49 Ground Staff jobs in Doha

About the role

Ground Services Division is currently recruiting for Network Support Manager to join its fast growing team supporting Qatar Airways network expansion.

The Network Support Manager is responsible for ensuring that airport operations within the assigned station are efficient, cost effective and conforms to all safety and safety requirements. You will target to achieve regulatory compliance and operational efficiency whilst delivering customer excellence. In addition, you will provide operational and administration support to the new station.

In this role, you will quantify station readiness for start-up of new stations and ensures all relevant start-up operations requirements are completed in accordance with operational best practices, in compliance with the organization’s policies and procedures, government regulations and partnership agreements. You will plan and organize resources within the region for existing stations as well as new station start-ups. You will ensure to secure and enhance service delivery in all operational areas as per given assignment.

Key accountabilities of the role includes:

- Monitors operational readiness and identify contingency of all areas when pre-plan for operations is reviewed.
- Liaises with service providers to ensure Qatar Airways ground handling and customer service standards are met at all times.
- Liaises with local Airport Authorities and all Government regulators and agencies at the station level.
- Follows up and accomplishes work as Airport Manager whilst evaluating the current operational processes and identifying suitable opportunities and development for the station.
- Ensures overall quality and cost control of assigned QR’s airport operations.
- Assists Senior Manager Regional Network in developing business plan for the projects during the assignment.
- Prepares business case studies and business analysis as required for the assigned station.
- Recommends and evaluates service providers for Ground Handling (GHA), Lounge, Baggage, De-icing and Fueling.
- Liaises with Ground Services Management, stakeholders, second and third parties for safe and secure operation and smooth launching of a new station.
- Ensures new stations are equipped with relevant start up kits including Local Emergency Response Plan (LERP).
- Takes over the responsibilities of a Station Airport Services Manager when the post is temporarily vacated due to leaves, extended duty travels, resignations to ensure continuity of a safe and cost effective operation of the station.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
About you
- Relevant College or University qualification to min Bachelor's level.
- Minimum of years of relevant experience.
- With relevant Airport-handling qualification.
- Previous experience in managing station start-up; airlines Ground operations.
- Project Management experience.
- Team leadership experience.
- Working knowledge of budget preparation and station performance reporting.
- Customer Services, Ramp Handling, Safety and Security trainings.
- Excellent communication skills with fluency in English language.
- Able to work in a highly pressurized working environment with high volume of activities.
- Able to manage change creatively and implement new approaches for continuous improvement.
- Able to work under pressure within tight timeframes and deadlines.
- Strong service orientation and cross cultural awareness.
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

About The Role

Support the requirements and the effective administration of document maintaining and logistical support to the Line Manager and the department, systematically improving and organising the filing system and database. Coordinate documents as necessary with other departments.

Responsibilities Include But Not Limited To

1. Assist in general office duties, ensuring timely and proper distribution of mail/documents; replenish office supplies; routine filing, photocopying, and other functions as directed by management.
2. Transport Senior Management for meetings outside the office using the company car as required.
3. Maintain sufficient stock levels of office/pantry supplies and service forms.
4. Assist clients/guests when required.
5. Distribute correspondence, mail, send faxes; record all incoming and outgoing documents.
6. Arrange and prepare refreshments for meetings.
7. Maintain proper filing system; file documents, letters, and correspondence into organized files to ensure they are up-to-date, neat, and orderly at all times.
8. Perform other departmental duties related to the position as directed by the Head of Department.

Be part of an extraordinary story

Your skills, imagination, and ambition are valued here. There are no boundaries to your potential and the impact you can make. Grow and work on rewarding challenges that develop your skills and experience. Join our future and build the life you want within an international community. To us, impossible is only a challenge. Dare to achieve what’s never been done before.

Job Posting

Jul 28, 2025, 3:02:20 PM

Candidate Qualifications And Skills

• Qatar Light Motor Vehicle license is mandatory.
• Ability to handle confidential information and self-manage assignments.
• Demonstrate excellent administrative capabilities to support departmental needs.
• Knowledge of office systems and procedures, including proper telephone usage and filing.
• Excellent oral and written communication skills.
• Basic interpersonal skills; ability to perform a full range of clerical tasks.

About Qatar Airways Group

Our story began with four aircraft. Today, we deliver excellence across 12 different businesses united as one. We’ve grown rapidly, broken records, and set trends. We embrace failure as part of innovation. Whether creating unique customer experiences or working behind the scenes, every individual contributes to our story of growth and determination. Now is the time to bring your ideas and passion to a place where your ambition has no limits, and be part of a truly global community.

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About The Role Support the requirements and the effective administration of document maintaining and logistical support to the Line Manager and the department, systematically improving and organising the filing system and database. Coordinate documents as necessary with other departments. Responsibilities Include But Not Limited To Assist in general office duties, ensuring timely and proper distribution of mail/documents; replenish office supplies; routine filing, photocopying, and other functions as directed by management. Transport Senior Management for meetings outside the office using the company car as required. Maintain sufficient stock levels of office/pantry supplies and service forms. Assist clients/guests when required. Distribute correspondence, mail, send faxes; record all incoming and outgoing documents. Arrange and prepare refreshments for meetings. Maintain proper filing system; file documents, letters, and correspondence into organized files to ensure they are up-to-date, neat, and orderly at all times. Perform other departmental duties related to the position as directed by the Head of Department. Be part of an extraordinary story Your skills, imagination, and ambition are valued here. There are no boundaries to your potential and the impact you can make. Grow and work on rewarding challenges that develop your skills and experience. Join our future and build the life you want within an international community. To us, impossible is only a challenge. Dare to achieve what’s never been done before. Job Posting Jul 28, 2025, 3:02:20 PM Candidate Qualifications And Skills Qatar Light Motor Vehicle license is mandatory. Ability to handle confidential information and self-manage assignments. Demonstrate excellent administrative capabilities to support departmental needs. Knowledge of office systems and procedures, including proper telephone usage and filing. Excellent oral and written communication skills. Basic interpersonal skills; ability to perform a full range of clerical tasks. About Qatar Airways Group Our story began with four aircraft. Today, we deliver excellence across 12 different businesses united as one. We’ve grown rapidly, broken records, and set trends. We embrace failure as part of innovation. Whether creating unique customer experiences or working behind the scenes, every individual contributes to our story of growth and determination. Now is the time to bring your ideas and passion to a place where your ambition has no limits, and be part of a truly global community.

#J-18808-Ljbffr

**JOB DESCRIPTION**

**1. POSITION IDENTIFICATION**

**Job Title** IRATA Level 3 Technician (Blaster/Painter)

**Department /Function** Rope Access - Operations/Fabric Maintenance

**Reports To** Site supervisor/Project Manager

IRATA Level 1, IRATA Level 2 Technician,
**Reported By**

Ground Support Technician

Site Supervisor/Project Coordinator/Rope

**Close relationship with**

Access Manager/Operations Manager

**Substituted By** IRATA Level 3 Technician (Blaster/Painter)

**2. POSITION OBJECTIVE**

**3. KNOWLEDGE, EXPRERIENCE & SKILL**

**Qualification**
1. High school diploma or technical certificate in a relevant discipline.
2. TBOSIET (Tropical Basic Offshore Safety Induction and Emergency Training) certification.
3. H2S (Hydrogen Sulfide) certification.
4. Fitness for Work (Offshore) Certificate.
5. First aid certificate
6. Valid IRATA Level 3 Certificate
7. Understanding of IRATA ICOP

**Experience**

1. Minimum 3 years of offshore experience.

**JOB DESCRIPTION**

2. Minimum 3 years of relevant experience in FM activities (Blasting & Spray Painting)
3. Sufficient L3 rope experience in supervisory role

**Skills**

1. Committed to Company’s interests and policies
2. Communication & Interpersonal Skills
3. Advanced rigging and rescue techniques
4. Team leadership, supervision & people management
5. Decisive, Assertive, Confident
6. Planning & monitoring
7. Managing for Results
8. Managing Performance, resources & conflict
9. Negotiation Skills & Results focus
10. Environment, health & safety

**Language Skills**
- Proficient in English language, meeting the standards of the Safety English Test (SET) before initial mobilization (minimum B2 grade required)

**4. GENERAL RESPONSIBILITIES**

Safety Compliance and PPE: Demonstrate a thorough understanding of personnel safety and the proper use of Personal Protective Equipment (PPE) to maintain a safe work environment. Always adhere to safety protocols and regulations.

Process Safety: Display a foundational understanding of process safety principles to ensure compliance and minimize risks during blasting and painting operations.

Reading and Interpreting Drawings: Utilize your strong ability to read and understand relevant technical drawings, including P&ID, isometric drawings, steel structures, and other project-related documents.

To carry out site supervision on all rope access projects as per IRATA Standards
Ensures safety, first aid requirements on site at all times
To ensure inspection of rope access equipment’s carried out before the start of job on site
To ensure signing of Job Cards of team member on a daily basis
To ensure all tools and equipment have taken from site and returned to warehouse
Time sheets submission to accounts department upon completion of job

We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker.

**Key Responsibilities**:

- **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement, modifications, cancellations, and returns.
- **Issue Resolution**: Investigate and resolve customer complaints or issues promptly and professionally. Collaborate with other departments to ensure timely resolution and customer satisfaction.
- **Product Knowledge**: Develop a comprehensive understanding of our products or services to effectively assist customers. Provide product information, features, and benefits to aid customers in making informed purchasing decisions.
- **Documentation**: Maintain detailed and accurate records of customer interactions, transactions, and resolutions using CRM software. Document customer feedback and suggestions for continuous improvement.
- **Customer Education**: Educate customers on product usage, features, and troubleshooting techniques. Provide guidance on best practices to optimize their experience with our products or services.
- **Cross-Selling and Upselling**: Identify opportunities to promote additional products or services to customers based on their needs and preferences. Utilize persuasive techniques to increase sales and revenue.
- **Quality Assurance**: Adhere to company policies, procedures, and service standards to ensure consistent delivery of high-quality customer service. Participate in ongoing training and development programs to enhance skills and knowledge.
- **Team Collaboration**: Collaborate with team members and other departments to share knowledge, coordinate activities, and achieve common goals. Foster a positive and supportive work environment.

Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to



with " Customer Service Executive

– Qatar" in the subject line.

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Job Description: The Customers Assistants shall be qualified, experienced, reliable and medically fit, on a permanent basis for the entire period of contract. Qualifications & Experience: At least completion of high school (12) year of education. Due to the nature of services and far away locations of Tankers Filling stations, it is recommended that only male manpower will be accepted. Skills: Capable of English speaking, reading, and writing. Keyboarding skills with good speed. Good attitudes and strong customer relations skills. Ability to cooperate with colleagues and supervisors in a respectable manner.

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Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.

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About the job Customer Service Representative

Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar

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