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6 Airport jobs in Qatar

Senior Airport Operations Agent

QAR90000 - QAR120000 Y Qatar Airways

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Job Description

Job title

Senior Airport Operations Agent

Ref #

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 19-Oct-2025

About the role

In this role, you will responsible for all tasks related to the booking process whether it is an Inbound or an Outbound booking for DQ (Discover Qatar). Also, provides appropriate city tour information to the customers with the highest level of customer service and as per company process. Is a customer support for DQ operations at all touch points. As part of your role, your responsibilities will be inclusive of, but not limited to the following:

Operational

  • Ensure smooth running of daily city tour operations. Coordinate with third party supplier staff and ensure the tours run without delay or any issues. Provide high level of customer experience and ensure passengers enjoy the tour. Provide excellent customer support and support the team to solve customer issues.
  • Deal with complex reservations and connection times. Send scheduling updates to concerned teams.
  • Ensure that the customers have been issued with all necessary documentation required for transit city tour and stopover products. Verify that the documents issued matched the booking made before handover. Issue documentation after full payment is received.
  • When necessary, check flights match the accommodation check-in and check-out dates and times. Provide a quotation to the customers, clearly mentioning the inclusions, exclusions, terms and conditions applicable.
  • Benchmark and compare suppliers' price and availability options while costing and prepares the report for the Airport Operations Officer.
  • Inform the Airport Operations Officer and Coordinator of any emergency situations.
  • Perform other department duties related to his/her position as directed by the Line Manager.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

About you

  • Trade or Vocational Qualification. A diploma in Travel and Tourism (IATA) would be an advantage.
  • Minimum 3 years relevant experience
  • High level of Customer service skills. PC Skills — MS office.
  • Destination information, local market practices.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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Airport Systems Specialist

QAR90000 - QAR120000 Y confidential

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Job Description

A Leading International Consultancy Engineering company are seeking an experienced
Airport Systems Specialist
to join our team on a landmark
International Airport Project in East Africa
. This role offers a unique opportunity to contribute to the successful delivery of a world-class aviation facility.

Key Responsibilities:

  • Oversee the design, installation, integration, testing, and commissioning of airport systems (including Baggage Handling, Passenger Boarding Bridges, Security Screening, FIDS, SCADA, and other special airport systems).
  • Coordinate with consultants, contractors, suppliers, and stakeholders to ensure smooth system interfaces and alignment with project specifications.
  • Monitor project progress and provide technical support during all phases of the works.
  • Ensure compliance with international aviation standards and best practices.
  • Support handover, training, and operational readiness activities.

Qualifications & Experience:

  • Bachelor's degree in electrical, Electronics, IT, or a related engineering field.
  • Minimum 10 years' experience in airport systems implementation, with at least 5 years in a specialist/lead role.
  • Strong knowledge of airport technologies, integration processes, and international standards (ICAO, IATA).
  • Proven ability to manage multiple stakeholders in large-scale infrastructure projects.
  • Excellent communication skills
  • Efficiency in English language
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Airport Pass Administrator

QAR40000 - QAR120000 Y Qatar Airways

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Job Description

Job title

Airport Pass Administrator

Ref #

LH

Location

Qatar - Doha

Job family

Corporate & Commercial

  • Closing date: 23-Oct-2025

Key Responsibilities

  • Represents the office and the security departments through the management of correspondence telephone and personal contacts
  • Co-ordinates manpower and facilitates training and staff requirements, provide secretarial assistance to the Manager Airport Pass Office.
  • Maintains confidentiality with clear direction but acting with considerable independence, performs advanced, diversified and confidential administrative and secretarial support.
  • Answer and screen telephone calls and visitors for the Manager Office.
  • Refers routine matters to appropriate person for action and follows up to ensure completion.
  • Tactfully handle inquiries and/or refer to appropriate personnel/department Review and answer mail and inquiries and determine if Executive action is required.
  • When necessary provides telephone back up coverage, schedules and maintain calendar of appointments ,meetings and travel itineraries and coordinate related arrangements Perform other department duties related to his/her position as directed by department Manager.

Qualifications
Qualifications

  • 3 years of relevant job experience.
  • Relevant vocational , tertiary or trade qualifications
  • Advanced knowledge in MS Office Applications , Oracle and computer application
  • Fluency in written and oral Arabic and English

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

This advertiser has chosen not to accept applicants from your region.

Receptionist- Doha Airport

QAR4000 - QAR12000 Y Premier Inn Hotels - Middle East

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Job Description

About Us
A Great Stay Starts at Premier Inn

Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet

Job Description
Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.

Main Responsibilities Include

  • Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
  • Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
  • Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations.
  • Identify corporate leads and build long-term relationships
  • Drive online name mentions and promote customer feedback
  • Understand the online guest's feedback and explore options for improvement
  • Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
  • Effectively communicate with all departments on all guests' requests and complaints for smooth service delivery
  • Ensure safety of all guest in line with the safety procedures and guideline.

Requirements
Customer-oriented approach

  • Excellent communication skills
  • Strong attention to details
  • Flexible, agile and able to work under pressure
  • Ability to work both independently and in a team
  • Proactive and excellent organizational skills
  • Ability to provide exceptional customer service to our guests

You must have /be-

  • Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
  • Knowledge of Opera (PMS
  • Arabic Language- speaking,writing and reading

Benefits
We offer a competitive salary package, accommodation, transportation, medical health card which includes dental, air tickets, and hours which offer you a work life balance.

Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas, then we will support you to do this.

At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people's skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a 'promote from within' culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team

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Chief Operating Officer - Airport

Doha, Doha Poseidon Human Capital

Posted 17 days ago

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Job Description

The Role
• Adhere to all compliances with aviation safety regulations (ICAO, FAA, EASA, local CAA) and security protocols (TSA, ICAO Annex 17). • Develop and ensure emergency response plans (aircraft incidents, security threats, natural disasters). • Maintain the airport’s Safety Management System (SMS) and Security Management System (SeMS). • Conduct regular risk assessments, audits, and drills to ensure compliance with regulatory bodies. • Coordinate with government agencies (TSA, CBP, police, fire services) on security and emergency preparedness. • Enhance passenger flow efficiency (check-in, security screening, boarding, baggage claim). • Monitor service level agreements (SLAs) with airlines, concessionaires, and ground handlers. • Address customer complaints and implement improvements based on feedback (ACI/ASQ surveys). • Oversee maintenance of airport facilities (runways, terminals, parking, utilities). • Manage capital improvement projects (expansion, renovations, technology upgrades). • Ensure sustainability initiatives (energy efficiency, waste management, carbon reduction). • liaise with airlines, air traffic control (ATC), customs, and immigration authorities. • Work with retailers, F&B operators, and parking management to enhance commercial performance. • Represent the airport in industry forums, regulatory meetings, and crisis communications. • The role would require extensive travel (can be around 70 - 80% of time) to the first project country – Syria.

Requirements
• Master’s degree or MBA preferred in Aviation Management, Engineering, Operations, or a related field required. • MBA or Master’s in Infrastructure Finance, Operations, or Strategic Management preferred. • Certification preferred in ICAO/FAA Aviation Safety/Security Certifications. • Lean six sigma certifications is preferred. • Deep understanding of airport operational workflows, safety protocols, and passenger service standards. • Strong background in systems implementation (SAP, AODB, FIDS, BHS) and operational analytics. • Proven experience in cost optimization, vendor/service provider management, and team leadership. • Familiarity with international regulatory frameworks (ICAO, IATA) and regional compliance standards. • ERP knowledge, preferably SAP functional skills, is required.

About the company
Poseidon Human Capital is an International Human Resource Solutions provider, with Regional offices across Africa, Asia, Europe, Middle East, North America and South America. Poseidon Human Capitals success is attributed to the companys ability to manage large scale manpower projects through integrated coordination with the stakeholder. We have licensed regional and local offices which provide operational hubs allowing navigation of often difficult and varied administrative requirements which can differ between territories. Poseidon Human Capital offers support services for domestic and overseas projects. These services can either be contracted, stand alone, or be part of a complete package, providing greater flexibility and scalability, process improvements and lower operating costs. Our range of services provides operational support for critical activities.
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Chief Executive Officer (CEO) – Airport

Doha, Doha Poseidon Human Capital

Posted 17 days ago

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Job Description

The Role
• Provide visionary leadership across airport development, master planning, and long-term infrastructure expansion in alignment with international and regional benchmarks. • Oversee facility management and all core airport operations including passenger check-in, ticketing, baggage handling, retail operations, passenger lounges, ground handling and ground operations services. • Engage with civil aviation authorities, regulatory bodies, and public stakeholders to ensure compliance and support strategic initiatives. • Lead the development of aeronautical tariffs (e.g., UDF, capital charges) and manage cost recovery models and transparent financial reporting. • Develop capital investment plans and coordinate funding with investors, lenders, and public agencies to ensure financial viability and risk mitigation for airport expansion plan, • Ensure efficient, safe, and compliant airport operations through the deployment of advanced systems (e.g., AODB, FIDS, BHS) and rigorous performance monitoring. • Implement cost-saving initiatives while maintaining service standards, benchmarkinbenchmarking OPEX against global kpis and industry best practices. • Maximize non-aeronautical revenue streams through commercial partnerships in real estate, retail, parking, and concessions. (clarify),restaurants, hotels • Drive ESG and sustainability reporting in line with global standards, ensuring compliance, transparency, and alignment with business strategy. • Champion customer-centric innovations to elevate the passenger journey and enhance commercial outcomes. • Build and lead a high-performing executive team, foster strategic partnerships, and represent the organization at regional forums, conferences, and investor engagements. • Build and maintain regular communication and provide updates to the Board of Directors, and GCEO to ensure good governance and transparency • Develop and maintain a customer-centric culture, ensuring passenger satisfaction and positive community relationship • Develop crisis management, emergency response and business continuity planning • Negotiate contracts with airlines, concessionaires, and service providers • Identify and develop required capital improvement projects (expansion, renovations, technology upgrades).

Requirements
• MBA or Master’s in Infrastructure Finance, Operations, or Strategic Management preferred. • Minimum 20 years working experience, 15 years in a relevant management/leadership position, 5 years GCC experience is a plus. • In-depth understanding of airport economics, regulatory frameworks, and international aviation standards. • Strong financial acumen in capital planning, cost recovery, and tariff modeling. • Proficiency in advanced airport systems (e.g., SAP, AODB, FIDS, BHS) and data-driven decision-making. • Deep understanding of Aviation laws, safety (ICAO, FAA, IATA) and security (TSA, ECAC) regulations. • ERP knowledge preferably SAP functional skills are a requirement to be successful in this role (this point to be available for all roles that have SAP access).

About the company
Poseidon Human Capital is an International Human Resource Solutions provider, with Regional offices across Africa, Asia, Europe, Middle East, North America and South America. Poseidon Human Capitals success is attributed to the companys ability to manage large scale manpower projects through integrated coordination with the stakeholder. We have licensed regional and local offices which provide operational hubs allowing navigation of often difficult and varied administrative requirements which can differ between territories. Poseidon Human Capital offers support services for domestic and overseas projects. These services can either be contracted, stand alone, or be part of a complete package, providing greater flexibility and scalability, process improvements and lower operating costs. Our range of services provides operational support for critical activities.
This advertiser has chosen not to accept applicants from your region.
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