83 Operations Managers jobs in Doha

Job Summary

We are seeking a highly organized and strategic Business Planning & Operations Lead to support and drive operational excellence across business rhythms in the country. The role is critical in ensuring the implementation and governance of Microsoft's Customer Engagement Model (MCEM), Rhythm of Business (RoB), and key strategic programs. This position will partner closely with Country Leadership and regional teams to streamline processes, provide business insights, and maximize execution outcomes.

Key Responsibilities

Lead the implementation and execution of MCEM RoB in the country, ensuring full alignment with the MCEM RoB RACI model and driving adoption across business segments.

Own the local landing and enablement of the Individual Accountability Planning (IAP) for Managers, including coaching, communication, and education on tools and reporting frameworks.

Manage the communication framework and governance for all MCEM RoB-related activities in the country.

Prepare and consolidate weekly country-level RoB outcome summaries, aligned with regional (CEMA) MCEM templates.

Ensure focus on critical business issues through structured RoB agendas and standardization (summaries, calendars, notes, follow-ups).

Actively collaborate with Area and SubArea BPMs to provide and receive feedback on RoB execution and tool adoption.

Recommend and implement process simplifications without compromising business outcomes; align local rhythms with MCEM RoB.

Orchestrate and manage Country Leadership Team meetings (cadence, content, stakeholders, reporting) and ensure accountability on follow-ups.

Provide business insights to support leadership decision-making and identify growth and execution opportunities.

Support country-level business planning, resource management, and alignment with global strategies (e.g., MCAPS).

Lead the implementation and tracking of local strategic programs, ensuring alignment with goals, proper communication, resource allocation, and timeline adherence.

Drive the development and execution of the Country Growth Plan, ensuring cross-functional alignment and follow-through.

Lead the adoption of standard tools (MSXi, GSOC) and retire legacy local reporting systems; champion tool standardization and process consistency.

Track performance against business plans, support course correction, and influence execution effectiveness.

Be the point of contact for GSOC, support its expansion, provide coaching, and manage escalations to Area owners.

Key Success Indicators

Full adoption of MCEM RoB and IAP for Managers across the country.

Delivery of business planning (BP) outputs as per guidelines.

On-time execution of strategic programs aligned with the business plan.

100% adoption of standard toolsets (MSXi, GSOC).

Qualifications & Experience

Bachelor’s degree in Business Administration, Strategy, Operations, or related field.

5–10 years of relevant experience in business planning, operations, or program management, preferably in a multinational or tech-driven environment.

Strong knowledge of Microsoft ecosystem tools and methodologies (MCEM, MSXi, GSOC).

Excellent analytical, project management, and stakeholder engagement skills.

Ability to manage cross-functional projects and influence across multiple levels of leadership.

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Job Summary

We are seeking a highly organized and strategic Business Planning & Operations Lead to support and drive operational excellence across business rhythms in the country. The role is critical in ensuring the implementation and governance of Microsoft's Customer Engagement Model (MCEM), Rhythm of Business (RoB), and key strategic programs. This position will partner closely with Country Leadership and regional teams to streamline processes, provide business insights, and maximize execution outcomes. Key Responsibilities

Lead the implementation and execution of MCEM RoB in the country, ensuring full alignment with the MCEM RoB RACI model and driving adoption across business segments. Own the local landing and enablement of the Individual Accountability Planning (IAP) for Managers, including coaching, communication, and education on tools and reporting frameworks. Manage the communication framework and governance for all MCEM RoB-related activities in the country. Prepare and consolidate weekly country-level RoB outcome summaries, aligned with regional (CEMA) MCEM templates. Ensure focus on critical business issues through structured RoB agendas and standardization (summaries, calendars, notes, follow-ups). Actively collaborate with Area and SubArea BPMs to provide and receive feedback on RoB execution and tool adoption. Recommend and implement process simplifications without compromising business outcomes; align local rhythms with MCEM RoB. Orchestrate and manage Country Leadership Team meetings (cadence, content, stakeholders, reporting) and ensure accountability on follow-ups. Provide business insights to support leadership decision-making and identify growth and execution opportunities. Support country-level business planning, resource management, and alignment with global strategies (e.g., MCAPS). Lead the implementation and tracking of local strategic programs, ensuring alignment with goals, proper communication, resource allocation, and timeline adherence. Drive the development and execution of the Country Growth Plan, ensuring cross-functional alignment and follow-through. Lead the adoption of standard tools (MSXi, GSOC) and retire legacy local reporting systems; champion tool standardization and process consistency. Track performance against business plans, support course correction, and influence execution effectiveness. Be the point of contact for GSOC, support its expansion, provide coaching, and manage escalations to Area owners. Key Success Indicators

Full adoption of MCEM RoB and IAP for Managers across the country. Delivery of business planning (BP) outputs as per guidelines. On-time execution of strategic programs aligned with the business plan. 100% adoption of standard toolsets (MSXi, GSOC). Qualifications & Experience

Bachelor’s degree in Business Administration, Strategy, Operations, or related field. 5–10 years of relevant experience in business planning, operations, or program management, preferably in a multinational or tech-driven environment. Strong knowledge of Microsoft ecosystem tools and methodologies (MCEM, MSXi, GSOC). Excellent analytical, project management, and stakeholder engagement skills. Ability to manage cross-functional projects and influence across multiple levels of leadership.

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Manager Flight Operations Business Support

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Manager Flight Operations Business Support

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Qatar Airways About The Role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar. As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Specific Responsibilities For The Role Include: Strategic Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to. Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division’s strategy. Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives. Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry. Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap. Operational Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework. Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered. Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment. Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources. Develop strategic and tactical plans for the emergence of a ‘process driven’ culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives. Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met. Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways. Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers. Qualifications About you

The successful candidate will have the following skills and qualifications: Relevant University or College qualifications with Minimum 9 years of job-related experience. Airline Operational Control environment i.e. OCC / IOC. Experience in Business administration and managing cross functional teams within an airline environment. Experience in Financial/Accounting and 3rd party contract management preferred. Compliance /audit and process improvement experience. Knowledge of organisational development. Strong leadership / team management skills, hands on business style - ability to “make things happen”. Excellent planning/organizing, analytical and problem-solving skills/techniques. Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels. Excellent verbal and written communication skills.

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Responsibilities

• Oversee the day-to-day operations, ensuring smooth and efficient workflows.
• Develop and implement operational strategies to improve productivity and reduce costs.
• Manage and motivate a team, fostering a positive and productive work environment.
• Monitor performance metrics and identify areas for improvement.
• Ensure compliance with company policies and procedures, as well as relevant industry regulations.
• Develop and manage budgets, controlling costs and maximizing resources.
• Collaborate with other departments to achieve company objectives.
• Identify and implement new technologies and processes to enhance operational efficiency.
• Analyze data and generate reports to track performance and identify trends.
• Problem-solve operational issues and implement effective solutions.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in a similar industry.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and organizational skills.
• Analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of relevant industry regulations.
• Ability to work independently and as part of a team.
• Ability to adapt to a fast-paced and dynamic environment.
• Fluent Arabic (reading, writing and speaking) required.
• Qatar Driving License required

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JOB CATEGORY

Management

POSITION

Operations Manager

YEARS OF EXPERIENCE

3-4 Years

GENDER

Male

SALARY RANGE

QAR , - QAR ,

APPLICANT LOCATION

In-country Hire Only

Description

The Operations Manager will be responsible for overseeing daily operations, coordinating with various departments to ensure efficiency, managing budgets, and implementing policies and procedures. The role also involves monitoring and analyzing operational performance, optimizing processes, and ensuring compliance with industry regulations. Additionally, the Operations Manager will be tasked with managing staff, promoting a culture of continuous improvement, and contributing to strategic planning and decision-making.

Information

Desired Skills & Experience

• 3–4 years in retail (lifestyle, variety, or specialty stores)
• Experience in operations management, project management, and staff management.
• Proficiency in budgeting, financial analysis, and cost management.
• Excellent communication, leadership, and organizational skills.
• Knowledge of industry regulations, safety standards, and compliance requirements.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively in a team and handle multiple tasks simultaneously.
• Experience with ERP systems and other operational management software is a plus.
• Bachelor’s degree in Business Administration, Operations Management, or a related field.

Location

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Job Title: Operations Manager

Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.

Key Responsibilities: Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery. Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed. Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals. Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching. Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring. Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements. Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably. Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency. Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates. Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations. Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance. Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets. Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches. Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas. Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements. Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency. Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders. Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement. Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.

Key Performance Indicators (KPIs): Branch target achievement rate (sales, transaction volumes, FX margins). Operational error rate (daily, monthly). Customer wait time and transaction turnaround time. Internal and external audit score results. Treasury profitability (spread/margin performance, cost of currency procurement). Vault balance accuracy and cash reconciliation efficiency. Staff productivity (transactions per staff/day). Customer satisfaction score from service touchpoints. Operational cost efficiency and process improvement initiatives.

Qualifications & Requirements: Bachelors degree in Finance, Operations, Banking, or related field. Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable. Proven experience managing multiple branches or operational units. Solid understanding of treasury and dealing room operations. Knowledge of QCB regulations and operational compliance frameworks. Demonstrated leadership and team management skills. Strong data analysis, reporting, and problem-solving capabilities. Fluent in English; and Arabic speaking is required. Familiarity with core remittance/FX systems and digital tools is highly preferred.

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Responsibilities

Oversee the day-to-day operations, ensuring smooth and efficient workflows.

Develop and implement operational strategies to improve productivity and reduce costs.

Manage and motivate a team, fostering a positive and productive work environment.

Monitor performance metrics and identify areas for improvement.

Ensure compliance with company policies and procedures, as well as relevant industry regulations.

Develop and manage budgets, controlling costs and maximizing resources.

Collaborate with other departments to achieve company objectives.

Identify and implement new technologies and processes to enhance operational efficiency.

Analyze data and generate reports to track performance and identify trends.

Problem-solve operational issues and implement effective solutions.

Qualifications

Bachelor's degree in Business Administration, Operations Management, or a related field.

Proven experience in operations management, preferably in a similar industry.

Strong leadership and team management skills.

Excellent communication, interpersonal, and organizational skills.

Analytical and problem-solving abilities.

Proficiency in Microsoft Office Suite.

Knowledge of relevant industry regulations.

Ability to work independently and as part of a team.

Ability to adapt to a fast-paced and dynamic environment.

Fluent Arabic (reading, writing and speaking) required.

Qatar Driving License required

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Description Urgent Hiring!

Position Title Operation Manager 2nos)

Requirements Qualified Engineer with 20 to 25 years of relevant experience as Sr. Project Manager / Regional Head / Operations Head / Operations Manager with major contracting companies EPC projects also engaged in Fabrication & Erection such as Pressure vessels Silos Stacks Large size ducts casings piping structural steel built ups Piping Equipments Storage Tanks Structural Steel etc platform related to Refineries Petrochemicals Fertilizer Gas Plant etc.

Operations Manager (OM) should ensure a company operation to run smoothly and on time. He will be in line with people core operations budgets project delivery and in company strategy Also will be responsible for engaging and developing the members of the teams that they manage and should be able to manage costs and streamline wherever possible and run viable operations aimed at increasing profitability of operations. He must be involved in financial procedures including invoicing and manage margins costs budgeting and forecasting at the company.

Required Experience Manager

Key Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Benefits Salary & Benefits QAR 28000 all inclusive

Contract Period 1 year renewable

Annual Leave 30 days upon 12 months service completion

Medical As per Qatar labor law Ticket Providedbythecompany

Employment Type Full Time

Experience years

Vacancy 1

Kindly share me your updated CVs to / 00

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JOB CATEGORY

Management POSITION

Operations Manager YEARS OF EXPERIENCE

3-4 Years GENDER

Male SALARY RANGE

QAR , - QAR , APPLICANT LOCATION

In-country Hire Only Description

The Operations Manager will be responsible for overseeing daily operations, coordinating with various departments to ensure efficiency, managing budgets, and implementing policies and procedures. The role also involves monitoring and analyzing operational performance, optimizing processes, and ensuring compliance with industry regulations. Additionally, the Operations Manager will be tasked with managing staff, promoting a culture of continuous improvement, and contributing to strategic planning and decision-making. Information

Desired Skills & Experience 3–4 years in retail (lifestyle, variety, or specialty stores) Experience in operations management, project management, and staff management. Proficiency in budgeting, financial analysis, and cost management. Excellent communication, leadership, and organizational skills. Knowledge of industry regulations, safety standards, and compliance requirements. Strong problem-solving and decision-making abilities. Ability to work effectively in a team and handle multiple tasks simultaneously. Experience with ERP systems and other operational management software is a plus. Bachelor’s degree in Business Administration, Operations Management, or a related field. Location

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