23 Butler jobs in Qatar

Join to apply for the Butler role at Glow Beauty on Demand

2 days ago Be among the first 25 applicants

Join to apply for the Butler role at Glow Beauty on Demand

Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

KEY ROLES & RESPONSIBILITIES

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.
• Attends daily briefings and notes all information about the guests and functions in the hotel.
• Engages and customizes check-in procedures, suite set-up, and suite orientation.
• Offers welcome drinks, creates bespoke destination itineraries and dining recommendations.
• Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations.
• Ensures all suites receive prompt and courteous service.
• Ensures that special preferences of all guests are taken into consideration.
• Regular service offerings include unpacking, packing, light laundry handling, shoe-shine service.
• Works closely with in room dining and engages / customizes replenishment of amenities for occupied suites.
• Liaises with in room dining and housekeeping and checks on a regular basis to ensure amenities, guest preferences and other such points are taken care of and carried out flawlessly.
• Engages and customizes in suite Maxi Bar set-ups for occupied suites.
• Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites.
• Keeps track of all DND rooms and informs the Butler Supervisor for further follow up.
• Offers assistance for departure arrangements and provides fond farewell.
• Responsible of the cleaning and maintenance of all Butler areas including guest suites, pantries, stores, equipment perishables, stationary, etc.
• Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests’ requests.
• Ensures all communication is carried clearly amongst the team.
• Performs related duties and special projects assigned.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with In-Suite Dining and Housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for guests with all other areas of the hotel.
• Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management.
• Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel.
• Follows Hotel Evacuation Policy in case of an Emergency.
  
  

Qualifications

• Possesses strong interpersonal skills and ability to communicate in second language.
• Ascertains and addresses guest/colleague needs.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.
• Obtains strong local market knowledge.
• Understands international luxury travelers and their needs.
• International level of quality and non-hotel experience a plus.
• Strong understanding of cultural nuisances in dealing with local and Middle Eastern guests.
  
  

Job Id: flfbuTrayM0k8HrSNnZPj/PLH3KAQoC0tjJL239HpipyuM3LjCWSRIRE/woKwoSvCvgnYdoRCId7rA5xiXf5Kj9gIfIaHOG/IWjRp/DX+1kD+UkRa8ViooEeaQPj2g==

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Home Health Care Services

Referrals increase your chances of interviewing at Glow Beauty on Demand by 2x

Sign in to set job alerts for “Butler” roles. PHS Job 3076, Permanent Full-Time Live-In Travel Butler Job in Lusail City, Doha, Qatar, Salary: starting from 3000 – 4000 USD gross per month, depending on qualification

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The Butler is at the center of the Raffles Doha guest service experience. The role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. The Butler strives to listen attentively, observe all details, and personalizes any interaction with the aim to anticipate and be intuitive of guests needs and wants. The Butler is an ambassador of the hotel, well-rounded in all areas of the hotel and knowledgeable of all areas including Front Office, Housekeeping, Food and Beverage, Housekeeping and Spa & Wellbeing. KEY ROLES & RESPONSIBILITIES

Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests. Attends daily briefings and notes all information about the guests and functions in the hotel. Engages and customizes check-in procedures, suite set-up, and suite orientation. Offers welcome drinks, creates bespoke destination itineraries and dining recommendations. Intuitively anticipates through observation and interactions guests needs and wants and orchestrates special occasions and celebrations. Ensures all suites receive prompt and courteous service. Ensures that special preferences of all guests are taken into consideration. Regular service offerings include unpacking, packing, light laundry handling, shoe-shine service. Works closely with in room dining and engages / customizes replenishment of amenities for occupied suites. Liaises with in room dining and housekeeping and checks on a regular basis to ensure amenities, guest preferences and other such points are taken care of and carried out flawlessly. Engages and customizes in suite Maxi Bar set-ups for occupied suites. Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites. Keeps track of all DND rooms and informs the Butler Supervisor for further follow up. Offers assistance for departure arrangements and provides fond farewell. Responsible of the cleaning and maintenance of all Butler areas including guest suites, pantries, stores, equipment perishables, stationary, etc. Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests requests. Ensures all communication is carried clearly amongst the team. Performs related duties and special projects assigned. Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities. Cooperates closely with In-Suite Dining and Housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for guests with all other areas of the hotel. Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate. Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management. Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel. Follows Hotel Evacuation Policy in case of an Emergency. Qualifications

PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE

Possesses strong interpersonal skills and ability to communicate in second language. Ascertains and addresses guest/colleague needs. Focuses on service with an eye for detail and an approachable attitude. Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism. Prioritizes and organizes work assignments and delegates work effectively. Self-motivates and shows good initiative in a dynamic environment. Ensures security and confidentiality of guest and hotel information. Possesses good computer and property management system skills. Embraces and responds to change effectively. Obtains strong local market knowledge. Understands international luxury travelers and their needs. International level of quality and non-hotel experience a plus. Strong understanding of cultural nuisances in dealing with local and Middle Eastern guests.

#J-18808-Ljbffr

Join to apply for the

Butler

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Glow Beauty on Demand 2 days ago Be among the first 25 applicants Join to apply for the

Butler

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Glow Beauty on Demand Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

KEY ROLES & RESPONSIBILITIES

Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests. Attends daily briefings and notes all information about the guests and functions in the hotel. Engages and customizes check-in procedures, suite set-up, and suite orientation. Offers welcome drinks, creates bespoke destination itineraries and dining recommendations. Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations. Ensures all suites receive prompt and courteous service. Ensures that special preferences of all guests are taken into consideration. Regular service offerings include unpacking, packing, light laundry handling, shoe-shine service. Works closely with in room dining and engages / customizes replenishment of amenities for occupied suites. Liaises with in room dining and housekeeping and checks on a regular basis to ensure amenities, guest preferences and other such points are taken care of and carried out flawlessly. Engages and customizes in suite Maxi Bar set-ups for occupied suites. Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites. Keeps track of all DND rooms and informs the Butler Supervisor for further follow up. Offers assistance for departure arrangements and provides fond farewell. Responsible of the cleaning and maintenance of all Butler areas including guest suites, pantries, stores, equipment perishables, stationary, etc. Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests’ requests. Ensures all communication is carried clearly amongst the team. Performs related duties and special projects assigned. Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities. Cooperates closely with In-Suite Dining and Housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for guests with all other areas of the hotel. Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate. Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management. Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel. Follows Hotel Evacuation Policy in case of an Emergency.

Qualifications

Possesses strong interpersonal skills and ability to communicate in second language. Ascertains and addresses guest/colleague needs. Focuses on service with an eye for detail and an approachable attitude. Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism. Prioritizes and organizes work assignments and delegates work effectively. Self-motivates and shows good initiative in a dynamic environment. Ensures security and confidentiality of guest and hotel information. Possesses good computer and property management system skills. Embraces and responds to change effectively. Obtains strong local market knowledge. Understands international luxury travelers and their needs. International level of quality and non-hotel experience a plus. Strong understanding of cultural nuisances in dealing with local and Middle Eastern guests.

Job Id: flfbuTrayM0k8HrSNnZPj/PLH3KAQoC0tjJL239HpipyuM3LjCWSRIRE/woKwoSvCvgnYdoRCId7rA5xiXf5Kj9gIfIaHOG/IWjRp/DX+1kD+UkRa8ViooEeaQPj2g== Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Home Health Care Services Referrals increase your chances of interviewing at Glow Beauty on Demand by 2x Sign in to set job alerts for “Butler” roles.

PHS Job 3076, Permanent Full-Time Live-In Travel Butler Job in Lusail City, Doha, Qatar, Salary: starting from 3000 – 4000 USD gross per month, depending on qualification

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

The Head Butler will be responsible for overseeing and enhancing the personalized service experience for VVIP/VIP guests, ensuring every detail is flawlessly executed. This is a leadership role that requires a commanding presence, exceptional service skills, and a deep understanding of luxury hospitality standards.

Responsibilities:

• Provide personalized service to VVIP/VIP and suite guests throughout their stay
• Coordinate guest preferences, room arrangements, dining, and special requests
• Handle packing/unpacking & garment care
• Ensure guest areas are immaculate and stocked to standard
• Maintain up-to-date knowledge of hotel services, local events, and attractions
• Coordinate with other departments (housekeeping, F&B, concierge) to ensure service excellence
• Manage all aspects of guest relations for high-profile clientele, including bespoke experiences
• Maintain strict confidentiality and professionalism at all times
• Uphold and continuously elevate the standards of our luxury service offering
• Personally attend to top-tier guests as required

Qualifications & Competencies:

• Minimum 5 years’ experience in a similar leadership role within a 5-star or luxury property
• Formal butler training and certification preferred
• Fluent in English; additional languages a plus
• Impeccable grooming, etiquette, and communication skills
• Strong organizational and multi-tasking capabilities
• Flexibility to work irregular hours, weekends, and holidays as needed

What’s In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Head Butler!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed

#J-18808-Ljbffr

Join to apply for the Head Butler role at The Ned & Ned's Club

Join to apply for the Head Butler role at The Ned & Ned's Club

Get AI-powered advice on this job and more exclusive features.

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

The Head Butler will be responsible for overseeing and enhancing the personalized service experience for VVIP/VIP guests, ensuring every detail is flawlessly executed. This is a leadership role that requires a commanding presence, exceptional service skills, and a deep understanding of luxury hospitality standards.

Responsibilities:

• Provide personalized service to VVIP/VIP and suite guests throughout their stay
• Coordinate guest preferences, room arrangements, dining, and special requests
• Handle packing/unpacking & garment care
• Ensure guest areas are immaculate and stocked to standard
• Maintain up-to-date knowledge of hotel services, local events, and attractions
• Coordinate with other departments (housekeeping, F&B, concierge) to ensure service excellence
• Manage all aspects of guest relations for high-profile clientele, including bespoke experiences
• Maintain strict confidentiality and professionalism at all times
• Uphold and continuously elevate the standards of our luxury service offering
• Personally attend to top-tier guests as required
  
  

Qualifications & Competencies:

• Minimum 5 years’ experience in a similar leadership role within a 5-star or luxury property
• Formal butler training and certification preferred
• Fluent in English; additional languages a plus
• Impeccable grooming, etiquette, and communication skills
• Strong organizational and multi-tasking capabilities
• Flexibility to work irregular hours, weekends, and holidays as needed
  
  

What’s In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities
  
  

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Head Butler!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at The Ned & Ned's Club by 2x

Get notified about new Butler jobs in Doha, Doha, Qatar .

Private Personal Assistant (PA) / Butler - Female (Immediate Joining) Guest Experience Expert- Russian Speaker Guest Experience Expert - Butler (Arabic Speaker - Female)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: The Head Butler will be responsible for overseeing and enhancing the personalized service experience for VVIP/VIP guests, ensuring every detail is flawlessly executed. This is a leadership role that requires a commanding presence, exceptional service skills, and a deep understanding of luxury hospitality standards. Responsibilities: Provide personalized service to VVIP/VIP and suite guests throughout their stay Coordinate guest preferences, room arrangements, dining, and special requests Handle packing/unpacking & garment care Ensure guest areas are immaculate and stocked to standard Maintain up-to-date knowledge of hotel services, local events, and attractions Coordinate with other departments (housekeeping, F&B, concierge) to ensure service excellence Manage all aspects of guest relations for high-profile clientele, including bespoke experiences Maintain strict confidentiality and professionalism at all times Uphold and continuously elevate the standards of our luxury service offering Personally attend to top-tier guests as required Qualifications & Competencies: Minimum 5 years’ experience in a similar leadership role within a 5-star or luxury property Formal butler training and certification preferred Fluent in English; additional languages a plus Impeccable grooming, etiquette, and communication skills Strong organizational and multi-tasking capabilities Flexibility to work irregular hours, weekends, and holidays as needed What’s In It for you? One of the most iconic place to be and work Amazing learning and development program Discounted rates at The Ned Doha Fantastic career growth opportunities At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Apply today and join us as a Head Butler! #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed

#J-18808-Ljbffr

Join to apply for the

Head Butler

role at

The Ned & Ned's Club Join to apply for the

Head Butler

role at

The Ned & Ned's Club Get AI-powered advice on this job and more exclusive features. Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

The Head Butler will be responsible for overseeing and enhancing the personalized service experience for VVIP/VIP guests, ensuring every detail is flawlessly executed. This is a leadership role that requires a commanding presence, exceptional service skills, and a deep understanding of luxury hospitality standards.

Responsibilities:

Provide personalized service to VVIP/VIP and suite guests throughout their stay Coordinate guest preferences, room arrangements, dining, and special requests Handle packing/unpacking & garment care Ensure guest areas are immaculate and stocked to standard Maintain up-to-date knowledge of hotel services, local events, and attractions Coordinate with other departments (housekeeping, F&B, concierge) to ensure service excellence Manage all aspects of guest relations for high-profile clientele, including bespoke experiences Maintain strict confidentiality and professionalism at all times Uphold and continuously elevate the standards of our luxury service offering Personally attend to top-tier guests as required

Qualifications & Competencies:

Minimum 5 years’ experience in a similar leadership role within a 5-star or luxury property Formal butler training and certification preferred Fluent in English; additional languages a plus Impeccable grooming, etiquette, and communication skills Strong organizational and multi-tasking capabilities Flexibility to work irregular hours, weekends, and holidays as needed

What’s In It for you?

One of the most iconic place to be and work Amazing learning and development program Discounted rates at The Ned Doha Fantastic career growth opportunities

At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Head Butler!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at The Ned & Ned's Club by 2x Get notified about new Butler jobs in

Doha, Doha, Qatar . Private Personal Assistant (PA) / Butler - Female (Immediate Joining)

Guest Experience Expert- Russian Speaker

Guest Experience Expert - Butler (Arabic Speaker - Female)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

• To generate and maximise income through Sponsorship, Activations & Ambient Mall Media.
• Managing, negotiating, overseeing communication with sponsors, aligning business and market needs and leverage planning.
• Create and maintain long term strategic partnerships to sign long term Sponsorship / media contracts that include Brand Activations including Events that generate revenue.
• To manage the operational relation between the regional Sponsorship Director, liaise between the Marketing’s & Speciality Leasing’s Event Calendar needs for maximum revenue while maintaining marketing’s communication mandate and Speciality Leasing activation targets
• The role will entail to provide rationale to endorse strategic partnerships to maximise the sponsorship income for Doha Festival City through the Mall leasing calendar shared by Speciality Leasing and Marketing.
• Sponsorship revenue include Ambient Media (external & Internal), Digital (where relevant), Brand Activations, and revenue generating events that contribute to the achievement of the Speciality Leasing Department revenue targets through implementation of competitive and innovative Brand Partnerships and Activations.
• The role in part is directed by the Regional Sponsorship Managers efforts in the region and should compliment the Marketing communication strategy and Speciality Leasing space allocation plan.

What you will do :

• Implementation of Specialty Leasing Plan
• Business Development
• Retail Presentation Standards
• Effective relationship management with the Clients
• Forecasting potential revenue within the area of operation (e.g. zone 4 etc) for the Specialty Leasing
• Administration
• Effective Management and storage of SL equipment inventory (like RMU’s, Display material etc)

Required skills to be successful :

• Behavioural Competencies : Positive, Presentable, self-motivated, a committed team player with high quality communication skills. Diplomatic in dealing with several interlocuters and clear in communication

What Equips you for the role :

• Minimum Qualifications and Knowledge : A post graduate qualification would be an advantage. Power Point presentation skills is a must. Arabic written and speaking would be an advantage
• Minimum Experience : 3 to 5 years of Sales and Marketing background, in a similar field of shopping centre, or in the sales side of a Media / Events Management company / Mall Leasing / Property development, venue branding, as well as Advertising.

About Al-Futtaim Malls

Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

#J-18808-Ljbffr

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

To pursue and proactively manage outstanding debtors at DHFC, achieving the departmental objectives of collecting outstanding monies, reducing overall debtor days and minimizing the risk of bad debt.

• Credit Control Policy
• Group Bad Debt Provision Policy

What you will do:

• Monitor all overdue AR and bad debt provision to minimize credit risk and ensure that the credit control policy is adhered to at all times
• Implement credit practices, processes and procedures in order to enhance the effectiveness of credit control activities, particularly in relation to reporting automation and process improvements
• Liaise with legal department for litigation letters/ Police cases and escalating matters to senior management in a timely manner
• Design monthly collection objective/strategies and closely follow up on AR aging report and negotiate settlement where required.
• Develop reports and financial analysis as required for external and internal purposes
• Develop and maintain effective working relationships with key stakeholders across various areas of the business to ensure consistency and best practices to deliver the business objectives.
• Prepare monthly reports; Debtors Aging Report, Cash Collection and litigation and Police cases.
• Prepare bad debts provision.
• Prepare Annual Budget and Forecast for accounts receivable and Revenue.
• Review accuracy of lease parameters.

Required skills to be successful:

Job-Specific Skills:

• Previous credit risk management experience would be beneficial
• Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects);
• Effective negotiation skills
• Team Management skill
• Ability to communicate firmly and clearly with customers
• Ability to develop strong relationships
• Ability to work under pressure
• Ability to balance in commercial and control perspective
• Must be assertive; able to deal with stakeholders at all levels

Behavioural Competencies :

• Excellent communication and interpersonal skills are essential
• Ability to drive continuous improvement adopting best practice
• Strong analytical and problem-solving skills
• Encourage subordinates
• Training & Coaching

What Equips you for the role:

Minimum Qualifications and Knowledge:

• Qualified Credit Manager (10 to 15 years' on the job experience) with proven experience in managing the credit control, receivables ledger and collection function as well as driving it forward strategically in a commercial organization.
• Knowledge of Qatar law as related to credit management.
• Advanced knowledge of ERP Financial Software is necessary such as Yardi

Minimum Experience:

• 10-15 years’ experience in a high volume commercial and collections environment, dealing with cheques and banks is very essential.
• Proven track record of debt collection
• Previous credit risk management experience would be beneficial

About Al-Futtaim Group Real Estate

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

For further information, and to apply, please visit our website via the “Apply” button below. #J-18808-Ljbffr