36 IT Support Specialist jobs in Doha

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses. Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere. Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies. About the position

We’re looking for a Middle Technical Support Specialist to provide L1–L2 support to internal employees with technical issues, managing accounts and access in company systems, and helping maintain IT infrastructure. This role provides an opportunity to learn/develop skills in IT infrastructure, and gradually grow into automation and DevOps. Responsibilities

Provide first- and second-line technical support to colleagues, ensuring timely resolution of requests and issues Administer user accounts, groups, and permissions within Google Workspace Manage support requests via email and ticketing systems (e.g., Jira, Freshdesk) Execute basic tasks related to VPN configuration, access management, and account migrations Contribute to task automation by developing scripts and configuring systems Collaborate with the IT Infrastructure and DevOps team to support daily operations and projects Requirements

At least 2-3 years of experience as a 1st and 2nd-line Technical Support Engineer Basic knowledge of Linux command-line tools, with willingness to expand expertise Understanding of networking fundamentals, access controls, and VPNs at a basic level Strong interpersonal and communication skills, with a structured and user-focused approach to support A proactive problem-solving attitude, demonstrating a willingness to learn and take initiative Interest in DevOps, IT infrastructure, or systems administration as a career path We offer

Long-term service agreement contract with QIC We are diverse – our digital nomads work remotely from 25 different countries Payment in US dollars monthly to your bank account using SWIFT Full-time remote, work schedule: 5 days per week, Sunday to Thursday Vacation policy: Qatar Holiday Calendar, 20 workdays of vacation, and 10 sick days Performance reviews are conducted twice a year, with the possibility of a raise in March and September Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar Quality healthcare, wherever you are in the world—with up to $1,500 in dental coverage included. Language classes

Master communication. Learn English, Arabic—or any second language of your choice. Mental health support

Wellbeing isn’t optional. Get access to services like Yasno—with 70% covered—and recharge with 3 extra Mental Health Days each year. Tax consultations

We’ll guide you through the complexity of local and international tax rules. Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops. QIC running club

Join our Strava club for weekly motivation, coaching, and marathon support. USD, EUR, or AED salary payouts

Get paid in USD, EUR, or AED—whichever fits your setup best. Extra paid leave

Enjoy generous vacation time, paid sick leave, and bonus days for years of service. Technologies we work with

We are open to working with new stacks and technologies that can help us build the best solutions on the market

#J-18808-Ljbffr

Responsibilities

• Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration.
• Manage the print management server, handling configurations, user access, and troubleshooting print-related issues.
• Oversee the access control system, manage user access, schedules, and ensuring system security.
• Administer the digital signage system, creating and scheduling content for display across multiple branches.
• Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents.
• Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows.
• Provide technical support for Microsoft Office applications, including troubleshooting and user assistance.
• Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users.
• Manage LAN and WAN issues, maintaining network infrastructure across multiple locations.
• Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems.
• Assist with the installation and configuration of desktop applications for user workstations.
• Manage IT support for clients in the coworking space, including network access, printing, and scanning.
• Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime.
• Manage and maintain WordPress websites, ensuring website functionality and security.
• Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment.
• Administer the IP telephone system, managing phone configurations and troubleshooting issues.
• Manage IT operations across four branch locations, ensuring consistent support and network stability.
• Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses.
• Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.

#J-18808-Ljbffr

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.

Responsibilities

• Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.

• Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.

• Responsible for customer account health and providing world class customer support.

• Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.

• Develops, prepares and delivers presentations to customers and internal organizations.

• Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.

• Uses multiple Boeing systems in a fast-paced environment.

• Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.

• Responds to customer inquiries and facilitates delivery problem resolution.

• Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

• Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.

• Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.

• Monitors and shares key performance metrics with customers and internal partners

• Interfaces with customers and internal Boeing resources.

Basic Qualifications (Required Skills/Experience)

• Experience in the Aerospace industry

• Understands supply chain process

• Experience developing presentations for and presenting to executive leadership

• Strong communication and problem-solving skills

• Ability to work and collaborate cross functionally across multiple organizations

• Eager to learn and grow

• Ability for minimal travel domestically and internationally

Preferred Qualifications (Desired Skills/Experience)

• SAP knowledge

• Engineering / Technical experience

• Account management, customer support experience

This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities

Applications for this position will be accepted until Oct. 11, 2025

Export Control Requirements

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Qatar)

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

#J-18808-Ljbffr

Customer Support Specialist page is loaded# Customer Support Specialistremote type: Onsite Joblocations: QAT - Doha, Qatartime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 11, 2025 (14 days left to apply)job requisition id: JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar)
#J-18808-Ljbffr

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is looking for a

Customer Support Specialist

to be based in our

Doha, Qatar

office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities

Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.

Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.

Responsible for customer account health and providing world class customer support.

Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.

Develops, prepares and delivers presentations to customers and internal organizations.

Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.

Uses multiple Boeing systems in a fast-paced environment.

Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.

Responds to customer inquiries and facilitates delivery problem resolution.

Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.

Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.

Monitors and shares key performance metrics with customers and internal partners

Interfaces with customers and internal Boeing resources.

Basic Qualifications (Required Skills/Experience)

Experience in the Aerospace industry

Understands supply chain process

Experience developing presentations for and presenting to executive leadership

Strong communication and problem-solving skills

Ability to work and collaborate cross functionally across multiple organizations

Eager to learn and grow

Ability for minimal travel domestically and internationally

Preferred Qualifications (Desired Skills/Experience)

SAP knowledge

Engineering / Technical experience

Account management, customer support experience

This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities Applications for this position will be accepted until

Oct. 11, 2025 Export Control Requirements

This is not an Export Control position. Relocation

Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship

Employer willing to sponsor applicants for employment visa status. Shift

Not a Shift Worker (Qatar) Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

#J-18808-Ljbffr

Customer Support Specialist page is loaded# Customer Support Specialistremote type:

Onsite Joblocations:

QAT - Doha, Qatartime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: October 11, 2025 (14 days left to apply)job requisition id:

JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar) #J-18808-Ljbffr

Responsibilities

Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration. Manage the print management server, handling configurations, user access, and troubleshooting print-related issues. Oversee the access control system, manage user access, schedules, and ensuring system security. Administer the digital signage system, creating and scheduling content for display across multiple branches. Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents. Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows. Provide technical support for Microsoft Office applications, including troubleshooting and user assistance. Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users. Manage LAN and WAN issues, maintaining network infrastructure across multiple locations. Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems. Assist with the installation and configuration of desktop applications for user workstations. Manage IT support for clients in the coworking space, including network access, printing, and scanning. Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime. Manage and maintain WordPress websites, ensuring website functionality and security. Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment. Administer the IP telephone system, managing phone configurations and troubleshooting issues. Manage IT operations across four branch locations, ensuring consistent support and network stability. Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses. Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.

#J-18808-Ljbffr

Responsibilities

• Test and evaluate existing network systems.
• Perform regular maintenance to ensure that networks operate correctly.
• Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
• Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).
• Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.
• Work well in high-pressure situations (e.g., computer or system shutdowns).
• Train users in how to use new hardware, software; use new features of existing software; etc.
• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.

Qualifications

• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.
• Certifications: Microsoft Certified: Azure Administrator, Microsoft Certified: Cybersecurity Architect / Solutions Architect, Cisco Certified Network Associate (CCNA), Microsoft 365 Administrator

#J-18808-Ljbffr

Responsibilities

Test and evaluate existing network systems. Perform regular maintenance to ensure that networks operate correctly. Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems. Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status). Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems. Work well in high-pressure situations (e.g., computer or system shutdowns). Train users in how to use new hardware, software; use new features of existing software; etc. Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management. Qualifications

Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management. Certifications: Microsoft Certified: Azure Administrator, Microsoft Certified: Cybersecurity Architect / Solutions Architect, Cisco Certified Network Associate (CCNA), Microsoft 365 Administrator

#J-18808-Ljbffr