Relationship Manager

Doha, Doha Confidential

Posted 18 days ago

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Job Description

-Manage day-to-day investor relations and facilitate investor onboarding processes.

-Act as the primary point of contact for all key customer matters, anticipating customer needs, working within the company to ensure deadlines for customers are met, and helping customers succeed.

-Support being the "voice of the investor" within the company and improve satisfaction rates by coordinating issue resolutions with internal stakeholders.

-Encourage designated investor groups to participate in exhibitions and other networking events hosted in the company.

-Survey investor experiences and research investor recruitment and retention trends. Produce reports on investor experience analysis and research, including investor recruitment and retention trends.

-Identify and collaborate with the Investment Development department to upsell/cross-sell to existing investors.

-Establish and foster community building among investors, facilitating networking, collaboration, and participation in exhibitions.

-Ensure timely collection of payments from investors.

-Manage the investor journey and relationship, facilitating onboarding from registration through to planning, construction, commissioning, and operations.

-Produce reports on investor journeys regarding complaint trends, types, as well as Service Level Agreements (SLAs).

-Assist small and medium-sized tenants in the process of setting up businesses in company’s sectors.

-Identify and develop value-added services to increase the zones' attractiveness and commercial returns.

-Maintain an accurate directory of investors and their business types.

-Collaborate with the Manager of the iCare Center to develop and communicate service catalogues, FAQs, customer service scripts, and templates.

-Conduct regular training for all customer service staff and call center agents.

-Contribute to creating a performance-driven culture by collaborating with colleagues and maintaining a high level of engagement and motivation

Experience:

-Minimum of 10 years of experience in investor relations, customer service, or relationship management roles.

Education and Certifications:

-Bachelor's degree in Business Administration, Customer Service, Communications, or a related field

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Relationship Manager

Doha, Doha TRADING AS PROFESSION

Posted 13 days ago

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Job Description

2 days ago Be among the first 25 applicants Company: TDFX Capital – One of the fastest-growing global fintech platforms in forex trading, serving clients across India, GCC, Indonesia, Nigeria, South Africa, and more. Location: Remote – GCC Region Salary: AED 1,500 – 2,000/month + High Performance-Based Incentives About the Role:

We’re expanding across the GCC region and are looking for a dynamic, Arabic & English-speaking Relationship Manager to handle our growing customer base in the Middle East. If you're someone who understands trading, communicates effortlessly in both languages, and can manage client relationships remotely – this is your opportunity to thrive in a rapidly growing fintech company. Key Responsibilities:

Handle client onboarding – guide users through account setup, platform familiarization, and deposits Provide product education and promote our trading platforms, mentorships, and contests Build and maintain strong relationships with new and existing clients Communicate fluently in Arabic and English, catering to the GCC market Keep track of lead progress and follow-ups through our CRM tools Achieve monthly conversion and engagement targets Represent TDFX professionally in calls, chats, and community interactions Who You Are:

Residing in any GCC country (UAE, Saudi Arabia, Qatar, Kuwait, Oman, or Bahrain) Fluent in Arabic and English – mandatory Minimum 2–3 years of experience in client handling or sales, preferably in fintech, trading, or financial services Strong understanding of forex trading basics and platforms Excellent communication, follow-up, and client servicing skills Self-motivated, disciplined, and capable of working remotely Degree or certification in Finance, Business, Economics, or a related field is preferred What We Offer:

Base Salary: AED 1,500 – 2,000/month + High Incentives Remote work with flexible hours Opportunity to work with an international fintech brand Comprehensive training on our tools, offers, and workflow Scope for career advancement into senior roles based on performance Recognition, bonuses, and regular performance rewards How to Apply:

Send your resume with a short intro about your sales/trading experience to: Seniority level

Entry level Employment type

Full-time Job function

Sales and Business Development Industries

E-Learning Providers Referrals increase your chances of interviewing at TRADING AS PROFESSION by 2x Get notified about new Relationship Manager jobs in

Qatar .

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Relationship Manager

Doha, Doha Confidential

Posted 17 days ago

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Job Description

-Manage day-to-day investor relations and facilitate investor onboarding processes. -Act as the primary point of contact for all key customer matters, anticipating customer needs, working within the company to ensure deadlines for customers are met, and helping customers succeed. -Support being the "voice of the investor" within the company and improve satisfaction rates by coordinating issue resolutions with internal stakeholders. -Encourage designated investor groups to participate in exhibitions and other networking events hosted in the company. -Survey investor experiences and research investor recruitment and retention trends. Produce reports on investor experience analysis and research, including investor recruitment and retention trends. -Identify and collaborate with the Investment Development department to upsell/cross-sell to existing investors. -Establish and foster community building among investors, facilitating networking, collaboration, and participation in exhibitions. -Ensure timely collection of payments from investors. -Manage the investor journey and relationship, facilitating onboarding from registration through to planning, construction, commissioning, and operations. -Produce reports on investor journeys regarding complaint trends, types, as well as Service Level Agreements (SLAs). -Assist small and medium-sized tenants in the process of setting up businesses in company’s sectors. -Identify and develop value-added services to increase the zones' attractiveness and commercial returns. -Maintain an accurate directory of investors and their business types. -Collaborate with the Manager of the iCare Center to develop and communicate service catalogues, FAQs, customer service scripts, and templates. -Conduct regular training for all customer service staff and call center agents. -Contribute to creating a performance-driven culture by collaborating with colleagues and maintaining a high level of engagement and motivation Experience: -Minimum of 10 years of experience in investor relations, customer service, or relationship management roles. Education and Certifications: -Bachelor's degree in Business Administration, Customer Service, Communications, or a related field

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Corporate Relationship Manager

Doha, Doha Commercial Bank of Qatar

Posted 6 days ago

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Job Description

Supervision of Subordinates Organise and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. Provide on-the-job training and constructive feedback to subordinates to support their overall development. Budgets and Plans Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified. Business Development Lead the profitability and balance sheet of the nominated portfolio of the clients to meet and exceed business targets as well as to meet individualbudget targets and objectives andgrow bank market share of deposits,low cost or free funds (current and call accounts), investments, trade fInance and other banking business from the dedicated target industry segment. Identify the prospects within the relevant area, from referrals and use market knowledge to acquire new clients. Actively undertake and maximise the cross-selling of products to a portfolio of the clients, as well as the marketing of new products and services to the client portfolio. Maximise client relationship profitabilityand ensure good asset quality and maximise the cross-selling of products and services to the client portfolio. Participate in regular, structured client meetings and ensure all clients are personally met at least with higher frequencies for the top 25%. Maintain a call report of all visits for review by management. Ensure opportunities are identified, market information on developments as appropriate is gathered and business referred to other teams is provided in a standard format. Ensure client database is regularly updated and detailed information about the client is collected as per standard format and maintained. Manage client portfolios according to needs to maximise product sales, footprint, AUM and optimise returns.Monitor, review and manage lending portfolio performance, risk, and support collection activities. Liaise with products and service specialists in order to best serve client needs. Maintain full awareness of all relevant policies and procedures, and ensure compliance with internal (e.g. risk management), monetary, legal and fiscal rules and guidelines. Other Accountabilities Relationship Management Identify and establish new relationships, consistent with the Bank’s strategic and commercial objectives. Hold regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received. Maintain ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis. Act as main point of contact for all portfolios of customers in order to ensure appropriate servicing and effective resolution of issues. Participate in regular, structured client meetings and ensure all clients are personally met at least twice in a year with higher frequencies for the top 25%. A call report should be maintained of all visits for review by management. Customer Analysis Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available. Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services. Develop account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities and regularly update team leader about portfolio’s accounts development. Manage client portfolios according to needs to maximise product sales, footprint, AUM and optimise returns. Monitor, review and manage lending portfolio performance, risk, and support collection activities. Continuous Improvement Motivate subordinates and contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement. Policies, Systems, Processes & Procedures Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Quality, Health, Safety, & Environment Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude. MIS and Reports Prepare departmental MIS statements and reports timely and accurately to meet CBQ and department requirements, policies and standards. Related Assignments Perform other related duties or assignments as directed. Key Interactions Internal Corporate Branches Credit Administration Treasury/FI Audit Legal External External Auditors Clients Other Banks Government Representatives Skills Competencies Integrity/Ethics Interpersonal Skills Planning Quality Risk Management Skills Arabic speaking preferred Communications Interpersonal Skills Negotiations Numerical skills Education Bachelor’s Degree, in Business-related major

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Relationship Manager - Corporate

Doha, Doha Qataryello

Posted 22 days ago

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Job Description

The client is a leading global bank

Maintaining and strengthening relationships with existing corporate clients, including major blue-chip investment-grade entities Identifying and onboarding new corporate clients in alignment with the bank's strategic objectives. Facilitating cross-border business opportunities between corporates and their UAE/Qatari counterparts. Collaborating with internal stakeholders to ensure seamless client service and deal execution. Staying informed about market trends, regulatory developments, and potential business opportunities in the region.

A strong background in corporate banking, relationship management, or investment banking. Experience working with blue-chip investment-grade clients in the UAE and Qatar. A deep understanding of the UAE and Qatari financial markets and corporate landscape. Excellent relationship management and business development skills. The ability to facilitate cross-border transactions and build networks between international and GCC corporates.

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Relationship Manager - Real Estate

Doha, Doha Fusion Outsourcing and Services

Posted 2 days ago

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Job Description

The incumbent will serve as the primary point of contact for the assigned portfolio of Real Estate sector clients. The role involves working with existing clients to support decision-making regarding their accounts and advising on available financial services and credit solutions. Additionally, the incumbent will identify potential credit sales opportunities to generate new business within the sector and review credit applications, providing recommendations on lending viability to senior management.

Roles and Responsibilities :

Assist in implementing the Real Estate sector strategy and support the team in executing annual business plans, budgets, policies, and procedures.

Originate, maintain, and develop relationships with clients to grow the Real Estate sector credit portfolio.

Promote cash management, working capital, trade finance, payments, collections, and other commercial products and services to achieve growth targets.

Enhance the section's profitability by selling financial solutions tailored to Real Estate sector entities.

Coordinate with Department / Section Heads within Wholesale Banking to consolidate cross-sales efforts.

Independently engage with assigned clients to understand their business and banking needs.

Receive and review credit applications from new and existing Real Estate sector clients.

Review internal credit ratings and RAROC for lending clients, updating annually or as new facilities / information arise.

Collaborate closely with ARMs / Credit Analysts to assess credit applications, including financial statements, and translate financial soundness into credit assessments before making credit recommendations to the Credit Committee.

Manage service and account management needs of designated Real Estate sector clients.

Requirements

Qualifications & Experience

University graduate with a degree in Business, Banking, Finance, or a related discipline.

Master's degree in Management or related field is an advantage.

Professional certifications such as CFA, CPA, CA, or CMA are preferred.

8-12 years of experience in the financial services or banking industry with responsibilities related to business or relationship management in the Real Estate sector.

Strong understanding of the local banking industry and familiarity with best practices across various economic sectors.

Knowledge of wholesale banking and broader industry trends relevant to the Real Estate sector.

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Senior Credit Relationship Manager

Doha, Doha HSBC

Posted 2 days ago

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Job Description

Senior Credit Relationship Manager - 000LIAN

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government, and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.

We aim to be where the growth is, connecting customers to opportunities and enabling businesses to thrive. As a Senior Credit Manager for the International Mid-Market (IMM) segment, you will play a pivotal role in driving business growth, client acquisition, and portfolio quality, particularly in the IMM segment.

We are currently seeking a high-caliber professional to join our team as a Senior Credit Manager, Client Management, based in Qatar.

Responsibilities:

  • This role is pivotal in shaping the credit strategy for a portfolio of complex, high-value corporate clients operating across multiple jurisdictions. You will be instrumental in driving sound credit decisions, structuring tailored financing solutions, and ensuring a robust risk & returns culture across the portfolio. The position offers exposure to strategic sectors, cross-border transactions, and senior internal and external stakeholders.
  • The International Mid-Market segment focuses on multi-jurisdictional clients with a minimum annual turnover of USD 50 million, with operations across multiple jurisdictions requiring a wide range of HSBC solutions.
  • Conduct complex credit reviews and support the relationship team with credit analysis and facility structuring, focusing on minimizing credit risk.
  • Track the financial performance of clients to ensure continued compliance with banking facility terms.
  • Support key product partners (e.g., Global Payment Solutions, Global Trade Services, Private Bank, Global Markets, Investment Banking) to meet existing customer needs.
  • Stay informed about developments within specific industries, the economy, and regulatory requirements, using current market intelligence to support client conversations.
  • Participate in client meetings and external events to develop and strengthen customer relationships.
  • Prepare documentation for relevant bank committees.
  • Act as a key member of the deal team to ensure transactions are concluded within challenging timeframes, maintaining compliance with bank procedures.
  • Establish effective relationships with Risk Management teams to validate customer risk profiles and ensure sustainable asset growth.
  • Deliver high-quality service by owning customer engagement and acting according to professional standards.
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Relationship Manager - Real Estate

Doha, Doha Fusion Outsourcing

Posted 2 days ago

Job Viewed

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Job Description

Role Objective

The incumbent will serve as the primary point of contact for the assigned portfolio of Real Estate sector clients. The role involves working with existing clients to support decision-making regarding their accounts and advising on available financial services and credit solutions. Additionally, the incumbent will identify potential credit sales opportunities to generate new business within the sector and review credit applications, providing recommendations on lending viability to senior management.


Roles and Responsibilities:
  • Assist in implementing the Real Estate sector strategy and support the team in executing annual business plans, budgets, policies, and procedures.


  • Originate, maintain, and develop relationships with clients to grow the Real Estate sector credit portfolio.


  • Promote cash management, working capital, trade finance, payments, collections, and other commercial products and services to achieve growth targets.


  • Enhance the section's profitability by selling financial solutions tailored to Real Estate sector entities.


  • Coordinate with Department/Section Heads within Wholesale Banking to consolidate cross-sales efforts.


  • Independently engage with assigned clients to understand their business and banking needs.


  • Receive and review credit applications from new and existing Real Estate sector clients.


  • Review internal credit ratings and RAROC for lending clients, updating annually or as new facilities/information arise.


  • Collaborate closely with ARMs/Credit Analysts to assess credit applications, including financial statements, and translate financial soundness into credit assessments before making credit recommendations to the Credit Committee.


  • Manage service and account management needs of designated Real Estate sector clients.



RequirementsQualifications & Experience
  • University graduate with a degree in Business, Banking, Finance, or a related discipline.


  • Master's degree in Management or related field is an advantage.


  • Professional certifications such as CFA, CPA, CA, or CMA are preferred.


  • 8-12 years of experience in the financial services or banking industry with responsibilities related to business or relationship management in the Real Estate sector.


  • Strong understanding of the local banking industry and familiarity with best practices across various economic sectors.


  • Knowledge of wholesale banking and broader industry trends relevant to the Real Estate sector.



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Relationship Manager (Wholesale Banking)

Doha, Doha Doha Bank

Posted 6 days ago

Job Viewed

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Job Description

We are seeking an experienced and dynamic Relationship Manager to join our growing team at Doha Bank. In this role, you will be responsible for developing new business opportunities, managing a portfolio of corporate clients, and providing tailored financial solutions to meet their evolving needs. Candidates with experience in sectors such as Trading & Manufacturing, Services, Contracting, Real Estate, and Small and Medium Enterprises (SME) are highly encouraged to apply.

Key Responsibilities:

  • Develop and manage strong, lasting relationships with corporate clients to ensure high customer satisfaction and retention.
  • Identify and pursue new corporate credit sales opportunities to expand Doha Bank’s portfolio.
  • Collaborate with Section Heads and Department Heads to implement corporate banking strategies and business plans.
  • Provide expert advice to clients on suitable banking products and solutions.
  • Manage daily account activities and coordinate service delivery for high-tier corporate clients.
  • Oversee financial statement assessments and guide Relationship Officers on portfolio management.
  • Lead cross-selling efforts across Wholesale Banking teams to maximize revenue potential.
  • Promote Doha Bank’s products and services, ensuring competitive pricing and seamless implementation.

What We’re Looking For:

  • University degree in Business, Finance, or related field (Master’s degree or CFA qualification is a plus).
  • Minimum 10 years of experience in Corporate Banking or a similar role within the banking industry.
  • Strong sales, relationship management, negotiation, and influencing skills.
  • Excellent communication skills in English; Arabic language skills are highly desirable.
  • A strategic thinker with a client-centric approach and a passion for business growth.

Why Doha Bank?

  • Work with one of the region’s leading financial institutions.
  • Drive meaningful client relationships and shape innovative banking solutions.
  • Competitive compensation and career advancement opportunities.
  • Be part of a dynamic, supportive, and high-performing team.
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Senior Credit Relationship Manager

Doha, Doha HSBC

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Credit Relationship Manager - 000LIAN

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government, and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.

We aim to be where the growth is, connecting customers to opportunities and enabling businesses to thrive. As a Senior Credit Manager for the International Mid-Market (IMM) segment, you will play a pivotal role in driving business growth, client acquisition, and portfolio quality, particularly in the IMM segment.

We are currently seeking a high-caliber professional to join our team as a Senior Credit Manager, Client Management, based in Qatar.

Responsibilities:

  • This role is pivotal in shaping the credit strategy for a portfolio of complex, high-value corporate clients operating across multiple jurisdictions. You will be instrumental in driving sound credit decisions, structuring tailored financing solutions, and ensuring a robust risk & returns culture across the portfolio. The position offers exposure to strategic sectors, cross-border transactions, and senior internal and external stakeholders.
  • The International Mid-Market segment focuses on multi-jurisdictional clients with a minimum annual turnover of USD 50 million, with operations across multiple jurisdictions requiring a wide range of HSBC solutions.
  • Conduct complex credit reviews and support the relationship team with credit analysis and facility structuring, focusing on minimizing credit risk.
  • Track the financial performance of clients to ensure continued compliance with banking facility terms.
  • Support key product partners (e.g., Global Payment Solutions, Global Trade Services, Private Bank, Global Markets, Investment Banking) to meet existing customer needs.
  • Stay informed about developments within specific industries, the economy, and regulatory requirements, using current market intelligence to support client conversations.
  • Participate in client meetings and external events to develop and strengthen customer relationships.
  • Prepare documentation for relevant bank committees.
  • Act as a key member of the deal team to ensure transactions are concluded within challenging timeframes, maintaining compliance with bank procedures.
  • Establish effective relationships with Risk Management teams to validate customer risk profiles and ensure sustainable asset growth.
  • Deliver high-quality service by owning customer engagement and acting according to professional standards.
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