42 Flight Attendants jobs in Doha
Executive - Customer Service
Posted today
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Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
- Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
- Maintain up-to-date customer records, delivery status reports, and order documentation.
- Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
- Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
- Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
- Follow up on open service requests and ensure escalations are handled promptly.
- Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
- Update customers proactively on order status, stock availability, or delivery timelines.
- Support the preparation of customer service KPIs and periodic service-level reports.
- Recommend process enhancements and digital tools to improve service response and customer satisfaction.
- Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
- Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
- 1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
- Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
- Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
- Bachelor’s degree in Business Administration, Supply Chain, or a related field.
Customer Service Agent
Posted 1 day ago
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Job Description
- Guest Assistance: Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently.
- Customer Inquiries: Address customer queries about promotions, events, and general mall information courteously and promptly.
- Problem Resolution: Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary.
- Event Support: Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience.
- Lost and Found: Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners.
- Mall Navigation: Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services.
- Safety and Security: Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
Customer Service Representative
Posted 10 days ago
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Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrExecutive - Customer Service
Posted today
Job Viewed
Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner. Maintain up-to-date customer records, delivery status reports, and order documentation. Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
Operational Support & Coordination
Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders. Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time. Follow up on open service requests and ensure escalations are handled promptly.
Service Quality & Communication
Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication. Update customers proactively on order status, stock availability, or delivery timelines. Support the preparation of customer service KPIs and periodic service-level reports.
Continuous Improvement
Recommend process enhancements and digital tools to improve service response and customer satisfaction. Participate in service improvement projects, system upgrades, and training initiatives to build service capability. Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
Desired Experience:
1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting. Working knowledge of ERP systems, MS Office, and customer service platforms is preferred. Bachelor’s degree in Business Administration, Supply Chain, or a related field.
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Customer Service Agent
Posted 1 day ago
Job Viewed
Job Description
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
Customer Service Executive
Posted 2 days ago
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Job Description
with " Customer Service Executive
– Qatar" in the subject line.
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Customer Service Executive
Posted 3 days ago
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Job Description
Al Abdulghani Motors Co.
Doha, Qatar
Ref:JB
Job Description
Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services. Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery. Provide regular updates to customers on service progress and follow up as needed. Recommend and upsell additional services based on customer needs and vehicle condition. Maintain and update accurate customer records. Prepare service-based invoices and assist with billing documents. Resolve customer complaints and ensure a smooth, satisfying service experience.
Skills
Female candidate only. Bilingual - English and Arabic. Holding Bachelors Degree. Previous experience in automotive services, especially tinting, PPF installation, and underbody coating. Quality customer service skills. Experience in sales and upselling services. Strong in follow-up and coordination with both customers and internal teams.
Job Details
Job Location
Doha, Qatar
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3
Gender
Female
Degree
Bachelor's degree
About This Company
Al Abdulghani Motors Co.
Automotive Dealership & Distributor
Doha, Qatar
500 employees or more
+974.
Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial &.
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Job Id: PkjkVaREuBQIazSc5BW4X6A2f4wHeMsCvNS/mVpwzy84Z/961qDMvtLPCDpTENuaRtvRn1bAk1OJug49NAAT9lxIQOtQF366CtBorKDTYL5I3GLsogfOkG3Qu5yQqlBaruqte0LT/eZgeQ== Guest Experience Expert (Front Desk Agent)
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Customer Service Representative
Posted 10 days ago
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Customer Service - Telesales
Posted today
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Job Description
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.
**Telesales Representative Responsibilities**:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas.
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Customer Service Representative
Posted today
Job Viewed
Job Description
customer service, local in Qatar, with QID and NOC.
2 years experience,
Asian to speak Hindi and English.
Work Remotely
- No
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)