56 Customer Service jobs in Doha
Customer Service Representative
Posted 10 days ago
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Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Representative
Posted 1 day ago
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Job Description Book and track progress of shipment Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: Strong knowledge of the GCC logistics market Strong knowledge of local and regional customs procedure and legislation Understand and be able to exploit customer opportunities within and outside of Qatar
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Customer Service Representative
Posted 10 days ago
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Customer Service Representative
Posted today
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customer service, local in Qatar, with QID and NOC.
2 years experience,
Asian to speak Hindi and English.
Work Remotely
- No
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Customer Service Representative
Posted today
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Job Description
- **Provide accurate information to the customer and make sure that the customer understands their chosen driving package.**
- **Maintain customers’ information by updating their records.**
- **Resolve service problems by clarifying complaints, determining the cause of the problem, select and explaining the best solution to solve the problem, expediting the correction and adjustment, and making follow-ups to ensure resolution.**
- **Advise financial accounts by processing customer adjustments.**
- **Ensure that the customer data are keyed in correctly in the system.**
- **Make sure the correct invoice is generated for the right customer.**
- **Ensure the correct amount of payment is received from the customer.**
- **Creating, Maintaining, and updating training and test schedules, calendars, and agendas.**
**Responsible for reconciling the revenue on a daily basis as required by the company and as per the allocated targets.**
**Salary**: QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
Customer Service Representative
Posted today
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Job Description
**Responsibilities**:
- Listen to customer inquiries, complaints, and feedback attentively and empathetically.
- Provide accurate information about products, services, and company policies.
- Assist customers with placing orders, processing payments, and resolving issues or concerns.
- Troubleshoot technical issues and escalate complex problems to appropriate departments.
- Document customer interactions and maintain accurate records in the CRM system.
- Follow up with customers to ensure resolution and satisfaction.
- Meet or exceed performance targets for customer satisfaction, response times, and quality metrics.
**Requirements**:
- High school diploma or equivalent.
- 1-2 years of experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong active listening and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Proficiency in using computers and familiarity with CRM software.
**Preferred Qualifications**:
- Associate’s or Bachelor’s degree in Business Administration or related field.
- Experience in a call center or contact center environment.
- Bilingual proficiency in English and (additional language).
- Knowledge of basic technical troubleshooting.
Logistics Customer Service Representative
Posted 1 day ago
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Overview
We are seeking a highly organized and customer-focused Logistics Customer Service Representative to join our team. This role is responsible for managing customer inquiries, processing orders, coordinating shipments, and resolving issues related to the delivery of goods. The ideal candidate will have excellent communication skills, a strong understanding of logistics processes, and a commitment to providing exceptional service.
Responsibilities- Manage customer inquiries related to shipments and orders.
- Process orders and coordinate shipments to ensure on-time delivery.
- Resolve delivery-related issues and communicate resolutions to customers and internal teams.
- Maintain accurate documentation and records of activities.
- Collaborate with internal departments to improve logistics processes and customer satisfaction.
- Knowledge of shipping processes, transportation methods, and documentation.
- Proficiency with Microsoft Office.
- Strong problem-solving and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage time effectively.
Experience: 0-2 Years; Salary Range: QAR 2, - QAR 5; Applicant Location: In-country Hire Only
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Logistics Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly organized and customer-focused Logistics Customer Service Representative to join our team. This role is responsible for managing customer inquiries, processing orders, coordinating shipments, and resolving issues related to the delivery of goods. The ideal candidate will have excellent communication skills, a strong understanding of logistics processes, and a commitment to providing exceptional service. Responsibilities
Manage customer inquiries related to shipments and orders. Process orders and coordinate shipments to ensure on-time delivery. Resolve delivery-related issues and communicate resolutions to customers and internal teams. Maintain accurate documentation and records of activities. Collaborate with internal departments to improve logistics processes and customer satisfaction. Qualifications
Knowledge of shipping processes, transportation methods, and documentation. Proficiency with Microsoft Office. Strong problem-solving and multitasking abilities. Excellent verbal and written communication skills. Ability to work in a fast-paced environment and manage time effectively. Experience: 0-2 Years; Salary Range: QAR 2, - QAR 5; Applicant Location: In-country Hire Only
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Customer Service Representative- Fair chance
Posted 2 days ago
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Overview
Customer Service Representative - Fair chance vacancy in Doha Qatar. Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Responsibilities- Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
This listing contains additional postings and miscellaneous information not directly related to the Customer Service Representative role. The essential responsibilities above reflect the job’s core expectations.
#J-18808-LjbffrCustomer Service Representative- Fair chance
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative - Fair chance vacancy in Doha Qatar. Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Responsibilities
Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Notes This listing contains additional postings and miscellaneous information not directly related to the Customer Service Representative role. The essential responsibilities above reflect the job’s core expectations.
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