48 Operations Manager jobs in Doha

Key Responsibilities

Manage the daily operations of the car rental business, ensuring efficiency, profitability, and compliance with company standards.

Oversee fleet management, including procurement, maintenance, utilization, and disposal.

Lead, train, and motivate a team of rental agents and support staff to deliver excellent service.

Implement cost-control strategies and ensure revenue targets are met.

Develop and maintain relationships with corporate and individual clients to grow market share.

Monitor KPIs and prepare operational reports for senior management.

Ensure compliance with local regulations, insurance policies, and safety standards.

Qualifications & Requirements

Bachelor’s degree in Business Administration, Management, or a related field.

10+ years of experience

in car rental operations, fleet management, or the automotive sector.

Proven leadership experience managing teams in a fast-paced service environment.

Strong commercial acumen with knowledge of car rental pricing, utilization, and customer service best practices.

Bilingual:

Fluency in English is required; Arabic is an added advantage.

Excellent communication, negotiation, and problem-solving skills.

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Premium Solutions Consultancy

is recruiting on behalf of a reputable client in Qatar for the position of

Operations Manager . We are looking for a dynamic and experienced professional to lead and enhance operational efficiency .

Key Responsibilities: • Align operational activities with company mission and vision • Supervise manpower and site supervisors for optimal performance • Handle customer requirements and deliver services as per standards • Provide operational data and insights to clients • Oversee scheduling, tools, timing, and revenue management • Maintain quality of service and standardization across teams • Support supervisors to ensure top-level service delivery • Coordinate manpower planning and deployment • Ensure compliance with company rules, procedures, and policies • Monitor team performance and address issues as needed • Track transportation schedules and report delays • Drive service improvement and consistency across all sites Requirements: Diploma or Master’s Degree in Business or relevant field Minimum 8 years’ experience in operations Proficient in Microsoft Office tools Fluent in English (Reading, Writing, Speaking) Strong communication and interpersonal skills Ability to read timetables and follow directions on maps and schedules Driving License: Valid home country license or Qatar license preferred Preferred Local Candidates , with Transferable Visa Potential and interested candidates whose profile closely matches the requirements may send their CV to: Please mention " Operations Manager – Qatar " in the subject line.

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Job Title: Operations Manager

Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.

Key Responsibilities: Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery. Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed. Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals. Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching. Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring. Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements. Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably. Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency. Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates. Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations. Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance. Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets. Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches. Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas. Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements. Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency. Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders. Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement. Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.

Key Performance Indicators (KPIs): Branch target achievement rate (sales, transaction volumes, FX margins). Operational error rate (daily, monthly). Customer wait time and transaction turnaround time. Internal and external audit score results. Treasury profitability (spread/margin performance, cost of currency procurement). Vault balance accuracy and cash reconciliation efficiency. Staff productivity (transactions per staff/day). Customer satisfaction score from service touchpoints. Operational cost efficiency and process improvement initiatives.

Qualifications & Requirements: Bachelors degree in Finance, Operations, Banking, or related field. Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable. Proven experience managing multiple branches or operational units. Solid understanding of treasury and dealing room operations. Knowledge of QCB regulations and operational compliance frameworks. Demonstrated leadership and team management skills. Strong data analysis, reporting, and problem-solving capabilities. Fluent in English; and Arabic speaking is required. Familiarity with core remittance/FX systems and digital tools is highly preferred.

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Overview

Aldibel L.L.C is dedicated to , ensuring top-notch services and products that cater to the unique needs of our clientele.

Responsibilities

• Oversee and manage day-to-day pharmacy operations, ensuring compliance with Qatar's healthcare regulations and international standards
• Develop and implement strategic plans to enhance pharmacy services, efficiency, and patient satisfaction
• Lead inventory management, including ordering, stocking, and monitoring of medications and supplies
• Collaborate with healthcare professionals to ensure safe and effective medication management
• Manage and mentor pharmacy staff, fostering a culture of continuous learning and professional development
• Analyze pharmacy performance metrics and implement data-driven improvements
• Ensure adherence to quality assurance programs and maintain accurate documentation
• Optimize workflow processes to enhance operational efficiency and reduce costs
• Stay updated on industry trends and best practices to drive innovation in pharmacy services
• Manage budgets and financial performance of the pharmacy department
• Serve as a liaison between the pharmacy and other departments within the organization
• Implement and oversee medication safety practices and protocols

Qualifications

• Bachelor's degree in Pharmacy required; Doctor of Pharmacy (PharmD) preferred
• Advanced degree in Pharmacy Administration, Healthcare Management, or Business Administration is a strong advantage
• Valid pharmacist license in Qatar
• Minimum of 5 years of experience in pharmacy operations, with at least 3 years in a management role
• Proven track record of leadership and team management in a pharmacy setting
• In-depth knowledge of pharmacy operations, healthcare regulations, and compliance standards in Qatar
• Strong analytical skills with the ability to interpret data and implement process improvements
• Excellent problem-solving and decision-making abilities
• Proficiency in pharmacy management software systems and Microsoft Office Suite
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
• Demonstrated ability to manage budgets and optimize financial performance
• Experience in inventory management and supply chain optimization
• Commitment to continuous learning and staying updated on industry trends and best practices
• Fluency in English required; Arabic language skills are a plus
• Familiarity with Qatar's healthcare system and regulations
• Experience with quality assurance programs in pharmacy settings
• Knowledge of medication safety practices and protocols
• Strategic planning and implementation abilities
• Change management experience

Additional Information

Only experienced candidates

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Restaurant Operations Manager – Accor

Join to apply for the Restaurant Operations Manager role at Accor

Overview

Restaurant Operations Manager at Accor. We are a global hospitality company that values individuality, growth, and purpose. By joining an Accor brand, you write your own story and contribute to tomorrow's hospitality with Belonging, care for the world, and a relentless pursuit of excellence.

What you will be doing

• Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
• Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
• Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
• Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front‑of‑house personnel, to ensure exceptional customer service and a positive work environment.
• Provide input to forecasting and budgeting requirements for the restaurants.
• Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
• Coordinate all restaurant needs with other related departments and department heads.
• Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers, drive guest satisfaction, and drive revenue performance for all outlets by establishing revenue targets per restaurant.
• Oversee performance appraisals of the restaurant management team.
• Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.
• Ensure compliance with corporate guidelines and brand procedures as required.
• Control and manage supplies for each outlet and develop plans to reduce breakage.
• Build strong teams and promote collaboration; lead by example and provide regular, focused feedback to create a dynamic team.

Qualifications

• Bachelor’s Degree in Hospitality Management (preferred), or related field.
• Minimum of 2 years’ experience in managing a food and beverage service operation.
• Exceptional communication and interpersonal skills.
• Excellent computer software skills (Word, Excel, Outlook, etc.).
• Ability to speak and write English fluently.
• Ability to lead with cultural awareness in a diverse and dynamic environment.
• Knowledge of organizational planning, coordination and execution, including resource allocation, workforce planning and management, and leadership techniques.
• Knowledge of principles and processes for providing personalized services, quality service standards, and guest satisfaction.

Additional Information

Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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Accountabilities

Main focus will be on ensuring that all assigned tasks are met in a professional and timely manner. You will be expected to be available as business dictates and ensure maintenance standards are adhered to. As part of the MPFM team you will be expected to attend management meetings (if required) and be proactive in improving our business. You will take ownership of the role and responsibilities and respect all work colleagues. You will be expected to report immediately any circumstances that might bring the company into disrepute or cause loss/damage to any of the company’s or landlord’s assets.

Duties and Responsibilities

• Ensure that the team function to the professional and consistent standards expected so as to provide a high level of customer focus to meet the institution’s needs.
• Complete a review of existing standards and procedures, while implementing new best practices to ensure a seamless delivery of FM Operations and FM Services.
• To ensure systems, procedures and resources are in place to ensure those needs are delivered.
• Produce quarterly reports on service usage and service issues to ensure management receive appropriate information in an accurate and timely manner.
• Support Head of Facilities in the strategic implementation of new working practices to ensure the successful roll out of initiatives which will result in consistency to customers and improvement overall service offering.
• People management responsibilities for FM team including: Recruitment, development and performance reviews. Leading, monitoring, motivating and inspiring the team; providing guidance and support. Manage rotas to ensure adequate cover at all times to ensure the provision of a consistent service. – Ensure that the team are correctly attired and project a professional image at all times.
• Undertake weekly building audits and Health & Safety checks and compile risk assessments for projects.
• Provide support and guidance on H&S related matters to other teams.
• Manage the FM workflow actions for all new starters, leavers and changes in a timely manner – including undertaking Induction training sessions.
• Respond to any maintenance issues reported by the Buildings and liaise with the Head of Facilities and/or third parties to rectify any issues.
• Investigate and implement Value Adds and new initiatives to enhance work place.
• Dealing with any shortfalls in service delivery in a timely manner through effective coaching and mentoring and ultimately if necessary, through performance management mechanisms available.
• Assist Head of Facilities where necessary in Incident Management and Business Continuity.
• Provide cover within the team as and when required, including deputizing for the Head of Facilities tasks during periods of sickness and annual leave.
• Undertake any other duties associated with the nature of this role which may be required from time to time.

Skills

• Ability plan and coordinate daily work stream.
• Effective written, verbal and listening communications skills.
• Attention to detail and high level of accuracy.
• Good problem-solving skills.
• Be flexible and adaptable.
• The ability to use your initiative.

Language

• English
• Arabic an advantage

Specialized Training/ Knowledge Required

• Qatar driving license
• First Aid Training
• Fire Fighting Training
• HSE Management Systems
• ISO Program (Certification)
• FM certification

Qualifications

Degree in Mechanical, Electrical of Civil Engineering.

Experience

• Minimum 8 years’ related experience in technical maintenance of a building/facility.
• Proven work experience as an FM Operations at Management level.
• Previous experience of working in a similar role within the field of property management required.

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Overview

As a Banquet Operations Manager, you will oversee and coordinate all aspects of banquet operations, ensuring flawless execution of events, from conferences to weddings. Your leadership and organizational skills will be key in delivering exceptional service, managing staff, and collaborating with clients to ensure their vision is brought to life.

Responsibilities

• Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
• Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
• Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
• Oversee banquet setup, including décor, seating arrangements, and audio-visual needs.
• Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
• Ensure timely and efficient service during events, maintaining high standards of hospitality.
• Handle client inquiries, requests, and concerns professionally and promptly.
• Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
• Manage budgets and control costs while maintaining high levels of guest satisfaction.

Qualifications & Competencies

• Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Exceptional attention to detail and ability to manage multiple events simultaneously.
• Knowledge of food and beverage operations, event planning, and customer service.
• Ability to work under pressure and adapt to changing event requirements.
• Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
• Proficiency in MS Office and event management software.

What’s In It for You?

• One of the most iconic places to be and work
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Banquet Operations Manager!

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Restaurant Operations Manager – Accor Join to apply for the Restaurant Operations Manager role at Accor Overview

Restaurant Operations Manager at Accor. We are a global hospitality company that values individuality, growth, and purpose. By joining an Accor brand, you write your own story and contribute to tomorrow's hospitality with Belonging, care for the world, and a relentless pursuit of excellence. What you will be doing

Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally. Develop and implement training programs to enhance staff skills, product knowledge, and service standards. Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs. Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front‑of‑house personnel, to ensure exceptional customer service and a positive work environment. Provide input to forecasting and budgeting requirements for the restaurants. Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability. Coordinate all restaurant needs with other related departments and department heads. Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers, drive guest satisfaction, and drive revenue performance for all outlets by establishing revenue targets per restaurant. Oversee performance appraisals of the restaurant management team. Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed. Ensure compliance with corporate guidelines and brand procedures as required. Control and manage supplies for each outlet and develop plans to reduce breakage. Build strong teams and promote collaboration; lead by example and provide regular, focused feedback to create a dynamic team. Qualifications

Bachelor’s Degree in Hospitality Management (preferred), or related field. Minimum of 2 years’ experience in managing a food and beverage service operation. Exceptional communication and interpersonal skills. Excellent computer software skills (Word, Excel, Outlook, etc.). Ability to speak and write English fluently. Ability to lead with cultural awareness in a diverse and dynamic environment. Knowledge of organizational planning, coordination and execution, including resource allocation, workforce planning and management, and leadership techniques. Knowledge of principles and processes for providing personalized services, quality service standards, and guest satisfaction. Additional Information

Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Seniority level

Mid-Senior level Employment type

Full-time Job function

Management and Manufacturing Industries

Hospitality

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Accountabilities

Main focus will be on ensuring that all assigned tasks are met in a professional and timely manner. You will be expected to be available as business dictates and ensure maintenance standards are adhered to. As part of the MPFM team you will be expected to attend management meetings (if required) and be proactive in improving our business. You will take ownership of the role and responsibilities and respect all work colleagues. You will be expected to report immediately any circumstances that might bring the company into disrepute or cause loss/damage to any of the company’s or landlord’s assets. Duties and Responsibilities

Ensure that the team function to the professional and consistent standards expected so as to provide a high level of customer focus to meet the institution’s needs. Complete a review of existing standards and procedures, while implementing new best practices to ensure a seamless delivery of FM Operations and FM Services. To ensure systems, procedures and resources are in place to ensure those needs are delivered. Produce quarterly reports on service usage and service issues to ensure management receive appropriate information in an accurate and timely manner. Support Head of Facilities in the strategic implementation of new working practices to ensure the successful roll out of initiatives which will result in consistency to customers and improvement overall service offering. People management responsibilities for FM team including: Recruitment, development and performance reviews. Leading, monitoring, motivating and inspiring the team; providing guidance and support. Manage rotas to ensure adequate cover at all times to ensure the provision of a consistent service. – Ensure that the team are correctly attired and project a professional image at all times. Undertake weekly building audits and Health & Safety checks and compile risk assessments for projects. Provide support and guidance on H&S related matters to other teams. Manage the FM workflow actions for all new starters, leavers and changes in a timely manner – including undertaking Induction training sessions. Respond to any maintenance issues reported by the Buildings and liaise with the Head of Facilities and/or third parties to rectify any issues. Investigate and implement Value Adds and new initiatives to enhance work place. Dealing with any shortfalls in service delivery in a timely manner through effective coaching and mentoring and ultimately if necessary, through performance management mechanisms available. Assist Head of Facilities where necessary in Incident Management and Business Continuity. Provide cover within the team as and when required, including deputizing for the Head of Facilities tasks during periods of sickness and annual leave. Undertake any other duties associated with the nature of this role which may be required from time to time. Skills

Ability plan and coordinate daily work stream. Effective written, verbal and listening communications skills. Attention to detail and high level of accuracy. Good problem-solving skills. Be flexible and adaptable. The ability to use your initiative. Language

English Arabic an advantage Specialized Training/ Knowledge Required

Qatar driving license First Aid Training Fire Fighting Training HSE Management Systems ISO Program (Certification) FM certification Qualifications

Degree in Mechanical, Electrical of Civil Engineering. Experience

Minimum 8 years’ related experience in technical maintenance of a building/facility. Proven work experience as an FM Operations at Management level. Previous experience of working in a similar role within the field of property management required.

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