39 Customer Support Specialist jobs in Doha
Customer Support Specialist
Posted 12 days ago
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Customer Support Specialist
Posted 10 days ago
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Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
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Customer Support Specialist
Posted 12 days ago
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Job Description
Onsite Joblocations:
QAT - Doha, Qatartime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 11, 2025 (14 days left to apply)job requisition id:
JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar) #J-18808-Ljbffr
Public Relations & Customer Support Specialist
Posted 1 day ago
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Public Relations & Customer Support Specialist
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.
Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.
You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.
What You’ll Do
- Develop and execute PR strategies to strengthen Calo’s brand image in Qatar
- Manage press releases, media relations, and public events
- Proactively engage with customers via calls, meetings, and digital platforms
- Ensure flawless bilingual communication (Arabic & English)
- Monitor customer feedback and collaborate with internal teams to solve challenges
- Support business development through stakeholder relationship management
- Handle governmental and business clearances with accuracy and efficiency
- Act as the main point of contact for local media and public inquiries
- Identify partnership and community engagement opportunities
- Resolve escalated customer issues with empathy and speed
- Stay ahead of market trends and competitor activity to sharpen CX and PR strategies
What We’re Looking For
- Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities
- Proven track record in client relationship management and media communication
- Skilled in media management, PR, and brand promotion
- Strong understanding of B2B engagement and customer experience best practices
- Familiarity with business clearance processes in Qatar
- Fluent in Arabic and English (spoken and written)
Who You Are
- Charismatic, approachable, and a natural brand ambassador
- Professional and proactive, adaptable in fast-paced environments
- Confident problem-solver with strong decision-making skills
- Able to balance strategic PR priorities with customer service needs
The Hiring Journey
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (30–60 mins)
- 2nd Technical interview with the team (30 mins)
- Culture-fit interview (30 mins)
- Offer stage
Calo is an equal opportunities employer and welcomes applications from diverse candidates.
Public Relations & Customer Support Specialist
Posted 6 days ago
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Job Description
About Calo
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role MattersThis role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.
Role OverviewAs the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.
You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.
What You’ll Do- Develop and execute PR strategies to strengthen Calo’s brand image in Qatar.
- Manage press releases, media relations, and public events.
- Proactively engage with customers via calls, meetings, and digital platforms.
- Ensure flawless bilingual communication (Arabic & English).
- Monitor customer feedback and collaborate with internal teams to solve challenges.
- Support business development through stakeholder relationship management.
- Handle governmental and business clearances with accuracy and efficiency.
- Act as the main point of contact for local media and public inquiries.
- Identify partnership and community engagement opportunities.
- Resolve escalated customer issues with empathy and speed.
- Stay ahead of market trends and competitor activity to sharpen CX and PR strategies.
- Nationality: Qatari
- Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities.
- Proven track record in client relationship management and media communication.
- Skilled in media management, PR, and brand promotion.
- Strong understanding of B2B engagement and customer experience best practices.
- Familiarity with business clearance processes in Qatar.
- Fluent in Arabic and English (spoken and written).
- Charismatic, approachable, and a natural brand ambassador
- Professional and proactive, adaptable in fast-paced environments
- Confident problem-solver with strong decision-making skills
- Able to balance strategic PR priorities with customer service needs
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (30–60 mins)
- 2nd Technical interview with the team (30 mins)
- Culture-fit interview (30 mins)
- Offer stage
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!
#J-18808-LjbffrPublic Relations & Customer Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.
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Public Relations & Customer Support Specialist
Posted 6 days ago
Job Viewed
Job Description
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do
Develop and execute PR strategies to strengthen Calo’s brand image in Qatar. Manage press releases, media relations, and public events. Proactively engage with customers via calls, meetings, and digital platforms. Ensure flawless bilingual communication (Arabic & English). Monitor customer feedback and collaborate with internal teams to solve challenges. Support business development through stakeholder relationship management. Handle governmental and business clearances with accuracy and efficiency. Act as the main point of contact for local media and public inquiries. Identify partnership and community engagement opportunities. Resolve escalated customer issues with empathy and speed. Stay ahead of market trends and competitor activity to sharpen CX and PR strategies. What We’re Looking For
Nationality: Qatari Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities. Proven track record in client relationship management and media communication. Skilled in media management, PR, and brand promotion. Strong understanding of B2B engagement and customer experience best practices. Familiarity with business clearance processes in Qatar. Fluent in Arabic and English (spoken and written). Who You Are
Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey
Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Ready to Join?
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo!
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Help Desk/Communication Focal Point
Posted 12 days ago
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GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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Technical Support Engineer
Posted 9 days ago
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Job Description
Exp: 3 + Years
Qualification: Any degree
Responsibilities- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; Cassandra is an added advantage.
- Excellent knowledge in OOAD, architectural and design patterns.
- Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
- Strong English written and verbal communication skills.
- Knowledge of Web Technologies.
- Familiarity with version control tools like GIT/GitHub.
- 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.
- 2 or more years' experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Willing to work on shift (24/7).
Bachelor's degree in computer science, electrical engineering, computer engineering or related field.
Job Details- Job Type: Contract To Hire
- Job Category: Software Developer
- Job Positions: 8
Technical Support Engineer
Posted 23 days ago
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Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
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