43 Training Manager jobs in Qatar

R
On Site
Al Udeid AB, Al Wakrah, Qatar
Full time

Airfield Operations Specialist Shift Lead / Training Manager is responsible maintaining situational awareness of airfield activities and overall responsibility for Airfield Management Operations (AMOPS) section while on duty in order to provide a safe, efficient, and effective airfield environment for aircraft operations.

Performs airfield inspections and checks for safety and compliance with planning and design criteria.
Plans, organizes and directs airfield activities to include but not limited to airfield construction/repairs, airfield driving program, ice/snow removal operations, and Bird/Wildlife control.
Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as Flight Information Publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status and weather information.
Process domestic and international flight plans.
Coordinates with bases agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.
Regularly monitor and inspect operational condition of runways, taxiways, navigational and meteorological aids
Coordinate with Operations and Maintenance Manager to ensure all facilities of airfield remain in operational conditions.
Determine operational restrictions or hazards to flight and communication facility and advise airfield management; ensure implementation of Bird/Wildlife Aircraft Strike Hazard (BASH) program
Identify flight safety issues including violations of airfield clearing criteria and hazards to arriving, departing, and parked aircraft; assess damage to airfield property; and monitor necessary actions to repair and reopen airfield facilities.
Coordinate with military, federal, international, and local agencies concerning flight planning, training route utilization, flight movement messages, search/ rescue operations, and base contingency/operational plans.
Advise military and civilian agencies on closure of runways, taxiways, aircraft parking aprons/spots, airfield repairs/construction, and availability of airfield lighting/navigational aid systems.
Coordinate with airfield management regarding emergency situations on airfield.
Coordinate with base agencies to ensure proper support to all base, transient VIP aircraft, passengers, and crews.
Knowledge of applicable laws, regulations, instructions, and directives pertaining to airfield planning and design criteria, aircraft operations, and airfield management
Knowledge of safety and security regulations, practices, and procedures
Skill in analyzing, planning, and adjusting work operations to meet program requirements and objectives within available resources.
Effective oral and written communication skills
Proficient in Microsoft Office software
Graduate of an approved DoD/Airfield Managers course or equivalent.
US Citizenship Required.
Experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.
Experience conducting airfield inspections in accordance with AFI 13-204v3 is required.
Experience operating IAW AF113-204V1 Ch. 7.

**Must be able to obtain/maintain a Secret Clearance. (Note**: US citizenship is required to obtain/maintain a Secret Clearance.)

**Job Number**

**Job Category** Human Resources

**Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Position : Training Senior Manager

Contract : Permanent

Client : Government

Job Responsibilities:

- Develop and execute knowledge management strategies that align with the organization's goals and objectives
- Manage the knowledge management budget
- Oversee the development and execution of knowledge management initiatives
- Work with other departments to ensure that the knowledge management strategy is consistent across all channels
- Track and measure the results of knowledge management initiatives and make necessary adjustments
- Stay up‐to‐date on knowledge management trends and best practices
- Represent the organization at industry events and conferences.

Qualifications:

- Degree in Knowledge Management, Information Science, or a related field
- Post Graduate or Bachelor Degree in Marketing, Business
- Project Management degree or equivalent
- Experience in knowledge management, with a focus on technology or governmental organizations
- Strong understanding of knowledge management principles and strategies
- Experience with knowledge management tools and platforms
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong analytical and problem‐solving skills
- Ability to manage multiple projects simultaneously

**Job Types**: Full-time, Permanent

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through a stress-free environment designed for productivity and peace of mind, with the tools to stay connected and energized.

As part of the signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

Training & Development:

• Identify training needs through assessments, feedback, and performance analysis.
• Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.
• Develop onboarding programs for new hires to ensure smooth integration.
• Maintain training records and monitor employee progress.
• Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance:

• Establish and monitor quality standards in line with company policies and brand guidelines.
• Conduct regular audits, evaluations, and mystery checks to measure service delivery.
• Analyze performance data and identify gaps for improvement.
• Develop corrective action plans to address service or process shortfalls.
• Collaborate with department heads to ensure consistent implementation of standards.

People & Communication:

• Coach and mentor managers and supervisors on effective leadership and performance management.
• Promote a culture of continuous learning and service excellence.
• Provide regular reports and recommendations to senior management.

Required skills include strong knowledge of training design, adult learning principles, and instructional methods, along with excellent communication, presentation, and facilitation skills. An analytical mindset, leadership abilities, and high attention to detail are essential.

Qualifications

What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will be someone for whom care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals to deliver personal experiences.

Exceptional interpersonal skills, proven international experience in training and quality in luxury hotel brands, relevant degree or diploma in Hospitality or Tourism management, and a desire to constantly learn, grow, and lead.

What we are offering:

• Competitive tax-free salary and benefits
• Opportunities for career growth within Hyatt

Locations include Wild Dunes Resort | Isle of Palms, SC, US and Hyatt Regency Lake Washington at Seattle's Southport | Renton, WA, US.

Our family is always growing. Want to be in the know?

#J-18808-Ljbffr

Join to apply for the Training and Quality Manager role at Hyatt

Join to apply for the Training and Quality Manager role at Hyatt

About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About The Role

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

What We Are Looking For

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What We Are Offering

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Quality Assurance
• Industries Hospitality

Referrals increase your chances of interviewing at Hyatt by 2x

Get notified about new Training And Quality Manager jobs in Doha, Doha, Qatar .

Manager Customer Service and Accessibility Guest Experience Supervisor (AYS Supervisor) Full Time Salon Manager for a Hair Salon in Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the Training and Quality Manager role at Hyatt Regency

Join to apply for the Training and Quality Manager role at Hyatt Regency

Organization- Hyatt Regency Doha

Summary

About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance:

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication:

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies:

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

Qualifications

What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What we are offering:

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Quality Assurance
• Industries Hospitality

Referrals increase your chances of interviewing at Hyatt Regency by 2x

Get notified about new Training And Quality Manager jobs in Doha, Doha, Qatar .

Manager Customer Service and Accessibility Guest Experience Supervisor (AYS Supervisor) Full Time Salon Manager for a Hair Salon in Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Close Inclusive Collection Job Postings Notification "I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through a stress-free environment designed for productivity and peace of mind, with the tools to stay connected and energized. As part of the signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions. About the role: Training & Development: Identify training needs through assessments, feedback, and performance analysis. Design and deliver training programs, workshops, and e-learning modules to enhance employee skills. Develop onboarding programs for new hires to ensure smooth integration. Maintain training records and monitor employee progress. Evaluate the effectiveness of training through testing, feedback, and performance metrics. Quality Assurance: Establish and monitor quality standards in line with company policies and brand guidelines. Conduct regular audits, evaluations, and mystery checks to measure service delivery. Analyze performance data and identify gaps for improvement. Develop corrective action plans to address service or process shortfalls. Collaborate with department heads to ensure consistent implementation of standards. People & Communication: Coach and mentor managers and supervisors on effective leadership and performance management. Promote a culture of continuous learning and service excellence. Provide regular reports and recommendations to senior management. Required skills include strong knowledge of training design, adult learning principles, and instructional methods, along with excellent communication, presentation, and facilitation skills. An analytical mindset, leadership abilities, and high attention to detail are essential. Qualifications

What we are looking for: At Hyatt, we care for people so they can be their best. The ideal candidate will be someone for whom care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals to deliver personal experiences. Exceptional interpersonal skills, proven international experience in training and quality in luxury hotel brands, relevant degree or diploma in Hospitality or Tourism management, and a desire to constantly learn, grow, and lead. What we are offering: Competitive tax-free salary and benefits Opportunities for career growth within Hyatt Locations include Wild Dunes Resort | Isle of Palms, SC, US and Hyatt Regency Lake Washington at Seattle's Southport | Renton, WA, US. Our family is always growing. Want to be in the know?

#J-18808-Ljbffr

Join to apply for the

Training and Quality Manager

role at

Hyatt Join to apply for the

Training and Quality Manager

role at

Hyatt About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About The Role

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

What We Are Looking For

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What We Are Offering

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Quality Assurance Industries Hospitality Referrals increase your chances of interviewing at Hyatt by 2x Get notified about new Training And Quality Manager jobs in

Doha, Doha, Qatar . Manager Customer Service and Accessibility

Guest Experience Supervisor (AYS Supervisor)

Full Time Salon Manager for a Hair Salon in Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the

Training and Quality Manager

role at

Hyatt Regency Join to apply for the

Training and Quality Manager

role at

Hyatt Regency Organization- Hyatt Regency Doha

Summary

About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance:

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication:

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies:

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

Qualifications

What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What we are offering:

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Quality Assurance Industries Hospitality Referrals increase your chances of interviewing at Hyatt Regency by 2x Get notified about new Training And Quality Manager jobs in

Doha, Doha, Qatar . Manager Customer Service and Accessibility

Guest Experience Supervisor (AYS Supervisor)

Full Time Salon Manager for a Hair Salon in Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr