87 Qatar Airways jobs in Qatar

Qhse Officer - QAtar Airways

Doha, Doha Talent Pal

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**About the role**:
As QHSE Officer for HIA Lounges, you will be responsible for monitoring quality, health, safety (both occupational and food) and environment, to assess risk, and identify actions to reduce potential hazards. You will perform workplace investigations and respond to incident reports within hub lounges. You will ensure compliance to local and international QHSE standards. This position provides QHSE guidance to hub lounges and supports the operation in order to maintain and continually improve the organization safety culture and performance.
- Assist in implementing and improvements of QHSE management systems, processes and procedures by continuously ensuring efficiency to support lounge operations in accordance with QR Group Safety and Security Department. Monitor compliance by ensuring standards are in line with local and international regulations (i.e. ISO 22000, ISO 9001, ISO 45001 and IENvA etc.)
- Ensure and consult best way of food processing, preserving, packaging, storing and delivering/serving. Carry out food samples, staff and environmental microbiological tests to ensure the safety of food and food preparation environment and provide consultation when required.
- Actively participate in the QHSE incident investigations and prepare reports and take required actions in consultation with management.
- Develop, facilitate and review QHSE risk assessments by conducting inspection, audits, evaluation of reported incidents and corrective action etc. for routine and non-routine activities to ensure continuous improvement of standards.
- Record QHSE key performance indicators on a monthly basis and issue reports to the lounge management Suggest and advice changes to ensure continuous improvement on any additional effective KPIs to be added in the system as part of continual improvement
- Ensure that standard operating procedures are in place and monitoring that these standards are consistently followed and maintained within Qatar Airways HIA Lounges as per QHSE international standards.
- Follows up on the preventive and / or corrective actions identified during the audits / inspections and monitors the timely closing of the actions in coordination with other departments
- Work towards getting industry certifications / re - certifications for the department and the company in regards to QHSE, compile and prepare documents required and ensure necessary process is implemented operationally.
- Supporting QR Procurement Team in assessing suppliers' quality, safety and sustainability performance and specify requirements of raw materials, food products, OHS supplies to ensure safe high quality purchases.
- Conduct food safety, hygiene, OHS and sustainability related briefing for HIA Lounges staff who can contribute to the level of conformance on a regular basis with assessments to ensure that the intended message is communicated.

**Be part of an extraordinary story**:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible!

**Qualifications**:
**Qualifications and Experience**:
**Essential**
- At least 2 years of job related experience in airline lounges
- Experience in handling customer / staff safety, food safety, quality related incidents.

**Preferred**
- Experience in Food Safety industry or Food Safety Management Systems
- Auditor Certification in ISO 22000, ISO 9001, ISO 45001 or FSSC 22000
- Experience in IATA Environmental Assessment
- NEBOSH IGC
- Other related QHSE certificates

**Job Specific Skills**:

- Excellent oral and written communication skills for preparing and presenting reports and schedules.
- Ability to foster teamwork among team members.
- Excellent interpersonal skills for facilitating relationships with decision-makers.
- Creative problem-solving skills to gather relevant information to solve planning issues.

**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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Talent Development Manager - Qatar Airways

Doha, Doha Rihlat Travel News

Posted 7 days ago

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Job Description

Job Purpose
Design, develop, and facilitate Talent Development initiatives to fulfill MATAR's development requirements, aligned with core and leadership competencies. Ensure all initiatives comply with relevant international and national standards, as well as MATAR's strategic objectives to maintain an operationally effective airport. This role includes developing and delivering training programs for upskilling MATAR employees and collaborating with QRNTD on the technical and professional development of Qatari Nationals.

Key Accountabilities Strategic
  • Support MATAR's Organizational Development Strategy by implementing tailored programs aligned with MATAR's strategic goals.

  • Collaborate with the Qatar National Talent Development team to support Qatar National Vision 2030 by creating specific development programs for Qatari National employees.

  • Manage the development of departmental trainers in line with MATAR Training Standards through the delivery of Train-the-Trainer programs.

Operational
  • Design, implement, and promote engagement programs and initiatives to enhance employee engagement in the workplace.

  • Develop training processes, templates, and procedures to ensure consistency and quality across all learning interventions.

  • Work with senior management to identify development needs across departments, conduct Training Needs Analysis, and create customized programs to meet national and international airport operational standards.

  • Manage contracts and technical evaluations of external training providers to ensure alignment with stakeholder expectations.

  • Lead the design and rollout of internal training programs that are aligned with MATAR's operational model and best practices in learning and development.

  • Oversee the daily delivery of learning products, ensuring quality and performance standards are met within budget.

  • Facilitate training sessions, workshops, and events using adult learning techniques and blended learning (virtual/digital and in-person).

  • Evaluate the effectiveness of training programs and continuously improve learning methodologies.

  • Promote MATAR and QRNTD training programs to ensure visibility and awareness across the group.

  • Collaborate with HR Business Support and Recruitment teams to enhance the New Hire Induction program.

  • Maintain accurate training records for reporting purposes.

  • Perform additional duties as directed by the Head of Department.

Management & Leadership
  • Establish departmental/team objectives and align them with business goals.

  • Regularly evaluate objectives, plans, procedures, and practices, making adjustments as needed.

  • Oversee and supervise team members; manage recruitment, training, development, and disciplinary actions to ensure high service standards.

  • Use coaching and mentoring techniques to enhance performance and implement development action plans.

  • Develop team members and ensure succession planning is in place.

Qualifications & Experience

Preferred:

  • Bachelor's Degree or equivalent with a minimum of 6 years of job-related experience.

  • CIPD Level 3 or equivalent.

  • Certification in Training Design, Delivery, Train-the-Trainer, or similar.

  • Coaching qualification (ICF or equivalent).

  • 2-3 years of experience in training management within the aviation industry.

Job-Specific Skills
  • Strong planning and organizational skills.

  • Excellent training design and facilitation abilities.

  • Professional customer service and public relations skills.

  • Strong mentoring and coaching capabilities.

  • Effective coordination and stakeholder management skills.

  • Excellent command of the English language.

  • Managerial skills: ability to delegate, set clear direction, manage workflow, develop team skills, and foster a collaborative team environment.

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Talent Development Manager – Qatar Airways

Doha, Doha Rihlat Travel News

Posted 7 days ago

Job Viewed

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Job Description

Job Purpose
Design, develop, and facilitate Talent Development initiatives to fulfill MATAR’s development requirements, aligned with core and leadership competencies. Ensure all initiatives comply with relevant international and national standards, as well as MATAR’s strategic objectives to maintain an operationally effective airport. This role includes developing and delivering training programs for upskilling MATAR employees and collaborating with QRNTD on the technical and professional development of Qatari Nationals.

Key Accountabilities Strategic
  • Support MATAR’s Organizational Development Strategy by implementing tailored programs aligned with MATAR’s strategic goals.

  • Collaborate with the Qatar National Talent Development team to support Qatar National Vision 2030 by creating specific development programs for Qatari National employees.

  • Manage the development of departmental trainers in line with MATAR Training Standards through the delivery of Train-the-Trainer programs.

Operational
  • Design, implement, and promote engagement programs and initiatives to enhance employee engagement in the workplace.

  • Develop training processes, templates, and procedures to ensure consistency and quality across all learning interventions.

  • Work with senior management to identify development needs across departments, conduct Training Needs Analysis, and create customized programs to meet national and international airport operational standards.

  • Manage contracts and technical evaluations of external training providers to ensure alignment with stakeholder expectations.

  • Lead the design and rollout of internal training programs that are aligned with MATAR’s operational model and best practices in learning and development.

  • Oversee the daily delivery of learning products, ensuring quality and performance standards are met within budget.

  • Facilitate training sessions, workshops, and events using adult learning techniques and blended learning (virtual/digital and in-person).

  • Evaluate the effectiveness of training programs and continuously improve learning methodologies.

  • Promote MATAR and QRNTD training programs to ensure visibility and awareness across the group.

  • Collaborate with HR Business Support and Recruitment teams to enhance the New Hire Induction program.

  • Maintain accurate training records for reporting purposes.

  • Perform additional duties as directed by the Head of Department.

Management & Leadership
  • Establish departmental/team objectives and align them with business goals.

  • Regularly evaluate objectives, plans, procedures, and practices, making adjustments as needed.

  • Oversee and supervise team members; manage recruitment, training, development, and disciplinary actions to ensure high service standards.

  • Use coaching and mentoring techniques to enhance performance and implement development action plans.

  • Develop team members and ensure succession planning is in place.

Qualifications & Experience

Preferred:

  • Bachelor’s Degree or equivalent with a minimum of 6 years of job-related experience.

  • CIPD Level 3 or equivalent.

  • Certification in Training Design, Delivery, Train-the-Trainer, or similar.

  • Coaching qualification (ICF or equivalent).

  • 2–3 years of experience in training management within the aviation industry.

Job-Specific Skills
  • Strong planning and organizational skills.

  • Excellent training design and facilitation abilities.

  • Professional customer service and public relations skills.

  • Strong mentoring and coaching capabilities.

  • Effective coordination and stakeholder management skills.

  • Excellent command of the English language.

  • Managerial skills: ability to delegate, set clear direction, manage workflow, develop team skills, and foster a collaborative team environment.

#J-18808-Ljbffr
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Talent Development Manager – Qatar Airways

Doha, Doha Rihlat Travel News

Posted 6 days ago

Job Viewed

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Job Description

Job Purpose

Design, develop, and facilitate Talent Development initiatives to fulfill MATAR’s development requirements, aligned with core and leadership competencies. Ensure all initiatives comply with relevant international and national standards, as well as MATAR’s strategic objectives to maintain an operationally effective airport. This role includes developing and delivering training programs for upskilling MATAR employees and collaborating with QRNTD on the technical and professional development of Qatari Nationals. Key Accountabilities

Strategic

Support MATAR’s Organizational Development Strategy by implementing tailored programs aligned with MATAR’s strategic goals.

Collaborate with the Qatar National Talent Development team to support Qatar National Vision 2030 by creating specific development programs for Qatari National employees.

Manage the development of departmental trainers in line with MATAR Training Standards through the delivery of Train-the-Trainer programs.

Operational

Design, implement, and promote engagement programs and initiatives to enhance employee engagement in the workplace.

Develop training processes, templates, and procedures to ensure consistency and quality across all learning interventions.

Work with senior management to identify development needs across departments, conduct Training Needs Analysis, and create customized programs to meet national and international airport operational standards.

Manage contracts and technical evaluations of external training providers to ensure alignment with stakeholder expectations.

Lead the design and rollout of internal training programs that are aligned with MATAR’s operational model and best practices in learning and development.

Oversee the daily delivery of learning products, ensuring quality and performance standards are met within budget.

Facilitate training sessions, workshops, and events using adult learning techniques and blended learning (virtual/digital and in-person).

Evaluate the effectiveness of training programs and continuously improve learning methodologies.

Promote MATAR and QRNTD training programs to ensure visibility and awareness across the group.

Collaborate with HR Business Support and Recruitment teams to enhance the New Hire Induction program.

Maintain accurate training records for reporting purposes.

Perform additional duties as directed by the Head of Department.

Management & Leadership

Establish departmental/team objectives and align them with business goals.

Regularly evaluate objectives, plans, procedures, and practices, making adjustments as needed.

Oversee and supervise team members; manage recruitment, training, development, and disciplinary actions to ensure high service standards.

Use coaching and mentoring techniques to enhance performance and implement development action plans.

Develop team members and ensure succession planning is in place.

Qualifications & Experience

Preferred: Bachelor’s Degree or equivalent with a minimum of 6 years of job-related experience.

CIPD Level 3 or equivalent.

Certification in Training Design, Delivery, Train-the-Trainer, or similar.

Coaching qualification (ICF or equivalent).

2–3 years of experience in training management within the aviation industry.

Job-Specific Skills

Strong planning and organizational skills.

Excellent training design and facilitation abilities.

Professional customer service and public relations skills.

Strong mentoring and coaching capabilities.

Effective coordination and stakeholder management skills.

Excellent command of the English language.

Managerial skills: ability to delegate, set clear direction, manage workflow, develop team skills, and foster a collaborative team environment.

#J-18808-Ljbffr
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Talent development manager – qatar airways

New
Rihlat Travel News

Posted today

Job Viewed

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Job Description

permanent
Job PurposeDesign, develop, and facilitate Talent Development initiatives to fulfill MATAR’s development requirements, aligned with core and leadership competencies. Ensure all initiatives comply with relevant international and national standards, as well as MATAR’s strategic objectives to maintain an operationally effective airport. This role includes developing and delivering training programs for upskilling MATAR employees and collaborating with QRNTD on the technical and professional development of Qatari Nationals.
Key AccountabilitiesStrategicSupport MATAR’s Organizational Development Strategy by implementing tailored programs aligned with MATAR’s strategic goals.Collaborate with the Qatar National Talent Development team to support Qatar National Vision 2030 by creating specific development programs for Qatari National employees.Manage the development of departmental trainers in line with MATAR Training Standards through the delivery of Train-the-Trainer programs.OperationalDesign, implement, and promote engagement programs and initiatives to enhance employee engagement in the workplace.Develop training processes, templates, and procedures to ensure consistency and quality across all learning interventions.Work with senior management to identify development needs across departments, conduct Training Needs Analysis, and create customized programs to meet national and international airport operational standards.Manage contracts and technical evaluations of external training providers to ensure alignment with stakeholder expectations.Lead the design and rollout of internal training programs that are aligned with MATAR’s operational model and best practices in learning and development.Oversee the daily delivery of learning products, ensuring quality and performance standards are met within budget.Facilitate training sessions, workshops, and events using adult learning techniques and blended learning (virtual/digital and in-person).Evaluate the effectiveness of training programs and continuously improve learning methodologies.Promote MATAR and QRNTD training programs to ensure visibility and awareness across the group.Collaborate with HR Business Support and Recruitment teams to enhance the New Hire Induction program.Maintain accurate training records for reporting purposes.Perform additional duties as directed by the Head of Department.Management & LeadershipEstablish departmental/team objectives and align them with business goals.Regularly evaluate objectives, plans, procedures, and practices, making adjustments as needed.Oversee and supervise team members; manage recruitment, training, development, and disciplinary actions to ensure high service standards.Use coaching and mentoring techniques to enhance performance and implement development action plans.Develop team members and ensure succession planning is in place.Qualifications & ExperiencePreferred:
Bachelor’s Degree or equivalent with a minimum of 6 years of job-related experience.CIPD Level 3 or equivalent.Certification in Training Design, Delivery, Train-the-Trainer, or similar.Coaching qualification (ICF or equivalent).2–3 years of experience in training management within the aviation industry.Job-Specific SkillsStrong planning and organizational skills.Excellent training design and facilitation abilities.Professional customer service and public relations skills.Strong mentoring and coaching capabilities.Effective coordination and stakeholder management skills.Excellent command of the English language.Managerial skills: ability to delegate, set clear direction, manage workflow, develop team skills, and foster a collaborative team environment.#J-18808-Ljbffr
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Customer Experience Analyst - QAtar Airways

Talent Pal

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About the role
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways Cargo Customer Experience team as a Customer Experience Analyst in our office in Doha.

Join the #MovedByPeople family and leave a mark as part of the Cargo Customer Experience team.

This will include the development of scalable and drillable reports, visual analytic suites, ad-hoc analysis and in-depth analysis at the channel/region/market/segment levels for CRM purposes. Identify relevant business segments while utilizing various customer data sources available both internally and externally. Provide customer data insights actionable at each customer touch point through the development of relevant visualizations of customer value drivers.

The role includes:

- Participate in the development of CRM reports by building prototypes, in order to better understand the market and customers of Qatar Airways Cargo. Maintain a CRM repository of monthly reports and initiatives in order to track insights and analysis and monitor the progress.
- Prepare and maintain monthly reports and analysis to track performance of ongoing programs to support strategic and tactical adjustments.
- Implement research and ad-hoc studies to assess the airline's commercial performance and compare it with other airlines regionally and worldwide in order to remain competitive in the market.
- Review industry-leading report systems and tools to ensure leading best practices are applied to CRM, and customer research.
- Participate in the definition and analysis of the Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) surveys as part of the Voice of the Customer (VOC) initiative by collaborating with internal stakeholders. This also includes monitoring the progress of improvement initiatives such as system enhancements planned in response to the survey results.
- Provide data driven insights on customer behaviour by using various data points such as the Customer 360 in order to enhance the customer experience.
- Provide timely, accurate and actionable information to the Sales and Service departments as part of Customer Journey mapping in order to strive towards delivering excellence at each customer touch point and ultimately to minimise negative feedback.
- Monitor effectiveness of reporting and analytics used to ensure optimal value to the business, modifying or operationalising new metrics and dashboard products as needed

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible

**Qualifications**:
About you
- Bachelor’s Degree with a major in mathematics, computer science, economics or finance with an added specialization in revenue management (preferred).
- 4+ years’ related experience in Airlines.
- Previous experience in Cargo Revenue Management or any other Cargo department (Operations, Sales or Customer Service)
- Knowledge of Cargo reservation and tracking system, overall cargo operations and set up is necessary.
- Very good command in English and have excellent computer skills (Word, Excel)
- Specialist skills in different analytical and visualization systems and tools such as SAS, SQL, Power Bl, SAP Lumira
- Skills in data extraction, transformation and visual analytics

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fas
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Front Desk Supervisor - QAtar Airways

Doha, Doha Talent Pal

Posted today

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Job Description

**About the role**

Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. Handles all systems and procedures connected with Front desk - check in, check out, cashiering, night reception functions, auditing functions, luggage handling, hotel information, guest etiquette and other allied Front Office tasks. Projects an image of courteousness and hospitality while handling guests, monitoring the operations flow within the Reception.

Key accountabilities include:

- Operational
- Monitors room status in order to obtain the maximum room revenue with maximum occupancy and service quality to provide guest satisfaction.
- Provides prompt, courteous and efficient service to all guests from arrival till departure. Ensures guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed.
- Conducts in room and hotel familiarization and assists guests with hotel activity enquiries/requests maintains an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to provide informed response to guest queries.
- Carries out a thorough shift handover at the beginning and end of each shift and checks that all items requiring attention are detailed in reception logbook and initialed once completed, ensuring the same is followed by all FDA's.
- Accurately administers Front Desk cashiering standards and complies with all laid down systems, policies

and procedures.
- Receives payments adhering to the company credit policy. Anticipates sold out situations and knows how many rooms are overbooked. Maintains an awareness of rate levels to be sold on a daily basis and the occupancy levels.
- Ensures that bills on shift are checked and closed correctly before balancing accounts of days business at

end of shift according to company standard and policy.
- Ensures that own accounting auditing practices as well as for all FDAs are in line with company requirements.
- Provides currency exchange, process miscellaneous charges and posts charges.
- Handles guest complaints on the spot concerning Front Desk Service and shares the information with other departments if necessary. Notifies the Front Desk Manager/ Operations Manager of any guest complaints.
- Is aware of all expected VIP arrivals and departures and those already in-house and is familiar with the names, affiliation and room numbers as an indication of personal courtesy and recognition.
- Ensures maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory.
- Actively involved in promoting hotel facilities and services to guests and offers show rounds and

familiarization to visitors to promote the hotel.
- Reduces waste materials and supplies by adhering to the departmental guidelines on re-using and recycling.
- Keeps the Management promptly informed of all problems, unusual matters of significance and compliments.
- Strictly adheres to the hotel's Policy on Confidentiality and Ethics.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.
- Qualifications

About you

**Qualifications**:

- High School Qualification with Minimum 2 years of job-related experience
- Or Bachelor's Degree or Equivalent with Minimum 1 years of job-related experience
- Good communication skills. Excellent written and spoken English.
- Knowledge of Opera or any Hotel PMS systems
- Interactive, customer service oriented with warm, cheerful and expressive personality.
- Customer focused and always drives customer satisfaction.
- Polite, reliable, knowledgeable and able to adapt to changing requirements.
- Open to new learnings and highly trainable.
- Able to perform under pressure.
- Flexible to work on shifts.
- Ability to foster teamwork among team members.
- This is a uniformed position. Open to adapt and maintain good appearance standard.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been
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Manager Loyalty Marketing - QAtar Airways

Doha, Doha Talent Pal

Posted today

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Job Description

Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty as a Manager Loyalty Marketing.

As a Manager Loyalty Marketing, you will be responsible for setting up and driving the strategic direction for Privilege Club marketing and communications, in particular - delivering strategies that will cover all member acquisition, member engagement and retention activities. You will ensure that these meet the overall loyalty objectives, and commercial objectives of Qatar Airways.

You will also ensure that all appropriate acquisition and retention activities, including events and sponsorships, are delivered to develop and enhance long-term member engagement, as well as lead the Department’s push towards personalization by getting the right offers in the right messages to the right customers at the right time through the right channel.

Other operational duties will include:
Strategic
- Identification of potential drivers of customer stickiness and member acquisition, and testing them with customers, thus rolling out the best result
- Defining and setting Network-wide Privilege Club revenue KPIs
- Developing profitable campaigns to drive member revenue and engagement
- Optimization of member acquisition, engagement and retention through the development of segment-specific and/or personalized marketing plans
- Developing and maintaining a highly functional digital marketing infrastructure, as well as a non-digital marketing plan
- Delivery of compelling promotional communications that drive measurable incremental revenue to Qatar Airways and Privilege Club
- Ensuring that the marketing and communications strategy aligns and delivers against the targets and objectives of the Privilege Club

Operational
- Management of marketing and segmentation for Privilege Club and drive the future direction of communication for the program
- Technology Innovation: Defining and prioritizing technology requirements for Loyalty Marketing.
- Research, monitoring and reporting on best practices and localization of products based on market needs

Marketing Communication
- Development, implementation, and continuous evolvement of an effective marketing strategy across all relevant channels
- Development and implementation of a dynamic content management infrastructure to allow for real-time communication with members.
- Launching new communication channels as required
- Managing mobile channel development to create a consistently excellent user experience

Web Analytics
- Leading the continued evolution of Social Media as a critical marketing channel for Privilege Club
- Making sure robust tracking, reporting, and analysis are in place to ensure continuous improvements of channel and campaign performance
- Ensuring use of best in class Social Media functionalities for Privilege Club

Stakeholder Management
- Leading the engagement with external stakeholders to ensure adherence to the Privilege Club brand across all communication devices and channels
- Communicating new QR marketing developments in a way that is relevant to business stakeholders

Budget
- Management, optimization and delivery of the Privilege Club Marketing budget (almost entirely direct marketing) of USD 2M.
- Delivery of the revenue budget for sale of miles to members directly through the buy / gift / transfer / extend / revalidate of miles, annual revenue target USD 0.5M

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
- Together, everything is possible.

**Qualifications**:
About You

Job-Specific Skills
- College / University Bachelor’s Degree or equivalent qualification
- Proven quantitative, analytic, planning, team leadership and project management experience
- A minimum of 8 years tenure in both technical and commercial roles
- Experience working in the Middle-East and expertise gained through working with multi-cultural customers base
- Cross-functional work experience (Marketing, IT, customer care)
- Experience coordinating complex product development cycles and technology/innovation schedules.
- Strategic and analytical capabilities, ability to effectively interpret data and strong communication and presentation skills
- Good understanding of key trends in loyalty marketing and communications

Team Management Skills
- Managerial skills - Ability to delegate work, set clear direction and manage workflow.
- Strong mentoring and coaching skills.
- Ability to train and develop
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Vice President of Finance - Qatar Airways

Doha, Doha Rihlat Travel News

Posted 2 days ago

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About Hamad International Airport

Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.

About The Role

As the Vice President of Finance, you will be instrumental in shaping and executing the financial strategy of Hamad International Airport. You will lead a talented team and collaborate closely with senior executives to drive financial performance, optimize processes and ensure fiscal integrity across HIA.

  • Oversee all aspects of financial accounting, ensuring accuracy, compliance and transparency in reporting. Implement robust controls and processes to safeguard company assets and mitigate risk.
  • Manage the treasury function, including cash management, liquidity forecasting and investment strategies. Optimize working capital and funding structures to support business objectives and mitigate financial risks.
  • Develop and maintain robust cash flow forecasting models to support operational needs and strategic initiatives. Implement effective cash management strategies to optimize liquidity and maximize returns on cash resources.
  • Ensure compliance with financial regulations, accounting standards, and internal policies.
  • Identify and mitigate financial risks, including currency fluctuations, interest rate exposure, and revenue volatility.
  • Collaborate with other departments to develop capital expenditure plans and evaluate investment opportunities.
  • Communicate financial performance and strategies to internal stakeholders, board members, and external partners.
  • Provide leadership, guidance, and development opportunities to the finance team to foster a high-performing culture.

Job Posting

Jun 29, 2025, 11:09:35 AM

About You

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or CPA preferred.
  • Minimum of 10 years of progressive experience in finance leadership roles, preferably in the aviation industry or related sectors.
  • Strong financial acumen with a track record of strategic financial planning and analysis.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.
  • Demonstrated leadership capabilities, including team management and talent development.
  • Proficiency in financial management software and Microsoft Office Suite.
  • Knowledge of aviation regulations and industry trends is desirable.

Why Join Us

  • Lead the finance function of a rapidly growing company and play a key role in shaping its future success.
  • Work alongside a team of passionate professionals who are dedicated to pushing the boundaries of what's possible.
  • Access to ongoing development and advancement opportunities as we continue to expand our operations .

If you are a seasoned finance leader with a passion for driving financial excellence and shaping the future of HIA, we invite you to join us on this exciting journey. Apply now to be considered for the role of Vice President Finance at HIA.

This advertiser has chosen not to accept applicants from your region.

Vice President of Finance – Qatar Airways

Doha, Doha Rihlat Travel News

Posted 7 days ago

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Job Description

About Hamad International Airport

Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.

About The Role

As the Vice President of Finance, you will be instrumental in shaping and executing the financial strategy of Hamad International Airport. You will lead a talented team and collaborate closely with senior executives to drive financial performance, optimize processes and ensure fiscal integrity across HIA.

  • Oversee all aspects of financial accounting, ensuring accuracy, compliance and transparency in reporting. Implement robust controls and processes to safeguard company assets and mitigate risk.
  • Manage the treasury function, including cash management, liquidity forecasting and investment strategies. Optimize working capital and funding structures to support business objectives and mitigate financial risks.
  • Develop and maintain robust cash flow forecasting models to support operational needs and strategic initiatives. Implement effective cash management strategies to optimize liquidity and maximize returns on cash resources.
  • Ensure compliance with financial regulations, accounting standards, and internal policies.
  • Identify and mitigate financial risks, including currency fluctuations, interest rate exposure, and revenue volatility.
  • Collaborate with other departments to develop capital expenditure plans and evaluate investment opportunities.
  • Communicate financial performance and strategies to internal stakeholders, board members, and external partners.
  • Provide leadership, guidance, and development opportunities to the finance team to foster a high-performing culture.

Job Posting

Jun 29, 2025, 11:09:35 AM

About You

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or CPA preferred.
  • Minimum of 10 years of progressive experience in finance leadership roles, preferably in the aviation industry or related sectors.
  • Strong financial acumen with a track record of strategic financial planning and analysis.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.
  • Demonstrated leadership capabilities, including team management and talent development.
  • Proficiency in financial management software and Microsoft Office Suite.
  • Knowledge of aviation regulations and industry trends is desirable.

Why Join Us

  • Lead the finance function of a rapidly growing company and play a key role in shaping its future success.
  • Work alongside a team of passionate professionals who are dedicated to pushing the boundaries of what’s possible.
  • Access to ongoing development and advancement opportunities as we continue to expand our operations .

If you are a seasoned finance leader with a passion for driving financial excellence and shaping the future of HIA, we invite you to join us on this exciting journey. Apply now to be considered for the role of Vice President Finance at HIA.

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