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Technical Support Specialist

Doha, Doha Premium Solutions Consultancy

Posted 3 days ago

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Job Description

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

Key Responsibilities :

  • Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
  • Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
  • Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
  • Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
  • Provide end-user support to customers and operators, including system diagnostics and operational guidance.
  • Ensure secure configuration and compliance of vending machine systems with company standards.

Requirements

Education :

  • Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
  • Experience :

  • 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
  • Prior experience in the GCC market is an advantage.
  • Skills & Attributes :

  • Strong troubleshooting and diagnostic skills for hardware and software issues.
  • Familiarity with embedded systems, networks, and vending technologies.
  • Excellent communication and customer support skills.
  • Ability to work independently and meet technical challenges efficiently.
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    Technical Support Specialist

    Doha, Doha Premium Solutions Consultancy

    Posted 4 days ago

    Job Viewed

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    Job Description

    Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities : Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Requirements Education : Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. Experience : 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market is an advantage. Skills & Attributes : Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently.

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    Technical Support Specialist

    Doha, Doha Premium Solutions

    Posted 5 days ago

    Job Viewed

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    Job Description

    Salary Range: QAR 8,000 - 10,000 Hiring Preference: Local candidates only Vacancies: 1 Industry: IT / Fintech Experience Required: Expertise in Vending Machines, Kiosks, or similar systems. Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction. Key Responsibilities:

    Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:

    Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:

    Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:

    Send your updated CV to



    with "Technical Support Specialist" in the subject line.

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    Customer Service Advisor

    Doha, Doha Abdullah Abdulghani & Bros. Co. W.L.L.

    Posted 5 days ago

    Job Viewed

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    Job Description

    Job Description

    • Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
    • Explain customers on the benefits of products to generate additional revenue through products upgrade.
    • Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
    • Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
    • Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
    • Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
    • Assist on the marketing and promoting the services being offered to improve the sales revenue.
    • Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
    • Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
    Skills
    • Customer Service Skills
    • Selling Skills (Service / Product)
    • Excellent Communication Skills (English and Arabic is a must)
    • Team player

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    Customer Service Representative

    Doha, Doha Management Solutions International MSI

    Posted 5 days ago

    Job Viewed

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    Job Description

    Management Solutions International (MSI) is hiring!

    We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

    Requirements :

    Diploma or higher qualification

    3+ years experience in customer service within logistics / warehouse / distribution

    Arabic language proficiency is mandatory

    Familiarity with Warehouse Management Systems (WMS) preferred

    Willing to work in rotational / shift-based schedules

    Only shortlisted applicants will be contacted.

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    This advertiser has chosen not to accept applicants from your region.

    Customer Service Executive

    Doha, Doha Clothing Brand

    Posted 7 days ago

    Job Viewed

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    Job Description

    Overview

    JOB CATEGORY: Customer Service

    POSITION: Customer Service Rep

    YEARS OF EXPERIENCE: 0-2 Years

    GENDER: Female

    SALARY RANGE: QAR 1, - QAR 2,

    APPLICANT LOCATION: In-country Hire Only

    Description

    Urgent Requirement - Now Hiring: Customer Service Executive (Female)

    We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.

    Responsibilities:

    • Greet and assist customers with professionalism and warmth
    • Handle customer queries, complaints, and requests efficiently
    • Provide personalized support to ensure a positive shopping experience
    • Assist with store operations as required

    What We Offer:

    • A supportive and professional work environment
    • Growth opportunities within the retail industry
    • Competitive compensation package

    Location: Al Gharrafa, Doha, Qatar.

    No Calls please.

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    Customer Service Representative

    Doha, Doha Mountainise

    Posted 3 days ago

    Job Viewed

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    Job Description

    Responsibilities

    Represent our companys technical services starting with a deep and comprehensive understanding and following with business research to identify how our solutions meet needs.

    Meet weekly monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

    Generate leads and build relationships by planning and organizing a daily work schedule to call on existing or potential sales.

    Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

    Possess indepth service knowledge and be able to conduct demos and present technical skills.

    Prepare professional complete concise and accurate proposals and other documentation as required for project closing.

    Achieve sales goals by assessing current client needs and following a defined selling process with potential companies often utilizing service demos and skills.

    Coordinate with other sales reps to meet company quotas and standards performing market research and regular competitor monitoring.

    Identify appropriate prospects set appointments make effective qualifying sales calls and manage the sales cycle to close new business in all service categories offered.

    Skills & Requirements

    Should be able to speak and write Native Arabic.

    12 years of experience in Computer Science.

    Should be super technical and understands the sales things.

    Should be able to work in hybrid mode.

    Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type: Full-Time

    Department: Customer Service

    Experience: years

    Vacancy: 1

    Unclear Seniority

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    Customer Service Representative

    Doha, Doha Management Solutions International MSI

    Posted 5 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.

    #J-18808-Ljbffr
    This advertiser has chosen not to accept applicants from your region.

    Customer Service Advisor

    Doha, Doha Abdullah Abdulghani & Bros. Co. W.L.L.

    Posted 5 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Job Description

    Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.

    Explain customers on the benefits of products to generate additional revenue through products upgrade.

    Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.

    Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.

    Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.

    Actively promote the value added services and benefits of tinting and PPF to increase the revenue.

    Assist on the marketing and promoting the services being offered to improve the sales revenue.

    Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.

    Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.

    Skills

    Customer Service Skills

    Selling Skills (Service / Product)

    Excellent Communication Skills (English and Arabic is a must)

    Team player

    #J-18808-Ljbffr
    This advertiser has chosen not to accept applicants from your region.

    Customer Service Executive

    Doha, Doha Clothing Brand

    Posted 7 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Overview

    JOB CATEGORY: Customer Service POSITION: Customer Service Rep YEARS OF EXPERIENCE: 0-2 Years GENDER: Female SALARY RANGE: QAR 1, - QAR 2, APPLICANT LOCATION: In-country Hire Only Description

    Urgent Requirement - Now Hiring: Customer Service Executive (Female) We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store. Responsibilities: Greet and assist customers with professionalism and warmth Handle customer queries, complaints, and requests efficiently Provide personalized support to ensure a positive shopping experience Assist with store operations as required What We Offer: A supportive and professional work environment Growth opportunities within the retail industry Competitive compensation package Location:

    Al Gharrafa, Doha, Qatar. No Calls please.

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