249 Account Management jobs in Qatar
Sales Engineer
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Job Description
As a Sales Engineer, you will be responsible for generating sustainable sales revenue and maximizing Hilti's share of business with Energy & Industry stakeholders in Qatar through systematic account development. Your role involves creating sustainable business relationships with high-level contacts, presenting the Hilti value proposition and differentiation to decision-makers to secure business.
You will develop accounts with key strategies and action plans, steer sales and business development activities, and define actions to develop market share in the Energy & Industry sector. Additionally, you will identify business opportunities to secure profitable growth across various product lines and expand the customer platform.
What you need is:- Proficient in English (verbal and written). Arabic or Hindi is a plus.
- Bachelor's degree in Civil or Mechanical Engineering.
- Minimum 3 to 5 years of professional sales experience within the Energy & Industry sector.
- Ability to thrive independently and in a team environment.
- Demonstrated ability to develop engaged customer relationships.
- Strong analytical and problem-solving skills.
- Excellent time management skills.
- Persuasive, sales-driven, customer-focused, and a team player.
- Valid Qatari Driving License.
- Based in Doha.
Year upon year, we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. When you meet us, you'll understand why. We have a diverse team of people with various nationalities, backgrounds, and experiences. Success at Hilti is based on teamwork and ability, regardless of where you're from.
What do we offer?Show us what you're made of, and we'll offer you opportunities to move around the business-working abroad, experiencing different roles, and exploring different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
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Associate Director - Account Management
Posted 2 days ago
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Associate director - account management
Posted today
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About the Team :
OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.
You Will :
Own and grow a set of named accounts and generate new business opportunities in the assigned territory.
Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy.
Develop and execute account strategies to expand Base Chemical Insights' presence in the region.
Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging.
Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent.
You Have :
Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent.
Proven success closing large and complex deals in the base chemicals or related industries.
Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions.
Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and Power Point.
Business conversational fluency in English (verbal and written).
An undergraduate degree in science or a related technical field is a plus.
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Lifestyle Programs & Wellness Resources
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
About Our Organization :
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship , , , , , , , , , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV).
Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.#J-18808-Ljbffr
Customer Service Executive
Posted 3 days ago
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with " Customer Service Executive
– Qatar" in the subject line.
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Customer Service Cashier
Posted 5 days ago
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Customer Service Representative
Posted 5 days ago
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Customer Service Representative
Posted 5 days ago
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Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
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Customer Service Representative
Posted 5 days ago
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Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
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Customer Service Manager
Posted 5 days ago
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Customer Service Manager Location:
Middle East The
Customer Service Manager
is responsible for: Planning and executing operations to improve service quality, including network connections, operation and maintenance, inspection, repair, and emergency response. Scheduling staff, including work assignments, rotations, training, vacations, breaks, overtime, and coverage for absences or vacant shifts. Supervising staff according to policies and procedures. Evaluating operations and maintenance of facilities, recommending and implementing improvements. Managing team performance, including training, supervision, and direction. Working on client premises and being available for emergency calls. Attending to customer drainage complaints, including removal of blockages, floodwater, and restoring sites to pre-incident conditions. Handling customer complaints via the CRM system, and coordinating with the enterprise asset management system. Removing blockages within sewage networks, including manual and mechanical cleaning. Removing floodwater and rainwater using suction/jetting tankers and restoring sites. Let your career flow with us. Dive into shaping the future of water!
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Customer Service Supervisor
Posted 10 days ago
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Job Description
Key Responsibilities
Provide superior service to all Hamad International Airport customers professionally and promptly in order to ensure that all Quality Standards including SLA’s and KPIs are achieved or exceeded. Conduct regular inspection and supervision of all passenger flows, customer service needs and terminal facility functionalities
Manage a team of Senior Customer Service Agents with the responsibility of enforcing company policies and procedures, including disciplinary action, and promotes professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner
Coordinates daily activities of your team to ensure safe and effective operations
Supervise and assist customers through airport processes and ensures a proactive response of agents towards customer service needs.
Monitor the flow through the Terminal in compliance with agreed standards and procedures in order to support the airlines within their business.
Ensure smooth passenger flows throughout the passenger terminal complex, including sufficient queue management.
Monitor the flow customers with special needs (PRM or Deportees, etc.) and ensure that any help needed in terms of terminal facility guidance is given to ensure their journey safely
Proactively seek out Terminal pressure points and assign staff to required pressure points in order to address the issues with efficiency.
Provide clear and constant feedback to the Duty Terminal Manager in the event of any disruption or facilities problem.
Provide detailed on any defects that appear on a shift basis to ensure there are reported accurately to FRC
Conduct briefings and debriefings with your team within your area of responsibility .
Report any issue or event through the shift hierarchy in place for the daily shift
Complete regular inspection of all passenger flows, customer service needs and terminal facility functionalities (i.e. seating areas, queueing, waiting areas, transfer l layouts, toilet, travellators, escalators and elevators) to ensure that the operations run efficiently.
Assist to provide content and contribute to all Customer Service training programs.
Perform other department duties related to his/her position as directed by the Head of the Department
Desired Candidate Profile
Qualifications
High School/ Vocational Qualification / Diploma or equivalent with minimum 3 years of Job related experience.
Bachelors degree or equivalent with minimum 2 years of Job related experience
Experience in dealing with customer service at supervisory level
Supervisory Skills, ability to delegate work, set clear direction and manage workflow.
Strong mentoring and coaching skills.
Ability to train and develop subordinate's skills and knowledge
Understanding of Key Performance Index and Standard Level Agreement
Resilient and able to self-motivate as well others
Capacity to adapt to a fast pace and challenging environment
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Customer Service Agent
Posted 14 days ago
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Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
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