51 Hotel Management jobs in Doha

Mandarin Oriental, Doha is looking for a

Guest Services Agent

to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you

includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at

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**Job Number** 24051852

**Job Category** Management Development Programs/Interns

**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you
- ll be better prepared to pursue opportunities post graduation. Here
- s to exploring, kickstarting your dream career, and joining us on your journey!

Marriott International is the world
- s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Summary

Become a Guest Service Officer at Park Hyatt Doha and embark on a journey where every interaction shapes unforgettable guest experiences! In this pivotal role, you'll be at the forefront of our guests' journey, assisting with check-in/out, account settlements, and providing invaluable information about our hotel services and local attractions in Doha. With opportunities for engaging conversations and direct impact on guest satisfaction, this role offers a dynamic environment where your passion for hospitality shines.

**Qualifications**:

**Job Number** 23147319

**Job Category** Rooms & Guest Services Operations

**Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

**职位编号** 23147319

**工作类别** Rooms & Guest Services Operations

**地点** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar 在地图中查看

**编制** Full-Time

**远程申请?** N

**重新安置？** N

**职位类型** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。

我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。

您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。

加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。
**从这里扬帆起航**，发挥个人价值，
**追求**人生目标，
**融入**卓越国际团队，
**展现**真我风采。

Offered according to experience. Total Salary comprises of basic salary + housing allowance + transport allowance. Estimated 11,000 QAR - 14,000 QAR (Basic Salary + Housing Allowance + Transportation Allowance). This is +/- R55,000 - R70,000 per month. Transport Allowance per month OR return transportation from accommodation to workplace. Accommodation:

Shared furnished accommodation or accommodation allowance. Annual Economy class flight ticket for the employee to home country. Annual leave:

30 Calendar days. End of service benefit: 3 weeks of basic pay as per Qatar labor law. Notice period:

2 months either side. Probationary period:

First 180 days of employment. ESSENTIAL EDUCATION: Bachelor Degree in Nursing (3 Years Full-time studies). EXPERIENCE: Preferred 5+ years clinical experience after registration and licensing as a registered general nurse. MEDICAL LICENSE: You must have a valid primary license from the country of origin AND you should be eligible for a license from the licensing authority in the State of Qatar to practice as a healthcare professional.

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Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities. The memorable experiences have to start somewhere. So why not with you? We’re looking for a Front Office Supervisor to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement

What We need from you: Previous experience in a 5 star luxury hotel Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency Must speak fluent English

What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities. The memorable experiences have to start somewhere. So why not with you? We’re looking for a Front Office Receptionist to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day:

Responsibilities Ensures incoming guests are given the highest possible personal service. Maintains effective communication with all related departments to ensure smooth service delivery. Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. Greets guests on their arrival ensuring they feel expected and welcome. Ensures the guest receives the accommodation he/she is expecting. Maintains an up-to-date knowledge of hotel and local services and supply information to respond to guest queries. Deals swiftly, efficiently and sensitively to guest complaints and follows through. Maintains awareness of guest profile through the Opera guest history. Using computerized Front Office systems, processes accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges. Receives payments by cash, cheque, credit card or account, adhering to the company Credit Policy at all times. Accurately administers Front Desk Clerical systems and procedures. Provides currency exchange services. Balances accounts of day’s business at end of shift. Comply with all laid down systems and procedures. Records all instances of refused business, with reasons for refusal. Ensures that all bills closed on shift are checked and are closed correctly to the required standard and policy. To regularly check the reception is organized and operating at an efficient standard and checklists are completed and forwarded to supervisors. Promotes the hotel's outlets and special events at all times. Maintains an awareness of competitor’s rates and occupancy levels. Maintains an awareness of rates levels to be sold on a daily basis and occupancy levels. What We Need From You Ideally, you'll have some or all of the following competencies and experience we're looking for: Similar experience in a luxury hotel and/or resort. Strong interpersonal skills and excellent command of written and spoken English. Additional language is an added advantage. Strong organizational skills. Ability to work in a fast-paced environment. Ability to multitask. What We Offer We’ll reward all your hard work with a competitive salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Join to apply for the

Front Office Agent

role at

The Ned & Ned's Club . Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club with access to spaces including a rooftop terrace, a health club with spa, gym, and outdoor pool. Job Purpose:

We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit. Key Responsibilities:

Greet and welcome guests upon arrival and departure with a warm and friendly demeanor. Handle check-ins and check-outs efficiently, following all procedures and protocols. Address and resolve guest inquiries, requests, and complaints promptly and professionally. Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests. Coordinate with other departments to ensure guest satisfaction and seamless operations. Process guest payments, manage cash handling, and maintain accurate records. Ensure the front desk area is clean, organized, and well-stocked with necessary supplies. Uphold The Ned Doha’s standards of excellence and hospitality at all times. Qualifications:

Previous experience in a similar role within the hospitality industry is preferred. Excellent communication and interpersonal skills. Proficiency in hotel management software and front office systems. Strong organizational skills and attention to detail. Ability to handle stressful situations calmly and effectively. Flexibility to work shifts, including evenings, weekends, and holidays. Fluency in English; knowledge of additional languages is an asset. A positive attitude and a commitment to providing outstanding guest service. What’s In It for you?

One of the most iconic places to be and work. Amazing learning and development program. Discounted rates at The Ned Doha. Fantastic career growth opportunities. At The Ned, we celebrate diversity and are committed to being the best place to work, with a leading diversity, equity, and inclusion program. Apply today and join us as a Front Office Agent. Seniority level

Entry level Employment type

Full-time Job function

Management and Manufacturing Industries

Hospitality

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