83 Customer Support Specialist jobs in Doha
Technical Support Specialist
Doha, Doha
Premium Solutions
Posted 17 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000 Hiring Preference: Local candidates only Vacancies: 1 Industry: IT / Fintech Experience Required: Expertise in Vending Machines, Kiosks, or similar systems. Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities:
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Specialist
Doha, Doha
cPanel, L.L.C.
Posted 18 days ago
Job Viewed
Job Description
We are currently seeking a dedicated and skilled individual to join our internal team as a Technical Support Specialist. This role will involve providing comprehensive technical support to our internal team members across various business entities. They will be responsible for troubleshooting IT-related hardware and software issues, assisting with internet connections, and GPS systems, and implementing software solutions. Responsibilities Provide technical support for IT-related hardware, including troubleshooting and maintenance. Assist in setting up and troubleshooting internet connections and assistance with GPS systems . Implement software solutions and provide support for software-related tasks, including configuration and updates.customer for this feature. Requirements
A valid driving license is a must. Passionate, committed, and confident individual. Currently available inQatar Ability to work independently and as part of a team.
Must Have
Bachelor's degree in Computer Science, Information Technology, or related field preferred. Strong understanding of IT hardware, software, and networking principles. Excellent communication and interpersonal skills.
#J-18808-Ljbffr
A valid driving license is a must. Passionate, committed, and confident individual. Currently available inQatar Ability to work independently and as part of a team.
Must Have
Bachelor's degree in Computer Science, Information Technology, or related field preferred. Strong understanding of IT hardware, software, and networking principles. Excellent communication and interpersonal skills.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Application Support Specialist
Doha, Doha
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
Posted today
Job Viewed
Job Description
Application Support & Release Manager
Experience: 6+ years
Job SummaryWe are seeking an Application Support & Release Manager to support our team in Qatar. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. Ideal candidates are proactive, value continuous learning, and thrive in a collaborative environment.
Role Responsibilities- Release Planning, Execution & Deployment
- Defining release timelines and coordinating with development and business teams
- Managing dependencies and ensuring deployment readiness
- Define and maintain the release calendar and timelines in collaboration with development and business teams.
- Plan, schedule, and coordinate release windows and deployment activities across multiple applications and platforms.
- Identify and manage interdependencies among application teams to ensure conflict-free releases.
- Ensure release readiness including environment setup, approvals, documentation, and stakeholder alignment.
- Act as the main contact point between Development, QA, Business, and IT Operations for all release-related activities.
- Facilitate regular release meetings, ensuring transparency and alignment with business priorities.
- Communicate release plans, status updates, and post-release reports clearly and promptly.
- Oversee application support post-release to ensure issues are tracked and resolved efficiently.
- Collaborate with support teams for root cause analysis and process improvements.
- Maintain and update release documentation, runbooks, and issue logs.
Please send your updated CV along with the following details to :
- Full Name
- Current Location
- Visa Status
- Total Years of Experience
- Relevant Years of Experience
- Current Salary
- Expected Salary
- Notice Period
- Reason for Leaving
RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS). We deliver cutting-edge services across banking, wealth management, and e-commerce, leveraging AI, cloud, big data, and blockchain technologies. With regional hubs in 10 countries and a global delivery network, we support clients across Asia, North America, and the Middle East in digital transformation and sustainable growth. Join RiDiK to be part of an innovative, fast-growing team shaping the future of technology.
Thanks & Regards,
Rituparna Das
IT Recruiter
CLPS Inc.
India HP/Whatsapp:
India Office:
This advertiser has chosen not to accept applicants from your region.
2
IT SUPPORT SPECIALIST
Doha, Doha
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 12 days ago
Job Viewed
Job Description
Job Title: IT SUPPORT SPECIALIST
Company: KILONEWTONS
Location: Doha, Qatar
Experience: 3+ Years
About KILONEWTONS
KILONEWTONS is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support to 100+ users
Troubleshoot hardware/software issues (Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365 environments
Configure and maintain network infrastructure (LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software with proper licensing
Maintain IT inventory and procurement processes
Train staff on new technologies and security best practices
Document solutions for knowledge base
Must-Have Skills
3+ years in IT support/helpdesk roles
Technical Expertise In
Experience with Azure AD/Intune
Knowledge of cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your CV + Certifications to:
Subject: "IT SUPPORT SPECIALIST Application - Your Name "
Website:
Company: KILONEWTONS
Location: Doha, Qatar
Experience: 3+ Years
About KILONEWTONS
KILONEWTONS is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support to 100+ users
Troubleshoot hardware/software issues (Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365 environments
Configure and maintain network infrastructure (LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software with proper licensing
Maintain IT inventory and procurement processes
Train staff on new technologies and security best practices
Document solutions for knowledge base
Must-Have Skills
3+ years in IT support/helpdesk roles
Technical Expertise In
- Windows 10/11 & Server OS
- Microsoft 365 Admin Center
- Basic networking (TCP/IP, DNS, DHCP)
- Remote support tools (TeamViewer, AnyDesk) Certifications Preferred:
- CompTIA A+/Network+
- Microsoft Certified: Modern Desktop Administrator Soft Skills:
- Excellent problem-solving abilities
- Customer service orientation
- Ability to explain tech concepts to non-tech users
Experience with Azure AD/Intune
Knowledge of cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your CV + Certifications to:
Subject: "IT SUPPORT SPECIALIST Application - Your Name "
Website:
This advertiser has chosen not to accept applicants from your region.
3
Application Support Specialist
Doha, Doha
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
Posted today
Job Viewed
Job Description
Application Support & Release Manager
Experience: 6+ years
Job SummaryWe are seeking an Application Support & Release Manager to support our team in Qatar. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. Ideal candidates are proactive, value continuous learning, and thrive in a collaborative environment.
Role Responsibilities- Release Planning, Execution & Deployment
- Defining release timelines and coordinating with development and business teams
- Managing dependencies and ensuring deployment readiness
- Define and maintain the release calendar and timelines in collaboration with development and business teams.
- Plan, schedule, and coordinate release windows and deployment activities across multiple applications and platforms.
- Identify and manage interdependencies among application teams to ensure conflict-free releases.
- Ensure release readiness including environment setup, approvals, documentation, and stakeholder alignment.
- Act as the main contact point between Development, QA, Business, and IT Operations for all release-related activities.
- Facilitate regular release meetings, ensuring transparency and alignment with business priorities.
- Communicate release plans, status updates, and post-release reports clearly and promptly.
- Oversee application support post-release to ensure issues are tracked and resolved efficiently.
- Collaborate with support teams for root cause analysis and process improvements.
- Maintain and update release documentation, runbooks, and issue logs.
Please send your updated CV along with the following details to :
- Full Name
- Current Location
- Visa Status
- Total Years of Experience
- Relevant Years of Experience
- Current Salary
- Expected Salary
- Notice Period
- Reason for Leaving
RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS). We deliver cutting-edge services across banking, wealth management, and e-commerce, leveraging AI, cloud, big data, and blockchain technologies. With regional hubs in 10 countries and a global delivery network, we support clients across Asia, North America, and the Middle East in digital transformation and sustainable growth. Join RiDiK to be part of an innovative, fast-growing team shaping the future of technology.
Thanks & Regards,
Rituparna Das
IT Recruiter
CLPS Inc.
India HP/Whatsapp: +91
India Office: +65 68178695
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
IT SUPPORT SPECIALIST
Doha, Doha
HealthCare Dynamics Gen. Trading Company W.L.L
Posted today
Job Viewed
Job Description
Job Title: IT SUPPORT SPECIALIST
Company: KILONEWTONS
Location: Doha, Qatar
Experience: 3+ Years
About KILONEWTONS
KILONEWTONS is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support to 100+ users
Troubleshoot hardware/software issues (Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365 environments
Configure and maintain network infrastructure (LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software with proper licensing
Maintain IT inventory and procurement processes
Train staff on new technologies and security best practices
Document solutions for knowledge base
Must-Have Skills
3+ years in IT support/helpdesk roles
Technical Expertise In
Experience with Azure AD/Intune
Knowledge of cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your CV + Certifications to:
Subject: “IT SUPPORT SPECIALIST Application – (Your Name)”
Website: #J-18808-Ljbffr
Company: KILONEWTONS
Location: Doha, Qatar
Experience: 3+ Years
About KILONEWTONS
KILONEWTONS is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support to 100+ users
Troubleshoot hardware/software issues (Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365 environments
Configure and maintain network infrastructure (LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software with proper licensing
Maintain IT inventory and procurement processes
Train staff on new technologies and security best practices
Document solutions for knowledge base
Must-Have Skills
3+ years in IT support/helpdesk roles
Technical Expertise In
- Windows 10/11 & Server OS
- Microsoft 365 Admin Center
- Basic networking (TCP/IP, DNS, DHCP)
- Remote support tools (TeamViewer, AnyDesk) Certifications Preferred:
- CompTIA A+/Network+
- Microsoft Certified: Modern Desktop Administrator Soft Skills:
- Excellent problem-solving abilities
- Customer service orientation
- Ability to explain tech concepts to non-tech users
Experience with Azure AD/Intune
Knowledge of cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your CV + Certifications to:
Subject: “IT SUPPORT SPECIALIST Application – (Your Name)”
Website: #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
IT SUPPORT SPECIALIST
Doha, Doha
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 12 days ago
Job Viewed
Job Description
Job Title: IT SUPPORT SPECIALIST
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
3+ Years
About KILONEWTONS
KILONEWTONS
is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support
to 100+ users
Troubleshoot hardware/software issues
(Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365
environments
Configure and maintain network infrastructure
(LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software
with proper licensing
Maintain IT inventory
and procurement processes
Train staff
on new technologies and security best practices
Document solutions
for knowledge base
Must-Have Skills
3+ years
in
IT support/helpdesk roles
Technical Expertise In
Windows 10/11 & Server OS Microsoft 365 Admin Center Basic networking (TCP/IP, DNS, DHCP) Remote support tools (TeamViewer, AnyDesk) Certifications Preferred: CompTIA A+/Network+ Microsoft Certified: Modern Desktop Administrator Soft Skills: Excellent problem-solving abilities Customer service orientation Ability to explain tech concepts to non-tech users
Bonus Skills (Preferred)
Experience with
Azure AD/Intune
Knowledge of
cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your
CV + Certifications
to:
Subject:
“IT SUPPORT SPECIALIST Application – (Your Name)”
Website:
#J-18808-Ljbffr
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
3+ Years
About KILONEWTONS
KILONEWTONS
is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
Key Responsibilities
Provide 1st/2nd line technical support
to 100+ users
Troubleshoot hardware/software issues
(Windows, macOS, mobile devices)
Manage Active Directory, Exchange, and Office 365
environments
Configure and maintain network infrastructure
(LAN/WLAN, VPN, firewalls)
Install and upgrade systems/software
with proper licensing
Maintain IT inventory
and procurement processes
Train staff
on new technologies and security best practices
Document solutions
for knowledge base
Must-Have Skills
3+ years
in
IT support/helpdesk roles
Technical Expertise In
Windows 10/11 & Server OS Microsoft 365 Admin Center Basic networking (TCP/IP, DNS, DHCP) Remote support tools (TeamViewer, AnyDesk) Certifications Preferred: CompTIA A+/Network+ Microsoft Certified: Modern Desktop Administrator Soft Skills: Excellent problem-solving abilities Customer service orientation Ability to explain tech concepts to non-tech users
Bonus Skills (Preferred)
Experience with
Azure AD/Intune
Knowledge of
cybersecurity best practices
Arabic language proficiency
Why Join KILONEWTONS?
Work with advanced enterprise systems
Professional certification sponsorship
Air-conditioned office environment
Clear career progression path
How To Apply
Email your
CV + Certifications
to:
Subject:
“IT SUPPORT SPECIALIST Application – (Your Name)”
Website:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Learning Support Specialist
Doha, Doha
Qatar University
Posted today
Job Viewed
Job Description
1. Support in the implementation of Learning Support plan, strategies and actions in line with the University/College strategies for the development and enhancement of studentsâ learning experience and education.
2. Prepare Learning Support program schedules and update them when necessary.
3. Responsible to manage Learning Support social media accounts, and publicity and awareness Campaigns.
4. Establish collaborative relationships with Information Technology Services Directorate and other academic departments.
5. Supervise faculty/Graduate Assistants/Teaching Assistants.
6. Monitor Learning Support Coordinators.
7. Establish constructive relationships with students individually or in groups and interact with them to know their learning needs.
8. Analyze Learning Support Section statistics data and prepare periodical reports.
9. Perform other tasks and duties that may be occasionally required in order to meet the requirements of the role and the aims of the University.
**Qualifications**:
BachelorâÂÂs degree from a reputable university in related field.
A certification in a relevant discipline from an accredited institution is a plus.
Required Documents
**Non Academic**:
- Curriculum Vitae with cover letter.
- Experience Certificates.
- Highest Academic Qualification.
**Academic**:
- Current Curriculum Vitae with Cover letter.
- Teaching,research, and service philosophy.
- Copy of highest earned credential (transcript of highest degree if graduated from an institution where course work was completed.However, if no course work was completed,an copy of certificate letter from the registrar of your highest credential granting institution regarding your highest academic degree).
**Benefits**:
**Non Academic**:
- Competitive tax-free salary.
- Housing allowance in accordance with HRM Law.
- Annual leave in accordance with HRM Law.
- End-of-contract indemnity.
**Academic**:
- A three-year renewable contract.
- Salary is commensurate with experience.
- Tax-free salary.
- Furnished accommodation in accordance with QU HR policies.
- Annual air tickets for faculty member and dependents in accordance with QU HR policies.
- Private health care and health insurance in accordance with QU HR policies.
- Annual leave in accordance with QU HR policies.
- End-of-contract indemnity.
2. Prepare Learning Support program schedules and update them when necessary.
3. Responsible to manage Learning Support social media accounts, and publicity and awareness Campaigns.
4. Establish collaborative relationships with Information Technology Services Directorate and other academic departments.
5. Supervise faculty/Graduate Assistants/Teaching Assistants.
6. Monitor Learning Support Coordinators.
7. Establish constructive relationships with students individually or in groups and interact with them to know their learning needs.
8. Analyze Learning Support Section statistics data and prepare periodical reports.
9. Perform other tasks and duties that may be occasionally required in order to meet the requirements of the role and the aims of the University.
**Qualifications**:
BachelorâÂÂs degree from a reputable university in related field.
A certification in a relevant discipline from an accredited institution is a plus.
Required Documents
**Non Academic**:
- Curriculum Vitae with cover letter.
- Experience Certificates.
- Highest Academic Qualification.
**Academic**:
- Current Curriculum Vitae with Cover letter.
- Teaching,research, and service philosophy.
- Copy of highest earned credential (transcript of highest degree if graduated from an institution where course work was completed.However, if no course work was completed,an copy of certificate letter from the registrar of your highest credential granting institution regarding your highest academic degree).
**Benefits**:
**Non Academic**:
- Competitive tax-free salary.
- Housing allowance in accordance with HRM Law.
- Annual leave in accordance with HRM Law.
- End-of-contract indemnity.
**Academic**:
- A three-year renewable contract.
- Salary is commensurate with experience.
- Tax-free salary.
- Furnished accommodation in accordance with QU HR policies.
- Annual air tickets for faculty member and dependents in accordance with QU HR policies.
- Private health care and health insurance in accordance with QU HR policies.
- Annual leave in accordance with QU HR policies.
- End-of-contract indemnity.
This advertiser has chosen not to accept applicants from your region.
7
Simulator Support Specialist
Doha, Doha
CAE Inc.
Posted today
Job Viewed
Job Description
Role and Responsibilities
JOB QUALIFICATIONS
- Bachelor of Engineering with minimum of 10+ Years related experience on CAE technologies.
- Strong Knowledge of simulated systems and instruments/avionics interface including but not limited to SIM XXI, CAE R3 & R4 technology and 7000 XR.
- Strong Knowledge of motion EMM technologies.
- Strong Knowledge of Visual systems.
- Knowledge of C, C++ and FORTRAN programming languages and scripting languages (Perl).
- Knowledge of Microsoft development tools for Windows platform (Visual Studio 6.0 and higher).
- Self-motivated, dynamic, team player.
- Strong planning and organizational skill. Ability to adapt quickly to changes in technology.
- Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.
- Ability to troubleshoot problems.
- Result-oriented.
- Excellent communication skills.
- Good Knowledge of Windows Environment and PC hardware.
- Knowledge of simulated systems and the interface with Aircraft instruments and avionics.
- Good working knowledge of the following items: Operating system(s), Programming Language(s), Software and System Architecture, Software Development tools and utilities, Software configuration and Management Tools.
- Ability to troubleshoot & debug integrated systems.
- Good understanding of the relevant Configuration Management and Control process.
- Good knowledge of Flight Aerodynamics.
- Experience with Qualification Test Guide.
- Good knowledge of local and International Regulations (EASA), with demonstrated experience, as they pertain to Flight Simulation Training Devices.
As a Simulator Support Specialist, you will be responsible for activities in the following areas:
- Be the point of contact for any complex related technical matter ( software & hardware) for all Simulators.
- Support AOGs.
- Define and Manage Simulator Configuration Control.
- Participate in project reviews as required, review systems architecture to help ensure it meets requirements of project & lead s/w integration of the project.
- Lead and offer technical S/W & H/W support to other support engineers.
- Ensure proper communication within the team regarding simulator status and problems found.
- Debug, Identify and participate actively in solving Software/Hardware problems, Implement fixes (Local and from CAE Mtl) on all simulators.
- Short-term dispatch on AOG situation.
- Will be involved in analysis, review and acceptance of Current & Initial Master QTGs for Simulators.
- Support the recurrent running of Qualification Test Guide (QTG) & Simulator Flight Test Schedule (SFTS).
- Manage Authorities reports for ALL simulators.
- Correct QTG related deficiencies & Implement.
- As applicable, be the main point of contact to the relevant Authorities for all QTG related issues for all simulators.
- Support Service Level Agreement within the Middle-East region.
- Flexible working hours to fit simulator availability. Off the roster, weekday shifts mainly. Possible Roster shift work on temporary basis to replace vacation or sickness leaves when required.
- Interact with customers, other engineers, Authorities and air crews.
- Regional and International Travel may be required to support other TCOPS location.
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
JOB QUALIFICATIONS
- Bachelor of Engineering with minimum of 10+ Years related experience on CAE technologies.
- Strong Knowledge of simulated systems and instruments/avionics interface including but not limited to SIM XXI, CAE R3 & R4 technology and 7000 XR.
- Strong Knowledge of motion EMM technologies.
- Strong Knowledge of Visual systems.
- Knowledge of C, C++ and FORTRAN programming languages and scripting languages (Perl).
- Knowledge of Microsoft development tools for Windows platform (Visual Studio 6.0 and higher).
- Self-motivated, dynamic, team player.
- Strong planning and organizational skill. Ability to adapt quickly to changes in technology.
- Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.
- Ability to troubleshoot problems.
- Result-oriented.
- Excellent communication skills.
- Good Knowledge of Windows Environment and PC hardware.
- Knowledge of simulated systems and the interface with Aircraft instruments and avionics.
- Good working knowledge of the following items: Operating system(s), Programming Language(s), Software and System Architecture, Software Development tools and utilities, Software configuration and Management Tools.
- Ability to troubleshoot & debug integrated systems.
- Good understanding of the relevant Configuration Management and Control process.
- Good knowledge of Flight Aerodynamics.
- Experience with Qualification Test Guide.
- Good knowledge of local and International Regulations (EASA), with demonstrated experience, as they pertain to Flight Simulation Training Devices.
As a Simulator Support Specialist, you will be responsible for activities in the following areas:
- Be the point of contact for any complex related technical matter ( software & hardware) for all Simulators.
- Support AOGs.
- Define and Manage Simulator Configuration Control.
- Participate in project reviews as required, review systems architecture to help ensure it meets requirements of project & lead s/w integration of the project.
- Lead and offer technical S/W & H/W support to other support engineers.
- Ensure proper communication within the team regarding simulator status and problems found.
- Debug, Identify and participate actively in solving Software/Hardware problems, Implement fixes (Local and from CAE Mtl) on all simulators.
- Short-term dispatch on AOG situation.
- Will be involved in analysis, review and acceptance of Current & Initial Master QTGs for Simulators.
- Support the recurrent running of Qualification Test Guide (QTG) & Simulator Flight Test Schedule (SFTS).
- Manage Authorities reports for ALL simulators.
- Correct QTG related deficiencies & Implement.
- As applicable, be the main point of contact to the relevant Authorities for all QTG related issues for all simulators.
- Support Service Level Agreement within the Middle-East region.
- Flexible working hours to fit simulator availability. Off the roster, weekday shifts mainly. Possible Roster shift work on temporary basis to replace vacation or sickness leaves when required.
- Interact with customers, other engineers, Authorities and air crews.
- Regional and International Travel may be required to support other TCOPS location.
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
This advertiser has chosen not to accept applicants from your region.
8
Merchant Support Specialist
Doha, Doha
SkipCash
Posted today
Job Viewed
Job Description
The **Merchant Support Specialist** will be responsible for managing the onboarding process of new merchants, ensuring the smooth activation of Merchant's account. This role requires the ability to collaborate effectively with merchants and internal teams to deliver outstanding service.
**Key Responsibilities**
- Merchant Onboarding: Coordinate and manage the onboarding process for new merchants, including the collection and verification of required documents and information.
- Customer Support: Provide prompt and efficient support to merchants regarding any Tap2phone related issues/queries, resolving problems promptly to minimize disruptions to their operations.
- Data Analysis: Analyze transaction data and generate reports to monitor merchant performance and identify opportunities for improvement.
- Relationship Management: Develop and maintain strong relationships with merchants, serving as their primary point of contact for Tap2phone-related inquiries and support.
**Qualifications &** **Requirements**
- Excellent problem-solving and analytical skills with a keen eye for detail.
- Exceptional communication and interpersonal abilities to interact effectively with merchants and internal teams.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficient in using relevant software and tools, such as Microsoft Excel, for data analysis and reporting.
- Strong commitment to customer satisfaction and service excellence.
- Minimum 1 year of experience in banking sector or financial institution
- driving license and vehicle are required
**Job Types**: Full-time, Permanent
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- financial institution: 1 year (required)
**Language**:
- Hindi, Urdu, Malayalam (required)
License/Certification:
- driving license (required)
**Key Responsibilities**
- Merchant Onboarding: Coordinate and manage the onboarding process for new merchants, including the collection and verification of required documents and information.
- Customer Support: Provide prompt and efficient support to merchants regarding any Tap2phone related issues/queries, resolving problems promptly to minimize disruptions to their operations.
- Data Analysis: Analyze transaction data and generate reports to monitor merchant performance and identify opportunities for improvement.
- Relationship Management: Develop and maintain strong relationships with merchants, serving as their primary point of contact for Tap2phone-related inquiries and support.
**Qualifications &** **Requirements**
- Excellent problem-solving and analytical skills with a keen eye for detail.
- Exceptional communication and interpersonal abilities to interact effectively with merchants and internal teams.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficient in using relevant software and tools, such as Microsoft Excel, for data analysis and reporting.
- Strong commitment to customer satisfaction and service excellence.
- Minimum 1 year of experience in banking sector or financial institution
- driving license and vehicle are required
**Job Types**: Full-time, Permanent
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- financial institution: 1 year (required)
**Language**:
- Hindi, Urdu, Malayalam (required)
License/Certification:
- driving license (required)
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