49 Marriott International jobs in Doha

Overview

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Agent , you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, but you’ll also create the warm atmosphere that makes our guests feel at home in any location.

Open the door to a great stay and endless possibilities at Staybridge Suites Doha Lusail . Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Shop unique items from local and international brands all in one space at My Space Café & Concept Store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10–15-minute drive away.

Every day is different, but you’ll mostly be:

• Be the warm welcome that kicks off a memorable guest experience
• Acknowledge IHG One Rewards members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day’s schedule
• Jump into other ad-hoc duties when your colleagues need your help

• Previous experience in a guest relations, front desk, or hospitality role is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask
• Ability to remain calm and professional under pressure.
• Strong problem-solving skills and attention to detail.

We all know there’s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We’ll help you create the warmest welcome. Whether you’re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay.

As a Guest Services Agent , you will be responsible for:

• Greeting, checking in, and escorting guests promptly to their rooms
• Addressing special guest preferences recorded in guest history profiles
• Handling cash drawer properly as outlined in the MODOH Controller's Policy
• Checking cash float at the beginning and end of each shift to ensure amounts are correct
• Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience
• Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues
• Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports
• Communicating clearly with the Night Duty Manager and Accounting Department
• Establishing a good working knowledge of the hotel outlets and products

As a Guest Services Agent , we expect from you:

• Friendly, enthusiastic, passionate, sociable
• Engaging, genuine, organized
• Minimum of 1 year of Front Office experience
• Minimum of 2 years of experience working in a 5-star hotel environment
• Previous experience working in the Middle East region is an advantage
• Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex

Our commitment to you includes:

• Learning & Development: We craft unique learning programs to support your growth at every career stage.
• MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world.
• Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing.
• Retirement Plans: We provide different retirement plans depending on your service length and role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

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Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Overview

JOB CATEGORY: Customer Service

POSITION: Customer Service Rep

YEARS OF EXPERIENCE: 0-2 Years

GENDER: Female

SALARY RANGE: QAR 1, - QAR 2,

APPLICANT LOCATION: In-country Hire Only

Urgent Requirement - Now Hiring: Customer Service Executive (Female)

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.

Responsibilities:

• Greet and assist customers with professionalism and warmth
• Handle customer queries, complaints, and requests efficiently
• Provide personalized support to ensure a positive shopping experience
• Assist with store operations as required

What We Offer:

• A supportive and professional work environment
• Growth opportunities within the retail industry
• Competitive compensation package

Location: Al Gharrafa, Doha, Qatar.

No Calls please.

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

Overview

Job title: Customer Service Supervisor

Location: Qatar - Doha

Closing date: 01-Oct-2025

Description - External: An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers.

• Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service.
• Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time.
• Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements.
• Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers.
• Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues.
• Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (e.g. attendance, HACCP, KPI’s and labor) as required.
• To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department’s complaint and suggest a preventive/corrective action to avoid recurrence.

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications - External

You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor’s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.

• Computer Literate, with the knowledge of MS Office/Word/Excel.
• Good Communication in English (spoken and written).
• Ability to speak in Arabic will be an added advantage
• Effective Communication skill with internal and external Customers.
• Ability to work under pressure.
• Flexible in working hours.
• Knowledge of Food Safety and Airside Safety.
• Knowledge of Menu Specifications, Matrix and menu cycles.
• Airside driving experience.
• Time Management Skills.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.