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Operations Management Leader

Doha, Doha Stantec

Posted 5 days ago

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Job Description

Requisition Number: 23229BR

Description:

We are seeking an experienced Operations Management Leader to join our team for a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Operations Leader will report directly to the Program Director and will be responsible for leading consulting and client teams in the execution of operational transformation projects.

Key Responsibilities:

  1. Leadership & Team Management:
    • Lead and inspire a cross-functional team of consultants and client personnel dedicated to operational excellence.
    • Promote a culture of collaboration, continuous improvement, and high performance within the team.
  2. Project Development & Execution:
    • Design and implement operational strategies that enhance efficiency, effectiveness, and service delivery related to roads and drainage assets.
    • Oversee the execution of transformational projects, ensuring alignment with client goals and industry standards.
    • Monitor project progress, addressing any issues that arise, and ensuring projects are completed on time and within budget.
  3. Stakeholder Engagement:
    • Work closely with client stakeholders to identify operational challenges and opportunities for improvement.
    • Provide regular updates and reports to the Program Director and client executives on project status, challenges, and outcomes.
  4. Continuous Improvement & Innovation:
    • Stay informed about industry trends, technologies, and best practices in operations management.
    • Facilitate training and workshops to enhance the operational capabilities of the client team.

What We Offer:

  • Competitive salary and a comprehensive benefits package.
  • Opportunity to lead significant operational transformation initiatives within the public sector.
  • A supportive and dynamic work environment.

Qualifications:

Experience:

  • Minimum of 25 years of experience in a relevant area, with at least 15 years in a leading role, preferably within the roads or drainage sectors.
  • Qualified professional who has reached the Senior Management level; capable of providing planning, leadership, direction, and technical expertise to manage complex tasks and multi-discipline projects.
  • Both regional and international experience is required. A minimum of 8 years of experience shall be gained working in North America, W. Europe, Australia, or equivalent.
  • Demonstrated success in leading transformational projects and managing diverse teams.

Education:

  • Bachelor’s degree from a recognized university in the USA, Canada, Western Europe, Australia, or New Zealand. A Master’s degree is preferred.
  • Required relevant Chartered status and Professional License(s).

Skills:

  • Strong leadership and team development skills.
  • Excellent analytical, strategic thinking, and problem-solving abilities.
  • Proficient in operations management principles and methodologies.
  • Outstanding communication and interpersonal skills.

Language Skills:

  • Arabic language skills are preferred but not essential.

About Stantec:

We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.

The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!

Work Location(s): Qatar-Doha

Employment Type: Full-Time

Job Type: Regular

Job Category: Business Management

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Operations Management Leader

Doha, Doha Stantec

Posted 4 days ago

Job Viewed

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Job Description

Requisition Number:

23229BR Description: We are seeking an experienced Operations Management Leader to join our team for a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Operations Leader will report directly to the Program Director and will be responsible for leading consulting and client teams in the execution of operational transformation projects. Key Responsibilities: Leadership & Team Management:

Lead and inspire a cross-functional team of consultants and client personnel dedicated to operational excellence. Promote a culture of collaboration, continuous improvement, and high performance within the team.

Project Development & Execution:

Design and implement operational strategies that enhance efficiency, effectiveness, and service delivery related to roads and drainage assets. Oversee the execution of transformational projects, ensuring alignment with client goals and industry standards. Monitor project progress, addressing any issues that arise, and ensuring projects are completed on time and within budget.

Stakeholder Engagement:

Work closely with client stakeholders to identify operational challenges and opportunities for improvement. Provide regular updates and reports to the Program Director and client executives on project status, challenges, and outcomes.

Continuous Improvement & Innovation:

Stay informed about industry trends, technologies, and best practices in operations management. Facilitate training and workshops to enhance the operational capabilities of the client team.

What We Offer: Competitive salary and a comprehensive benefits package. Opportunity to lead significant operational transformation initiatives within the public sector. A supportive and dynamic work environment. Qualifications: Experience: Minimum of 25 years of experience in a relevant area, with at least 15 years in a leading role, preferably within the roads or drainage sectors. Qualified professional who has reached the Senior Management level; capable of providing planning, leadership, direction, and technical expertise to manage complex tasks and multi-discipline projects. Both regional and international experience is required. A minimum of 8 years of experience shall be gained working in North America, W. Europe, Australia, or equivalent. Demonstrated success in leading transformational projects and managing diverse teams. Education: Bachelor’s degree from a recognized university in the USA, Canada, Western Europe, Australia, or New Zealand. A Master’s degree is preferred. Required relevant Chartered status and Professional License(s). Skills: Strong leadership and team development skills. Excellent analytical, strategic thinking, and problem-solving abilities. Proficient in operations management principles and methodologies. Outstanding communication and interpersonal skills. Language Skills: Arabic language skills are preferred but not essential. About Stantec: We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary. The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us! Work Location(s):

Qatar-Doha Employment Type:

Full-Time Job Type:

Regular Job Category:

Business Management

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SharePoint Operations/Basic Records Management

Doha, Doha GovCIO

Posted 12 days ago

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Job Description

Overview

GovCIO is currently hiring for SharePoint Operations/Base Records Management. This position will be located in Qatar and will be an onsite position. Responsibilities

Provide SharePoint operation and other web technology support. The contractor shall: Administer, operate, maintain and sustain AFCENT SharePoint and other web technologies for standardized layout development, accessibility, and security; Ensure information is cleared by the local Public Affairs office prior to publishing; Ensure pages are not programmed with other languages without written approval from the AFCENT Network Operations and Security Center (NOSC); Provide training to local end users, site owners, and knowledge managers (KM); Ensure web technologies are IAW AFCENT Web Standardization Concept of Operations and Special Instructions to Communicators (SPIN-C); Coordinate with the NOSC to maintain the integrity of enterprise applications; During troop rotation, update pages with new Points of Contact (POCs) within the first two weeks of the active duty POC’s rotation; Update web pages within 72 hours of receiving an update request; Coordinate squadron update requests with site owners; Attend and participate in NOSC-directed meetings and conferences. Provide base records management support. The contractor shall: Augment the Base Record Manager, Base Publication Manager, and the Base Privacy Manager; Perform maintenance and management of physical records, electronic records, publications, and SharePoint; Serve as the record custodian and provide continuity between active duty member rotations. Qualifications

High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Microsoft-Certified Technology Specialist - SharePoint and SharePoint Server; AND Microsoft-Certified Information Technology - SharePoint Administrator; AND Associate level experience in: design, maintenance, and operation of medium to large SharePoint Farm; understanding SharePoint infrastructure and administering other supported technology; creating custom workflows; business process analysis and understanding of user and functional requirements; business process mapping; system implementation (e.g., conceptual and detailed design, configuration, requirements process analysis, and testing; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add-on devices; systems management, monitoring, and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance, and sustainment. Associate level of experience in: Microsoft Office SharePoint Server 2013 or later; SharePoint Designer 2013 or later; Microsoft SQL Server 2012 or later; Microsoft Customer Relationship Management; Microsoft Active Directory Federated Service; Microsoft Enterprise Server 2012 or later; Microsoft Windows Operating Systems; Microsoft Active Directory; Collaboration, portals, enterprise search, enterprise content management, business data catalog, shared services provider; Creating/assembling custom web parts, specifically for enterprise search functionality and web part user interface elements customizations; SharePoint templates, application templates, master pages, and role-based templates, custom handlers; STSDEV with Visual Studio 2015 Enterprise or later; XML, AJAX, web services, and XSLT; .NET framework, to include .NET 2.0, 3.0, and 3.5; and creating custom controls in .NET and deploying them in SharePoint 2013 or later. Associate level of experience in analyzing and troubleshooting military networks as specified in the TO. Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range

The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range : USD $61,850.00 - USD $75,566.00 /Yr.

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Business Process Improvement Specialist - Qatar

Doha, Doha 1Recruit International

Posted 23 days ago

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Job Description

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom
• Public Works Government Authority
• Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity.

Your responsibilities in the role will include:

  1. Understand, document and improve the current working processes across functions (Core and Support functions) in detail.
  2. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
  3. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy.
  4. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies.
  5. Lead process owners and stakeholders through the business process improvement process.
  6. Perform effective change management to ensure sustainability of changes.
  7. Help develop the corporate continuous improvement project plan.
  8. Provide change inputs to existing Enterprise Systems based on business processes.
  9. Discover opportunities and conduct business process benchmarking with other companies.
  10. Manage process improvement projects in the organization using industry-standard project management techniques.

Essential attributes include:

  1. Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded.
  2. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable.
  3. Ability to map processes including identifying critical path and areas to improve within the processes.
  4. Ability to undertake sensitivity analysis for the existing processes.
  5. Experience and knowledge in Quality Management tools (TQM, EFQM).
  6. Experience in Construction industry with focus on Public Works or Utility services.
  7. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software.
  8. Strong analytical and problem-solving skills with the ability to exercise mature judgment.
  9. Problem solver with out of the box thinking.
  10. Exposure to statistical tools for analysing processes is desirable.
  11. Lean or Six Sigma training and implementation experience is desirable.
  12. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment.
  13. Arabic language fluency is desirable.

An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

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Business Process Improvement Specialist - Qatar

Doha, Doha 1Recruit International

Posted 23 days ago

Job Viewed

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Job Description

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom • Public Works Government Authority • Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity. Your responsibilities in the role will include: Understand, document and improve the current working processes across functions (Core and Support functions) in detail. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies. Lead process owners and stakeholders through the business process improvement process. Perform effective change management to ensure sustainability of changes. Help develop the corporate continuous improvement project plan. Provide change inputs to existing Enterprise Systems based on business processes. Discover opportunities and conduct business process benchmarking with other companies. Manage process improvement projects in the organization using industry-standard project management techniques. Essential attributes include: Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable. Ability to map processes including identifying critical path and areas to improve within the processes. Ability to undertake sensitivity analysis for the existing processes. Experience and knowledge in Quality Management tools (TQM, EFQM). Experience in Construction industry with focus on Public Works or Utility services. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software. Strong analytical and problem-solving skills with the ability to exercise mature judgment. Problem solver with out of the box thinking. Exposure to statistical tools for analysing processes is desirable. Lean or Six Sigma training and implementation experience is desirable. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment. Arabic language fluency is desirable. An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

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JOB ID: 2305 – Management Trainee – Operations Executive

Doha, Doha Manforce Group

Posted 1 day ago

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Overview

JOB ID: 2305 – Management Trainee – Operations Executive

Job description

Management Trainee – Operations Department

Position Overview

As a Management Trainee – Operations Executive, you will play a pivotal role in ensuring the smooth and efficient mobilization of workers to assigned project sites. You will be responsible for maintaining impeccable standards of compliance, client satisfaction, and coordination with various departments. Additionally, you will be engaged in auditing and process mapping activities, contributing to the overall success of the operations team.

Key Responsibilities
  • MOBILIZATION MANAGEMENT: Coordinate the entire process of mobilizing workers to their designated project sites, ensuring timely deployment and adherence to the mobilization schedule.
  • ZERO DEVIATIONS: Ensure that all worker movements are executed with zero deviations from the planned schedule/ Rosters, promptly addressing any unforeseen issues or challenges.
  • CLIENT REQUIREMENTS: Collaborate with the Business Development, Site Supervisors, Client Focal Personnel team to meet short-term workforce requirements for clients, striving to fulfill their needs efficiently and effectively.
  • GATE PASS PROCESSING: Oversee the application and processing of entry or gate passes required for site access, ensuring a high success rate and compliance with all relevant regulations.
  • INTERDEPARTMENTAL COORDINATION: Maintain close coordination with various interdepartmental teams, including HR, logistics, procurement, and Finance to streamline the mobilization process and resolve any bottlenecks.
  • MOBILIZATION AUDITS: Actively participate in constant mobilization audits to assess and improve the efficiency and effectiveness of the mobilization process, without fail.
  • PROCESS MAPPING: Develop a deep understanding of the mobilisation process mapping of manpower allocation, utilizing logical and analytical skills to identify areas for improvement and optimization.
  • SITE VISITS: Conduct regular visits to worker camps and project sites to ensure that operations align with the established blueprints and client expectations.
Key Competencies
  • Time Management: Effective time management skills to meet tight deadlines and maintain a structured workflow.
  • Team Collaboration: Ability to work collaboratively within a cross-functional team environment.
  • Compliance Orientation: A keen eye for detail and a commitment to adhering to all compliance and regulatory requirements.
  • Process Improvement: Proactive in identifying opportunities for process improvement and optimization.
  • Client Focus: A strong commitment to meeting client needs and maintaining high levels of client satisfaction.
Training And Development

The Management Trainee – Operations Executive will undergo a comprehensive training program for 30 days designed to provide them with the necessary skills and knowledge to excel in the role. Continuous learning and development opportunities will be provided to support career growth within the organization.

Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.

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JOB ID: 2305 – Management Trainee – Operations Executive

Doha, Doha Manforce Group

Posted 1 day ago

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Job Description

Overview

JOB ID: 2305 – Management Trainee – Operations Executive Job description

Management Trainee – Operations Department Position Overview

As a Management Trainee – Operations Executive, you will play a pivotal role in ensuring the smooth and efficient mobilization of workers to assigned project sites. You will be responsible for maintaining impeccable standards of compliance, client satisfaction, and coordination with various departments. Additionally, you will be engaged in auditing and process mapping activities, contributing to the overall success of the operations team. Key Responsibilities

MOBILIZATION MANAGEMENT: Coordinate the entire process of mobilizing workers to their designated project sites, ensuring timely deployment and adherence to the mobilization schedule. ZERO DEVIATIONS: Ensure that all worker movements are executed with zero deviations from the planned schedule/ Rosters, promptly addressing any unforeseen issues or challenges. CLIENT REQUIREMENTS: Collaborate with the Business Development, Site Supervisors, Client Focal Personnel team to meet short-term workforce requirements for clients, striving to fulfill their needs efficiently and effectively. GATE PASS PROCESSING: Oversee the application and processing of entry or gate passes required for site access, ensuring a high success rate and compliance with all relevant regulations. INTERDEPARTMENTAL COORDINATION: Maintain close coordination with various interdepartmental teams, including HR, logistics, procurement, and Finance to streamline the mobilization process and resolve any bottlenecks. MOBILIZATION AUDITS: Actively participate in constant mobilization audits to assess and improve the efficiency and effectiveness of the mobilization process, without fail. PROCESS MAPPING: Develop a deep understanding of the mobilisation process mapping of manpower allocation, utilizing logical and analytical skills to identify areas for improvement and optimization. SITE VISITS: Conduct regular visits to worker camps and project sites to ensure that operations align with the established blueprints and client expectations. Key Competencies

Time Management: Effective time management skills to meet tight deadlines and maintain a structured workflow. Team Collaboration: Ability to work collaboratively within a cross-functional team environment. Compliance Orientation: A keen eye for detail and a commitment to adhering to all compliance and regulatory requirements. Process Improvement: Proactive in identifying opportunities for process improvement and optimization. Client Focus: A strong commitment to meeting client needs and maintaining high levels of client satisfaction. Training And Development

The Management Trainee – Operations Executive will undergo a comprehensive training program for 30 days designed to provide them with the necessary skills and knowledge to excel in the role. Continuous learning and development opportunities will be provided to support career growth within the organization. Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.

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Project Manager – Business Operations

Doha, Doha Vistas Global

Posted 19 days ago

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Job Description

We are looking to hire a qualified

Project Manager

to support digital transformation initiatives, compliance efforts, and business process improvements. The role involves managing enterprise-wide projects, implementing reporting and automation tools, and driving cross-functional collaboration. Ideal candidates are ones experienced in Agile practices, risk management, and stakeholder engagement. Key Responsibilities Coordinate and manage projects focused on risk, compliance, change, and digital transformation Develop and maintain project documentation including plans, briefs, risk registers, and performance reports Lead internal change initiatives and process automation reporting through integration with tools such as Azure DevOps Collaborate with multiple departments to ensure successful project outcomes Skills Proficiency in Power BI, Azure DevOps, and project planning tools Excellent verbal and written communication in English Strong stakeholder engagement and change management skills Experience in automation, process auditing, and risk mitigation Organized, analytical, and able to manage shifting priorities Qualifications Bachelor’s degree in Business, Information Systems, Engineering, or a related field Project management certifications such as PMP, ACP, PgMP, or Scrum are advantages Proven experience in project delivery with a strong focus on risk, compliance, change management, and digital transformation Skilled in Agile methodology and dashboard development using Power BI One-year contract (12 months) based in Qatar Candidates with a valid QID and who can join immediately may be given preference

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Manager Flight Operations Business Support

Doha, Doha Qatar Airways

Posted 6 days ago

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Job Description

Manager Flight Operations Business Support

Join to apply for the Manager Flight Operations Business Support role at Qatar Airways

About The Role: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations.

Specific Responsibilities For The Role Include:

Strategic

  • Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
  • Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division’s strategy.
  • Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
  • Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
  • Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

  • Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
  • Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
  • Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
  • Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
  • Develop strategic and tactical plans for the emergence of a ‘process driven’ culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
  • Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
  • Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
  • Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Qualifications

About you The successful candidate will have the following skills and qualifications:

  • Relevant University or College qualifications with Minimum 9 years of job-related experience.
  • Airline Operational Control environment i.e. OCC / IOC.
  • Experience in Business administration and managing cross functional teams within an airline environment.
  • Experience in Financial/Accounting and 3rd party contract management preferred.
  • Compliance /audit and process improvement experience.
  • Knowledge of organisational development.
  • Strong leadership / team management skills, hands on business style - ability to “make things happen”.
  • Excellent planning/organizing, analytical and problem-solving skills/techniques.
  • Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
  • Excellent verbal and written communication skills.

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Manager Flight Operations Business Support

Doha, Doha Qatar Airways

Posted 5 days ago

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Job Description

Manager Flight Operations Business Support

Join to apply for the

Manager Flight Operations Business Support

role at

Qatar Airways About The Role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar. As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Specific Responsibilities For The Role Include: Strategic Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to. Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division’s strategy. Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives. Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry. Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap. Operational Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework. Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered. Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment. Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources. Develop strategic and tactical plans for the emergence of a ‘process driven’ culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives. Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met. Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways. Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers. Qualifications About you

The successful candidate will have the following skills and qualifications: Relevant University or College qualifications with Minimum 9 years of job-related experience. Airline Operational Control environment i.e. OCC / IOC. Experience in Business administration and managing cross functional teams within an airline environment. Experience in Financial/Accounting and 3rd party contract management preferred. Compliance /audit and process improvement experience. Knowledge of organisational development. Strong leadership / team management skills, hands on business style - ability to “make things happen”. Excellent planning/organizing, analytical and problem-solving skills/techniques. Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels. Excellent verbal and written communication skills.

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