59 Food Service jobs in Qatar
Food Service Attendant/Cashier
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Job Description
Primary Responsibilities
o Person who leads the branch
o Works as cashier in their shift by default
o Take responsibility and monitor the branch
Operational duties
o Responsible for requisition orders to be filled daily and on time (LPO)
o Check the food quantity and quality of current inventory and upon reception of new items
o Ensure the product quality being served is up to Oakberry's standards
o Help in receiving items from suppliers that deliver directly (if required) and signs off to confirm receival
o Implement the waste management requirements according to the set rules (e.g. record and dispose of expired products according to Qatar's regulations) and fill in the waste management sheet
Food Preparation
o Know how to use acai machines and layer the order items appropriately
o Know how to cut fruits appropriately and design them on top of each cup
o Follow health and safety procedures throughout each order preparation
Customer service
o Greet customers when entering or leaving the store
o Present the menu and explain to guests how various menu items are prepared, describing ingredients and preparation methods.
o Take acai orders from guests accurately
o Inform guests of menu changes and daily specials
o Make recommendations they genuinely feel the guests will enjoy
o Cross-sell and up-sell products
o Introduce loyalty program
o Tell the customers "Enjoy your Oak" when handing the order
o Respond promptly and courteously to correct any problems
o Monitor and observe guest customers experience to ensure guests are satisfied
o Resolve customer complaints, guide them and provide relevant information
o Answer telephone calls promptly
o Maintain clean and tidy checkout areas
o Be knowledgeable on the concept and acai products to explain to customers
o Be knowledgeable on the concept and acai products to explain to customers
POS System
o Manage transactions with customers using the POS
o Scan/punch in the product and ensure pricing is accurate
o Repeat back the guest's order to ensure accuracy
o Collect payments whether in cash or credit
o Issue receipts, refunds, change or tickets
o Redeem stamps and coupons for loyalty program
o Handle merchandise returns and exchanges
o Handle End of day sale report to make sure it is accurate and put the day's cash in an envelope
Delivery partners
o Know how to receive orders from delivery partners and add them on the POS in a timely manner
o Dispatch orders for delivery partners
o Check dispatched orders are correct
o Respond to any issues from delivery partners
Job Type: Full-time
Application Question(s):
- Are you available to join as early as January 15, 2024?
Experience:
- relevant: 3 years (Required)
Language:
- Proficient English and Basic Arabic (Required)
License/Certification:
- Food Handling Certificate and Basic Food Safety certificate (Required)
Food Service Crew Member
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Job Description
Requirements:
- Fluency in Tagalog or Nepalies is an advantage
- Female
- Available NOC/QID
Job Duties
- Prepare, season, and cook chicken menu items following standard recipes and procedures.
- Operate kitchen equipment safely
- Ensure proper portioning, presentation, and quality of food served.
- Follow food safety and hygiene standards at all times.
- Assist in receiving, storing, and organizing kitchen supplies and raw materials.
- Maintain cleanliness and sanitation of cooking and food preparation areas.
- Support team members in other food service duties when necessary.
- Provide fast and friendly service to customers if assigned at the counter.
- Adhere to company policies, safety guidelines, and operational procedures.
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: QAR1, QAR2,000.00 per month
Food Service Sales Manager
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Location
Doha, Qatar
Experience
Job Type
Recruitment
Job Description
We are currently looking to hire a qualified Food Service Sales Manager and would like to engage your recruitment services to assist with this search. We are seeking a candidate with the following qualifications:
- Minimum of 5 years' experience in B2B food sales, including at least 3 years in a managerial role within the FMCG sector
- Strong understanding of the food service industry and food distribution systems
- Proven track record of consistently meeting or exceeding sales targets
- Excellent leadership, communication, and negotiation skills
- Proficiency in CRM software and Microsoft Office Suite, especially Excel
Customer Service
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We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
Customer service
Posted today
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Job Description
Key Responsibilities
- Manage all customer communication through WhatsApp.
- Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
- Answer customer questions on delivery timelines, payment terms, and product options.
- Escalate special requests or complaints to management when needed.
- Maintain accurate records in our order tracking/CRM system.
- Support sales by emphasizing craftsmanship and suggesting add-ons.
Requirements
- Strong Arabic & English communication.
- Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
- Highly organized, detail-oriented, and disciplined in follow-up.
- Confident in handling demanding customers while protecting timelines.
- +3 years experience in customer service in Qatar.
- Interest in furniture, design, or interiors is an advantage.
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 3 years (Preferred)
Language:
- Arabic (Required)
- English (Required)
Customer Service
Posted today
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Job Description
A Major Hotel Supplies & Hospitality Company looking for:
- Customer Service Representative.
With a minimum 3+ years' experience in the same field.
Full package + Commission will be provided.
Requirements:
- Experience in same field or in Hospitality is an advantage.
- Holding a Qatari Driving License is an advantage.
- Valid R.P & NOC
- Flexibility in working hours
- attending calls after working hours
Job Type: Full-time
Pay: QAR2, QAR4,000.00 per month
Application Question(s):
- Do you have Qatar driving license?
- Do you have your own private car?
Language:
- Arabic & English (Preferred)
Customer service
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Job Description
Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month
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Customer Service Representative
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About The Job
We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.
Key Responsibilities:
- Handle customer calls and inquiries.
- Resolve complaints and problems effectively.
- Provide exceptional service that reflects the company's identity.
- Coordinate with other teams to ensure service continuity.
Requirements:
- Minimum 3 years of customer service experience.
- Fluency in Arabic and English.
- Excellent communication and problem-solving skills.
- Professional and customer-oriented attitude.
- Valid residency in Qatar.
- Immediate availability to join.
Location: Al Wakrah, Qatar
Work Schedule: Full-time, 6 days/week
Job Type: Full-time
Pay: From QAR2,300.00 per month
Customer Service Cashier
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Job Title: Customer Service Cashier
Location: Doha, Qatar
Job Type: Full-Time
Job Description:
We are seeking a reliable and customer-oriented Cashier to join our team, responsible for accurately processing transactions and taking customer orders. In this role, you'll be responsible for taking customer orders, handling payments, and ensuring smooth interactions between customers and the kitchen.
Key Responsibilities:
Take customer orders accurately and efficiently, ensuring all items are recorded correctly.
Enter orders into the POS system and communicate special requests or modifications to the kitchen.
Handle customer payments, providing change or receipts as needed.
Maintain a strong knowledge of the menu to assist customers with their orders or recommendations.
Ensure a smooth flow of service by coordinating between customers, waitstaff, and the kitchen.
Provide excellent customer service with a friendly and approachable attitude.
Keep work area clean and organized, ensuring a tidy cashier station.
Follow food safety and sanitation guidelines to maintain a clean and safe environment.
Qualifications:
Strong knowledge of the menu and ability to communicate it clearly to customers.
Excellent communication and interpersonal skills.
Ability to work efficiently and manage multiple tasks in a fast-paced environment.
Positive and professional attitude when interacting with customers.
Food Safety Certificate required.
Experience Level:
- 1+ year of experience in food & beverage, customer service, or a similar role.
Job Type: Full-time
Experience:
- entering orders into the POS system: 1 year (Required)
- customer service : 1 year (Required)
License/Certification:
- Food Safety Certificate (Required)
Application Deadline: 01/10/2025
Customer Service Agent
Posted today
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Job Description
We are looking for Customer Service Representative who will manage customer queries and complaints.
She will provide product / Service information and resolve or escalate any emerging problems that our Customers or Merchants might face with accuracy and efficiency.
JOB RESPONSIBILITIES / CHALLENGES
· Answering phone calls and emails, responding to customer questions and complaints through basic troubleshooting or setup processes.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times to ensure excellent service standards.
· Logging customer complaints, forwarding them to relevant team members and generate service request / ticket numbers
· Ensure timely resolution of customers / Merchant queries and complaints as per defined TATs in SOP.
· Knowing our product/service inside and outside in order to answer customers efficiently.
· Maintain a comprehensive complaint MIS and a dashboard to be circulated to higher management describing service ratio incorporating the nature of complaints, resolution percentage and other alike parameters for complete visibility.
· Assist Operations Manager in preparing End to End SOP of the function
· Maintain complete comprehensive MIS covering all the activities related to disputes and chargebacks.
QUALIFICATIONS & SKILLS:
· Bachelor's degree
· Experience: 2 years of relevant experience.
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
·Arabic speaker and proficiency in English is required
· Familiarity with CRM systems and practices.
· Proficient in MS office (esp. in excel).
· Good interpersonal, communication and presentation skills.
· Ability to multi-task, prioritize, and manage time effectively
Job Types: Full-time, Permanent
Pay: From QAR4,500.00 per month
Explore numerous food service job opportunities. The food service sector includes roles in restaurants, catering, and institutional food preparation. Job seekers can find positions such as