30 Technical Support jobs in Qatar
Duty Engineer
Job Viewed
Job Description
Join to apply for the Duty Engineer role at IHG Hotels & Resorts
Join to apply for the Duty Engineer role at IHG Hotels & Resorts
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We're growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
- Monitor and oversee the daily operation of all MEP systems, including HVAC, electrical, plumbing, and fire safety systems.
- Conduct routine inspections and preventive maintenance on hotel equipment to ensure optimal performance.
- Respond promptly to engineering requests from guests and other departments, ensuring minimal disruption to hotel operations.
- Troubleshoot and repair mechanical, electrical, and plumbing issues efficiently.
- Maintain records of all maintenance activities and ensure compliance with regulatory requirements.
- Supervise a team of technicians and ensure all engineering tasks are completed as per the hotel's standards.
- Assign and oversee tasks for engineering staff during the shift.
- Conduct training and provide technical support to the engineering team.
- Ensure all team members adhere to safety procedures and hotel policies.
- Ensure compliance with local regulations and hotel safety standards related to engineering operations.
- Maintain proper documentation of safety checks, inspections, and compliance reports.
- Respond to emergency situations such as power failures, leaks, and equipment breakdowns, ensuring guest and staff safety.
- Degree or diploma in Mechanical, Electrical, or Civil Engineering.
- Minimum of 3-5 years of experience in hotel engineering or a similar role.
- Strong technical knowledge of HVAC, electrical, plumbing, and fire safety systems.
- Experience in preventive maintenance programs and troubleshooting technical issues.
- Previous experience in a luxury hospitality environment preferred.
- Ability to lead a team and manage tasks efficiently.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills in English.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitality
Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x
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Technical Support Engineer
Posted 10 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
Technical Support Lead
Posted 10 days ago
Job Viewed
Job Description
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities :
Deep Troubleshooting & Debugging
Diagnose hardware issues involving Bluetooth, GPS, sensors, and firmware / software using diagnostic APIs and tools
Reproduce, isolate, and resolve complex issues such as multi-device confusion, virtual fence behavior, and intermittent connectivity
End-to-End Ticket Ownership
Manage support tickets from first report through confirmed resolution
Provide accurate root cause analysis and timely follow-up
Translate technical findings into clear, actionable guidance for customers and Tier 1 support
Documentation & Process Design
Create and continuously refine SOPs, runbooks, quick-start guides, and troubleshooting documentation
Maintain a structured, searchable, and up-to-date knowledge base
Communication & Collaboration
Act as the primary technical point of contact for escalated issues
Work directly with third-party engineering teams to expedite fixes with clear context and ownership
Quality Metrics & Continuous Improvement
Monitor support KPIs such as CSAT, First-Contact Resolution, and SLA compliance
Lead post-mortems on critical or escalated issues and implement preventive improvements
5+ years of hands-on experience in technical support or field engineering for IoT or hybrid hardware / software systems
Strong skills in debugging Bluetooth , GPS , firmware , and API-based integrations
Advanced user of support tools like Zendesk and documentation platforms
Excellent written and verbal communication skills; able to explain complex topics clearly and concisely
Highly organized, process-oriented, and self-motivated; continuously improves workflows based on real-world feedback
Comfortable working across multiple time zones and taking full ownership of technical issue resolution
Technical Support Specialist
Posted 16 days ago
Job Viewed
Job Description
We are currently seeking a dedicated and skilled individual to join our internal team as a Technical Support Specialist. This role will involve providing comprehensive technical support to our internal team members across various business entities. They will be responsible for troubleshooting IT-related hardware and software issues, assisting with internet connections, and GPS systems, and implementing software solutions.
Responsibilities- Provide technical support for IT-related hardware, including troubleshooting and maintenance.
- Assist in setting up and troubleshooting internet connections and assistance with GPS systems .
- Implement software solutions and provide support for software-related tasks, including configuration and updates.customer for this feature.
- A valid driving license is a must.
- Passionate, committed, and confident individual.
- Currently available inQatar
- Ability to work independently and as part of a team.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Strong understanding of IT hardware, software, and networking principles.
- Excellent communication and interpersonal skills.
Technical Support Specialist
Posted today
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000
Hiring Preference: Local candidates only
Vacancies: 1
Industry: IT / Fintech
Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities:- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market.
- Strong troubleshooting and diagnostic skills for hardware and software issues.
- Familiarity with embedded systems, networks, and vending technologies.
- Excellent communication and customer support skills.
- Ability to work independently and meet technical challenges efficiently.
Send your updated CV to with "Technical Support Specialist" in the subject line.
#J-18808-LjbffrTechnical Support Specialist
Posted today
Job Viewed
Job Description
We are currently seeking a dedicated and skilled individual to join our internal team as a Technical Support Specialist. This role will involve providing comprehensive technical support to our internal team members across various business entities. They will be responsible for troubleshooting IT-related hardware and software issues, assisting with internet connections, and GPS systems, and implementing software solutions.
Responsibilities- Provide technical support for IT-related hardware, including troubleshooting and maintenance.
- Assist in setting up and troubleshooting internet connections and assistance with GPS systems .
- Implement software solutions and provide support for software-related tasks, including configuration and updates.customer for this feature.
- A valid driving license is a must.
- Passionate, committed, and confident individual.
- Currently available inQatar
- Ability to work independently and as part of a team.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Strong understanding of IT hardware, software, and networking principles.
- Excellent communication and interpersonal skills.
Technical Support Engineer
Posted today
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
#J-18808-LjbffrTechnical Support Lead
Posted today
Job Viewed
Job Description
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities :
Deep Troubleshooting & Debugging
Diagnose hardware issues involving Bluetooth, GPS, sensors, and firmware / software using diagnostic APIs and tools
Reproduce, isolate, and resolve complex issues such as multi-device confusion, virtual fence behavior, and intermittent connectivity
End-to-End Ticket Ownership
Manage support tickets from first report through confirmed resolution
Provide accurate root cause analysis and timely follow-up
Translate technical findings into clear, actionable guidance for customers and Tier 1 support
Documentation & Process Design
Create and continuously refine SOPs, runbooks, quick-start guides, and troubleshooting documentation
Maintain a structured, searchable, and up-to-date knowledge base
Communication & Collaboration
Act as the primary technical point of contact for escalated issues
Work directly with third-party engineering teams to expedite fixes with clear context and ownership
Quality Metrics & Continuous Improvement
Monitor support KPIs such as CSAT, First-Contact Resolution, and SLA compliance
Lead post-mortems on critical or escalated issues and implement preventive improvements
5+ years of hands-on experience in technical support or field engineering for IoT or hybrid hardware / software systems
Strong skills in debugging Bluetooth , GPS , firmware , and API-based integrations
Advanced user of support tools like Zendesk and documentation platforms
Excellent written and verbal communication skills; able to explain complex topics clearly and concisely
Highly organized, process-oriented, and self-motivated; continuously improves workflows based on real-world feedback
Comfortable working across multiple time zones and taking full ownership of technical issue resolution
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Technical Support Engineer
Posted today
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
#J-18808-LjbffrTechnical Support Engineer
Posted 4 days ago
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Job Description
#J-18808-Ljbffr
Technical Support Lead
Posted 10 days ago
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Job Description
#J-18808-Ljbffr