46 Ground Staff jobs in Doha

About The Role Administration Coordinator for Ground Services Management in Doha. You will support the daily operations of the Ground Services department, handle confidential and sensitive secretarial tasks, manage correspondence and communications, and assist with departmental and corporate projects as directed by your line manager.

Key Accountabilities

Provide daily secretarial and administrative support to ensure smooth departmental operations. Handle diverse office tasks and inquiries with discretion, referring matters to appropriate personnel when needed.

Manage calendars, travel plans, and communication records to support departmental needs and ensure smooth information flow.

Handle inquiries tactfully and refer to appropriate personnel or departments as needed.

Independently manage multiple tasks and projects while maintaining data integrity and meeting deadlines.

Communicate effectively internally and externally to support administrative functions.

Maintain a confidential filing system for departmental correspondence and sensitive materials.

Prepare and respond to correspondence, emails, and telephone calls efficiently.

Coordinate with other departments to ensure requests are fulfilled and activities are aligned.

Arrange office equipment and maintain records of departmental assets.

Perform additional duties as assigned to support the efficient functioning of the department.

Qualifications About you:

High School Qualification / Vocational Qualification / Diploma or Equivalent, with minimum 3 years of job-related experience

Bachelor’s Degree or Equivalent with minimum 2 years of job-related experience

Certificate in Computer applications — MS Office (Word, Excel, PowerPoint, Access), preferred

Job Specific Skills

Ability to work in a cross-culture environment.

Excellent communication and computer skills.

Excellent written/spoken English.

Maintain confidentiality and self-discipline.

Should be motivated, responsible and focused.

About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

Closing date: 24-Sep-2025

Job reference: | Location: Qatar - Doha | Job family: Cargo & Airport Operations

**About the role**:
We are recruiting for Standards & Compliance Specialist to be based in Doha, Qatar.

**Your specific responsibilities include**:

- In line with the company expansion for station relaunching / new station opening, ensure full support in communicating, receiving, disseminating of the respective country/station regulations and ensure all regulatory requirements are maintained within the scope of Ground Operations/ services from a standards and compliance perspective.
- Consistent checks on updates related to internal/ external publication/regulation, prepare, and issue bulletins where applicable in consultation with the Standard & Compliance Manager.
- Responsible for issuing, updating and keeping track of document versions of TYPE 3 documentation, relevant to assigned departments.
- Maintaining records of changes in regulatory requirements, issued bulletins and other related documents and provide a consolidated report for the required updated in the next scheduled GSM updates on a regular basis.
- Coordinate with the automation team and relevant stakeholders for any system enhancements required to meet government/ Country specific regulatory notifications, to avoid fines and legal consequences to the airline, as agreed by Standards & Compliance Manager and relevant stakeholders. (SRMNS, RMNS, PCM, and RASM)
- Draft, Issue and maintain required documentation for approved system enhancements e.g. BCD Business Required documents.
- Support the Standards & Compliance Manager on QR Legal & Compliance related tasks, GDPR compliance and other regulatory compliance matters.
- Investigate Non-Compliance Fixed Penalty Notices or fines received from regulatory authorities and coordinate with finance team and other stakeholders in a timely manner. Maintain related trackers and generate applicable reports.
- Publish respective Quick Reference Guides, Briefing sheets and any other required documents to support the operational requirement across the network and drive compliance.
- Assess the existing internal business process and highlight gaps and any possible liabilities to the airline to the Standards & Compliance Manager.
- Work closely with the Standards & Compliance Manager to identify and develop processes if required, that will drive compliance to the regulatory update.
- Is the SME and point of contact for all related COVID-1 travel requirement enquires. Additionally, responsible to ensure all COVID-19 regulations are updated in CDMS and COVID-19 related bulletins through communication with ASMs, RASMs, IOC GS and monthly reviews. Also responsible for updating the regulatory matrix, uploading the latest circulars and deleting obsolete circulars/ information from CDMS and QHUB).
- Communicate with relevant stakeholders to generate a compliance report for any new regulatory requirements and highlight to concerned teams.
- Perform other department duties related to his/her position as directed as directed by the Head of the Department.

**Be part of an extraordinary story**:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**About you**:

- Without Degree: High school qualification / Vocational Qualification/ Diploma or Equivalent within Minimum 5 year of job - related experience.

Or
- With Degree: Bachelor’s Degree or Equivalent with Minimum 4 years of job
- related experience
- Experience within an airline ground service or GHA Operations environment
- Worked in similar role in current or previous organization

Job Specific skills;
- Extensive knowledge of all areas of airline/airport operations.
- Experience in handling regulatory updates, NOTAMs and other publications from authorities
- Proficiency in various documentation platforms used at QR- CDMS, QHUB, GSMIS
- Good command of budgeting and reporting
- Good command of English language
- Ability to delegate work, set clear directions and manager workflow, Strong mentoring and coaching skills.
- Ability to train and develop subordinates’ skills.
- Ability to faster teamwork among team members

**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contrib

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Qatar is looking to hire an experienced C-17 Aircraft **Ground Support Technician** to support operation efforts for the C-17 program at **Al-Udeid AB, Qatar**. The selected individuals will contribute to the operation of the C-17 Ground support effort. At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.

**Position Responsibilities**:

- Maintains complex equipment and systems by removing, replacing, repairing or upgrading components.
- Troubleshoots problems to isolate faulty components.
- Conducts complex functional tests by operating equipment and using appropriate test equipment.
- Performs a variety of inspections as required by equipment maintenance documents.
- Documents maintenance and inspection actions as required. Trains and resolves problems for less experienced technicians.
- Leads and directs the work of other technicians.
- Works with mínimal direction.

**Basic Qualifications (Required Skills/Experience)**:

- Life support shop experience is a plus.
- Knowledge of USAF Technical Orders and Forms and knowledge of transport aircraft maintenance programs is required.
- Have prior experience on US Air Force and/or Boeing maintaining aircraft Ground Support Equipment
- Experience with logistics and inventory management

**Typical Education/ Experience**:
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).

**Relocation**:
**Other Information**:
**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Overview

JOB CATEGORY: Customer Service

POSITION: Customer Service Rep

YEARS OF EXPERIENCE: 0-2 Years

GENDER: Female

SALARY RANGE: QAR 1, - QAR 2,

APPLICANT LOCATION: In-country Hire Only

Description

Urgent Requirement - Now Hiring: Customer Service Executive (Female)

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.

Responsibilities:

• Greet and assist customers with professionalism and warmth
• Handle customer queries, complaints, and requests efficiently
• Provide personalized support to ensure a positive shopping experience
• Assist with store operations as required

What We Offer:

• A supportive and professional work environment
• Growth opportunities within the retail industry
• Competitive compensation package

Location: Al Gharrafa, Doha, Qatar.

No Calls please.

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Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

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Overview

Job title: Customer Service Supervisor

Location: Qatar - Doha

Closing date: 01-Oct-2025

Description - External: An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers.

Key Accountabilities For The Role

• Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service.
• Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time.
• Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements.
• Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers.
• Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues.
• Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (e.g. attendance, HACCP, KPI’s and labor) as required.
• To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department’s complaint and suggest a preventive/corrective action to avoid recurrence.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications

Qualifications - External

You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor’s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.

It Is Preferred If You Have

• Computer Literate, with the knowledge of MS Office/Word/Excel.
• Good Communication in English (spoken and written).
• Ability to speak in Arabic will be an added advantage
• Effective Communication skill with internal and external Customers.
• Ability to work under pressure.
• Flexible in working hours.
• Knowledge of Food Safety and Airside Safety.
• Knowledge of Menu Specifications, Matrix and menu cycles.
• Airside driving experience.
• Time Management Skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.

#J-18808-Ljbffr

Key Accountabilities

• Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
• Build sustainable relationships and trust with customer through open and engaged communication model
• Well presented in terms of manners, dress, turnout and client attitude.
• Identify and assess client needs holistically at point of contact & deliver delightful experiences
• Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
• Generate sales leads at point of contact based on assessment of client needs.
• Provide accurate, valid and complete information by using the right tools & process
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Tracking customer experiences across online and offline channels.
• Collaborating with other Retail teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Developing feedback surveys
• Scheduling in-person and video meetings with customers & prospects as and when needed.
• Thinking of ways to show appreciation for loyal clients and improving overall brand experience

Education

Bachelor degree or equivalent

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This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.

Responsibilities

• Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
• Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
• Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
• Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
• Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
• Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
• Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.

Qualifications

• High school diploma or equivalent; degree in business or related field is a plus.
• Proven experience in customer service, preferably in real estate or a related industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the local real estate market is a plus.

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Qatar > Doha, Qatar | Posted on 09/14/2025

Overview

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.

Key Responsibilities

• Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
• Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
• Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
• Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
• Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
• Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
• Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.

Qualifications

• High school diploma or equivalent; degree in business or related field is a plus.
• Proven experience in customer service, preferably in real estate or a related industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the local real estate market is a plus.

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