80 Tourism jobs in Qatar

SME with experience in Organizational Design for Tourism & Hospitality

Duration: 4-5 days over the period of 3 months

Region: Qatar

Mode: Hybrid

Description

For our client, an HR consulting firm, operating in the Middle East, we are looking for an SME
with experience in Organizational Design in Tourism & Hospitality.

The scope of the project essentially is an organizational design and JD preparation till N-2

• Position title: SME in org design for museum, culture, tourism, hospitality organization focused on driving engagement and monetization of the experience / assets
• Duration and start date: 3 months starting October 8
• Location of project: Qatar
• Mode of work: Mainly remote with 2-3 visits (approximately 1 per month)

Role and responsibilities:

• Conduct Interviews with function heads
• Assessment of existing organizational structure
• Define the operating model archetype
• Design 2-3 org structure options
• Develop functional mandates and job descriptions

Professional background

• Organizational design for museum/culture/tourism/hospitality organizations – 10+ years
• Language requirements: English, Arabic is a plus

ARIU is the successor of the first private university in the State of Qatar, established in September 2000. For over 20 years, it has specialized in providing business-related degrees with a focus on tourism, hospitality, and international business studies. ARIU has a strong reputation for excellence in education and is dedicated to preparing students for successful careers in their chosen fields.

ARIU is seeking a dedicated and experienced Part-time Lecturer to join our faculty in the disciplines of Event Management, Tourism Management, and Hospitality Management. This role offers an excellent opportunity for an academic or industry professional to contribute to the development of future leaders in these dynamic sectors.

• Deliver lectures, tutorials, and workshops to Bachelor level students in Event Management, Tourism Management, and Hospitality Management.
• Design, prepare, and assess coursework, examinations, and other forms of student evaluation in accordance with university policies.
• Provide academic support, mentoring, and guidance to students to promote academic and professional growth.

• A Master's degree (minimum) in Tourism, Hospitality, or Event Management, or a closely related discipline.
• A minimum of four (4) years of teaching experience in higher education or a relevant professional training environment.
• Strong communication and interpersonal skills with a commitment to student-centered learning.
• Candidate must be resident in Doha, Qatar.

Interested candidates are invited to submit their updated CV and a cover letter to:

Please ensure that your application clearly demonstrates how your experience and qualifications meet the requirements of the role. Only shortlisted candidates will be contacted for an interview.

• October 15, 2025

Overview

ARIU is the successor of the first private university in the State of Qatar, established in September 2000. For over 20 years, it has specialized in providing business-related degrees with a focus on tourism, hospitality, and international business studies. ARIU has a strong reputation for excellence in education and is dedicated to preparing students for successful careers in their chosen fields.

ARIU is seeking a dedicated and experienced Part-time Lecturer to join our faculty in the disciplines of Event Management, Tourism Management, and Hospitality Management. This role offers an excellent opportunity for an academic or industry professional to contribute to the development of future leaders in these dynamic sectors.

• Deliver lectures, tutorials, and workshops to Bachelor level students in Event Management, Tourism Management, and Hospitality Management.
• Design, prepare, and assess coursework, examinations, and other forms of student evaluation in accordance with university policies.
• Provide academic support, mentoring, and guidance to students to promote academic and professional growth.

• A Master’s degree (minimum) in Tourism, Hospitality, or Event Management, or a closely related discipline.
• A minimum of four (4) years of teaching experience in higher education or a relevant professional training environment.
• Strong communication and interpersonal skills with a commitment to student-centered learning.
• Candidate must be resident in Doha, Qatar.

Interested candidates are invited to submit their updated CV and a cover letter to:

Please ensure that your application clearly demonstrates how your experience and qualifications meet the requirements of the role. Only shortlisted candidates will be contacted for an interview.

• October 15, 2025

We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.

Duties and Responsibilities:

Answer customer calls and inquiries accurately and professionally.

Receive customers in person, identify their needs, and provide appropriate service solutions.

Follow up on customer files from contract signing until worker arrival and handover.

Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.

Coordinate with external recruitment agencies in labor-supplying countries to track order status.

Enter and update customer data, order files, and contracts in the internal system.

Resolve problems and complaints to ensure high levels of customer satisfaction.

Schedule worker handover appointments and coordinate with sponsors.

Ensure completion of all documents and legal requirements for recruitment.

Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.

Prepare weekly reports on case progress, complaints, and resolutions.

Maintain strict confidentiality and professional ethics in all client dealings.

Promote company services for recruiting domestic and professional workers.

Prepare offers and pricing and ensure contract signing with clients.

Participate in marketing events and exhibitions to strengthen market presence.

Submit periodic reports on sales activities and customer feedback.

Comply with company policies and customer service standards.

Qualifications and Requirements:

Arabic speakers only apply for the job

Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.

Strong problem-solving ability and capacity to work under pressure.

Proficient in computer systems and CRM software.

Professional appearance with strong interpersonal skills across diverse nationalities.

NOC is required.

Job Type: Full-time

Pay: QAR4, QAR6,000.00 per month

Experience:

Manpower companies: 3 years (Required)

Customer relationship management: 3 years (Preferred)

Agency management: 3 years (Preferred)

Language:

Arabic (Native)

English (Required)

Ability to Commute:

Please send your CV on WhatsApp Only:

Job Type: Full-time

Key Responsibilities

• Manage all customer communication through WhatsApp.
• Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
• Answer customer questions on delivery timelines, payment terms, and product options.
• Escalate special requests or complaints to management when needed.
• Maintain accurate records in our order tracking/CRM system.
• Support sales by emphasizing craftsmanship and suggesting add-ons.

Requirements

• Strong Arabic & English communication.
• Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
• Highly organized, detail-oriented, and disciplined in follow-up.
• Confident in handling demanding customers while protecting timelines.
• +3 years experience in customer service in Qatar.
• Interest in furniture, design, or interiors is an advantage.

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 3 years (Preferred)

Language:

• Arabic (Required)
• English (Required)

Roles & Responsibilities:

• Handle inbound and outbound calls in a professional and timely manner.
• Assist customers with inquiries, complaints, and requests, escalating issues when needed.
• Maintain and update participant and stakeholder profiles using CRM systems.
• Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
• Operate CRM and other communication tools; log all interactions with detailed notes.
• Submit regular reports on interactions, trends, and feedback.
• Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
• Maintain high service quality standards and uphold data privacy requirements.
• Provide support during events and programs, including phone and data coordination.
• Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
• Coordinate mail, courier services, and visitor sign-ins.
• Collaborate with internal teams for resolution of inquiries or special coordination needs.
• Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.

Requirements

• Fluent in Arabic and English (spoken and written).
• Prior experience in customer service or receptionist roles.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in CRM systems and Microsoft Office.
• Professional appearance and demeanor.

Candidates must be locally available in Qatar with Valid QIDs and NOC.

Job Type: Contract

Contract length: 6 months

Pay: QAR3, QAR5,000.00 per month

Job Listings: Customer Service/Operations (Doha)

Found multiple postings. Below are representative entries with structured format. For full list, refer to the source.

1. Job Title: Customer Service Supervisor
   Ref:
   Location: Qatar - Doha
   Job Family: Cargo Airport Operations
   Closing date: 01-Oct-2025
2. Job Title: Customer Service Supervisor
   Location: Qatar - Doha
   Job Family: Cargo Airport Operations
   Closing date: 01-Oct-2025
3. Job Title: Customer Service Representative
   Location: Doha
   Company: SkipCash
   Closing date: 7 days ago
4. Job Title: Customer Service Supervisor - Real Estate
   Location: Doha
   Nationality: Arab nationals only
   Experience: Min 5 years in Real Estate
5. Job Title: Customer Service Representative - Healthcare Sector
   Location: Qatar
   Job Type: Full-Time
6. Job Title: Manager Customer Service and Accessibility
   Location: Qatar - Doha
   Closing date: 11-Aug-2025
7. Job Title: Customer Experience Supervisor
   Location: Qatar - Doha
   Closing date: 28-Sep-2025
8. Job Title: Licensed Aircraft Engineer Level II - Customer Airline
   Location: Qatar - Doha
9. Job Title: Administration Coordinator - Ground Services Management
   Location: Qatar - Doha

Descriptions vary by posting but commonly include responsibilities such as: interacting with customers, handling inquiries and complaints, maintaining customer databases, responding to inquiries in a timely manner, ensuring service quality, and supporting operations in aviation, banking, real estate, hospitality, healthcare, logistics, and related sectors.

Notes: This is a compiled listing of multiple postings. Some items repeat with slight variations in company name and role focus. View salary & More Info links are included in the source but not reproduced here in full.

About the job Customer Service Representative

Job Description

• Book and track progress of shipment
• Monitor and update the pipeline of deliveries

Qualifications

• Diploma in a relevant field
• 2-3 years of experience in a customer service role
• Previous experience in the logistics industry is a preferred
• Middle East/GCC Experience
• Working knowledge of Office and web applications
• Experience in using modern WMS systems including barcoding, Master data, RF, etc.

Market/Industry/Functional Knowledge:

• Strong knowledge of the GCC logistics market
• Strong knowledge of local and regional customs procedure and legislation
• Understand and be able to exploit customer opportunities within and outside of Qatar