143 Support Staff jobs in Al Waab

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When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Support Staff / Admin

Qatar

Parsons is seeking a highly organized and detail-oriented Support Staff / Admin to join our team! In this role, you will be responsible for providing administrative and clerical support to ensure the smooth and efficient operation of office procedures and systems.

What You'll Be Doing:

• Providing general administrative support, including scheduling meetings, preparing reports, and handling correspondence.
• Managing office supplies and ensuring that office equipment is well-maintained.
• Maintaining filing and document control systems (both physical and digital) for the effective organization and retrieval of information.
• Assisting in the preparation, distribution, and filing of project-related documents, reports, and correspondence.
• Coordinating office activities and ensuring tasks are completed on time, in alignment with project deadlines.
• Using Microsoft Office applications to produce documents, presentations, spreadsheets, and reports.
• Assisting with the maintenance and operation of the electronic document management systems (EDMS), ensuring proper tracking and management of project documents.
• Organizing project-related documentation and ensuring documents are easily accessible when required.

What Required Skills You'll Bring:

• Diploma and/or specialized training from an accredited University, as approved by the Engineer.
• At least 10 years of relevant experience, including a minimum of 5 years using EDMS (preferably Primavera Contract Management).
• Extensive experience in document control throughout the project lifecycle, from initiation to close-out phases, using computer-based systems (Primavera Contract Management/EDMS).
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Fluent in English, both written and spoken, with excellent communication skills.
• Computer literate with strong administrative and organizational skills.
• Preferably, at least 3 years of experience working in the Gulf region.
• Fluency in Arabic (both written and spoken) is highly desirable.

What Desired Skills You'll Bring:

• Strong attention to detail with a solid track record of maintaining accurate records and documentation.
• Ability to handle multiple tasks, prioritize effectively, and meet deadlines under pressure.
• Strong problem-solving and organizational skills to manage and track documents efficiently.
• Ability to maintain a positive and proactive attitude while working in a fast-paced environment.
• Strong interpersonal skills and the ability to work collaboratively with various team members.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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Overview

Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives
  
  

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Charterhouse is working with a leading company based in Qatar. Our client is looking to hire an IT Support Engineer to join their organisation on a permanent basis.

Your primary job role will be to provide onsite support to end users and ensure incident resolution as per the SLA. You will maintain PCs and printers in all sites by performing regular preventive maintenance as well as train all users on the use of PCs and software. You will log all incident requests in the Help Desk online system, manage helpdesk tickets and answer all help desk calls. In addition you will be responsible for carrying out IT cabling including Ethernet and telephone cables. Your responsibilities will include installing, maintaining and repairing audio, video and electronic equipment such as closed circuit television systems, television sets and electronic control systems.

The successful candidate should have exposure working with Windows Server, SQL Server and Visual Basic together with .NET technologies and MS office 2007. The ability to install and configure computer systems and diagnose hardware / software faults is also required. You should be proficient in monitoring and maintaining computer systems and networks in the organisation including timely updates of security patches / service packs. Knowledge of ERP systems and VB.net programming with SQL queries would be an advantage. It is essential you have excellent written and spoken English skills, Arabic would be beneficial.

Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets. Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Hong Kong, Melbourne, Singapore, and Sydney, with further regional expansion planned across Qatar and Saudi Arabia.

Job Purpose / Objective

Ensure safe, reliable, and efficient operations through continuous process optimization and improvement initiatives across the organization’s facilities. Identify and develop value-driven process enhancement opportunities to maximize operational efficiency and effectiveness.

Process Support Engineering

• Investigate and resolve production issues by identifying root causes and implementing corrective and preventive actions to improve process reliability.

• Proactively seek opportunities for process enhancement, introduction of new technologies, and application of best practices to drive continuous improvement and cost reduction.

• Maintain a deep technical understanding of production processes and apply this knowledge to optimize performance and ensure compliance with applicable quality and regulatory standards.

• Collaborate cross-functionally with production, quality assurance, and maintenance teams to ensure alignment on objectives and drive results.

• Enhance monitoring systems for process performance, including product yields, quality parameters, flow rates, catalyst productivity, and transfer conditions. Develop and utilize advanced tools for process assessment and performance optimization.

• Provide effective solutions during plant upsets and operational issues, recommending changes to procedures and settings. Review and update documentation, including control narratives, ESD procedures, alarm indexes, PID drawings, control valve datasheets, and other critical process-related records.

• Develop detailed process designs and manage the full lifecycle of engineering packages, from concept to startup, in close coordination with Operations and Project teams.

• Participate in Process Hazard Analysis (PHA) and Management of Change (MOC) activities, providing technical expertise to ensure safe and feasible implementations.

• Contribute to project development by preparing scope documents and design packages for plant modifications, including during normal operations and planned Turnarounds.

• Apply simulator modeling expertise for troubleshooting and performance improvement of process units.

• Mentor and train junior engineers, contributing to team development and knowledge sharing. Assist in developing training content and supporting internal capability building.

• Provide engineering support for equipment inspections and integrate findings into process recommendations.

• Conduct risk assessments for process activities and implement measures to mitigate operational and environmental risks.

• Align process improvements with internal and external stakeholder requirements. Act on feedback to meet or exceed expectations and enhance customer satisfaction.

• Leverage data analytics tools to monitor process trends and performance. Present findings and recommendations to stakeholders to support data-driven decisions.

• Conduct thorough root cause analyses for process failures using standard methodologies (e.g., 5 Whys), and work cross-functionally to implement corrective actions.

• Identify opportunities for cost reduction and implement initiatives to meet budgetary goals while maintaining safety and efficiency standards.

• Support tender evaluation and vendor selection processes for chemicals and process equipment. Lead efforts in reviewing and approving new chemicals for use.

Policies, Systems, and Procedures

• Ensure all work is performed in compliance with company policies, standard operating procedures, and regulatory guidelines.

• Support the implementation and documentation of systems and procedures aligned with corporate and industry standards.

• Maintain updated records of processes and compliance activities, and participate in audits to ensure adherence to safety and quality systems.

Quality, Health, Safety, Security, and Environment (QHSSE)

• Ensure compliance with all relevant safety, health, environmental, and security regulations.

• Lead engineering initiatives to reduce environmental impact and eliminate process safety and personal safety incidents.

Requirements

Qualifications & Experience

Education

• Required : Bachelor’s degree in Chemical Engineering

• Preferred : Master’s degree in Chemical Engineering

Experience

• Required : 5–7 years of experience in process engineering within the petrochemical industry

• Preferred : Experience in Oil & Gas or broader petrochemical sectors

Skills & Competencies

• Strong problem-solving and analytical skills

• Experience in simulator modeling for troubleshooting

• Proficiency in root cause analysis tools and techniques

• Ability to collaborate across multidisciplinary teams

• Knowledge of regulatory compliance and safety standards

• Skilled in technical evaluation of tenders and vendor selection for process equipment and chemicals

Overview

The IT Support Engineer (ITSE) monitors and maintains the computer systems and networks of an organization. The ITSE may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organization, ITSE’s role may span one or more areas of expertise. Organizations increasingly rely on computer systems in all areas of their operations and decision making processes. Therefore it is crucial to ensure the correct running and maintenance of the IT systems.

• Develop and update school IT policies and procedures to maintain state of the arc processes and practices.


• Monitor and maintain the school IT Infrastructure.


• Install and configure computer hardware, operating systems and applications (Desktops, Laptops & Servers).


• Monitoring and maintain data systems and networks.


• Monitor and enable school telecommunication networks and systems (eg.Ooredoo)


• Technical support school users through a series of actions, to help set up systems or resolve issues.


• Troubleshoot system and network problems, diagnose, and solve hardware or software faults.


• Replacing parts as required.


• Provide daily support, including procedural documentation and relevant reports.


• Support the rollout of new applications.


• Prioritize and manage open cases effectively (Technical).


• Test and evaluate new technologies to meet school requirements (Technical)


• Provide recommendations to improve the organization’s IT systems.


• Monitor the Internet and email usage of school users.


• Install, configure & troubleshoot Promethean Boards and guide/teach the users through its features and usage.


• Support development of IT plans and strategic goals.


• Install/Configure “Microsoft Classroom” to meet the requirements suggested by school IT Committee.


• Prepare all IT support for school activities like (Debates, Assembly Hall Presentations, Auditorium Presentations, Conferences… etc.) and support the activities with required IT tools.


• Update the school SMS System and communicating with parents by sending announcements and notifications (Using the SMS System).


• Check & patch required Microsoft updates on all school desktops and staff laptops.


• Install required Microsoft Office applications and configuring their updates.


• Manage “Shutting Down” procedures in case of emergencies (Like Electricity Shutdown).


• Assist in installing required applications on school’s tablets based on education and teachers’ requirements.


• Install and Deploy Symantec End Point Protection.

• Bachelor’s degree in Computer Science/Engineering.


• Minimum of 5 years’ experience in IT services.


• Minimum of 3 years’ experience in K-12 IT support. (preferred)

Experience: 3+ Years

Qualification: Any degree

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

Overview

Job title: System Support Coordinator
Location: Qatar - Doha
Job family: Customer Service
Closing date: 14-Oct-2025
Reference:

In this role, you will be responsible is to maintain database in MSD system used by QR Corporate Customer Care and record assignments/re-assignments of cases, which includes (but not limited to) GCEO/Executive Management escalations, Social Media posts, Skytrax posts etc. in a timely manner.

• Prioritise assignments and registration of Social Media posts including escalations for higher management ensuring the cases are communicated and actioned by concerned in a timely manner.
• Update and maintain a record of escalations for GCEO and Case Brief Reports (weekly) in a timely manner and identify, register and compile vital reports received through various internal channels and ensure availability for the department/management information.
• Respond to on-board Medical Assistance forms to ensure such forms are complete in all aspects and perform routine checks on missing emails, cases and approvals and ensure all such information is kept available at all times.
• Perform support related duties to run the department functions smoothly on a daily basis along with handling a wide variety of situations and tasks involving the administrative function of the office. Tactfully handle enquiries and/or refer to appropriate personnel/department.
• Independently manage multiple tasks and assigned projects whilst respecting deadlines and simultaneously ensuring the integrity of all information and data.
• Update or amend case detail fields as per email requests received from the case handlers to ensure accurate data is maintained at all times.
• Maintain records of department assets in a timely, readily available and accurate manner.

• Handle cases based on severity and respond to customers in a timely manner.
• Correctly, use tools/systems provided for investigation to assist line manager with early case closures. Under line manager's guidance, apply knowledge and understanding of mandated aviation industry regulations and legal requirements during case handling.

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

• Bachelor’s degree or equivalent with minimum of 2 years of job-related experience.
• Excellent in written and verbal communication skills.
• Maintain confidentiality and self-discipline.
• Certificate in Computer applications — MS office (Word, Excel, Power point, Access)
• Ability to work in a cross-culture environment

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

Join ECCO Gulf Majorel Qatar as a Corporate Support Officer, where the incumbent will be primarily responsible for conducting business over the telephone and utilize advanced contact technology to provide utmost customer service to corporate clients on various inquiries and products related to transaction banking services. You will be responsible for providing comprehensive support to our corporate team, facilitating efficient communication, and maintaining organizational effectiveness.

• Respond to incoming client calls and emails, ensuring high-quality service standards.
• Provide accurate product information and thorough advice to clients on transaction banking services.
• Manage client inquiries related to Trade Portal, transactions, and trade finance products/services.
• Ensure compliance with Data Protection (KYC) standards, verifying client identity and entitlements.
• Achieve Key Performance Indicators (KPIs) related to call response time, query resolution, and customer service metrics.
• Track and manage daily call requests and client interactions efficiently.
• Implement best practices for Trade Finance and Cash (transaction banking) services.
• Build and maintain strong relationships with clients and internal teams to meet organizational goals.
• Act as a point of contact for Trade Portal users, ensuring escalated service issues are managed effectively.
• Stay informed on product knowledge, particularly Trade Portal, and follow front office procedures.
• Ensure compliance with bank policies and regulatory standards, including data protection and customer confidentiality.
• Recognize trends in client inquiries, suggest improvements, and ensure process compliance.
• Participate in ongoing training to enhance service and product knowledge.
• Safeguard sensitive information and ensure high standards of data protection.
• Provide feedback and report on client service improvements and turnaround times.
• Work closely with various departments, ensuring smooth coordination in corporate banking operations.

We are looking for an experienced professional with a strong background in administration and secretariat functions. The ideal candidate will possess the following skills and qualifications:

• Bachelor’s degree in business administration or a related field.
• Proven at least 3 years of experience in a similar role, in banking Sector.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent oral and written communication skills (including report writing) in English and Arabic.
• Ability to work independently and as part of a team.
• Understanding of the relevant laws, regulations, and practices.
• Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
• Attention to detail and problem-solving skills.