Explore numerous help desk support positions available in 44 Help Desk Support jobs in Doha
Help Desk/Communication Focal Point
Doha, Doha
GovCIO
Posted today
Job Viewed
Job Description
Overview
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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0
Customer Service Advisor
Doha, Doha
Abdullah Abdulghani & Bros. Co. W.L.L.
Posted 5 days ago
Job Viewed
Job Description
Job Description
- Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
- Explain customers on the benefits of products to generate additional revenue through products upgrade.
- Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
- Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
- Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
- Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
- Assist on the marketing and promoting the services being offered to improve the sales revenue.
- Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
- Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
- Customer Service Skills
- Selling Skills (Service / Product)
- Excellent Communication Skills (English and Arabic is a must)
- Team player
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1
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 5 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
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2
Customer Service Executive
Doha, Doha
Clothing Brand
Posted 7 days ago
Job Viewed
Job Description
Overview
JOB CATEGORY: Customer Service
POSITION: Customer Service Rep
YEARS OF EXPERIENCE: 0-2 Years
GENDER: Female
SALARY RANGE: QAR 1, - QAR 2,
APPLICANT LOCATION: In-country Hire Only
DescriptionUrgent Requirement - Now Hiring: Customer Service Executive (Female)
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.
Responsibilities:
- Greet and assist customers with professionalism and warmth
- Handle customer queries, complaints, and requests efficiently
- Provide personalized support to ensure a positive shopping experience
- Assist with store operations as required
What We Offer:
- A supportive and professional work environment
- Growth opportunities within the retail industry
- Competitive compensation package
Location: Al Gharrafa, Doha, Qatar.
No Calls please.
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3
Customer Service Representative
Doha, Doha
Mountainise
Posted 3 days ago
Job Viewed
Job Description
Responsibilities
Represent our companys technical services starting with a deep and comprehensive understanding and following with business research to identify how our solutions meet needs.
Meet weekly monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
Generate leads and build relationships by planning and organizing a daily work schedule to call on existing or potential sales.
Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.
Possess indepth service knowledge and be able to conduct demos and present technical skills.
Prepare professional complete concise and accurate proposals and other documentation as required for project closing.
Achieve sales goals by assessing current client needs and following a defined selling process with potential companies often utilizing service demos and skills.
Coordinate with other sales reps to meet company quotas and standards performing market research and regular competitor monitoring.
Identify appropriate prospects set appointments make effective qualifying sales calls and manage the sales cycle to close new business in all service categories offered.
Skills & Requirements
Should be able to speak and write Native Arabic.
12 years of experience in Computer Science.
Should be super technical and understands the sales things.
Should be able to work in hybrid mode.
Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type: Full-Time
Department: Customer Service
Experience: years
Vacancy: 1
Unclear Seniority
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Represent our companys technical services starting with a deep and comprehensive understanding and following with business research to identify how our solutions meet needs.
Meet weekly monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
Generate leads and build relationships by planning and organizing a daily work schedule to call on existing or potential sales.
Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.
Possess indepth service knowledge and be able to conduct demos and present technical skills.
Prepare professional complete concise and accurate proposals and other documentation as required for project closing.
Achieve sales goals by assessing current client needs and following a defined selling process with potential companies often utilizing service demos and skills.
Coordinate with other sales reps to meet company quotas and standards performing market research and regular competitor monitoring.
Identify appropriate prospects set appointments make effective qualifying sales calls and manage the sales cycle to close new business in all service categories offered.
Skills & Requirements
Should be able to speak and write Native Arabic.
12 years of experience in Computer Science.
Should be super technical and understands the sales things.
Should be able to work in hybrid mode.
Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type: Full-Time
Department: Customer Service
Experience: years
Vacancy: 1
Unclear Seniority
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4
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 5 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.
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This advertiser has chosen not to accept applicants from your region.
5
Customer Service Advisor
Doha, Doha
Abdullah Abdulghani & Bros. Co. W.L.L.
Posted 5 days ago
Job Viewed
Job Description
Job Description
Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
Explain customers on the benefits of products to generate additional revenue through products upgrade.
Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
Assist on the marketing and promoting the services being offered to improve the sales revenue.
Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
Skills
Customer Service Skills
Selling Skills (Service / Product)
Excellent Communication Skills (English and Arabic is a must)
Team player
#J-18808-Ljbffr
Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
Explain customers on the benefits of products to generate additional revenue through products upgrade.
Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
Assist on the marketing and promoting the services being offered to improve the sales revenue.
Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.
Skills
Customer Service Skills
Selling Skills (Service / Product)
Excellent Communication Skills (English and Arabic is a must)
Team player
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Executive
Doha, Doha
Clothing Brand
Posted 6 days ago
Job Viewed
Job Description
Overview
JOB CATEGORY: Customer Service POSITION: Customer Service Rep YEARS OF EXPERIENCE: 0-2 Years GENDER: Female SALARY RANGE: QAR 1, - QAR 2, APPLICANT LOCATION: In-country Hire Only Description
Urgent Requirement - Now Hiring: Customer Service Executive (Female) We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store. Responsibilities: Greet and assist customers with professionalism and warmth Handle customer queries, complaints, and requests efficiently Provide personalized support to ensure a positive shopping experience Assist with store operations as required What We Offer: A supportive and professional work environment Growth opportunities within the retail industry Competitive compensation package Location:
Al Gharrafa, Doha, Qatar. No Calls please.
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JOB CATEGORY: Customer Service POSITION: Customer Service Rep YEARS OF EXPERIENCE: 0-2 Years GENDER: Female SALARY RANGE: QAR 1, - QAR 2, APPLICANT LOCATION: In-country Hire Only Description
Urgent Requirement - Now Hiring: Customer Service Executive (Female) We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store. Responsibilities: Greet and assist customers with professionalism and warmth Handle customer queries, complaints, and requests efficiently Provide personalized support to ensure a positive shopping experience Assist with store operations as required What We Offer: A supportive and professional work environment Growth opportunities within the retail industry Competitive compensation package Location:
Al Gharrafa, Doha, Qatar. No Calls please.
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7
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 19 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
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with " Customer Service Executive
– Qatar" in the subject line.
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8
Customer Service Assistant
Doha, Doha
Azadea Group - Lebanon
Posted 4 days ago
Job Viewed
Job Description
The Role
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference - Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times - Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience - Call customers after the delivery service in order to get feedback and monitor customer satisfaction - As requested, perform the duties of the Cashier including the opening and closing of the shop - Handle customers/staff announcement, and ensure appropriate music is being played at the right volume - Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times
Requirements
Qualifications - Bachelor's Degree is a plus - 2 years of experience in retail industry; experience in Customer Service is a major plus - Active participation in at least one sporting activity and strong knowledge of sporting events and products - Fluency in English - Proficiency in MS Office - Attention to details: level 2 - Communication Skills: level 2 - Cultural Awareness: level 2 - Customer Focus: level 2 - Decision Making: level 1 - Initiative: level 2 - Teamwork: level 2
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference - Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times - Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience - Call customers after the delivery service in order to get feedback and monitor customer satisfaction - As requested, perform the duties of the Cashier including the opening and closing of the shop - Handle customers/staff announcement, and ensure appropriate music is being played at the right volume - Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times
Requirements
Qualifications - Bachelor's Degree is a plus - 2 years of experience in retail industry; experience in Customer Service is a major plus - Active participation in at least one sporting activity and strong knowledge of sporting events and products - Fluency in English - Proficiency in MS Office - Attention to details: level 2 - Communication Skills: level 2 - Cultural Awareness: level 2 - Customer Focus: level 2 - Decision Making: level 1 - Initiative: level 2 - Teamwork: level 2
About the company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.
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