resolving our clients’ complains/issues efficiently and effectively, escalating and consulting as appropriate

Achievement of Target

• Achievement of the Target assigned to you
• Your contribution to the Company’s profitability

Educational & Technical qualifications:

• Bachelor’s degree in business administration or relevant field
• Bi-lingual (Arabic & English)
• Good knowledge of the insurance products
• Strong Sales or Customer Service Experience
• Minimum 3 years of experience in related field preferably within insurance

Mandate Requirement:

• Valid Driving License
• Existing family sponsorship or transferable work visa in Qatar

Transparency Qatar Doha, Qatar Posted 2 days ago Expires in 2 months

· Develop and implement effective sales strategies to drive business growth and achieve external business sales target.

· Lead, motivate, and manage the sales team to achieve sales targets and objectives.

· Build and maintain strong relationships with new and existing customers.

· Identify and pursue new business opportunities in the automotive market.

· Monitor market trends and competitor activities to stay ahead in the industry.

· Prepare and present sales reports and forecasts to senior management.

· Ensure high levels of customer satisfaction through excellent service and support.

· Collaborate with the marketing team to develop promotional materials and campaigns.

• Bachelor’s degree in business, Marketing, or a related field.
• Strong proficiency in Microsoft Excel, Word, and Outlook.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop effective sales strategies.
• Professional personal appearance.
• Excellent verbal communication, listening and telephone Skills.

Alfardan Group has entered into a joint venture with Transparency Qatar, a leading provider of full-fledged suite of car services, to bring an array of prestigious and trusted car care using only the latest and highest quality treatment brands from around the world.Available from Alfardan showrooms or Transparency Qatar showroom located in Salwa Road, all car treatment and protection s . See more

We are looking to hire a Business Development Officer (BDO) with 5-10 years’ experience in sales of banking and payment solutions. The BDO must have worked with all renowned banks in Qatar and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDO will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

Responsibilities

• Achieve and enhance sales targets established by ProgressSoft.
• Prepare and execute a sales plan for Qatar's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
• Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
• Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
• Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
• Negotiate proposals and contracts of solutions and recurring maintenance.
• Excessive use of ProgressSoft’s CRM to build and update client profiles.
• Analyze and prepare comparison sheets between ProgressSoft and competitive products.
• Identify new markets and opportunities.
• Develop strong distribution channels with renowned global, regional and local firms.

Requirements

• Proven track record of sales in Qatar, In the banking and financial sector.
• Ability to deal with all levels of staff within an organization.
• Strong negotiation skills with decision makers.
• Excellent command of English language.
• Very good communication, presentation and interpersonal skills.
• Very good understanding of banking and payments systems.
• Organized, focused, ambitious and independent.

Role Title: Officer – Business Development (Merchant)

Reporting to: Supervisor – Business Development (Payroll & Merchant)

Division: Operations

Department: Digital Wallet Operations

Purpose

To onboard new clients, support walk-in and offsite sessions, and promote digital wallet services. The role focuses on client engagement through training, support, and issue resolution, driving service adoption and retention.

Key Responsibilities

• Client Onboarding & Business Development:
• Engage leads, schedule meetings, onboard clients, and promote services.
• Customer Training:
• Deliver product/service training and conduct refresher sessions when required.
• Support & Resolution:
• Manage inquiries and complaints promptly, ensuring resolution and follow-up.
• Sales & Retention:
• Identify upselling and cross-selling opportunities; introduce new offerings.
• Compliance & Reporting:
• Ensure adherence to regulatory and internal policies; maintain detailed reports.
• Service Quality:
• Uphold brand standards, meet KPIs, and ensure accurate record-keeping.

Requirements

• Education:
• Bachelor’s degree in any discipline.
• Experience:
• Minimum 3 years in customer service, preferably within fintech or banking.
• Skills:
• Excellent communication (bilingual preferred), customer-centric mindset, team player, and flexible to work in shifts.