78 Customer Service Representative jobs in Qatar
Customer Service Representative
Posted 3 days ago
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Customer Service Representative
Posted 4 days ago
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Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
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Customer Service Representative
Posted 4 days ago
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Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
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CUSTOMER SERVICE REPRESENTATIVE
Posted 13 days ago
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Job Description
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
“Customer Service Representative – (Your Name)” .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
Customer service representative
Posted today
Job Viewed
Job Description
This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services.
Key Responsibilities:
Handle client inquiries, complaints, and service requests through phone, email, or in-person.
Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery.
Manage client accounts, service agreements, and document service logs accurately.
Monitor service quality and follow up with clients post-service to ensure satisfaction.
Generate reports, follow up on pending tasks, and escalate issues when necessary.
Support the Sales Engineering team with customer communication and technical updates.
Build strong customer relationships and act as the main point of contact for assigned accounts.
Requirements:
2–3 yearsof experience in Qatar inFacility Management ,Sales Engineering , orMaintenance/Cleaning Companies.
Fluent in English(written and spoken);Arabicis an advantage.
Strong communication, coordination, and problem-solving skills.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Must haveNOCandimmediate availability.#J-18808-Ljbffr
Customer service representative
Posted today
Job Viewed
Job Description
Provide timely and accurate responses to customer questions and concerns.
Process orders, returns, and refunds efficiently.
Maintain and update customer records in the CRM system.
Escalate complex issues to the relevant departments when necessary.
Gather customer feedback to improve service quality.
Assist in resolving complaints with professionalism and patience.
Stay updated on company products, services, and policies.
Collaborate with the sales and support teams to enhance the customer experience.Qualifications & SkillsMinimum 3 years of experience in customer service, call centers, or client support roles.
Excellent verbal and written communication skills in English (Arabic is a plus).
Strong problem-solving and conflict-resolution abilities.
Proficiency in CRM software (e.g., Zendesk, Salesforce, Hub Spot).
Ability to multitask and work under pressure.
Friendly, patient, and empathetic attitude toward customers.
Basic knowledge of Microsoft Office (Word, Excel, Outlook).
Experience in e-commerce, retail, or B2 B customer service is a plus.Why Join KILONEWTONS?Competitive salary and benefits.
Opportunities for career growth and training.
Positive and supportive work environment.
Work with a dynamic and professional team.How To ApplySend yourupdated the subject line:“Customer Service Representative – (Your Name)”.Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.×
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Customer Service Representative
Posted today
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Job Description
customer service, local in Qatar, with QID and NOC.
2 years experience,
Asian to speak Hindi and English.
Work Remotely
- No
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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Customer Service Representative
Posted today
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- **Provide accurate information to the customer and make sure that the customer understands their chosen driving package.**
- **Maintain customers’ information by updating their records.**
- **Resolve service problems by clarifying complaints, determining the cause of the problem, select and explaining the best solution to solve the problem, expediting the correction and adjustment, and making follow-ups to ensure resolution.**
- **Advise financial accounts by processing customer adjustments.**
- **Ensure that the customer data are keyed in correctly in the system.**
- **Make sure the correct invoice is generated for the right customer.**
- **Ensure the correct amount of payment is received from the customer.**
- **Creating, Maintaining, and updating training and test schedules, calendars, and agendas.**
**Responsible for reconciling the revenue on a daily basis as required by the company and as per the allocated targets.**
**Salary**: QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
Customer Service Representative
Posted today
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Job Description
**Responsibilities**:
- Listen to customer inquiries, complaints, and feedback attentively and empathetically.
- Provide accurate information about products, services, and company policies.
- Assist customers with placing orders, processing payments, and resolving issues or concerns.
- Troubleshoot technical issues and escalate complex problems to appropriate departments.
- Document customer interactions and maintain accurate records in the CRM system.
- Follow up with customers to ensure resolution and satisfaction.
- Meet or exceed performance targets for customer satisfaction, response times, and quality metrics.
**Requirements**:
- High school diploma or equivalent.
- 1-2 years of experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong active listening and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Proficiency in using computers and familiarity with CRM software.
**Preferred Qualifications**:
- Associate’s or Bachelor’s degree in Business Administration or related field.
- Experience in a call center or contact center environment.
- Bilingual proficiency in English and (additional language).
- Knowledge of basic technical troubleshooting.
B2b Customer Service Representative (6 months contract)
Posted 9 days ago
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