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Customer Service Representative

Doha, Doha Management Solutions International MSI

Posted 5 days ago

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Job Description

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

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Customer Service Representative

Doha, Doha Mountainise

Posted 3 days ago

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Job Description

Responsibilities

Represent our companys technical services starting with a deep and comprehensive understanding and following with business research to identify how our solutions meet needs.

Meet weekly monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

Generate leads and build relationships by planning and organizing a daily work schedule to call on existing or potential sales.

Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

Possess indepth service knowledge and be able to conduct demos and present technical skills.

Prepare professional complete concise and accurate proposals and other documentation as required for project closing.

Achieve sales goals by assessing current client needs and following a defined selling process with potential companies often utilizing service demos and skills.

Coordinate with other sales reps to meet company quotas and standards performing market research and regular competitor monitoring.

Identify appropriate prospects set appointments make effective qualifying sales calls and manage the sales cycle to close new business in all service categories offered.

Skills & Requirements

Should be able to speak and write Native Arabic.

12 years of experience in Computer Science.

Should be super technical and understands the sales things.

Should be able to work in hybrid mode.

Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type: Full-Time

Department: Customer Service

Experience: years

Vacancy: 1

Unclear Seniority

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Customer Service Representative

Doha, Doha Management Solutions International MSI

Posted 5 days ago

Job Viewed

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Job Description

Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.

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Customer Service Advisor

Doha, Doha Abdullah Abdulghani & Bros. Co. W.L.L.

Posted 5 days ago

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Job Description

Job Description

  • Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
  • Explain customers on the benefits of products to generate additional revenue through products upgrade.
  • Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
  • Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
  • Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
  • Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
  • Assist on the marketing and promoting the services being offered to improve the sales revenue.
  • Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
  • Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
Skills
  • Customer Service Skills
  • Selling Skills (Service / Product)
  • Excellent Communication Skills (English and Arabic is a must)
  • Team player

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Customer Service Executive

Doha, Doha Clothing Brand

Posted 7 days ago

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Job Description

Overview

JOB CATEGORY: Customer Service

POSITION: Customer Service Rep

YEARS OF EXPERIENCE: 0-2 Years

GENDER: Female

SALARY RANGE: QAR 1, - QAR 2,

APPLICANT LOCATION: In-country Hire Only

Description

Urgent Requirement - Now Hiring: Customer Service Executive (Female)

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.

Responsibilities:

  • Greet and assist customers with professionalism and warmth
  • Handle customer queries, complaints, and requests efficiently
  • Provide personalized support to ensure a positive shopping experience
  • Assist with store operations as required

What We Offer:

  • A supportive and professional work environment
  • Growth opportunities within the retail industry
  • Competitive compensation package

Location: Al Gharrafa, Doha, Qatar.

No Calls please.

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Customer Service Advisor

Doha, Doha Abdullah Abdulghani & Bros. Co. W.L.L.

Posted 5 days ago

Job Viewed

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Job Description

Job Description

Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.

Explain customers on the benefits of products to generate additional revenue through products upgrade.

Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.

Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.

Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.

Actively promote the value added services and benefits of tinting and PPF to increase the revenue.

Assist on the marketing and promoting the services being offered to improve the sales revenue.

Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.

Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.

Skills

Customer Service Skills

Selling Skills (Service / Product)

Excellent Communication Skills (English and Arabic is a must)

Team player

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Customer Service Executive

Doha, Doha Clothing Brand

Posted 6 days ago

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Job Description

Overview

JOB CATEGORY: Customer Service POSITION: Customer Service Rep YEARS OF EXPERIENCE: 0-2 Years GENDER: Female SALARY RANGE: QAR 1, - QAR 2, APPLICANT LOCATION: In-country Hire Only Description

Urgent Requirement - Now Hiring: Customer Service Executive (Female) We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store. Responsibilities: Greet and assist customers with professionalism and warmth Handle customer queries, complaints, and requests efficiently Provide personalized support to ensure a positive shopping experience Assist with store operations as required What We Offer: A supportive and professional work environment Growth opportunities within the retail industry Competitive compensation package Location:

Al Gharrafa, Doha, Qatar. No Calls please.

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About the latest Customer service positions Jobs in Doha !

Customer Service Executive

Doha, Doha Premium Solutions

Posted 19 days ago

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Job Description

Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to



with " Customer Service Executive

– Qatar" in the subject line.

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Customer Service Assistant

Doha, Doha Azadea Group - Lebanon

Posted 5 days ago

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Job Description

The Role
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference - Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times - Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience - Call customers after the delivery service in order to get feedback and monitor customer satisfaction - As requested, perform the duties of the Cashier including the opening and closing of the shop - Handle customers/staff announcement, and ensure appropriate music is being played at the right volume - Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times

Requirements
Qualifications - Bachelor's Degree is a plus - 2 years of experience in retail industry; experience in Customer Service is a major plus - Active participation in at least one sporting activity and strong knowledge of sporting events and products - Fluency in English - Proficiency in MS Office - Attention to details: level 2 - Communication Skills: level 2 - Cultural Awareness: level 2 - Customer Focus: level 2 - Decision Making: level 1 - Initiative: level 2 - Teamwork: level 2

About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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Customer Service / Logistics Executive

Doha, Doha Al Ali Business Solutions

Posted 7 days ago

Job Viewed

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Job Description

JOB CATEGORY

Customer Service

POSITION

Customer Service Rep

YEARS OF EXPERIENCE

3-4 Years

GENDER

Any

SALARY RANGE

QAR 2, - QAR 5,

APPLICANT LOCATION

In-country Hire Only

Overview

We are seeking a highly organized and proactive Customer Service & Logistics Executive to serve as a pivotal link between our customers, service engineers, and the supply chain. The ideal candidate will be responsible for managing the end-to-end post-sales process, from quotation and order fulfillment to logistics coordination and customer feedback. This role requires exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.

Responsibilities
  • DailyCustomer Call / email registration and follow up.
  • Quotations follow-up with customer.
  • Expired Quotation follow up (toner & spare parts).
  • Assist service engineers for the quote and spare availability.
  • Follow up of pending service quote with customers.
  • Service payment follow up with customer.
  • Inbound / outbound tracker updation.
  • Spare parts / Toner preparation.
  • DailyVC collection Report.
  • DailyToner Sales Report.
  • Logistics plan report.
  • DailyQuotation report.
  • Machine Delivery Customer feedback.
Qualifications

Desired Skills & Experience

  • Microsoft Tools.
  • Zoho CRM.

Qualities for the candidate :

  • Active listener.
  • Adaptability.
  • Attention to detail.
  • Collaboration.
  • Conflict resolution.
  • Creativity.
  • Critical thinking.
  • Decision-making.

Location

In-country Hire Only

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