71 Operations Manager jobs in Qatar

Organisation: Hamilton Aquatics Swimming and Training Contract Type: Permanent Qualifications: Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF) Working Hours: Full time Location: Al Saad, Doha, Qatar., Qatar Salary: £39,000 - 44,000 GBP per annum (dependent on exchange rate) tax free Closing Date: 21st September :59 Job Reference: OMDOHA-Aug25

Hamilton Aquatics Swimming and Training in Doha, Qatar, is seeking an Operations Manager.

Are you ready to take your career to the next level in one of the world’s most vibrant and fast-growing cities?

Our dynamicSwimming Academy in Dohais looking for a passionate and drivenOperations Managerto lead our team, enhance customer experience, and help shape the future of youth sports in Qatar.

What You’ll Be Doing:

• Overseeing day-to-day operations across multiple sites
• Leading and inspiring a diverse team
• Ensuring top-tier customer service and smooth logistics
• Collaborating with stakeholders to drive growth and excellence

What We’re Looking For :

• Proven experience in operations or team management
• Strong leadership and communication skills
• A passion for service, people, and making things run smoothly
• Experience in sports or wellness (swimming experience not required - but a sporting background is a plus!)

Why This Role Rocks:

• Live and work in Doha— a city full of culture, innovation, and opportunity
• Be part of afast-growing sports companywith a meaningful mission
• Grow personally and professionallyin a supportive, energetic environment
• Make a real impact in the lives of young athletes and their families

To apply, please submit your CV via the apply button, along with answers to the following questions in your cover letter or as a separate document:

• Why do you believe you would be a good fit for the Operations Manager role in Doha, Qatar?
• Please describe your leadership experience, including any roles where you managed teams or projects.
• Do you have any experience in the sports or wellness industry? If so, please elaborate.
• What excites you about the opportunity to live and work in Qatar?
• What are your career goals, and how does this role align with them?
• Why should we consider your application over others?

This vacancy may require the following qualifications:

• Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF)

Premium Solutions Consultancy is recruiting on behalf of a reputable client in Qatar for the position of Operations Manager . We are looking for a dynamic and experienced professional to lead and enhance operational efficiency .

Key Responsibilities:
• Align operational activities with company mission and vision
• Supervise manpower and site supervisors for optimal performance
• Handle customer requirements and deliver services as per standards
• Provide operational data and insights to clients
• Oversee scheduling, tools, timing, and revenue management
• Maintain quality of service and standardization across teams
• Support supervisors to ensure top-level service delivery
• Coordinate manpower planning and deployment
• Ensure compliance with company rules, procedures, and policies
• Monitor team performance and address issues as needed
• Track transportation schedules and report delays
• Drive service improvement and consistency across all sites

Requirements:

• Diploma or Master’s Degree in Business or relevant field
• Minimum 8 years’ experience in operations
• Proficient in Microsoft Office tools
• Fluent in English (Reading, Writing, Speaking)
• Strong communication and interpersonal skills
• Ability to read timetables and follow directions on maps and schedules
• Driving License: Valid home country license or Qatar license preferred
• Preferred Local Candidates , with Transferable Visa

Potential and interested candidates whose profile closely matches the requirements may send their CV to:

Please mention "Operations Manager – Qatar " in the subject line.

Freelancer contract based in QATAR (LOC Role)

Contract Duration from August till December

Responsibilities

• Develop the Operations projects and teams for the planning and delivery of the tournament.
• Ensure stadium and operations planning coordination.
• Assist to integrate all relevant functional areas operational plans for the event.
• Develop pre-event, event-time and post-event procedures and timelines.
• Communications and relationship management with all functional areas and stakeholders involved in the planning and delivery of the tournament.
• Support the Operations team to ensure that all competition and operation requirements are met in the planning and design phases.
• Responsible for establishing objectives with direct reports that align to both departmental and organizational objectives.
• Line management responsibility for all capability resources, this includes: IDPs, objectives, leave plans, job descriptions, performance management and appraisals.
• Perform any other duties assigned by the supervisor directly related or relevant to the job.
• Ensure the assigned responsibilities are delivered to a high standard of quality and timeliness in full compliance with the Quality Policy and the Safety and Security rules and requirements in line with any standards and objectives designated in the Employee Performance Management system.
• Priority to people that have experience in previous experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Venue Management experience.

Qualifications

• Minimum 12 years of management experience in operations in the organisation of major sporting events with 4 years of supervisory or managerial experience.

Preferred Skills

• Experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Venue Management experience.

Job Description

What you will be doing :

• Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
• Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
• Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
• Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work environment.
• Provide input to forecasting and budgeting requirements for the restaurants.
• Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
• Coordinate all restaurant needs with other related departments and department heads.
• Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers, thereby driving guest satisfaction ratings and revenue performance for all outlets through establishing revenue targets per restaurant.
• Responsible for the performance appraisals of the restaurant management team.
• Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.
• Ensure all corporate guidelines and brand procedures are followed and executed as required.
• Control and manage supplies required in each outlet and develop plans to reduce breakage.
• Build strong teams and encourage collaboration.
• Lead by example and provide regular, focused performance feedback to create a dynamic team.

Qualifications

Your experience and skills include :

• Bachelor’s Degree in Hospitality Management (preferred), or related field.
• Minimum of 2 years’ experience managing a food and beverage service operation.
• Exceptional communication and interpersonal skills.
• Excellent computer software skills (Word, Excel, Outlook, etc.).
• Ability to speak and write English fluently.
• Ability to lead in a culturally diverse and dynamic environment.
• Knowledge of organizational planning, coordination, and execution principles, including resource allocation, workforce planning, management, and leadership techniques.
• Knowledge of principles and processes for providing personalized services, maintaining quality service standards, and ensuring guest satisfaction.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.