126 Customer Support Specialist jobs in Doha
Technical Support
Doha, Doha
Office Gulf
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Act as the initial point of contact for all computer and system related concerns from clients or other employees
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
- Maintain a working log detailing all required system updates, as well as the date of completion
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
- Resolve technical issues related to network interruptions
- Actively update, maintain and monitor all aspects of computer networks
**Qualifications**:
- A bachelor's degree in computer science or related technology field is preferred
- Industry-specific certification in relevant computer languages or software may be required
- Experience in servicing hardware, printing & scanning is a plus
- 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
- Professional written and interpersonal skills are essential when communicating with customers and clients
- Ability to prioritize and manage several milestones and projects efficiently
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR6,000.00 per month
**Language**:
- Tagalog (preferred)
License/Certification:
- Driving License (preferred)
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Act as the initial point of contact for all computer and system related concerns from clients or other employees
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
- Maintain a working log detailing all required system updates, as well as the date of completion
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
- Resolve technical issues related to network interruptions
- Actively update, maintain and monitor all aspects of computer networks
**Qualifications**:
- A bachelor's degree in computer science or related technology field is preferred
- Industry-specific certification in relevant computer languages or software may be required
- Experience in servicing hardware, printing & scanning is a plus
- 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
- Professional written and interpersonal skills are essential when communicating with customers and clients
- Ability to prioritize and manage several milestones and projects efficiently
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR6,000.00 per month
**Language**:
- Tagalog (preferred)
License/Certification:
- Driving License (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Specialist
Doha, Doha
Premium Solutions
Posted 6 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000 Hiring Preference: Local candidates only Vacancies: 1 Industry: IT / Fintech Experience Required: Expertise in Vending Machines, Kiosks, or similar systems. Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities:
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 6 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
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2
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 20 days ago
Job Viewed
Job Description
Experience:
3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
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3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
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This advertiser has chosen not to accept applicants from your region.
3
Helpdesk Technical Support
Doha, Doha
PS Tech
Posted today
Job Viewed
Job Description
Doha, Qatar
Short summary of the job: A sales job for smart people and can learn quickly new industries management practices. You will be in charge of the full sales cycle from the opportunity qualification to the negotiation, going through astonishing product demos.
**Responsibilities**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**Challenges**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**Must Have**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**What's great in the job?**
- No outbound calls, you get leads and focus on providing value to them
- You sell management software to directors of SMEs: interesting projects and people
- Large apps scope: CRM, MRP, Accounting, Inventory, HR, Project Mgt, etc.
- Direct coordination with functional consultants for qualification and follow ups
- High commissions for good performers
Job Complexity:
Personal Evolution:
Variability of the Job:
Job Security:
Overachieving Possibilities:
Team / Company Size:
10 / 40 PEOPLE
Avg Deal Size:
$15K
Sales Cycle:
3 MONTHS
Company Growth:
50% YOY
Company Maturity:
PROFITABLE
Need More Info?
- The founder’s story
- The culture
- What people say about us?
**Benefits**:
Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)
PTOs
Vacation, Sick, and paid leaves
Save on commute
Pre-tax commuter benefitsbr
(parking and transit)
Discount Programs
Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more
Prime location
Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.
Sponsored Events
Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event
Sport Activity
Play any sport with colleagues and the bill is covered
Eat & Drink
Peet's and Philz coffee provided all day to order and pantry snacks
Short summary of the job: A sales job for smart people and can learn quickly new industries management practices. You will be in charge of the full sales cycle from the opportunity qualification to the negotiation, going through astonishing product demos.
**Responsibilities**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**Challenges**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**Must Have**
Full sales cycle
Achieve monthly targets
US + Canada Territory
**What's great in the job?**
- No outbound calls, you get leads and focus on providing value to them
- You sell management software to directors of SMEs: interesting projects and people
- Large apps scope: CRM, MRP, Accounting, Inventory, HR, Project Mgt, etc.
- Direct coordination with functional consultants for qualification and follow ups
- High commissions for good performers
Job Complexity:
Personal Evolution:
Variability of the Job:
Job Security:
Overachieving Possibilities:
Team / Company Size:
10 / 40 PEOPLE
Avg Deal Size:
$15K
Sales Cycle:
3 MONTHS
Company Growth:
50% YOY
Company Maturity:
PROFITABLE
Need More Info?
- The founder’s story
- The culture
- What people say about us?
**Benefits**:
Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)
PTOs
Vacation, Sick, and paid leaves
Save on commute
Pre-tax commuter benefitsbr
(parking and transit)
Discount Programs
Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more
Prime location
Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.
Sponsored Events
Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event
Sport Activity
Play any sport with colleagues and the bill is covered
Eat & Drink
Peet's and Philz coffee provided all day to order and pantry snacks
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Doha, Doha
CANDIDZONE Technologies
Posted today
Job Viewed
Job Description
We are hiring a Technical Support Engineer to work under our reputed client in Qatar.
- Contract Duration - 3 months extendable_
**Qualifications**:
- Minimum Diploma/ Bachelor's level or equivalent
- At least 5 years of relevant working experience
- IT Industry Certifications required
- Work visa under Secondment, Freelance
- Available to join immediately with valid QID
- Residing in Qatar
**Interested applicants**: forward the CV's through WhatsApp at
+974 70788820
**Job Types**: Full-time, Contract
Contract length: 3 months
**Salary**: QAR1.00 per month
Application Question(s):
- Are you in Doha?
**Experience**:
- TS Engineer: 4 years (required)
- Contract Duration - 3 months extendable_
**Qualifications**:
- Minimum Diploma/ Bachelor's level or equivalent
- At least 5 years of relevant working experience
- IT Industry Certifications required
- Work visa under Secondment, Freelance
- Available to join immediately with valid QID
- Residing in Qatar
**Interested applicants**: forward the CV's through WhatsApp at
+974 70788820
**Job Types**: Full-time, Contract
Contract length: 3 months
**Salary**: QAR1.00 per month
Application Question(s):
- Are you in Doha?
**Experience**:
- TS Engineer: 4 years (required)
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Doha, Doha
Candidzone
Posted today
Job Viewed
Job Description
IMMEDIATE HIRING - TECHNICAL SUPPORT ENGINEER
- Bachelor’s/Diploma Level
- Minimum 5 years of experience
- Good understanding in Desktops, Laptops, Tablets and latest gadgets and its features
- Coordinate with multiple IT vendors and ISP providers
- Provide 2nd level support for Amadeus and Altea Applications
- Ability to work on call-support to ensure 24/7 smooth operation of IT System
- No of requirements - 02
- Joining Date - Immediate
- Nationality - Any
- Gender - Any
- Age - Based on the experience.
- Contract Period - 03 Months (Extendable )
- Secondment (free visa) or labor card (dependent visa) needed from the current sponsor.
For interested and qualified applicants, please send your CV at:
Whatsapp:
+97430788811
**Salary**: QAR6,000.00 - QAR7,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
- Bachelor’s/Diploma Level
- Minimum 5 years of experience
- Good understanding in Desktops, Laptops, Tablets and latest gadgets and its features
- Coordinate with multiple IT vendors and ISP providers
- Provide 2nd level support for Amadeus and Altea Applications
- Ability to work on call-support to ensure 24/7 smooth operation of IT System
- No of requirements - 02
- Joining Date - Immediate
- Nationality - Any
- Gender - Any
- Age - Based on the experience.
- Contract Period - 03 Months (Extendable )
- Secondment (free visa) or labor card (dependent visa) needed from the current sponsor.
For interested and qualified applicants, please send your CV at:
Whatsapp:
+97430788811
**Salary**: QAR6,000.00 - QAR7,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Engineer
Doha, Doha
People Dynamics
Posted today
Job Viewed
Job Description
within defined service level agreements.
- Register all incoming incident/ request and take end to end ownership to track the progress tilll timely closure.
- Good understanding of Desktops, Laptops, tablets and latest tech gadgets and features.
- Ability to work on call-support to ensure 24x7 smooth operations of IT system.
- Good practice of time management, Prioritization of task and calls with multitasking.
- Minimum 5 years relevant working experience
**Job Type**: Contract
Contract length: 3 months
**Salary**: QAR7,000.00 - QAR9,000.00 per month
- Register all incoming incident/ request and take end to end ownership to track the progress tilll timely closure.
- Good understanding of Desktops, Laptops, tablets and latest tech gadgets and features.
- Ability to work on call-support to ensure 24x7 smooth operations of IT system.
- Good practice of time management, Prioritization of task and calls with multitasking.
- Minimum 5 years relevant working experience
**Job Type**: Contract
Contract length: 3 months
**Salary**: QAR7,000.00 - QAR9,000.00 per month
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Engineer
Doha, Doha
CANDIDZONE Technologies
Posted today
Job Viewed
Job Description
We are hiring Technical Support Engineer to work under our reputed client in Qatar.
**Minimum requirements**:
- Bachelor’s Degree in Computer Engineering.
- 5 years’ experience in financial services with a specialization in the provision of technical support
- Bilingual preferred (English & Arabic)
- Residing in Qatar
**Interested applicants**:forward the CV's through WhatsApp at +974 70788820.
Application Question(s):
- Are you residing in Qatar?
**Experience**:
- Financial services: 5 years (required)
**Language**:
- Arabic (preferred)
License/Certification:
- Training courses & certification in comp hardware & software (required)
**Minimum requirements**:
- Bachelor’s Degree in Computer Engineering.
- 5 years’ experience in financial services with a specialization in the provision of technical support
- Bilingual preferred (English & Arabic)
- Residing in Qatar
**Interested applicants**:forward the CV's through WhatsApp at +974 70788820.
Application Question(s):
- Are you residing in Qatar?
**Experience**:
- Financial services: 5 years (required)
**Language**:
- Arabic (preferred)
License/Certification:
- Training courses & certification in comp hardware & software (required)
This advertiser has chosen not to accept applicants from your region.
8
IT Technical Support Officer
Doha, Doha
People Dynamics
Posted 7 days ago
Job Viewed
Job Description
The job of an IT Recruiter is to identify, screen, and qualify candidates for IT positions. The recruiter also reviews and presents resumes to hiring managers.
Responsibilities:- Reviews the job descriptions to better understand the needs of the hiring manager and asks questions that will help identify the right candidate(s).
- Understands the technology, technical roles, and technical skills required by the role.
- Sources and identifies candidates for the role.
- Screens and assesses the competence of candidates against a technical job description.
- Interviews and meets candidates in person, via telephone, or video conference to assess their qualifications.
- Follows up and keeps candidates updated on the status of their applications.
- Presents candidate profiles to the hiring manager.
- Minimum of 5 years experience in technical or IT recruitment.
- Relevant education; degree holder preferred.
- GCC experience is an added advantage.
- Good written and verbal communication skills.
- Must be good at dealing with people, exhibiting self-confidence and maturity in various situations.
- Technology knowledge – ability to understand technology and keep abreast of technology trends.
People Dynamics is an Integrated Human Resources Solutions Provider committed to delivering the best HR solutions and practices to our clients. We ensure long-term sustainability of our solutions by being closely engaged with our clients during and post-implementation. We have partnered with prominent HR practitioners who provide us with superior international resources and capabilities, and our shared code of conduct and commitment to excellence ensures consistent standards of performance and ethics.
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