54 Sales Support jobs in Qatar

Commercial Cards Operations and Sales Support

About the job Commercial Cards Operations and Sales Support

Term:

24 months Location:

Doha, Qatar (Working week: Sunday-Thursday) Division:

Cash Management Reports to:

Head of Cash Management Relevant experience:

10 years experience in the cards / financial institution space Mandatory requirements:

TSYS Prime, experience in GCC and Qatar (preferred), project management skills, Arabic as a plus, experience in card operations. Purpose of job:

SBOS will provide support on the Commercial Cards Operations and Sales Support across the Qatar market. Tasks: Core Responsibilities and Accountabilities: Engagement with Card Operations for oversight and identify opportunities for streamlining and operational efficiency. Support operational onboarding of new customers, which includes working with sales, implementation, card operations, and cash management teams. Support the setup/configuration of new customers. Manage corporate card-related requests (e.g., limits, cards) from existing corporates/TMCs working with internal stakeholders to ensure timely resolution and completion. Support the Sales team to identify card opportunities by working with business management on prioritization of key clients for card programs. Monitor newly implemented clients to review card usage and ramp up. Support sales team on complex card deals with stakeholder coordination and alignment. Develop product training content for QNB internal staff. Conduct periodic training sessions for QNB internal teams which include coverage and sales. Support the Card Sales team to conduct awareness sessions for clients. Prepare monthly MIS reports of total portfolio and other agreed metrics to support portfolio health and growth, which can be shared with the Sales team and Head of Cards. Run periodic update meetings with Head of Cash Management, Head of Commercial Cards, and Head of Cards including reporting on key activities, risks, and other aspects of the business. Develop supporting materials for Head of Commercial Cards to be used in various executive and top team meetings to demonstrate business performance. Ensure there is a weekly update to the Head of Cards on key activities and tasks. Lead the creation of a monthly regional commercial card performance summary for the Head of Commercial Cards to share with a wider audience. Use Mastercard assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities. KPIs: Feedback from Head of Commercial Cards on delivering weekly and monthly expectations including updates and performance packs. Operational Efficiency: Measure the efficiency of commercial card operational processes, measured through robust governance, issue identification, and initiating projects to improve operational efficiencies. Gross Dollar Volume (GDV): Measure the total dollar amount of transactions processed through the commercial card program incremental spends on key initiatives assigned. Card Optimization: Increase spend on low utilized card portfolio. Management of implemented deals: Monitor and drive spend on new deals and implementations. Training Effectiveness: Evaluate the impact of training sessions on the sales team's performance and knowledge. Knowledge and Experience: A strong understanding of cards in general and commercial cards specifically with 10 years experience in the cards / financial institution space. Experience in card operations oversight and operational insights working closely with Product, Credit, and Risk teams. Strong experience with Corporate Banking client management, particularly Corporate Cards. Good understanding / experience with TSYS Prime. Experience in engaging senior stakeholders (Head of Cards, Head of Risk, etc). A very good understanding of commercial card solutions. Robust understanding of B2B payments. Deep technical expertise in commercial payment products, service, or platform capability with emphasis on commercial cards and the ecosystem. Relevant experience in the selected geographic areas i.e. GCC and Qatar (preferred) should have a good understanding of the region and the business. Strong team player, results-driven, and high level of energy & initiative. People management skills; excellent written and verbal communication in English, with the ability to communicate in Arabic as a plus. Should be able to understand reporting and guide business management teams to derive reporting outputs to identify opportunities to improve operational efficiency.

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Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position.

Responsibilities

Provide client systems technical support. The contractor shall:

1. Provide Tier 1 support to resolve administrative and technical concerns with client/server devices;
2. Install, configure and operate client/server devices;
3. Provide OM&S of hardware and software;
4. Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures;
5. Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer;
6. When requested, assist the unit EC with computer hardware and software inventories.

Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret.

Required Skills and Experience:

• IAT-II Certification
• A+
• MCSA-Windows 10 or newer
• Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation.

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position. Responsibilities

Provide client systems technical support. The contractor shall: Provide Tier 1 support to resolve administrative and technical concerns with client/server devices; Install, configure and operate client/server devices; Provide OM&S of hardware and software; Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures; Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer; When requested, assist the unit EC with computer hardware and software inventories. Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Certification A+ MCSA-Windows 10 or newer Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation. Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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Job Summary

You will be responsible for ensuring the sales process runs smoothly, and that the sales team has all the support they need to be successful. You will work closely with the sales team, partners, and other stakeholders to coordinate pre-sales activities, manage invoices and payments, and maintain sales operations to the optimum.

Reporting Structure
• This job reports to the Head - Sales Operations.
• Sales Administrators report to this role.

Job Objectives
• Support the sales team in achieving their targets by providing accurate and timely pre-sales costing and P&L calculations.
• Ensure that the sales team has access to the latest and most accurate information, enabling them to be more effective in their role.
• Streamline the sales operations process and improve overall efficiency.

Job Responsibilities

1. Bidding & RFP Management
• Proper adherence to the proposal lifecycle process and timelines, and in managing tender and proposal-related correspondence
• Maintain and update the repository of all RFP responses, proposals, and templates.
• Collaborate with cross-functional teams to ensure timely submission of RFP responses.
• Manage and maintain relationships with key stakeholders including clients, partners, and internal teams.
• Ensure that all proposals are compliant with the company's policies and standards.

2. Support Sales Team
• Provide support to the sales team by managing pre-sales costing and P&L calculations accurately.
• Coordinate with sales team and partners to ensure effective collaboration and information sharing.
• Manage invoices, payments, and sales support accurately to ensure timely delivery of services to clients. Partner-related activities
• Manage pre-sales activities with partners including identifying opportunities, proposal development, and presentation.
• Coordinate with consortiums for bid submissions and ensure that all bids are submitted accurately and on time.

3. Sales Operations Support
• Maintain and update the sales library and templates to ensure that the sales team has access to the latest and most accurate information.
• Manage the sales operations and sales admin team to ensure that all sales-related activities are performed effectively.
• Develop and implement processes and systems to improve the efficiency of the sales operations function.

Managerial Responsibilities

1. Team Hiring & Selection
• Contribute to defining team Job Descriptions and competencies.
• Perform interview & selection activities and facilitate onboarding & orientation of new Team Members.

2. Team Management
• Build and lead a diverse group of talented HR professionals. Hire, develop, mentor, manage and motivate the team.
• Build a transparent, open, and consistent communication system between self and team members, while ensuring that the team has clear understanding of business direction, strategy, and results.
• Consistently monitor team's work and performance by conducting regular team meetings and systematic reviews.
• Enhance team's engagement levels by creating a positive work environment and by ensuring alignment of individual & team objectives to organizational goals.
• Assist and support team in achieving team goals and elevating productivity.
• Manage the design and implementation of team scorecards in collaboration with the Strategy function.
• Ensure continuous reporting of KPIs.
• Manage underperforming team members.
• Act as an end escalation point for team’s critical issues and ensures solving them in a timely manner.

3. Employee Development & Performance Management
• Effectively use performance management mechanism to ensure growth and development of each individual team member - setting clear objectives, scheduling periodical informal performance conversations and formal review sessions, providing constructive feedback.
• Support & guide individual employees in the team to achieve work and personal development goals through coaching and mentoring.
• Contribute to career path planning by creating development plans for individual team members and ensuring plan implementation.
• Aid in succession planning by determining the critical roles in the team and identifying ideal successors for the critical roles.
• Ensure training need analysis is done for team members and that the chartered training programs are administered properly.

4. Processes, Best Practices & Work Standard Management
• Ascertain that work processes and tools followed by the team are effectual and of high standards.
• Establish and document best practices.
• Compare current practices to relevant industry best practices and bridge gaps (if any).
• Closely monitor & audit the processes of the function to ensure the quality & work standards are maintained.
• Evaluate the efficiency of the tools and constantly update them.
• Research the evolving areas of work, new market trends & changes and keep functional processes and standards updated by incorporating these trends and changes into the work model and leading its adoption.

Job Requirements

Educational Qualification
• Bachelor’s degree in business administration, Marketing, Sales or related field.

Licenses & Certifications
• NA.

Previous Work Experience
• Minimum of 4-5 years of experience in Sales Operations, Bidding and RFP Management, or a related field.
• Experience in the technology or software industry preferred.

Skills and Abilities
• Strong organizational skills.
• Ability to work independently as well as in a team environment.
• Ability to work in a fast-paced and dynamic environment.
• Attention to detail and ability to work under challenging situations and meet tight deadlines #J-18808-Ljbffr

Job Summary

You will be responsible for ensuring the sales process runs smoothly, and that the sales team has all the support they need to be successful. You will work closely with the sales team, partners, and other stakeholders to coordinate pre-sales activities, manage invoices and payments, and maintain sales operations to the optimum.

Reporting Structure • This job reports to the Head - Sales Operations. • Sales Administrators report to this role.

Job Objectives • Support the sales team in achieving their targets by providing accurate and timely pre-sales costing and P&L calculations. • Ensure that the sales team has access to the latest and most accurate information, enabling them to be more effective in their role. • Streamline the sales operations process and improve overall efficiency.

Job Responsibilities

1. Bidding & RFP Management • Proper adherence to the proposal lifecycle process and timelines, and in managing tender and proposal-related correspondence • Maintain and update the repository of all RFP responses, proposals, and templates. • Collaborate with cross-functional teams to ensure timely submission of RFP responses. • Manage and maintain relationships with key stakeholders including clients, partners, and internal teams. • Ensure that all proposals are compliant with the company's policies and standards.

2. Support Sales Team • Provide support to the sales team by managing pre-sales costing and P&L calculations accurately. • Coordinate with sales team and partners to ensure effective collaboration and information sharing. • Manage invoices, payments, and sales support accurately to ensure timely delivery of services to clients. Partner-related activities • Manage pre-sales activities with partners including identifying opportunities, proposal development, and presentation. • Coordinate with consortiums for bid submissions and ensure that all bids are submitted accurately and on time.

3. Sales Operations Support • Maintain and update the sales library and templates to ensure that the sales team has access to the latest and most accurate information. • Manage the sales operations and sales admin team to ensure that all sales-related activities are performed effectively. • Develop and implement processes and systems to improve the efficiency of the sales operations function.

Managerial Responsibilities

1. Team Hiring & Selection • Contribute to defining team Job Descriptions and competencies. • Perform interview & selection activities and facilitate onboarding & orientation of new Team Members.

2. Team Management • Build and lead a diverse group of talented HR professionals. Hire, develop, mentor, manage and motivate the team. • Build a transparent, open, and consistent communication system between self and team members, while ensuring that the team has clear understanding of business direction, strategy, and results. • Consistently monitor team's work and performance by conducting regular team meetings and systematic reviews. • Enhance team's engagement levels by creating a positive work environment and by ensuring alignment of individual & team objectives to organizational goals. • Assist and support team in achieving team goals and elevating productivity. • Manage the design and implementation of team scorecards in collaboration with the Strategy function. • Ensure continuous reporting of KPIs. • Manage underperforming team members. • Act as an end escalation point for team’s critical issues and ensures solving them in a timely manner.

3. Employee Development & Performance Management • Effectively use performance management mechanism to ensure growth and development of each individual team member - setting clear objectives, scheduling periodical informal performance conversations and formal review sessions, providing constructive feedback. • Support & guide individual employees in the team to achieve work and personal development goals through coaching and mentoring. • Contribute to career path planning by creating development plans for individual team members and ensuring plan implementation. • Aid in succession planning by determining the critical roles in the team and identifying ideal successors for the critical roles. • Ensure training need analysis is done for team members and that the chartered training programs are administered properly.

4. Processes, Best Practices & Work Standard Management • Ascertain that work processes and tools followed by the team are effectual and of high standards. • Establish and document best practices. • Compare current practices to relevant industry best practices and bridge gaps (if any). • Closely monitor & audit the processes of the function to ensure the quality & work standards are maintained. • Evaluate the efficiency of the tools and constantly update them. • Research the evolving areas of work, new market trends & changes and keep functional processes and standards updated by incorporating these trends and changes into the work model and leading its adoption.

Job Requirements

Educational Qualification • Bachelor’s degree in business administration, Marketing, Sales or related field.

Licenses & Certifications • NA.

Previous Work Experience • Minimum of 4-5 years of experience in Sales Operations, Bidding and RFP Management, or a related field. • Experience in the technology or software industry preferred.

Skills and Abilities • Strong organizational skills. • Ability to work independently as well as in a team environment. • Ability to work in a fast-paced and dynamic environment. • Attention to detail and ability to work under challenging situations and meet tight deadlines #J-18808-Ljbffr

Customer Service Online Sales Representative Location Qatar Job Type Full-time Job Summary We are seeking a proactive and customer-focused Customer Service Online Sales Representative to manage customer inquiries handle online sales and ensure excellent service across all channels The role requires strong communication skills attention to detail and the ability to manage online platforms to.

Sivas Trading Doha

Customer Service Online Sales Representative Location Qatar Job Type Full-time Job Summary We are seeking a proactive and customer-focused Customer Service Online Sales Representative to manage customer inquiries handle online sales and ensure excellent service across all channels The role requires strong communication skills attention to detail and the ability to manage online platforms to.

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7 hours ago

Easy Sell Buy Car

Sales Customer Service Assistant Job Posting Join our team to manage client inquiries schedule car inspections and maintain excellent customer relations Responsibilities - Respond promptly to WhatsApp phone and website inquiries - Book appointments and follow up on leads - Update CRM and sales records - Provide customer support post-sale Requirements - Strong communication and persuasion skills -.

Easy Sell Buy Car Doha

Sales Customer Service Assistant Job Posting Join our team to manage client inquiries schedule car inspections and maintain excellent customer relations Responsibilities - Respond promptly to WhatsApp phone and website inquiries - Book appointments and follow up on leads - Update CRM and sales records - Provide customer support post-sale Requirements - Strong communication and persuasion skills -.

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7 days ago

TOUCH OF ART PROJECTS

Hiring Sales Representative - Customs Clearance Doha We are looking for a motivated Sales Representative to join our customs clearance company in Doha Requirements Based in Doha 3 years experience in customs clearance Valid driving license own car Ready to join immediately Key Responsibilities Identify and approach potential clients for customs clearance services Maintain strong relationships.

TOUCH OF ART PROJECTS Doha

Hiring Sales Representative - Customs Clearance Doha We are looking for a motivated Sales Representative to join our customs clearance company in Doha Requirements Based in Doha 3 years experience in customs clearance Valid driving license own car Ready to join immediately Key Responsibilities Identify and approach potential clients for customs clearance services Maintain strong relationships.

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7 days ago

Qatar National Bank

Job Purpose Summary The incumbent is mainly responsible for providing efficient friendly and quality service to customers answering queries providing information and guiding customers through various banking procedures marketing the Group s products and services and encouraging customers to increase their business with the Group Essential Duties Responsibilities by Dimensions A Shareholder.

Qatar National Bank Doha

Job Purpose Summary The incumbent is mainly responsible for providing efficient friendly and quality service to customers answering queries providing information and guiding customers through various banking procedures marketing the Group s products and services and encouraging customers to increase their business with the Group Essential Duties Responsibilities by Dimensions A Shareholder.

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7 hours ago

Friends Manpower Recruitment

The Customer Service Agent Receptionist will be responsible for the following Arab National JOB DESCRIPTION RESPONSIBILITIES Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the.

Friends Manpower Recruitment Doha

The Customer Service Agent Receptionist will be responsible for the following Arab National JOB DESCRIPTION RESPONSIBILITIES Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the.

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7 hours ago

Job Summary We are looking for a friendly well-groomed and highly organized Customer Service cum Receptionist to manage our front desk and ensure excellent customer experience The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills Key Responsibilities Greet and welcome guests and clients professionally.

Thabt Gulf Digital Soulution Doha

Job Summary We are looking for a friendly well-groomed and highly organized Customer Service cum Receptionist to manage our front desk and ensure excellent customer experience The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills Key Responsibilities Greet and welcome guests and clients professionally.

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7 days ago

Job title Manager Operations Customer Delivery Ref 225090 Location Qatar - Doha Job family Corporate Commercial Closing date 24-Aug-2025 About the role Responsible for the operational management of Qatar Airways Holidays and Discover Qatar Ensure that the daily business of the division its outstations and implants are performing according to company procedures and policies and achieving.

Qatar Airways Doha

Job title Manager Operations Customer Delivery Ref 225090 Location Qatar - Doha Job family Corporate Commercial Closing date 24-Aug-2025 About the role Responsible for the operational management of Qatar Airways Holidays and Discover Qatar Ensure that the daily business of the division its outstations and implants are performing according to company procedures and policies and achieving.

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2 days ago

DHL

YOU TACKLE FOR QUALITY AND GREAT SERVICE THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS Would you like to become part of the world s most international company in the world A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide Do you want to be part of a company that connects people worldwide And the more people we.

DHL Doha

YOU TACKLE FOR QUALITY AND GREAT SERVICE THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS Would you like to become part of the world s most international company in the world A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide Do you want to be part of a company that connects people worldwide And the more people we.

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7 hours ago

KEO International Consultants

KEO is a creative enterprise where innovation is a way of life We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning design or project delivery in the built and natural environments For over 60 years weaEUR TM ve led with vision contributing to many of the worldaEUR TM s most ambitious projects iconic places.

KEO International Consultants Doha

KEO is a creative enterprise where innovation is a way of life We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning design or project delivery in the built and natural environments For over 60 years weaEUR TM ve led with vision contributing to many of the worldaEUR TM s most ambitious projects iconic places.

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6 days ago

FPS Group

Job Overview We are seeking a dedicated and dynamic female professional with expertise in dietetics or nutrition to join our team at 20M Wellbeing The ideal candidate will oversee client progress provide nutritional guidance and ensure clients achieve their fitness and wellness goals This role is pivotal in maintaining client satisfaction tracking their journey and gathering feedback to.

FPS Group Doha

Job Overview We are seeking a dedicated and dynamic female professional with expertise in dietetics or nutrition to join our team at 20M Wellbeing The ideal candidate will oversee client progress provide nutritional guidance and ensure clients achieve their fitness and wellness goals This role is pivotal in maintaining client satisfaction tracking their journey and gathering feedback to.

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2 days ago

Cargotec

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products services and solutions Shipbuilders shipowners and operators are able to optimise the lifetime profitability safety reliability and environmental sustainability of their operations by working in close cooperation with MacGregor Shape your journey onboard and offshore with us We are are.

Cargotec Doha

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products services and solutions Shipbuilders shipowners and operators are able to optimise the lifetime profitability safety reliability and environmental sustainability of their operations by working in close cooperation with MacGregor Shape your journey onboard and offshore with us We are are.

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4 days ago

Overview A technical service and application engineer role providing on-site support to customers and partnering with sales staff to deliver solution-driven water treatment services in downstream petrochemical facilities Key Responsibilities Collaborate with District Sales Representatives to launch and support new chemical treatment applications Perform routine and technical service tasks system.

Ecolab Doha

Overview A technical service and application engineer role providing on-site support to customers and partnering with sales staff to deliver solution-driven water treatment services in downstream petrochemical facilities Key Responsibilities Collaborate with District Sales Representatives to launch and support new chemical treatment applications Perform routine and technical service tasks system.

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4 days ago

Sprinklr

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the world s most valuable.

Sprinklr Doha

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the world s most valuable.

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a day ago

Dot & Co

We are seeking skilled and professional male grooming technicians specializing in manicures and pedicures to join our premium mobile grooming team You will be visiting clients at their homes or workplaces delivering high-quality hygienic and comfortable services with a great attitude and punctuality Responsibilities Provide manicure and pedicure services cuticle care nail shaping scrubbing.

Dot & Co Doha

We are seeking skilled and professional male grooming technicians specializing in manicures and pedicures to join our premium mobile grooming team You will be visiting clients at their homes or workplaces delivering high-quality hygienic and comfortable services with a great attitude and punctuality Responsibilities Provide manicure and pedicure services cuticle care nail shaping scrubbing.

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7 hours ago

BAKER HUGHES

Senior Field Specialist - Wireline Services Would you like the opportunity to learn cutting-edge technology Do you enjoy creating innovative and strategic solutions to solve complex problems Join our Field Services team We are the leader in well construction and production Our innovative physical and digital solutions improve efficiency production and maximize reservoir value Our team partners.

BAKER HUGHES Doha

Senior Field Specialist - Wireline Services Would you like the opportunity to learn cutting-edge technology Do you enjoy creating innovative and strategic solutions to solve complex problems Join our Field Services team We are the leader in well construction and production Our innovative physical and digital solutions improve efficiency production and maximize reservoir value Our team partners.

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3 days ago

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Career Area Product Support Your Work Shapes the World at Caterpillar Inc When you join Caterpillar youre joining a global team who cares not just about the work we do - but also about each other We are the makers problem solvers and future world builders who are creating stronger more sustainable communities We dont just talk about progress and innovation here - we make it happen with our.

Caterpillar Doha

Career Area Product Support Your Work Shapes the World at Caterpillar Inc When you join Caterpillar youre joining a global team who cares not just about the work we do - but also about each other We are the makers problem solvers and future world builders who are creating stronger more sustainable communities We dont just talk about progress and innovation here - we make it happen with our.

View salary & More Info

3 days ago

Management Solutions International

Our client in Qatar is looking to hire ESD DCS Service Engineer Responsibilities Execute installations Online modifications including S W H W upgrades and rev-ups application change requests and or other professional services jobs by work orders and or customer contracts Respond to allocated trouble requests providing appropriate on-site service of equipment to restoration functionality and.

Management Solutions International Doha

Our client in Qatar is looking to hire ESD DCS Service Engineer Responsibilities Execute installations Online modifications including S W H W upgrades and rev-ups application change requests and or other professional services jobs by work orders and or customer contracts Respond to allocated trouble requests providing appropriate on-site service of equipment to restoration functionality and.

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6 days ago

Qatar National Bank

Job Purpose Summary The incumbent will be primarily responsible for conducting business over the telephone and utilize advanced contact technology to provide utmost customer service Essential Duties Responsibilities by Dimensions A Shareholder Financial Achieve Key Performance Indicators KPIs like average time taken to answer calls average time taken to resolve queries process number of call.

Qatar National Bank Doha

Job Purpose Summary The incumbent will be primarily responsible for conducting business over the telephone and utilize advanced contact technology to provide utmost customer service Essential Duties Responsibilities by Dimensions A Shareholder Financial Achieve Key Performance Indicators KPIs like average time taken to answer calls average time taken to resolve queries process number of call.

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7 hours ago

Job title Lead Customs Clearance Agent Ref 224764 Location Qatar - Doha Job family Not Specified Closing date 24-Aug-2025 About the Role Qatar Aviation Services Cargo is recruiting for Lead Customs Clearance Agent to fill the role recently vacated due to an internal promotion The role will be responsible to process customs formalities and clearance of company materials for all shipment cosigned.

Qatar Airways Doha

Job title Lead Customs Clearance Agent Ref 224764 Location Qatar - Doha Job family Not Specified Closing date 24-Aug-2025 About the Role Qatar Aviation Services Cargo is recruiting for Lead Customs Clearance Agent to fill the role recently vacated due to an internal promotion The role will be responsible to process customs formalities and clearance of company materials for all shipment cosigned.

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2 days ago

Job title TS Manager - Service Support Ref 225966 Location Qatar - Doha Job family Corporate Commercial Closing date 25-Aug-2025 About the role We are looking for a proactive and Self - driven TS Service Support manager to lead service improvement initiatives EUT projects and user engagement across QR Group This role plays critical part in transforming how we deliver review and enhance support.

#J-18808-Ljbffr

We are seeking an experienced Customer Service Executive to manage customer interactions, handle inquiries and complaints, and coordinate services while ensuring exceptional customer satisfaction and maintaining professional service standards.

Responsibilities

• Multi-Channel Customer Communication - Handle customer inquiries professionally via phone, email, and walk-ins while ensuring prompt and clear communication regarding services and updates
• Service Coordination & Scheduling - Schedule and coordinate service appointments, record and track service requests, and follow up with internal teams for timely resolution
• Complaint Resolution & Relationship Management - Address and resolve customer complaints effectively and politely while providing comprehensive after-sales support to maintain strong customer relationships
• Documentation & Team Support - Maintain accurate customer records and service logs while supporting sales and service teams with coordination as needed

Must Have

• Experience & Industry Knowledge - Previous experience in customer service, preferably in similar industry with basic understanding of service operations and scheduling processes
• Communication Excellence - Excellent verbal and written communication skills with fluency in English (mandatory); Arabic/Hindi proficiency is advantageous
• Technical & Professional Skills - Good computer skills, ability to multitask effectively, and remain calm under pressure in challenging situations
• Interpersonal Abilities - Strong interpersonal skills with proven ability to build rapport with customers and work collaboratively with internal teams

Nice to have

• CRM Software Experience - Familiarity with customer relationship management systems
• Industry-Specific Knowledge - Understanding of automotive, electronics, or technical service procedures
• Advanced Language Skills - Trilingual capabilities for broader customer demographic coverage
• Conflict Resolution Training - Professional certification in customer service or conflict resolution techniques

#J-18808-Ljbffr

• Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
• Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
• Provide regular updates to customers on service progress and follow up as needed.
• Recommend and upsell additional services based on customer needs and vehicle condition.
• Maintain and update accurate customer records.
• Prepare service-based invoices and assist with billing documents.
• Resolve customer complaints and ensure a smooth, satisfying service experience.

#J-18808-Ljbffr

With over 130 years of experience in integrated water cycle management, we are an international benchmark with a presence in several countries across Africa, the Middle East, and Latin America. Aguas de Valencia Internacional is looking for committed professionals who wish to contribute to sustainable development and take on global challenges in water management. If you value teamwork, innovation, and want to make a positive impact on communities around the world, this is the ideal place to grow your career.

We are currently looking for a: Customer Service Manager

Location: Middle East

The Customer Service Manager is responsible for:

• Planning and executing operations to improve service quality, including network connections, operation and maintenance, inspection, repair, and emergency response.
• Scheduling staff, including work assignments, rotations, training, vacations, breaks, overtime, and coverage for absences or vacant shifts.
• Supervising staff according to policies and procedures.
• Evaluating operations and maintenance of facilities, recommending and implementing improvements.
• Managing team performance, including training, supervision, and direction.
• Working on client premises and being available for emergency calls.
• Attending to customer drainage complaints, including removal of blockages, floodwater, and restoring sites to pre-incident conditions.
• Handling customer complaints via the CRM system, and coordinating with the enterprise asset management system.
• Removing blockages within sewage networks, including manual and mechanical cleaning.
• Removing floodwater and rainwater using suction/jetting tankers and restoring sites.

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