22 Customer Inquiries jobs in Doha
Customer Support Specialist
Doha, Doha
Boeing
Posted 12 days ago
Job Viewed
Job Description
Customer Support Specialist page is loaded# Customer Support Specialistremote type: Onsite Joblocations: QAT - Doha, Qatartime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 11, 2025 (14 days left to apply)job requisition id: JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar)
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0
Customer Support Specialist
Doha, Doha
Boeing
Posted 10 days ago
Job Viewed
Job Description
Overview
Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
#J-18808-Ljbffr
Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Customer Support Specialist
Doha, Doha
Boeing
Posted 12 days ago
Job Viewed
Job Description
Customer Support Specialist page is loaded# Customer Support Specialistremote type:
Onsite Joblocations:
QAT - Doha, Qatartime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 11, 2025 (14 days left to apply)job requisition id:
JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar) #J-18808-Ljbffr
Onsite Joblocations:
QAT - Doha, Qatartime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 11, 2025 (14 days left to apply)job requisition id:
JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar) #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 1 day ago
Job Viewed
Job Description
Public Relations & Customer Support Specialist
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.
Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.
You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.
What You’ll Do
- Develop and execute PR strategies to strengthen Calo’s brand image in Qatar
- Manage press releases, media relations, and public events
- Proactively engage with customers via calls, meetings, and digital platforms
- Ensure flawless bilingual communication (Arabic & English)
- Monitor customer feedback and collaborate with internal teams to solve challenges
- Support business development through stakeholder relationship management
- Handle governmental and business clearances with accuracy and efficiency
- Act as the main point of contact for local media and public inquiries
- Identify partnership and community engagement opportunities
- Resolve escalated customer issues with empathy and speed
- Stay ahead of market trends and competitor activity to sharpen CX and PR strategies
What We’re Looking For
- Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities
- Proven track record in client relationship management and media communication
- Skilled in media management, PR, and brand promotion
- Strong understanding of B2B engagement and customer experience best practices
- Familiarity with business clearance processes in Qatar
- Fluent in Arabic and English (spoken and written)
Who You Are
- Charismatic, approachable, and a natural brand ambassador
- Professional and proactive, adaptable in fast-paced environments
- Confident problem-solver with strong decision-making skills
- Able to balance strategic PR priorities with customer service needs
The Hiring Journey
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (30–60 mins)
- 2nd Technical interview with the team (30 mins)
- Culture-fit interview (30 mins)
- Offer stage
Calo is an equal opportunities employer and welcomes applications from diverse candidates.
This advertiser has chosen not to accept applicants from your region.
3
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc
Posted 6 days ago
Job Viewed
Job Description
About Calo
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role MattersThis role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.
Role OverviewAs the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.
You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.
What You’ll Do- Develop and execute PR strategies to strengthen Calo’s brand image in Qatar.
- Manage press releases, media relations, and public events.
- Proactively engage with customers via calls, meetings, and digital platforms.
- Ensure flawless bilingual communication (Arabic & English).
- Monitor customer feedback and collaborate with internal teams to solve challenges.
- Support business development through stakeholder relationship management.
- Handle governmental and business clearances with accuracy and efficiency.
- Act as the main point of contact for local media and public inquiries.
- Identify partnership and community engagement opportunities.
- Resolve escalated customer issues with empathy and speed.
- Stay ahead of market trends and competitor activity to sharpen CX and PR strategies.
- Nationality: Qatari
- Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities.
- Proven track record in client relationship management and media communication.
- Skilled in media management, PR, and brand promotion.
- Strong understanding of B2B engagement and customer experience best practices.
- Familiarity with business clearance processes in Qatar.
- Fluent in Arabic and English (spoken and written).
- Charismatic, approachable, and a natural brand ambassador
- Professional and proactive, adaptable in fast-paced environments
- Confident problem-solver with strong decision-making skills
- Able to balance strategic PR priorities with customer service needs
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (30–60 mins)
- 2nd Technical interview with the team (30 mins)
- Culture-fit interview (30 mins)
- Offer stage
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 1 day ago
Job Viewed
Job Description
Public Relations & Customer Support Specialist
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.
#J-18808-Ljbffr
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc
Posted 6 days ago
Job Viewed
Job Description
About Calo
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do
Develop and execute PR strategies to strengthen Calo’s brand image in Qatar. Manage press releases, media relations, and public events. Proactively engage with customers via calls, meetings, and digital platforms. Ensure flawless bilingual communication (Arabic & English). Monitor customer feedback and collaborate with internal teams to solve challenges. Support business development through stakeholder relationship management. Handle governmental and business clearances with accuracy and efficiency. Act as the main point of contact for local media and public inquiries. Identify partnership and community engagement opportunities. Resolve escalated customer issues with empathy and speed. Stay ahead of market trends and competitor activity to sharpen CX and PR strategies. What We’re Looking For
Nationality: Qatari Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities. Proven track record in client relationship management and media communication. Skilled in media management, PR, and brand promotion. Strong understanding of B2B engagement and customer experience best practices. Familiarity with business clearance processes in Qatar. Fluent in Arabic and English (spoken and written). Who You Are
Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey
Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Ready to Join?
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!
#J-18808-Ljbffr
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do
Develop and execute PR strategies to strengthen Calo’s brand image in Qatar. Manage press releases, media relations, and public events. Proactively engage with customers via calls, meetings, and digital platforms. Ensure flawless bilingual communication (Arabic & English). Monitor customer feedback and collaborate with internal teams to solve challenges. Support business development through stakeholder relationship management. Handle governmental and business clearances with accuracy and efficiency. Act as the main point of contact for local media and public inquiries. Identify partnership and community engagement opportunities. Resolve escalated customer issues with empathy and speed. Stay ahead of market trends and competitor activity to sharpen CX and PR strategies. What We’re Looking For
Nationality: Qatari Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities. Proven track record in client relationship management and media communication. Skilled in media management, PR, and brand promotion. Strong understanding of B2B engagement and customer experience best practices. Familiarity with business clearance processes in Qatar. Fluent in Arabic and English (spoken and written). Who You Are
Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey
Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Ready to Join?
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 7 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Doha, Doha
ELEVUS ‑ PEOPLE & BUSINESS RESULTS, LDA
Posted 11 days ago
Job Viewed
Job Description
About the job Customer Service Representative
Job Description Book and track progress of shipment Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in a customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: Strong knowledge of the GCC logistics market Strong knowledge of local and regional customs procedure and legislation Understand and be able to exploit customer opportunities within and outside of Qatar
#J-18808-Ljbffr
Job Description Book and track progress of shipment Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in a customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: Strong knowledge of the GCC logistics market Strong knowledge of local and regional customs procedure and legislation Understand and be able to exploit customer opportunities within and outside of Qatar
#J-18808-Ljbffr
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Customer Service Assistant
Doha, Doha
Azadea Group - Lebanon
Posted 21 days ago
Job Viewed
Job Description
The Role
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference - Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times - Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience - Call customers after the delivery service in order to get feedback and monitor customer satisfaction - As requested, perform the duties of the Cashier including the opening and closing of the shop - Handle customers/staff announcement, and ensure appropriate music is being played at the right volume - Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times
Requirements
Qualifications - Bachelor's Degree is a plus - 2 years of experience in retail industry; experience in Customer Service is a major plus - Active participation in at least one sporting activity and strong knowledge of sporting events and products - Fluency in English - Proficiency in MS Office - Attention to details: level 2 - Communication Skills: level 2 - Cultural Awareness: level 2 - Customer Focus: level 2 - Decision Making: level 1 - Initiative: level 2 - Teamwork: level 2
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference - Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times - Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience - Call customers after the delivery service in order to get feedback and monitor customer satisfaction - As requested, perform the duties of the Cashier including the opening and closing of the shop - Handle customers/staff announcement, and ensure appropriate music is being played at the right volume - Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times
Requirements
Qualifications - Bachelor's Degree is a plus - 2 years of experience in retail industry; experience in Customer Service is a major plus - Active participation in at least one sporting activity and strong knowledge of sporting events and products - Fluency in English - Proficiency in MS Office - Attention to details: level 2 - Communication Skills: level 2 - Cultural Awareness: level 2 - Customer Focus: level 2 - Decision Making: level 1 - Initiative: level 2 - Teamwork: level 2
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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