119 Store Manager jobs in Qatar

We are looking for an experienced Store Manager to oversee daily operations at EV Care Car Accessories . The ideal candidate will be responsible for managing staff, maintaining inventory, ensuring customer satisfaction, and increasing sales.

• Manage day-to-day operations of the store.
• Supervise and train staff to ensure high levels of customer service.
• Monitor and manage inventory levels, placing orders when necessary.
• Handle customer inquiries, complaints, and provide exceptional service.
• Track sales and create performance reports for senior management.
• Implement company policies and procedures.

• Proven experience in retail management.
• Strong leadership skills with the ability to motivate staff.
• Excellent customer service and communication skills.
• Ability to make strategic decisions and solve problems effectively.
• Familiarity with retail management software is a plus.

Overview

JOB TITLE

Store Manager | MAF LifeStyle | Operations

ROLE SUMMARY

The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Ensure that the highest levels of customer service are delivered by the entire store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
• Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
• Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
• Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
• Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
• Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.

Qualifications

• 4 – 5 years’ industry experience with Managerial Background experience
• A proven record of maximizing business performance
• Good understanding of main customer segments and helps team to understand them.
• Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
• Makes hard decisions, knows when to make a call versus delegating upwards

JOB TITLE
Store Manager | MAF LifeStyle | Operations

Role Summary
The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Ensure that the highest levels of customer service are delivered by the entire store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
• Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
• Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
• Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
• Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
• Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.

Requirements

• 4 – 5 years' industry experience with Managerial Background experience
• A proven record of maximizing business performance
• Good understanding of main customer segments and helps team to understand them.
• Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
• Makes hard decisions, knows when to make a call versus delegating upwards

Location: Doha, Qatar (Candidates must be locally available with valid QID and transferable visa/NOC)

Contract Type: Full-Time (Contract)

Company Overview

We are a sub-subcontractor in the Oil & Gas sector, providing engineering and construction services to major projects across Qatar. As part of strengthening our site operations, we are hiring a Store Manager to oversee all materials, equipment, and inventory management for project execution.

Role Overview

The Store Manager will be responsible for managing project stores, ensuring proper receipt, storage, issuance, and documentation of materials and equipment. This role requires strong organizational skills, knowledge of procurement processes, and strict adherence to project, quality, and safety standards.

Key Responsibilities

• Manage the overall operations of the project store/warehouse.
• Ensure proper receipt, inspection, and storage of materials and equipment.
• Maintain accurate records of inventory levels, stock movements, and consumption.
• Issue materials to site teams based on approved requests and project requirements.
• Prevent material shortages or excess by maintaining optimal stock levels.
• Coordinate with Procurement, Project Engineers, and Site Supervisors for timely supply.
• Ensure compliance with QA/QC and HSE standards for material handling and storage.
• Conduct regular stock audits and submit reports to management.
• Implement effective loss prevention and material tracking measures.

Qualifications & Skills

• Diploma or Bachelor's degree in Supply Chain Management, Business, or related field.
• 5–8 years of experience as a Store/Materials Manager in the Oil & Gas or construction sector (Qatar/GCC preferred).
• Strong knowledge of inventory control systems and ERP software.
• Familiarity with international standards for material storage and handling.
• Excellent reporting, organizational, and communication skills.

Attributes: Detail-oriented, proactive, reliable, and capable of handling high-value inventory.

Benefits

• Competitive salary package.
• Accommodation, transportation, and allowances as per company policy.
• Health and safety insurance.

How to Apply:

Interested candidates are invited to send their updated CVs to:

Job Type: Full-time

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

• The Store Manager is responsible for overseeing sales operations and achieving financial targets by guiding the store team. This role involves delivering an outstanding customer service experience, managing inventory, and executing promotional programs. The manager needs to analyze sales data to drive successful outcomes and engage employees effectively to enhance store performance. Key measures of success include achieving sales, shrinkage, and budgeting targets while ensuring customer expectations are consistently exceeded.

What You Will Do:
Profit Financial

• Drive, monitor, and review sales performance and recommend action plans to achieve sales budget at the store level.
• Conduct monthly meetings focusing on category sales performance and propose improvement actions.
• Implement strategies and ensure 100% execution of programs to hit sales targets for exclusive products and provide feedback on promo effectiveness.
• Manage and control approved OPEX budgets for utilities, wrap supply, staff costs, etc.
• Initiate and recommend plans to optimize controllable expenses.
• Achieve shrinkage budget below tolerance level through comprehensive monitoring of Retail Operating Standard Compliance.

Commercial

• Check and review the implementation of product displays and timely stock replenishment.
• Ensure consistent, accurate, and timely inventory adjustments, including GAP, cycle counts, and managing negative quantities.
• Adhere to Brand of Service Standards when addressing customer queries, complaints and offer professional advice accordingly.
• Drive initiatives to increase loyalty member program participation and achieve target transactions.
• Promote selling techniques to achieve target conversion rates and effectively communicate ongoing promotions.
• Validate proper implementation and execution of promotional activities, hero displays, and price changes.

Process

• Ensure communication and implementation of policies, brand standards, grooming guidelines, and internal control procedures per SOP.
• Demonstrate analytical skills and system functionality for effective reporting.
• Monitor and supervise controllable expenses, loss, asset protection, and inventory management.
• Handle store documentation reliably, such as daily reports, banking, refunds, and exchanges.
• Perform cashiering duties as required to maintain operational standards.

People

• Plan and oversee personal development plans and role development interventions for team members.
• Identify, implement, and monitor team learning interventions.
• Review and discuss performance appraisals and personal plans with direct reports.
• Implement action plans to boost employee engagement and build competencies.

Required Skills To Be Successful:

• Analytical skills for sales and performance analysis.
• Exceptional customer service and communication skills.
• Ability to manage and develop retail teams effectively.
• Proficiency with inventory management and operational systems.

What Qualifies You For The Role:

• Bachelor's or Master's degree is advantageous.
• Minimum of 5+ years of experience in retail and team management in the beauty sector.
• Proficient in retail operational skills, including stock management, visual merchandising, system operations, and cash handling.
• Strong leadership, problem-solving, and people management skills with empathy and customer orientation.

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate
why
this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Store Manager | MAF LifeStyle | Operations

ROLE SUMMARY

The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Ensure that the highest levels of customer service are delivered by the entire store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
• Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
• Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
• Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
• Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
• Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.

REQUIREMENTS

• 4 – 5 years' industry experience with Managerial Background experience
• A proven record of maximizing business performance
• Good understanding of main customer segments and helps team to understand them.
• Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
• Makes hard decisions, knows when to make a call versus delegating upwards

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:
The store manager is responsible for planning, controlling, and directing their store team to achieve the highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. The store manager provides excellent communication and people's skills to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

What you will do:
Profit Financial

• Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
• Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
• Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
• Manages and controls store approved OPEX budgets (i.e. utilities, wrap supply, staff cost, etc)
• Recommends and initiates plans to optimize the stores' controllable expense.
• Achieves shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Commercial

• Checks and reviews the implementation of display and timely replenishment.
• Manages availability and timely replenishment of stocks.
• Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
• Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
• Ensures customers shopping experience exceeds customers' expectation.
• Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
• Drives loyalty members programs and initiatives to achieve target transactions participation.
• Drives selling techniques to achieve target conversion/transaction rate
• Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
• Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

Process

• Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
• Demonstrate strong analytical skills and understanding of the system and reporting
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
• Cashiering duties

People

• Plans and monitors Personal Development Plans In role development interventions.
• Identifies, implements and monitors team learning interventions.
• Reviews and discusses performance appraisal and personal plans of direct reports.
• Implements action plans for employee engagements

What you will need:

• Min 5+ years of experience in retail and team management in the beauty sector
• Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills
• Management skills and people development
• Empathy, customer service and results oriented
• Excellent relationship skills
• Integrity and trust dealing with ambiguity
• Proactive with good team spirit and able to take initiatives

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate
why
this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Position Objective:

Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.

Key Responsibility:

Financial:

• To drive the store team to achieve the store target and store KPIs.
• To ensure store shrinkage to be less than 0.2Percent of the cost of sale.

Process:

• To conduct regular financial and stock audits.
• To regularly update track and communicate the store dashboard.
• To maintain the VM standards in the store.
• To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
• Oversee day-to-day store operations, including opening and closing procedures.
• Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
• Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
• Implement and enforce company policies and procedures to ensure compliance.
• Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
• Develop and implement action plans based on performance metrics to drive results.
• Maintaining the back store operation and replenishment of the merchandise.
• Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
• Recruit, train, and develop a high-performing sales team.
• Monitor and manage store expenses, budgets, and financial goals.

Customer:

• To drive the store team to achieve club apparel, NPS and DSES goals.
• To maintain a relationship with the mall management.
• To effectively communicate with the office back-end team regarding store-related activities.
• Address customer inquiries and concerns promptly, striving to exceed customer expectations.
• To manage people in regards with performance and conduct of store employees.

Learning:

• To constantly upgrade the skills of self and team and create a pipeline of future store managers
• Identifying the learning gaps of the team and creating a process to address the same.
• Conduct training sessions for new hires and ongoing product knowledge sessions for the team.

Desired Experience:

The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing
As a Store Manager for Guess in Doha Festival City Mall, you will be responsible for driving the store business. You will work towards achieving the store sales' target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand's guidelines and store processes. Your responsibilities will include the following:

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
• Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
• Leverage all type of point of sales online and offline.
• Provide a clear vision to the team about the business and store's vision and key directions.
• Identify, recruit, develop and retain strong talents.
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.
• Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
• Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
• Ensure all sales and operational policies and procedures are followed and maintained in the store.
• Ensure e-commerce orders are prepared and processed within the set SLAs in terms of me and quality and no fulfillment action is pending in the store.
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
• Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand's VM guidelines.
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
• Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

What You'll Need To Succeed

• You are an Arabic speaker.
• You have a proven experience in store or retail management (luxury or premium retail is a plus), as well as stock analysis.
• You are self-motivated and have the ability to drive results and people development.
• Your possess strong leadership skills.
• You possess a commercial acumen with a customer-first mindset.
• You have a solid understanding of reading and acting on store data/metrics.

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.