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51 Customer Support jobs in Doha

Customer Support Specialist

Doha, Doha Boeing

Posted 22 days ago

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Job Description

Overview

Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities

Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)

Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)

SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:

Not Applicable Education:

Not Applicable Relocation:

Relocation assistance is not a negotiable benefit for this position. Security Clearance:

This position does not require a Security Clearance. Visa Sponsorship:

Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program

This position is not contingent upon program award. Shift:

Not a Shift Worker (Qatar).

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Public Relations & Customer Support Specialist

Doha, Doha Calo Inc.

Posted 3 days ago

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Job Description

Public Relations & Customer Support Specialist

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.

Why This Role Matters
This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind.

Role Overview
As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence.

You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market.

What You’ll Do

  • Develop and execute PR strategies to strengthen Calo’s brand image in Qatar
  • Manage press releases, media relations, and public events
  • Proactively engage with customers via calls, meetings, and digital platforms
  • Ensure flawless bilingual communication (Arabic & English)
  • Monitor customer feedback and collaborate with internal teams to solve challenges
  • Support business development through stakeholder relationship management
  • Handle governmental and business clearances with accuracy and efficiency
  • Act as the main point of contact for local media and public inquiries
  • Identify partnership and community engagement opportunities
  • Resolve escalated customer issues with empathy and speed
  • Stay ahead of market trends and competitor activity to sharpen CX and PR strategies

What We’re Looking For

  • Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities
  • Proven track record in client relationship management and media communication
  • Skilled in media management, PR, and brand promotion
  • Strong understanding of B2B engagement and customer experience best practices
  • Familiarity with business clearance processes in Qatar
  • Fluent in Arabic and English (spoken and written)

Who You Are

  • Charismatic, approachable, and a natural brand ambassador
  • Professional and proactive, adaptable in fast-paced environments
  • Confident problem-solver with strong decision-making skills
  • Able to balance strategic PR priorities with customer service needs

The Hiring Journey

  • Screening meeting with our TA team (30 mins)
  • Technical interview with the hiring manager (30–60 mins)
  • 2nd Technical interview with the team (30 mins)
  • Culture-fit interview (30 mins)
  • Offer stage

Calo is an equal opportunities employer and welcomes applications from diverse candidates.

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Public Relations & Customer Support Specialist

Doha, Doha Calo

Posted 1 day ago

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Job Description

About Calo

Launched in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.

What you’ll be working on

As the Public Relations & Customer Support Specialist you will be the face of Calo in Qatar representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives strengthen relationships with B2B partners and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities such as media relations events and brand promotion with hands‑on customer support ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances coordinate with internal teams and actively contribute to growing Calos presence and reputation in the Qatari market.

Main Responsibilities

Develop and execute PR strategies to promote Calos brand image in Qatar.

Handle press releases media relations and event planning.

Proactively engage with customers through calls meetings and digital channels.

Maintain excellent communication in both Arabic and English across all interactions.

Monitor customer feedback and work with internal teams to address pain points.

Support business development efforts by building and nurturing relationships with key stakeholders.

Manage and facilitate governmental and business clearances as needed.

Act as the primary point of contact for local media and public inquiries.

Identify opportunities for partnerships collaborations and community engagement.

Handle escalated customer concerns with empathy and efficiency.

Keep up to date with industry trends and competitor activities to inform PR and CX strategies.

Ideal candidate Qualifications

Qatari national with excellent communication skills in Arabic and English.

24 years of experience in Public Relations and / or Business Development with customer-facing responsibilities.

Proven experience in managing client relationships and handling media communications.

Knowledge & Competency

Strong understanding of B2B engagement and customer experience.

Skilled in public relations media management and brand promotion.

Knowledge of handling business clearances in Qatar.

Ability to develop and implement customer engagement strategies.

Personality

charismatic confident and approachable. Comfortable being the face of the brand.

Professional proactive and adaptable in fast-paced environments.

Strong problem-solving skills with the ability to think on your feet.

Balanced approach to managing PR priorities alongside customer service needs.

Required Experience Manager

Key Skills Typing, Public Relations, Video Editing, Interviewing, Media Relations, Qualitative Research Interviewing, Research Experience, Social Media Management, Leadership Experience, Public Speaking, Blogging, Writing Skills

Employment Type: Full‑Time

Experience: years

Vacancy: 1

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Public Relations & Customer Support Specialist

Doha, Doha Calo Inc.

Posted 3 days ago

Job Viewed

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Job Description

Public Relations & Customer Support Specialist

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here. Why This Role Matters This role is the voice and face of Calo in Qatar. It bridges brand reputation, community trust, and customer happiness. From media relations and public events to direct customer conversations, you’ll ensure that Calo is loved, trusted, and top of mind. Role Overview As the Public Relations & Customer Support Specialist, you’ll represent Calo in Qatar with professionalism and warmth. You’ll lead PR initiatives, strengthen B2B relationships, and deliver exceptional customer experiences. This role combines strategic PR activities (media, events, brand building) with hands-on customer engagement, ensuring that every interaction reflects Calo’s standards of excellence. You’ll also manage governmental and business clearances, work closely with internal teams, and play a key role in growing Calo’s presence and reputation in the Qatari market. What You’ll Do Develop and execute PR strategies to strengthen Calo’s brand image in Qatar Manage press releases, media relations, and public events Proactively engage with customers via calls, meetings, and digital platforms Ensure flawless bilingual communication (Arabic & English) Monitor customer feedback and collaborate with internal teams to solve challenges Support business development through stakeholder relationship management Handle governmental and business clearances with accuracy and efficiency Act as the main point of contact for local media and public inquiries Identify partnership and community engagement opportunities Resolve escalated customer issues with empathy and speed Stay ahead of market trends and competitor activity to sharpen CX and PR strategies What We’re Looking For Experience: 2–4 years in Public Relations and/or Business Development with customer-facing responsibilities Proven track record in client relationship management and media communication Skilled in media management, PR, and brand promotion Strong understanding of B2B engagement and customer experience best practices Familiarity with business clearance processes in Qatar Fluent in Arabic and English (spoken and written) Who You Are Charismatic, approachable, and a natural brand ambassador Professional and proactive, adaptable in fast-paced environments Confident problem-solver with strong decision-making skills Able to balance strategic PR priorities with customer service needs The Hiring Journey Screening meeting with our TA team (30 mins) Technical interview with the hiring manager (30–60 mins) 2nd Technical interview with the team (30 mins) Culture-fit interview (30 mins) Offer stage Calo is an equal opportunities employer and welcomes applications from diverse candidates.

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FREELANCE Lead Project Engineer ISS – Customer Logistic Support

Doha, Doha SEGULA TECHNOLOGIES

Posted 12 days ago

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Job Description

Segula Technologies is a global engineering leader in the energy, power, and oil and gas sectors, partnering with major industry players on flagship projects worldwide. From Front-End Engineering Design (FEED) to Engineering, Procurement, and Construction (EPC), Segula provides comprehensive solutions. A key focus is on decarbonization, reflecting its commitment to sustainable energy. With engineering centers in Italy, France, Germany, and Spain, Segula supports clients globally in nuclear, oil and gas, renewable energy, hydrogen, and hydro sectors, leveraging its long-standing market presence.

Why Join Segula Technologies?

By joining Segula, you will enter an international atmosphere, working with reputable players in the energy sector on their flagship projects. You will have access to a network of experienced engineers and managers who have been leaders in the industry for years. Our commitment to internal mobility offers you the chance to work on diverse projects across more than 30 countries, in various roles and responsibilities. In addition to the energy sector, you can explore opportunities in other industries where Segula is highly active, such as automotive, aerospace, and rail.

For more information:

Job Description

We are seeking a Freelance Lead Project Engineer – In-Service Support (ISS) to join a Customer Logistic Support Program Management Team. This role is dedicated to the lifecycle management of naval vessels and requires on site presence in Doha, Qatar for a minimum of 2–3 years .

As the Lead Project Engineer ISS, you will be responsible for overseeing the technical aspects of the program throughout its full lifecycle. Your focus will be on ensuring the successful execution of maintenance activities related to marine systems and platform equipment, while ensuring compliance with contractual specifications and fostering strong technical collaboration with the Customer.

Responsibilities
  • Oversee and manage general program plans, ensuring alignment with contractual obligations and cost estimates.
  • Serve as the technical point of contact for the Customer, managing technical meetings and supporting the evaluation of additional requests.
  • Monitor compliance with technical requirements across all lifecycle phases of the vessels.
  • Support the Project Manager in resolving variances, providing detailed corrective action plans and timeline estimations.
  • Coordinate with suppliers of marine systems and platform equipment to ensure timely and quality delivery.
  • Lead technical discussions and meetings with the Customer to resolve issues and maintain project alignment.
Qualifications
  • Master’s degree in Naval Architecture and Marine Engineering or Mechanical Engineering.
  • 3–5 years of experience in a similar role, preferably within complex project environments such as shipbuilding or defense sectors.
  • In-depth knowledge of naval systems and machinery , as well as their associated technical documentation.
  • Fluent in English , both written and spoken.
  • Proficient in Microsoft Excel ; good working knowledge of Microsoft Project and SAP .
  • Strong soft skills including flexibility, interpersonal communication, teamwork, problem-solving, financial awareness, and a goal-oriented mindset.
Additional Information

At SEGULA Technologies, diversity, equity, and inclusion are at the heart of our human resources policy. Our opportunities are open to everyone, regardless of gender, national origin or ethnicity, religious or sexual orientation, and disabilities.

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FREELANCE Lead Project Engineer ISS – Customer Logistic Support

Doha, Doha SEGULA TECHNOLOGIES

Posted 12 days ago

Job Viewed

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Job Description

Segula Technologies is a global engineering leader in the energy, power, and oil and gas sectors, partnering with major industry players on flagship projects worldwide. From Front-End Engineering Design (FEED) to Engineering, Procurement, and Construction (EPC), Segula provides comprehensive solutions. A key focus is on decarbonization, reflecting its commitment to sustainable energy. With engineering centers in Italy, France, Germany, and Spain, Segula supports clients globally in nuclear, oil and gas, renewable energy, hydrogen, and hydro sectors, leveraging its long-standing market presence. Why Join Segula Technologies? By joining Segula, you will enter an international atmosphere, working with reputable players in the energy sector on their flagship projects. You will have access to a network of experienced engineers and managers who have been leaders in the industry for years. Our commitment to internal mobility offers you the chance to work on diverse projects across more than 30 countries, in various roles and responsibilities. In addition to the energy sector, you can explore opportunities in other industries where Segula is highly active, such as automotive, aerospace, and rail. For more information: Job Description

We are seeking a

Freelance Lead Project Engineer – In-Service Support (ISS)

to join a

Customer Logistic Support

Program Management Team. This role is dedicated to the lifecycle management of naval vessels and requires on site presence in

Doha, Qatar for a minimum of 2–3 years . As the Lead Project Engineer ISS, you will be responsible for overseeing the technical aspects of the program throughout its full lifecycle. Your focus will be on ensuring the successful execution of maintenance activities related to marine systems and platform equipment, while ensuring compliance with contractual specifications and fostering strong technical collaboration with the Customer. Responsibilities

Oversee and manage general program plans, ensuring alignment with contractual obligations and cost estimates. Serve as the

technical point of contact

for the Customer, managing technical meetings and supporting the evaluation of additional requests. Monitor compliance with technical requirements across all lifecycle phases of the vessels. Support the Project Manager in resolving variances, providing detailed corrective action plans and timeline estimations. Coordinate with suppliers of marine systems and platform equipment to ensure timely and quality delivery. Lead technical discussions and meetings with the Customer to resolve issues and maintain project alignment. Qualifications

Master’s degree

in Naval Architecture and Marine Engineering or Mechanical Engineering. 3–5 years of experience

in a similar role, preferably within complex project environments such as shipbuilding or defense sectors. In-depth knowledge of

naval systems and machinery , as well as their associated technical documentation. Fluent in English , both written and spoken. Proficient in

Microsoft Excel ; good working knowledge of

Microsoft Project

and

SAP . Strong soft skills including flexibility, interpersonal communication, teamwork, problem-solving, financial awareness, and a goal-oriented mindset. Additional Information

At SEGULA Technologies, diversity, equity, and inclusion are at the heart of our human resources policy. Our opportunities are open to everyone, regardless of gender, national origin or ethnicity, religious or sexual orientation, and disabilities.

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Client Systems Technician Support

Doha, Doha GovCIO

Posted today

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Job Description

Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position. Responsibilities

Provide client systems technical support. The contractor shall: Provide Tier 1 support to resolve administrative and technical concerns with client/server devices; Install, configure and operate client/server devices; Provide OM&S of hardware and software; Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN , AFGM policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures; Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer; When requested, assist the unit EC with computer hardware and software inventories. Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Certification A+ MCSA-Windows 10 or newer Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation. Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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Customer Service Advisor

Doha, Doha Abdullah Abdulghani & Bros. Co. W.L.L.

Posted 5 days ago

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Job Description

Job Description

  • Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
  • Explain customers on the benefits of products to generate additional revenue through products upgrade.
  • Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
  • Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
  • Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
  • Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
  • Assist on the marketing and promoting the services being offered to improve the sales revenue.
  • Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
  • Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
Skills
  • Customer Service Skills
  • Selling Skills (Service / Product)
  • Excellent Communication Skills (English and Arabic is a must)
  • Team player

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Customer Service Representative

Doha, Doha Management Solutions International MSI

Posted 5 days ago

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Job Description

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

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Customer Service Executive

Doha, Doha Clothing Brand

Posted 7 days ago

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Job Description

Overview

JOB CATEGORY: Customer Service

POSITION: Customer Service Rep

YEARS OF EXPERIENCE: 0-2 Years

GENDER: Female

SALARY RANGE: QAR 1, - QAR 2,

APPLICANT LOCATION: In-country Hire Only

Description

Urgent Requirement - Now Hiring: Customer Service Executive (Female)

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.

Responsibilities:

  • Greet and assist customers with professionalism and warmth
  • Handle customer queries, complaints, and requests efficiently
  • Provide personalized support to ensure a positive shopping experience
  • Assist with store operations as required

What We Offer:

  • A supportive and professional work environment
  • Growth opportunities within the retail industry
  • Competitive compensation package

Location: Al Gharrafa, Doha, Qatar.

No Calls please.

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