12 IT Consulting jobs in Doha

Consulting Security Solution Area Specialists

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Doha, Doha Microsoft

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Job Description

Microsoft Industry Solutions is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment - and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world! The Industry Solutions sales team are looking for security focused Consulting Solution Area Specialists (CSAS) with a passion for developing and winning market-making opportunities that deliver customer value and enable transformational business outcomes for our customers.

As a security Consulting Solution Area Specialist (CSAS) you will build transformational propositions with customers, collaborating with your peers to successfully close deals. This opportunity will allow you to accelerate your career growth, honing your Industry solution specialist sales and collaboration skills, and deepening your cloud solution area expertise.

This role is flexible in that you can work (up to 50%/up to 100%) from home

Alternative: This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
The Industry Solutions Security Solution Area Specialist is responsible for:

- Discovering and qualifying new leads; driving consumption with new and existing customers. Identifying market and customer needs and collaborating with internal teams to scope solutions to meet those needs. Orchestrates ISD deals across multiple stakeholder groups including partners.
- Positioning Microsoft solutions in competitive landscape through research and collaboration; utilizing industry expertise to differentiate Microsoft solutions. Developing and managing pipeline for territory and forecasts resource needs; meeting with customers on site to deepen relationships and solution development
- Realizing Customer Vision through consultative selling, listens & consults, continuously plans to achieve customers business outcomes and uses digital channels to identify and develop new opportunities
- Collaborates with customer connections and the virtual consulting account team to confirm Budget, Authority, Need and Timeline (BANT) information to qualify and validate opportunities in line with Microsoft processes and methodologies

**Qualifications**:
**Required/Minimum Qualifications**:

- 7+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.

**Additional or Preferr**
**ed Qualifications**:

- 9+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience
- OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
- 6+ years of solution or services sales experience
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AVP - IT Service Management - Ateca Consulting

Doha, Doha Jobs via eFinancialCareers

Posted 22 days ago

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Job Description

Qualifications and Experience

  • Bachelor’s degree in Banking, Finance, Accounting, or MIS
  • Minimum of 10 years of relevant experience, preferably with a top-tier international bank
  • Certified or trained in IT Security and Enterprise Architecture
  • Proven ability to lead large-scale architecture and governance initiatives
Key Responsibilities
  • Strategy and Governance: Deliver cost-effective architecture solutions for internal and external systems; Align IT architecture with business goals in collaboration with senior stakeholders; Coordinate cross-functional architectural changes with other teams
  • Architecture Implementation: Use standard frameworks such as TOGAF to design and enhance enterprise architecture; Maintain and supervise business, application, data, and technology architecture layers; Design and implement a service-oriented integration layer across systems; Develop an enterprise information architecture for seamless data interoperability
  • Compliance and Standards: Conduct architecture reviews to ensure compliance with IT standards, risk, and audit policies; Define and enforce enterprise-wide technology standards (e.g., ITIL); Provide accurate information to internal and external auditors, compliance, and risk teams; Stay informed of technology trends and propose relevant updates to architecture standards
  • Stakeholder and Customer Engagement: Gather and document system requirements from business units; Support internal users with product-related queries and system requests; Maintain service level agreements and improve delivery turnaround times; Build strong relationships with internal teams and project stakeholders
  • Continuous Improvement: Support the bank’s digital transformation and strategic IT initiatives; Present high-level architecture plans to executive management; Research and pilot innovative architecture solutions to meet future business needs
Competencies
  • Strategic and analytical mindset
  • Strong stakeholder engagement and communication skills
  • Deep knowledge of banking systems and enterprise IT
  • Ability to lead and coordinate across departments
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Management

Location: Doha, Qatar

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AVP - IT Service Management - Ateca Consulting

Doha, Doha Jobs via eFinancialCareers

Posted 22 days ago

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Job Description

Qualifications and Experience

Bachelor’s degree in Banking, Finance, Accounting, or MIS

Minimum of 10 years of relevant experience, preferably with a top-tier international bank

Certified or trained in IT Security and Enterprise Architecture

Proven ability to lead large-scale architecture and governance initiatives

Key Responsibilities

Strategy and Governance:

Deliver cost-effective architecture solutions for internal and external systems; Align IT architecture with business goals in collaboration with senior stakeholders; Coordinate cross-functional architectural changes with other teams

Architecture Implementation:

Use standard frameworks such as TOGAF to design and enhance enterprise architecture; Maintain and supervise business, application, data, and technology architecture layers; Design and implement a service-oriented integration layer across systems; Develop an enterprise information architecture for seamless data interoperability

Compliance and Standards:

Conduct architecture reviews to ensure compliance with IT standards, risk, and audit policies; Define and enforce enterprise-wide technology standards (e.g., ITIL); Provide accurate information to internal and external auditors, compliance, and risk teams; Stay informed of technology trends and propose relevant updates to architecture standards

Stakeholder and Customer Engagement:

Gather and document system requirements from business units; Support internal users with product-related queries and system requests; Maintain service level agreements and improve delivery turnaround times; Build strong relationships with internal teams and project stakeholders

Continuous Improvement:

Support the bank’s digital transformation and strategic IT initiatives; Present high-level architecture plans to executive management; Research and pilot innovative architecture solutions to meet future business needs

Competencies

Strategic and analytical mindset

Strong stakeholder engagement and communication skills

Deep knowledge of banking systems and enterprise IT

Ability to lead and coordinate across departments

Seniority level

Executive

Employment type

Full-time

Job function

Management

Location: Doha, Qatar

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Mustaqbalak ‘Your Future’: MBA Path to Consulting

Doha, Doha Bain & Company

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Job Description

Mustaqbalak ‘Your Future’: MBA Path to Consulting

Join Bain Middle East for MBA Path to Consulting and position yourself for success before you start business school. This 4-day program in Riyadh will immerse you in our culture, equip you with essential skills for business school, and provide you with a firsthand look into the world of Bain consulting.

Designed to shape ‘your future’ ('Mustaqbalak' in Arabic), MBA Path to Consulting provides early access to peers, consultants, and mentors from all three Bain Middle East offices. You will attend training sessions on the Bain toolkit, learn case-solving strategies, and participate in a real-world case study simulation to gain insight into the consultant role.

Gain exposure to Bain Middle East

Explore what makes Bain Middle East unique with the MBA Path to Consulting program, whether you're interested in Doha, Dubai, or Riyadh.

Master essential skills for business school

Build a strong foundation in problem-solving, critical thinking, and strategic analysis that will be invaluable in your MBA program and beyond.

Experience consulting and case teams

Work on real business challenges based on Bain cases, learning firsthand what it’s like to tackle complex problems in a team setting.

Connect through social events and networking

Attend networking sessions and interactive events to foster mentorship, build relationships, and experience the supportive culture of Bain Middle East.

Chart your course to consulting success

Forge connections with peers and mentors

Connect with a network of pre-MBA peers who share your aspirations.

Unlock potential employment opportunities

Get a head start on applying for our Summer Associate internship or full-time Consultant position.

Cultivate relationships across Bain

Establish valuable connections throughout the organization to nurture during your business school journey.

MBA Path to Consulting seeks to empower GCC nationals, underrepresented in the consulting profession, to gain early exposure to Bain Middle East. We welcome applicants from diverse backgrounds who have been accepted into a full-time MBA program for the upcoming fall.

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Mustaqbalak ‘Your Future’: MBA Path to Consulting

Doha, Doha Bain & Company

Posted today

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Job Description

Mustaqbalak ‘Your Future’: MBA Path to Consulting

Join Bain Middle East for MBA Path to Consulting and position yourself for success before you start business school. This 4-day program in Riyadh will immerse you in our culture, equip you with essential skills for business school, and provide you with a firsthand look into the world of Bain consulting. Designed to shape ‘your future’ ('Mustaqbalak' in Arabic), MBA Path to Consulting provides early access to peers, consultants, and mentors from all three Bain Middle East offices. You will attend training sessions on the Bain toolkit, learn case-solving strategies, and participate in a real-world case study simulation to gain insight into the consultant role. Gain exposure to Bain Middle East Explore what makes Bain Middle East unique with the MBA Path to Consulting program, whether you're interested in Doha, Dubai, or Riyadh. Master essential skills for business school Build a strong foundation in problem-solving, critical thinking, and strategic analysis that will be invaluable in your MBA program and beyond. Experience consulting and case teams Work on real business challenges based on Bain cases, learning firsthand what it’s like to tackle complex problems in a team setting. Connect through social events and networking Attend networking sessions and interactive events to foster mentorship, build relationships, and experience the supportive culture of Bain Middle East. Chart your course to consulting success

Forge connections with peers and mentors Connect with a network of pre-MBA peers who share your aspirations. Unlock potential employment opportunities Get a head start on applying for our Summer Associate internship or full-time Consultant position. Cultivate relationships across Bain Establish valuable connections throughout the organization to nurture during your business school journey. MBA Path to Consulting seeks to empower GCC nationals, underrepresented in the consulting profession, to gain early exposure to Bain Middle East. We welcome applicants from diverse backgrounds who have been accepted into a full-time MBA program for the upcoming fall.

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Relocate to Malta Service Delivery Manager (Consulting / Big4)

Doha, Doha Black Pen Recruitment

Posted 8 days ago

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Job Description

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations. They provide their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team.

Job Type : Full Time

Workplace : Onsite

Location : Malta, Europe (Relocate to Malta)

Relocation : VISA & Relocation Package Included

Requirements

  • Minimum of 7 years’ service delivery management experience working within an IT Support / Managed Services environment
  • Good communication skills and an excellent command of the English language
  • Strong customer focus with the ability to operate at all contact levels including senior management / director level
  • Demonstrable problem-solving skills
  • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
  • Organised and delivery-focused, with strong planning skills and process-driven approach
  • Superior time-management skills along with a strong sense of urgency
  • People-oriented, with team leadership qualities, and experience influencing leadership communities at various levels
  • Able to work independently with minimal supervision
  • ITIL certified

Responsibilities

  • Provide end-to-end ownership of customer service contracts
  • Build relationships with customers to ensure renewals of managed service contracts year on year
  • Manage financial aspects of customer service contracts
  • Work across ITIL-based services, incident, problem, change, and release management processes to ensure excellent customer experience
  • Coordinate efforts and liaise between onshore, nearshore, and offshore teams
  • Ensure consistent delivery of contracted services to end customers
  • Implement effective management and process controls, with escalation procedures where necessary
  • Act as a point of contact and escalation for contracted end customers
  • Track service performance and prepare reports on SLAs & KPIs
  • Produce regular management reports and attend review meetings
  • Analyze trends and root causes to provide feedback and actions
  • Manage service improvement plans with end customers
  • Collaborate with the team for continual service improvement
  • Follow the client’s Information Security Policies (ISP and ISMP) at all times

Microsoft Business Solutions Overview

Our client is committed to providing long-term career development opportunities, including training, mobility options, and community involvement activities. They foster an environment that encourages authenticity, values contributions, and inspires leadership. They offer various rewards and promote honest conversations about career growth, aiming to bring out the best in their team members.

Relocation support is available to assist with the transition, including assistance for family relocation. The client looks forward to welcoming new team members and supporting their growth.

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Relocate to Malta Service Delivery Manager (Consulting / Big4)

Doha, Doha Black Pen Recruitment

Posted 8 days ago

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Job Description

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations. They provide their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Job Type :

Full Time Workplace :

Onsite Location :

Malta, Europe (Relocate to Malta) Relocation :

VISA & Relocation Package Included Requirements Minimum of 7 years’ service delivery management experience working within an IT Support / Managed Services environment Good communication skills and an excellent command of the English language Strong customer focus with the ability to operate at all contact levels including senior management / director level Demonstrable problem-solving skills Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues Organised and delivery-focused, with strong planning skills and process-driven approach Superior time-management skills along with a strong sense of urgency People-oriented, with team leadership qualities, and experience influencing leadership communities at various levels Able to work independently with minimal supervision ITIL certified Responsibilities Provide end-to-end ownership of customer service contracts Build relationships with customers to ensure renewals of managed service contracts year on year Manage financial aspects of customer service contracts Work across ITIL-based services, incident, problem, change, and release management processes to ensure excellent customer experience Coordinate efforts and liaise between onshore, nearshore, and offshore teams Ensure consistent delivery of contracted services to end customers Implement effective management and process controls, with escalation procedures where necessary Act as a point of contact and escalation for contracted end customers Track service performance and prepare reports on SLAs & KPIs Produce regular management reports and attend review meetings Analyze trends and root causes to provide feedback and actions Manage service improvement plans with end customers Collaborate with the team for continual service improvement Follow the client’s Information Security Policies (ISP and ISMP) at all times Microsoft Business Solutions Overview Our client is committed to providing long-term career development opportunities, including training, mobility options, and community involvement activities. They foster an environment that encourages authenticity, values contributions, and inspires leadership. They offer various rewards and promote honest conversations about career growth, aiming to bring out the best in their team members. Relocation support is available to assist with the transition, including assistance for family relocation. The client looks forward to welcoming new team members and supporting their growth.

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Relocate to Malta Dynamics 365 CE Solution Architect(Consulting / Big 4)

Doha, Doha Black Pen Recruitment

Posted 17 days ago

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Job Description

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to the firm’s customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

Job Type : Full Time

Work Place : Onsite

Location : Malta, Europe (Relocate to Malta)

Relocation : VISA & Relocation Package Included

Requirements

  • In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc.
  • Strong implementation experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification.
  • Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support
  • Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.
  • Experience working with offshore development teams
  • Experience of Agile Methodology
  • Certification in TOGAF or Zachman Framework would be beneficial
  • Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc.
  • Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline
  • Minimum of 15+ yrs of proven experience in implementing End-To-End Large scale solutions involving Dynamics CE(CRM)
  • Should have architected, designed and implemented atleast 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform; Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc.
  • Ability to architect solutions that involve multi-region implementations
  • Strong technical leadership for engagements and ability to present to the C-Suite stakeholders.
  • Ability to architect and design Digital Transformation programs involving multiple technologies
  • Strong pre-sales experience / expertise with thought leadership on Solution offerings
  • Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.)
  • Ability to handle distributed large teams and deliver quality solutions

Responsibilities

  • The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions
  • Be a champion / SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology
  • Possess strong understanding of Dynamics 365 & power platform stack and stay relevant with new features
  • Lead technical forums and communities to share knowledge with wider group
  • Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving our client a competitive advantage
  • Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps
  • Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for our client
  • Meet and exceed customer expectations on business knowledge, skills and behaviour.
  • Identify business / project risk and mitigate or communicate as necessary.
  • Ensure progress updates are communicated to relevant parties both formally and informally.
  • Identify practice development activities and help in defining how these will be delivered.
  • Carry out additional duties as may occur from time to time as instructed and agreed by Directors.
  • In all activities, ensure timely completion of internal processes and mandatory training.
  • Represent our client in a professional and positive manner at all times.
  • The Employee is required to follow our client’s Information Security Policies (ISP and ISMP) at all times.

Microsoft Business Solutions Overview

At our client, your long-term future is every bit as important to them as it is to you. That’s why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.

This sets out all the different ways you’ll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.

Bethechange and #makethechange. Join our clients' talented, successful team and make the leap into the future.

For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

Don’t worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! - They provide relocation support for you and your family.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Relocate to Malta Dynamics 365 CE Solution Architect(Consulting / Big 4)

Doha, Doha Black Pen Recruitment

Posted 17 days ago

Job Viewed

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Job Description

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to the firm’s customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. Job Type :

Full Time Work Place :

Onsite Location :

Malta, Europe (Relocate to Malta) Relocation :

VISA & Relocation Package Included Requirements In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc. Strong implementation experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification. Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc. Experience working with offshore development teams Experience of Agile Methodology Certification in TOGAF or Zachman Framework would be beneficial Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc. Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline Minimum of 15+ yrs of proven experience in implementing End-To-End Large scale solutions involving Dynamics CE(CRM) Should have architected, designed and implemented atleast 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform; Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc. Ability to architect solutions that involve multi-region implementations Strong technical leadership for engagements and ability to present to the C-Suite stakeholders. Ability to architect and design Digital Transformation programs involving multiple technologies Strong pre-sales experience / expertise with thought leadership on Solution offerings Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.) Ability to handle distributed large teams and deliver quality solutions Responsibilities The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions Be a champion / SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology Possess strong understanding of Dynamics 365 & power platform stack and stay relevant with new features Lead technical forums and communities to share knowledge with wider group Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving our client a competitive advantage Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for our client Meet and exceed customer expectations on business knowledge, skills and behaviour. Identify business / project risk and mitigate or communicate as necessary. Ensure progress updates are communicated to relevant parties both formally and informally. Identify practice development activities and help in defining how these will be delivered. Carry out additional duties as may occur from time to time as instructed and agreed by Directors. In all activities, ensure timely completion of internal processes and mandatory training. Represent our client in a professional and positive manner at all times. The Employee is required to follow our client’s Information Security Policies (ISP and ISMP) at all times. Microsoft Business Solutions Overview At our client, your long-term future is every bit as important to them as it is to you. That’s why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities. This sets out all the different ways you’ll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you. Bethechange and #makethechange. Join our clients' talented, successful team and make the leap into the future. For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family. Don’t worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! - They provide relocation support for you and your family.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Vp Planning & Business Solutions

New
Doha, Doha Qatar Airways

Posted today

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Job Description

About the Role
We are seeking a senior leader to join Qatar Airways Group as Vice President Planning & Business Solutions in the Customer Experience Division. This is an exciting senior leadership opportunity to shape the business solutions and planning that impact the operations of the airlines.

Strategic Accountabilities
- In this role, you will define, implement and continuously refine a five year rolling business solutions/systems strategy for the Customer Experience division to meet corporate objectives of growth and profitability, considering fleet complexity, operational requirements and cutting edge technologies.
- You will deliver the execution of this strategy by leading the design, development and implementation of all major initiatives that covers manpower planning, talent acquisition, business support and financial management for the division.
- You will also drive the overall strategic selection, automation and development of IT Systems related to Customer Experience operations and business data analytics, in collaboration with internal/external stakeholders and the implementation of it’s associated processes.
- Act as the Executive focal point for manpower planning. Ensure regulatory guidelines set by Qatar Civil Aviation Authorities (QCAA), European Aviation Safety Agency (EASA) and the country in which Qatar Airways operates is followed and company policies are adhered to.

Operational Accountabilities
- You will lead the Customer Experience PBS Team comprising of Planning, Talent Acquisition, Finance, Systems and Business Support sections in managing manpower and resources planning process, cabin crew and ground services accommodation, analytics, annual budget process, recruitment requirement, administrative support services such as salaries & promotions, development and implementation of operational systems/processes to support the organization and business unit’s strategy and growth.
- Provide direction for measuring, tracking and reporting of Key Performance Indicators, in order to measure operational performance and pursue improvement accordingly.
- You will also carry out periodic benchmarking of key workforce / performance metrics such as attrition percentage, distribution of block hours, percentages of leave, days off and standby levels in order to discuss overall resource needs, risks and opportunities which would be a key input to the Continuous Improvement Program.
- You will prepare the annual business plans and operating budgets, and also manage and control divisional expenditure within agreed budgets.
- This role will also be accountable for Recruitment process design and governance, continuous improvement, ensuring operational control and compliance through effective stakeholder management and accurate reporting and analytics.

Enterprise engagement
- Maintains constant interaction and appropriate communications with all user groups and executives broadly throughout the company - build and maintain strong relationships with stakeholders across Finance, Crew Resources, Corporate Services, Human Resources, Group Procurement and IT in order to align strategic objectives and achieve continuous improvements.
- Provide expert opinion on matters relevant to planning

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible!

**Qualifications**:
Qualifications & Experience
- Bachelor’s Degree or Equivalent with Minimum 10+ years of job-related experience. MBA would be an advantage.
- Certification/training in Project Management.
- Extensive experience in the airline / aviation industry, covering business process improvements, manpower planning, project management, systems development and major Systems implementation

About You
- You must possess excellent interpersonal, communication and stakeholder management skills in a multicultural setting.
- You must have highly developed planning, analytical and problem-solving skills.
- Your knowledge of business and management principles involved in strategic planning, program planning, budgeting, financial analysis, resource allocation, leadership techniques, and coordination of people and resources, will be critical to the success in this role.
- Knowledge of regulatory requirements of QCAA, EASA and Qatar Airways policies governing crew operations is preferred.
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  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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