94 Operations Manager jobs in Doha

Job Title: Operations Manager

Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.

Key Responsibilities:
Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery.
Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed.
Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals.
Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching.
Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring.
Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements.
Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably.
Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency.
Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates.
Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations.
Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance.
Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets.
Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches.
Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas.
Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements.
Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency.
Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders.
Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement.
Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.

Key Performance Indicators (KPIs):
Branch target achievement rate (sales, transaction volumes, FX margins).
Operational error rate (daily, monthly).
Customer wait time and transaction turnaround time.
Internal and external audit score results.
Treasury profitability (spread/margin performance, cost of currency procurement).
Vault balance accuracy and cash reconciliation efficiency.
Staff productivity (transactions per staff/day).
Customer satisfaction score from service touchpoints.
Operational cost efficiency and process improvement initiatives.

Qualifications & Requirements:
Bachelors degree in Finance, Operations, Banking, or related field.
Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable.
Proven experience managing multiple branches or operational units.
Solid understanding of treasury and dealing room operations.
Knowledge of QCB regulations and operational compliance frameworks.
Demonstrated leadership and team management skills.
Strong data analysis, reporting, and problem-solving capabilities.
Fluent in English; and Arabic speaking is required.
Familiarity with core remittance/FX systems and digital tools is highly preferred.

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Overview

Position: Operations Manager

Qualification: Mechanical Engineer

Experience: Minimum 15 years of experience in operations within the engineering or facilities management field

Language: Must be fluent in Arabic

Availability: Immediate Joiner

Key Responsibilities

• Lead and manage daily operations to ensure smooth project delivery
• Develop and implement operational strategies and SOPs
• Oversee team performance and ensure adherence to safety and compliance standards
• Coordinate with senior management to align operational goals with business objectives
• Monitor resource allocation, budget control, and client satisfaction
• Drive continuous improvement initiatives across departments

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Digital Transformation Leader | CTO & Innovation Strategist | Driving Smart Solutions, and Scalable Tech Ecosystems

Company Description

Sanad – Mr. Wheels is a Qatar-based innovative automotive service platform specializing in 24/7 roadside assistance and on-demand car services at the customer’s location. Our goal is to provide quick, reliable, and efficient automotive care, ensuring peace of mind for our customers. We pride ourselves on our commitment to excellence in customer service and our ability to leverage the latest technology for superior service delivery. Our team plays a crucial role in maintaining high service standards and customer satisfaction.

Role Description

This is a full-time on-site role for an Operations Manager located in Doha, Qatar. The Operations Manager will oversee daily operations, manage logistics, and coordinate with the service team to ensure timely delivery of roadside assistance and car services. Responsibilities include maintaining operational efficiency, ensuring compliance with safety regulations, and managing staff schedules. The Operations Manager will also be responsible for developing and implementing operational strategies, monitoring performance metrics, and handling customer inquiries.

Qualifications

• Strong operational management and logistics skills
• Ability to manage and coordinate a team effectively
• Excellent communication and interpersonal skills
• Problem-solving and decision-making abilities
• Experience in the automotive service industry is a plus
• Proficiency in using technology and operational software
• Ability to work effectively in a fast-paced environment
• Bachelor’s degree in Business Administration, Operations Management, or related field

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Join the Adventure: Operations Manager – Doha, Qatar

Are you ready to take your career to the next level in one of the world’s most vibrant and fast-growing cities?

Our dynamic Swimming Academy in Doha is looking for a passionate and driven Operations Manager to lead our team, enhance customer experience, and help shape the future of youth sports in Qatar.

What You’ll Be Doing

• Overseeing day-to-day operations across multiple sites
• Leading and inspiring a diverse team
• Ensuring top-tier customer service and smooth logistics
• Collaborating with stakeholders to drive growth and excellence

What We’re Looking For

• Proven experience in operations or team management
• Strong leadership and communication skills
• A passion for service, people, and making things run smoothly
• Experience in sports or wellness (swimming experience not required - but a sporting background is a plus!)

Why This Role Rocks

• Competitive annual salary of 192,000 – 216,000 QAR
• Live and work in Doha — a city full of culture, innovation, and opportunity
• Be part of a fast-growing sports company with a meaningful mission
• Grow personally and professionally in a supportive, energetic environment
• Make a real impact in the lives of young athletes and their families

How to Apply

Apply now by sending your CV to

along with answers to the following questions (either in your cover letter or in a separate document):

1. Why do you believe you would be a good fit for the Operations Manager role in Doha, Qatar?
2. Please describe your leadership experience, including any roles where you managed teams or projects.
3. Do you have any experience in the sports or wellness industry? If so, please elaborate.
4. What excites you about the opportunity to live and work in Qatar?
5. What are your career goals, and how does this role align with them?
6. Why should we consider your application over others?

#DohaJobs #OperationsManager #SportsCareers #LeadershipOpportunity #JoinTheAdventure #CustomerExperience #TeamManagement

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Organisation: Hamilton Aquatics Swimming and Training Contract Type: Permanent Qualifications: Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF) Working Hours: Full time Location: Al Saad, Doha, Qatar., Qatar Salary: £39,000 - 44,000 GBP per annum (dependent on exchange rate) tax free Closing Date: 21st September :59 Job Reference: OMDOHA-Aug25

Hamilton Aquatics Swimming and Training in Doha, Qatar, is seeking an Operations Manager.

Are you ready to take your career to the next level in one of the world’s most vibrant and fast-growing cities?

Our dynamicSwimming Academy in Dohais looking for a passionate and drivenOperations Managerto lead our team, enhance customer experience, and help shape the future of youth sports in Qatar.

What You’ll Be Doing:

• Overseeing day-to-day operations across multiple sites
• Leading and inspiring a diverse team
• Ensuring top-tier customer service and smooth logistics
• Collaborating with stakeholders to drive growth and excellence

What We’re Looking For :

• Proven experience in operations or team management
• Strong leadership and communication skills
• A passion for service, people, and making things run smoothly
• Experience in sports or wellness (swimming experience not required - but a sporting background is a plus!)

Why This Role Rocks:

• Live and work in Doha— a city full of culture, innovation, and opportunity
• Be part of afast-growing sports companywith a meaningful mission
• Grow personally and professionallyin a supportive, energetic environment
• Make a real impact in the lives of young athletes and their families

How to apply

To apply, please submit your CV via the apply button, along with answers to the following questions in your cover letter or as a separate document:

• Why do you believe you would be a good fit for the Operations Manager role in Doha, Qatar?
• Please describe your leadership experience, including any roles where you managed teams or projects.
• Do you have any experience in the sports or wellness industry? If so, please elaborate.
• What excites you about the opportunity to live and work in Qatar?
• What are your career goals, and how does this role align with them?
• Why should we consider your application over others?

This vacancy may require the following qualifications:

• Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF)

#J-18808-Ljbffr

Job Title: Operations Manager

Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.

Key Responsibilities: Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery. Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed. Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals. Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching. Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring. Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements. Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably. Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency. Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates. Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations. Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance. Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets. Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches. Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas. Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements. Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency. Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders. Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement. Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.

Key Performance Indicators (KPIs): Branch target achievement rate (sales, transaction volumes, FX margins). Operational error rate (daily, monthly). Customer wait time and transaction turnaround time. Internal and external audit score results. Treasury profitability (spread/margin performance, cost of currency procurement). Vault balance accuracy and cash reconciliation efficiency. Staff productivity (transactions per staff/day). Customer satisfaction score from service touchpoints. Operational cost efficiency and process improvement initiatives.

Qualifications & Requirements: Bachelors degree in Finance, Operations, Banking, or related field. Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable. Proven experience managing multiple branches or operational units. Solid understanding of treasury and dealing room operations. Knowledge of QCB regulations and operational compliance frameworks. Demonstrated leadership and team management skills. Strong data analysis, reporting, and problem-solving capabilities. Fluent in English; and Arabic speaking is required. Familiarity with core remittance/FX systems and digital tools is highly preferred.

#J-18808-Ljbffr

Overview

Position: Operations Manager Qualification:

Mechanical Engineer Experience:

Minimum 15 years of experience in operations within the engineering or facilities management field Language:

Must be fluent in Arabic Availability:

Immediate Joiner Key Responsibilities

Lead and manage daily operations to ensure smooth project delivery Develop and implement operational strategies and SOPs Oversee team performance and ensure adherence to safety and compliance standards Coordinate with senior management to align operational goals with business objectives Monitor resource allocation, budget control, and client satisfaction Drive continuous improvement initiatives across departments

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Overview

The Operations Manager will lead and manage the operations of building fabrications, facilities maintenance, and asset management while leveraging the CAFM system for effective scheduling, monitoring, and reporting. This role ensures efficient execution of maintenance activities, fabrication projects, and service delivery in compliance with company standards, client requirements, and safety regulations. Responsibilities

Oversee day-to-day operations for building fabrications, maintenance services, and facilities management. Utilize the CAFM system to schedule, monitor, and track all maintenance and fabrication activities. Ensure preventive, corrective, and reactive maintenance tasks are executed within SLAs. Coordinate with internal teams and subcontractors to ensure seamless service delivery. Manage and optimize the CAFM platform for work order management, asset tracking, and reporting. Generate performance reports, analyze KPIs, and recommend operational improvements. Train and guide the team on effective usage of CAFM functionalities. Ensure data accuracy and timely updates within the CAFM system. Lead multiple fabrication and maintenance projects from initiation to completion. Develop project execution plans, allocate resources, and ensure adherence to timelines and budgets. Review technical specifications and ensure compliance with quality standards. Supervise, coach, and motivate engineers, supervisors, and technicians. Allocate tasks and set clear performance objectives. Foster a culture of safety, quality, and operational excellence. Act as the primary point of contact for clients regarding building fabrication and maintenance services. Prepare and present operational reports, project updates, and performance dashboards. Address client feedback and ensure high service quality standards. Develop and manage operational budgets, cost forecasts, and resource allocations. Optimize material usage, reduce downtime, and maximize operational efficiency. Ensure strict adherence to Quality, Health, Safety, and Environmental regulations. Conduct safety audits, risk assessments, and implement corrective actions where necessary. Qualifications

Education: Bachelor’s degree in Civil or Architectural. Experience: Minimum 15 years in similar position preferably in GCC region. Language: Arabic (Preferred).

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Digital Transformation Leader | CTO & Innovation Strategist | Driving Smart Solutions, and Scalable Tech Ecosystems

Company Description Sanad – Mr. Wheels is a Qatar-based innovative automotive service platform specializing in 24/7 roadside assistance and on-demand car services at the customer’s location. Our goal is to provide quick, reliable, and efficient automotive care, ensuring peace of mind for our customers. We pride ourselves on our commitment to excellence in customer service and our ability to leverage the latest technology for superior service delivery. Our team plays a crucial role in maintaining high service standards and customer satisfaction. Role Description This is a full-time on-site role for an Operations Manager located in Doha, Qatar. The Operations Manager will oversee daily operations, manage logistics, and coordinate with the service team to ensure timely delivery of roadside assistance and car services. Responsibilities include maintaining operational efficiency, ensuring compliance with safety regulations, and managing staff schedules. The Operations Manager will also be responsible for developing and implementing operational strategies, monitoring performance metrics, and handling customer inquiries. Qualifications Strong operational management and logistics skills Ability to manage and coordinate a team effectively Excellent communication and interpersonal skills Problem-solving and decision-making abilities Experience in the automotive service industry is a plus Proficiency in using technology and operational software Ability to work effectively in a fast-paced environment Bachelor’s degree in Business Administration, Operations Management, or related field

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