21 Help Desk Roles jobs in Doha
Customer Support Specialist
Doha, Doha
Boeing
Posted 22 days ago
Job Viewed
Job Description
Overview
Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
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Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
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0
Help Desk/Communication Focal Point
Doha, Doha
GovCIO
Posted today
Job Viewed
Job Description
Overview
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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1
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 3 days ago
Job Viewed
Job Description
Public Relations & Customer Support Specialist
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.
Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.
You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.
What You’ll Do
- Develop and execute PR strategies to strengthen Calo’s brand image in Qatar
- Manage press releases, media relations, and public events
- Proactively engage with customers via calls, meetings, and digital platforms
- Ensure flawless bilingual communication (Arabic & English)
- Monitor customer feedback and collaborate with internal teams to solve challenges
- Support business development through stakeholder relationship management
- Handle governmental and business clearances with accuracy and efficiency
- Act as the main point of contact for local media and public inquiries
- Identify partnership and community engagement opportunities
- Resolve escalated customer issues with empathy and speed
- Stay ahead of market trends and competitor activity to sharpen CX and PR strategies
What We’re Looking For
- Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities
- Proven track record in client relationship management and media communication
- Skilled in media management, PR, and brand promotion
- Strong understanding of B2B engagement and customer experience best practices
- Familiarity with business clearance processes in Qatar
- Fluent in Arabic and English (spoken and written)
Who You Are
- Charismatic, approachable, and a natural brand ambassador
- Professional and proactive, adaptable in fast-paced environments
- Confident problem-solver with strong decision-making skills
- Able to balance strategic PR priorities with customer service needs
The Hiring Journey
- Screening meeting with our TA team (30 mins)
- Technical interview with the hiring manager (30–60 mins)
- 2nd Technical interview with the team (30 mins)
- Culture-fit interview (30 mins)
- Offer stage
Calo is an equal opportunities employer and welcomes applications from diverse candidates.
This advertiser has chosen not to accept applicants from your region.
2
Public Relations & Customer Support Specialist
Doha, Doha
Calo
Posted 1 day ago
Job Viewed
Job Description
About Calo
Launched in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist you will be the face of Calo in Qatar representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives strengthen relationships with B2B partners and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities such as media relations events and brand promotion with hands‑on customer support ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances coordinate with internal teams and actively contribute to growing Calos presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calos brand image in Qatar.
Handle press releases media relations and event planning.
Proactively engage with customers through calls meetings and digital channels.
Maintain excellent communication in both Arabic and English across all interactions.
Monitor customer feedback and work with internal teams to address pain points.
Support business development efforts by building and nurturing relationships with key stakeholders.
Manage and facilitate governmental and business clearances as needed.
Act as the primary point of contact for local media and public inquiries.
Identify opportunities for partnerships collaborations and community engagement.
Handle escalated customer concerns with empathy and efficiency.
Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate Qualifications
Qatari national with excellent communication skills in Arabic and English.
24 years of experience in Public Relations and / or Business Development with customer-facing responsibilities.
Proven experience in managing client relationships and handling media communications.
Knowledge & Competency
Strong understanding of B2B engagement and customer experience.
Skilled in public relations media management and brand promotion.
Knowledge of handling business clearances in Qatar.
Ability to develop and implement customer engagement strategies.
Personality
charismatic confident and approachable. Comfortable being the face of the brand.
Professional proactive and adaptable in fast-paced environments.
Strong problem-solving skills with the ability to think on your feet.
Balanced approach to managing PR priorities alongside customer service needs.
Required Experience Manager
Key Skills Typing, Public Relations, Video Editing, Interviewing, Media Relations, Qualitative Research Interviewing, Research Experience, Social Media Management, Leadership Experience, Public Speaking, Blogging, Writing Skills
Employment Type: Full‑Time
Experience: years
Vacancy: 1
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Launched in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist you will be the face of Calo in Qatar representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives strengthen relationships with B2B partners and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities such as media relations events and brand promotion with hands‑on customer support ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances coordinate with internal teams and actively contribute to growing Calos presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calos brand image in Qatar.
Handle press releases media relations and event planning.
Proactively engage with customers through calls meetings and digital channels.
Maintain excellent communication in both Arabic and English across all interactions.
Monitor customer feedback and work with internal teams to address pain points.
Support business development efforts by building and nurturing relationships with key stakeholders.
Manage and facilitate governmental and business clearances as needed.
Act as the primary point of contact for local media and public inquiries.
Identify opportunities for partnerships collaborations and community engagement.
Handle escalated customer concerns with empathy and efficiency.
Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate Qualifications
Qatari national with excellent communication skills in Arabic and English.
24 years of experience in Public Relations and / or Business Development with customer-facing responsibilities.
Proven experience in managing client relationships and handling media communications.
Knowledge & Competency
Strong understanding of B2B engagement and customer experience.
Skilled in public relations media management and brand promotion.
Knowledge of handling business clearances in Qatar.
Ability to develop and implement customer engagement strategies.
Personality
charismatic confident and approachable. Comfortable being the face of the brand.
Professional proactive and adaptable in fast-paced environments.
Strong problem-solving skills with the ability to think on your feet.
Balanced approach to managing PR priorities alongside customer service needs.
Required Experience Manager
Key Skills Typing, Public Relations, Video Editing, Interviewing, Media Relations, Qualitative Research Interviewing, Research Experience, Social Media Management, Leadership Experience, Public Speaking, Blogging, Writing Skills
Employment Type: Full‑Time
Experience: years
Vacancy: 1
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This advertiser has chosen not to accept applicants from your region.
3
Public Relations & Customer Support Specialist
Doha, Doha
Calo Inc.
Posted 3 days ago
Job Viewed
Job Description
Public Relations & Customer Support Specialist
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.
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Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.
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This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 11 days ago
Job Viewed
Job Description
Overview
Exp: 3 + Years
Qualification: Any degree
Responsibilities- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; Cassandra is an added advantage.
- Excellent knowledge in OOAD, architectural and design patterns.
- Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
- Strong English written and verbal communication skills.
- Knowledge of Web Technologies.
- Familiarity with version control tools like GIT/GitHub.
- 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.
- 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Willing to work on shift (24/7).
Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.
Job Details- Job Type: Contract To Hire
- Job Category: Software Developer
- Job Positions: 8
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Doha, Doha
Arizoglobal
Posted 6 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
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6
Technical Support Specialist
Doha, Doha
Premium Solutions Consultancy
Posted 3 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities :
- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
Requirements
Education :
Experience :
Skills & Attributes :
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Engineer
Doha, Doha
Management Solutions International MSI
Posted 3 days ago
Job Viewed
Job Description
Technical Support Engineer Scope of Work
Service provider to extend client support team by three (3) skilfed teohrical engineers to handle the daily tasks.
Layer 1 and layer 2 support for users and endpoints
Setup and maintain any required software on users
computers°'party peripherals.
So!ving and troubleshooting Network i ssues.
Record any incident or service requests on client Servioe desk system. 5
Supporting our users to secure and save their data.
List and recocd client Endpoints such as computers IP Phones Laptops and printers on asset management system.
Ensure that endpoint$ have the latest updates and security software installed on it
Setup and troubleshoot IOT devices on client Fleet
Create and report incidents telated to security or any abnormal user / s or computer / s behaviour.
Managing file and J)fint servers and appl ying users
permissions.
Cceate and maintain Knowledge base. (T echnicaJ guides. instructions configuration steps).
Ensure that all security measurements applied on al l endpoints
Requirements Good skills in and discover the root cause.
Experience in ditrerent Operating systems for Mobile oomput&rs. and terminals
Abifity to set up and iMtall any kind of software.
Abil i ty lo learn and educate client users of arry new application.
Has a soUd knowledge of endP
Certificates Microsoft MCP. Comp TIA A. Comp TIA N Azure Foundation M365 administration or equivalent
Skills Information Technology, Proactive, Written Communication Skill, Vmware, Written Communication, Networking, Sccm, Azure, Cisco, Vpn, Backups, Management Skill, Tcp / ip, Mcse, Ospf, Nt Backup, Linux, Excel, Communication Skill, Hyperv, Swift, Windows Server, Itil, Project Management Skill, Strong Understanding, Technical Skill, Project Management, Technical Support, Mpls, Technical Skills
Key Skills Database,Jira,Linux,Bank,Java
Employment Type: Full Time
Experience: years
Vacancy: 1
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Service provider to extend client support team by three (3) skilfed teohrical engineers to handle the daily tasks.
Layer 1 and layer 2 support for users and endpoints
Setup and maintain any required software on users
computers°'party peripherals.
So!ving and troubleshooting Network i ssues.
Record any incident or service requests on client Servioe desk system. 5
Supporting our users to secure and save their data.
List and recocd client Endpoints such as computers IP Phones Laptops and printers on asset management system.
Ensure that endpoint$ have the latest updates and security software installed on it
Setup and troubleshoot IOT devices on client Fleet
Create and report incidents telated to security or any abnormal user / s or computer / s behaviour.
Managing file and J)fint servers and appl ying users
permissions.
Cceate and maintain Knowledge base. (T echnicaJ guides. instructions configuration steps).
Ensure that all security measurements applied on al l endpoints
Requirements Good skills in and discover the root cause.
Experience in ditrerent Operating systems for Mobile oomput&rs. and terminals
Abifity to set up and iMtall any kind of software.
Abil i ty lo learn and educate client users of arry new application.
Has a soUd knowledge of endP
Certificates Microsoft MCP. Comp TIA A. Comp TIA N Azure Foundation M365 administration or equivalent
Skills Information Technology, Proactive, Written Communication Skill, Vmware, Written Communication, Networking, Sccm, Azure, Cisco, Vpn, Backups, Management Skill, Tcp / ip, Mcse, Ospf, Nt Backup, Linux, Excel, Communication Skill, Hyperv, Swift, Windows Server, Itil, Project Management Skill, Strong Understanding, Technical Skill, Project Management, Technical Support, Mpls, Technical Skills
Key Skills Database,Jira,Linux,Bank,Java
Employment Type: Full Time
Experience: years
Vacancy: 1
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Technical Support Specialist
Doha, Doha
Premium Solutions Consultancy
Posted 3 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities : Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Requirements Education : Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. Experience : 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market is an advantage. Skills & Attributes : Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently.
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