87 Operations Management jobs in Doha

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom • Public Works Government Authority • Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy , the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity. Your responsibilities in the role will include: Understand, document and improve the current working processes across functions (Core and Support functions) in detail. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies. Lead process owners and stakeholders through the business process improvement process. Perform effective change management to ensure sustainability of changes. Help develop the corporate continuous improvement project plan. Provide change inputs to existing Enterprise Systems based on business processes. Discover opportunities and conduct business process benchmarking with other companies. Manage process improvement projects in the organization using industry-standard project management techniques. Essential attributes include: Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable. Ability to map processes including identifying critical path and areas to improve within the processes. Ability to undertake sensitivity analysis for the existing processes. Experience and knowledge in Quality Management tools (TQM, EFQM). Experience in Construction industry with focus on Public Works or Utility services. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software. Strong analytical and problem-solving skills with the ability to exercise mature judgment. Problem solver with out of the box thinking. Exposure to statistical tools for analysing processes is desirable. Lean or Six Sigma training and implementation experience is desirable. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment. Arabic language fluency is desirable. An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

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We are delighted to be representing our client , a leading Gulf Airline with their search for a Manager of Integration and Process Improvement.

The Manager of Integration and Process Improvement is responsible for the development and efficient functioning of integrated management systems.

This excellent opportunity requires the ideal candidate to either live or relocate to Qatar. This role is a full time permanent opportunity with working hours of Sunday to Thursday - .

The ideal candidate for the role of Manager of integration and Process Improvement will needs to be of a strategic mindset with experience within integrated systems and IS experience.

Benefits Package

• Excellent salary
• Company accommodation or an allowance
• Transportation allowance – 1,QAR
• Full medical
• 1 annual flight per year
• Unlimited ID50&ID 90 flights
• Education allowance for up to 3 children
• 30 days annual leave per year
• Buddy pass flights
• Discounts on hotels, restaurants, leisure, travel, lifestyle, retail

Role Requirements

• Live or relocate to Qatar
• Needs to be of a strategic mindset
• Experience within integrated systems
• IS experience
• Must be able to look at each component separately but can see the whole picture
• Will need to be innovative and have done continuous improvement

Application Process

• 2 x interviews via Microsoft Teams

Reference Number : JOB-

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We are delighted to be representing our client , a leading Gulf Airline with their search for a Manager of Integration and Process Improvement. The Manager of Integration and Process Improvement is responsible for the development and efficient functioning of integrated management systems. This excellent opportunity requires the ideal candidate to either live or relocate to Qatar. This role is a full time permanent opportunity with working hours of Sunday to Thursday - . The ideal candidate for the role of Manager of integration and Process Improvement will needs to be of a strategic mindset with experience within integrated systems and IS experience. Benefits Package

Excellent salary Company accommodation or an allowance Transportation allowance – 1,QAR Full medical 1 annual flight per year Unlimited ID50&ID 90 flights Education allowance for up to 3 children 30 days annual leave per year Buddy pass flights Discounts on hotels, restaurants, leisure, travel, lifestyle, retail Role Requirements

Live or relocate to Qatar Needs to be of a strategic mindset Experience within integrated systems IS experience Must be able to look at each component separately but can see the whole picture Will need to be innovative and have done continuous improvement Application Process

2 x interviews via Microsoft Teams Reference Number : JOB-

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Overview

JOB ID: 2305 – Management Trainee – Operations Executive

Job description

Management Trainee – Operations Department

Position Overview

As a Management Trainee – Operations Executive, you will play a pivotal role in ensuring the smooth and efficient mobilization of workers to assigned project sites. You will be responsible for maintaining impeccable standards of compliance, client satisfaction, and coordination with various departments. Additionally, you will be engaged in auditing and process mapping activities, contributing to the overall success of the operations team.

Key Responsibilities

• MOBILIZATION MANAGEMENT: Coordinate the entire process of mobilizing workers to their designated project sites, ensuring timely deployment and adherence to the mobilization schedule.
• ZERO DEVIATIONS: Ensure that all worker movements are executed with zero deviations from the planned schedule/ Rosters, promptly addressing any unforeseen issues or challenges.
• CLIENT REQUIREMENTS: Collaborate with the Business Development, Site Supervisors, Client Focal Personnel team to meet short-term workforce requirements for clients, striving to fulfill their needs efficiently and effectively.
• GATE PASS PROCESSING: Oversee the application and processing of entry or gate passes required for site access, ensuring a high success rate and compliance with all relevant regulations.
• INTERDEPARTMENTAL COORDINATION: Maintain close coordination with various interdepartmental teams, including HR, logistics, procurement, and Finance to streamline the mobilization process and resolve any bottlenecks.
• MOBILIZATION AUDITS: Actively participate in constant mobilization audits to assess and improve the efficiency and effectiveness of the mobilization process, without fail.
• PROCESS MAPPING: Develop a deep understanding of the mobilisation process mapping of manpower allocation, utilizing logical and analytical skills to identify areas for improvement and optimization.
• SITE VISITS: Conduct regular visits to worker camps and project sites to ensure that operations align with the established blueprints and client expectations.

Key Competencies

• Time Management: Effective time management skills to meet tight deadlines and maintain a structured workflow.
• Team Collaboration: Ability to work collaboratively within a cross-functional team environment.
• Compliance Orientation: A keen eye for detail and a commitment to adhering to all compliance and regulatory requirements.
• Process Improvement: Proactive in identifying opportunities for process improvement and optimization.
• Client Focus: A strong commitment to meeting client needs and maintaining high levels of client satisfaction.

Training And Development

The Management Trainee – Operations Executive will undergo a comprehensive training program for 30 days designed to provide them with the necessary skills and knowledge to excel in the role. Continuous learning and development opportunities will be provided to support career growth within the organization.

Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.

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Overview

JOB ID: 2305 – Management Trainee – Operations Executive Job description

Management Trainee – Operations Department Position Overview

As a Management Trainee – Operations Executive, you will play a pivotal role in ensuring the smooth and efficient mobilization of workers to assigned project sites. You will be responsible for maintaining impeccable standards of compliance, client satisfaction, and coordination with various departments. Additionally, you will be engaged in auditing and process mapping activities, contributing to the overall success of the operations team. Key Responsibilities

MOBILIZATION MANAGEMENT: Coordinate the entire process of mobilizing workers to their designated project sites, ensuring timely deployment and adherence to the mobilization schedule. ZERO DEVIATIONS: Ensure that all worker movements are executed with zero deviations from the planned schedule/ Rosters, promptly addressing any unforeseen issues or challenges. CLIENT REQUIREMENTS: Collaborate with the Business Development, Site Supervisors, Client Focal Personnel team to meet short-term workforce requirements for clients, striving to fulfill their needs efficiently and effectively. GATE PASS PROCESSING: Oversee the application and processing of entry or gate passes required for site access, ensuring a high success rate and compliance with all relevant regulations. INTERDEPARTMENTAL COORDINATION: Maintain close coordination with various interdepartmental teams, including HR, logistics, procurement, and Finance to streamline the mobilization process and resolve any bottlenecks. MOBILIZATION AUDITS: Actively participate in constant mobilization audits to assess and improve the efficiency and effectiveness of the mobilization process, without fail. PROCESS MAPPING: Develop a deep understanding of the mobilisation process mapping of manpower allocation, utilizing logical and analytical skills to identify areas for improvement and optimization. SITE VISITS: Conduct regular visits to worker camps and project sites to ensure that operations align with the established blueprints and client expectations. Key Competencies

Time Management: Effective time management skills to meet tight deadlines and maintain a structured workflow. Team Collaboration: Ability to work collaboratively within a cross-functional team environment. Compliance Orientation: A keen eye for detail and a commitment to adhering to all compliance and regulatory requirements. Process Improvement: Proactive in identifying opportunities for process improvement and optimization. Client Focus: A strong commitment to meeting client needs and maintaining high levels of client satisfaction. Training And Development

The Management Trainee – Operations Executive will undergo a comprehensive training program for 30 days designed to provide them with the necessary skills and knowledge to excel in the role. Continuous learning and development opportunities will be provided to support career growth within the organization. Note: This job description is intended to provide a general overview of the position and may be subject to change based on the needs of the organization.

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We are looking to hire a qualified

Project Manager

to support digital transformation initiatives, compliance efforts, and business process improvements. The role involves managing enterprise-wide projects, implementing reporting and automation tools, and driving cross-functional collaboration. Ideal candidates are ones experienced in Agile practices, risk management, and stakeholder engagement. Key Responsibilities Coordinate and manage projects focused on risk, compliance, change, and digital transformation Develop and maintain project documentation including plans, briefs, risk registers, and performance reports Lead internal change initiatives and process automation reporting through integration with tools such as Azure DevOps Collaborate with multiple departments to ensure successful project outcomes Skills Proficiency in Power BI, Azure DevOps, and project planning tools Excellent verbal and written communication in English Strong stakeholder engagement and change management skills Experience in automation, process auditing, and risk mitigation Organized, analytical, and able to manage shifting priorities Qualifications Bachelor’s degree in Business, Information Systems, Engineering, or a related field Project management certifications such as PMP, ACP, PgMP, or Scrum are advantages Proven experience in project delivery with a strong focus on risk, compliance, change management, and digital transformation Skilled in Agile methodology and dashboard development using Power BI One-year contract (12 months) based in Qatar Candidates with a valid QID and who can join immediately may be given preference

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Job Summary

We are seeking a highly organized and strategic Business Planning & Operations Lead to support and drive operational excellence across business rhythms in the country. The role is critical in ensuring the implementation and governance of Microsoft's Customer Engagement Model (MCEM), Rhythm of Business (RoB), and key strategic programs. This position will partner closely with Country Leadership and regional teams to streamline processes, provide business insights, and maximize execution outcomes.

Key Responsibilities

Lead the implementation and execution of MCEM RoB in the country, ensuring full alignment with the MCEM RoB RACI model and driving adoption across business segments.

Own the local landing and enablement of the Individual Accountability Planning (IAP) for Managers, including coaching, communication, and education on tools and reporting frameworks.

Manage the communication framework and governance for all MCEM RoB-related activities in the country.

Prepare and consolidate weekly country-level RoB outcome summaries, aligned with regional (CEMA) MCEM templates.

Ensure focus on critical business issues through structured RoB agendas and standardization (summaries, calendars, notes, follow-ups).

Actively collaborate with Area and SubArea BPMs to provide and receive feedback on RoB execution and tool adoption.

Recommend and implement process simplifications without compromising business outcomes; align local rhythms with MCEM RoB.

Orchestrate and manage Country Leadership Team meetings (cadence, content, stakeholders, reporting) and ensure accountability on follow-ups.

Provide business insights to support leadership decision-making and identify growth and execution opportunities.

Support country-level business planning, resource management, and alignment with global strategies (e.g., MCAPS).

Lead the implementation and tracking of local strategic programs, ensuring alignment with goals, proper communication, resource allocation, and timeline adherence.

Drive the development and execution of the Country Growth Plan, ensuring cross-functional alignment and follow-through.

Lead the adoption of standard tools (MSXi, GSOC) and retire legacy local reporting systems; champion tool standardization and process consistency.

Track performance against business plans, support course correction, and influence execution effectiveness.

Be the point of contact for GSOC, support its expansion, provide coaching, and manage escalations to Area owners.

Key Success Indicators

Full adoption of MCEM RoB and IAP for Managers across the country.

Delivery of business planning (BP) outputs as per guidelines.

On-time execution of strategic programs aligned with the business plan.

100% adoption of standard toolsets (MSXi, GSOC).

Qualifications & Experience

Bachelor’s degree in Business Administration, Strategy, Operations, or related field.

5–10 years of relevant experience in business planning, operations, or program management, preferably in a multinational or tech-driven environment.

Strong knowledge of Microsoft ecosystem tools and methodologies (MCEM, MSXi, GSOC).

Excellent analytical, project management, and stakeholder engagement skills.

Ability to manage cross-functional projects and influence across multiple levels of leadership.

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Job Summary

We are seeking a highly organized and strategic Business Planning & Operations Lead to support and drive operational excellence across business rhythms in the country. The role is critical in ensuring the implementation and governance of Microsoft's Customer Engagement Model (MCEM), Rhythm of Business (RoB), and key strategic programs. This position will partner closely with Country Leadership and regional teams to streamline processes, provide business insights, and maximize execution outcomes. Key Responsibilities

Lead the implementation and execution of MCEM RoB in the country, ensuring full alignment with the MCEM RoB RACI model and driving adoption across business segments. Own the local landing and enablement of the Individual Accountability Planning (IAP) for Managers, including coaching, communication, and education on tools and reporting frameworks. Manage the communication framework and governance for all MCEM RoB-related activities in the country. Prepare and consolidate weekly country-level RoB outcome summaries, aligned with regional (CEMA) MCEM templates. Ensure focus on critical business issues through structured RoB agendas and standardization (summaries, calendars, notes, follow-ups). Actively collaborate with Area and SubArea BPMs to provide and receive feedback on RoB execution and tool adoption. Recommend and implement process simplifications without compromising business outcomes; align local rhythms with MCEM RoB. Orchestrate and manage Country Leadership Team meetings (cadence, content, stakeholders, reporting) and ensure accountability on follow-ups. Provide business insights to support leadership decision-making and identify growth and execution opportunities. Support country-level business planning, resource management, and alignment with global strategies (e.g., MCAPS). Lead the implementation and tracking of local strategic programs, ensuring alignment with goals, proper communication, resource allocation, and timeline adherence. Drive the development and execution of the Country Growth Plan, ensuring cross-functional alignment and follow-through. Lead the adoption of standard tools (MSXi, GSOC) and retire legacy local reporting systems; champion tool standardization and process consistency. Track performance against business plans, support course correction, and influence execution effectiveness. Be the point of contact for GSOC, support its expansion, provide coaching, and manage escalations to Area owners. Key Success Indicators

Full adoption of MCEM RoB and IAP for Managers across the country. Delivery of business planning (BP) outputs as per guidelines. On-time execution of strategic programs aligned with the business plan. 100% adoption of standard toolsets (MSXi, GSOC). Qualifications & Experience

Bachelor’s degree in Business Administration, Strategy, Operations, or related field. 5–10 years of relevant experience in business planning, operations, or program management, preferably in a multinational or tech-driven environment. Strong knowledge of Microsoft ecosystem tools and methodologies (MCEM, MSXi, GSOC). Excellent analytical, project management, and stakeholder engagement skills. Ability to manage cross-functional projects and influence across multiple levels of leadership.

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Manager Flight Operations Business Support

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Manager Flight Operations Business Support

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Qatar Airways About The Role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar. As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Specific Responsibilities For The Role Include: Strategic Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to. Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division’s strategy. Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives. Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry. Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap. Operational Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework. Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered. Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment. Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources. Develop strategic and tactical plans for the emergence of a ‘process driven’ culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives. Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met. Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways. Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers. Qualifications About you

The successful candidate will have the following skills and qualifications: Relevant University or College qualifications with Minimum 9 years of job-related experience. Airline Operational Control environment i.e. OCC / IOC. Experience in Business administration and managing cross functional teams within an airline environment. Experience in Financial/Accounting and 3rd party contract management preferred. Compliance /audit and process improvement experience. Knowledge of organisational development. Strong leadership / team management skills, hands on business style - ability to “make things happen”. Excellent planning/organizing, analytical and problem-solving skills/techniques. Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels. Excellent verbal and written communication skills.

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